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Conversation Design Jobs in Virginia (NOW HIRING)

Forhyre

Product Manager - Conversational AI

Mclean, VA · On-site

As a Product Manager - Conversational AI at ChatBotz.ai, you will play a pivotal role in driving ... Collaborate with cross-functional teams including engineering, design, and business development to ...

Forhyre

Tech Lead - Conversational AI

Mclean, VA · On-site

As a Tech Lead - Conversational AI, you will play a crucial role in developing and implementing ... Design, develop, test, and deploy highly scalable and reliable chatbot solutions. * Ensure the ...

Lancesoft

BAUGI3-Sys Design & Integ Spec 3

Herndon, VA · On-site

$64.57 - $73.80/hr

S. Citizenship Position Responsibilities: • Survey, plan, develop, design, configure, and test ... a brief conversation. Thank you for considering this opportunity. We look forward to the ...

CGI Inc.

Sr. Business Analyst

Fairfax, VA · On-site

$94K - $122K/yr

Conversational Design * Use Case Development What you can expect from us: Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and ...

Navstar

Associate AI Engineer

Arlington, VA

... or conversational AI systems * Familiarity with retrieval systems, vector databases, embeddings, or RAG-based application design * Understanding of software engineering fundamentals, including ...

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Conversation Design information

See Virginia salary details

$20

$57

$86

How much do conversation design jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for conversation design in Virginia is $57.23, according to ZipRecruiter salary data. Most workers in this role earn between $41.68 and $72.69 per hour, depending on experience, location, and employer.

What are common daily responsibilities for a Conversation Designer?

As a Conversation Designer, your daily responsibilities often include crafting dialogue flows, writing sample conversations, and collaborating closely with product managers, developers, and UX researchers to refine conversational interfaces. You'll regularly test and iterate on chatbot or voice assistant scripts, analyze user feedback and data, and ensure that conversations are natural, inclusive, and aligned with brand voice. You'll also participate in team meetings to discuss project requirements and deliverables, and may conduct user research or usability testing. This collaboration and cycle of iteration are key to delivering engaging and effective conversational experiences.

What are the key skills and qualifications needed to thrive in the Conversation Design position, and why are they important?

To thrive as a Conversation Designer, you need a strong understanding of linguistics, UX/UI principles, and user-centered design, often supported by a background in human-computer interaction, communication, or related fields. Familiarity with conversation design platforms (such as Dialogflow, Amazon Lex, or Microsoft Bot Framework), prototyping tools, and AI technologies is highly valuable. Excellent communication, empathy, creativity, and problem-solving skills help create natural, engaging conversational experiences. These competencies are crucial because they ensure the development of effective, user-friendly interfaces that align with business goals and user expectations.

What is a Conversation Design job?

A Conversation Design job involves creating natural and effective interactions between humans and AI-powered chatbots or voice assistants. Conversation Designers structure dialogues, write bot responses, and ensure the experience feels intuitive and human-like. They consider user psychology, linguistic principles, and technical constraints to optimize conversations. The role often requires collaboration with UX designers, developers, and AI trainers to refine bot interactions.

What are the most commonly searched types of Conversation Design jobs in Virginia? The most popular types of Conversation Design jobs in Virginia are:
What are popular job titles related to Conversation Design jobs in Virginia? For Conversation Design jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Conversation Design jobs in Virginia look for? The top searched job categories for Conversation Design jobs in Virginia are:
Conversation Design jobs near you

Conversational AI & Language Engineering Lead

Bank of America

Richmond, VA • On-site

$122K - $200K/yr

Full-time

PTO

Posted 18 days ago

Job description

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Conversational AI & Language Engineering LeadThis job is responsible for defining and leading the engineering approach for complex features to deliver significant business outcomes. Key responsibilities of the job include delivering complex features and technology, enabling development efficiencies, providing technical thought leadership based on conducting multiple software implementations, and applying both depth and breadth in a number of technical competencies. Additionally, this job is accountable for end-to-end solution design and delivery.Job Description:The Conversational AI & Language Engineering role, is a senior leadership position, responsible for setting the technical vision, managing teams, and ensuring the long-term health and performance of the machine learning capabilities powering Bank of America's employee facing Virtual Assistant.This role is leadership first: accountable for strategy, governance, prioritization, and outcomes across natural language understanding (NLU), speech recognition, and LLM based capabilities.Additionally, this job is accountable for end-to-end solution design and delivery.Key ResponsibilitiesTechnology Leadership & Ownership
  • Own the endtoend technical strategy for language engineering, NLU, and conversational AI across web, mobile, and voice channels.
  • Define and evolve the intent portfolio and domain coverage (e.g., technology, human resources), ensuring alignment between conversation design, business needs, and ML capabilities.
  • Establish standards and best practices for model quality, evaluation, telemetry, and lifecycle management.
  • Provide seniorlevel technical oversight for model design, training approaches, performance tradeoffs, and production readiness.
  • Serve as the accountable owner for model governance, including current and future registered models.
  • Help transition a mature deterministic solution with over 650 capabilities to leverage Generative and Agentic AI.
Strategy, Roadmap & Stakeholder Partnership
  • Define the conversational AI roadmap, integrating traditional NLU techniques with LLM and GenAI capabilities where appropriate.
  • Partner with product owners, UX researchers, data scientists, and engineering leaders to shape the "brain" of the virtual assistant.
  • Translate complex technical topics into clear, executivelevel communication for stakeholders and leadership.
  • Identify systemic gaps or underperforming areas through analytics and conversation monitoring and drive multiquarter improvement plans.
Required Skills & Experience
  • Proven experience leading teams delivering conversational AI, NLP, or languagedriven ML solutions.
  • Strong background in natural language processing, intent classification, and speech recognition, with the ability to guide others rather than execute all work personally.
  • Experience shaping and executing technical strategy across multiple domains and channels.
  • Familiarity with LLMs and GenAI, including their application, limitations, and governance considerations in enterprise environments.
  • Working knowledge of Python, ML workflows, and evaluation techniques sufficient to provide technical leadership and oversight.
  • Experience with Agile and DevOps operating models.
  • Strong analytical thinking, decisionmaking, and executive communication skills.

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - IL - Chicago - 540 W Madison St - Bank Of America Plaza (IL4540), US - NJ - Pennington - 1300 American Blvd - Hopewell Bldg 3 (NJ2130)Pay and benefits informationPay range$122,000.00 - $200,000.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligibleThis role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

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