You'll be equally comfortable sketching a conversation flow with an LLM-powered character as you ... Design end-to-end experiences at the edge of emerging technology - from AI conversational ...
You'll be equally comfortable sketching a conversation flow with an LLM-powered character as you ... Design end-to-end experiences at the edge of emerging technology - from AI conversational ...
You'll be equally comfortable sketching a conversation flow with an LLM-powered character as you ... Design end-to-end experiences at the edge of emerging technology - from AI conversational ...
You'll be equally comfortable sketching a conversation flow with an LLM-powered character as you ... Design end-to-end experiences at the edge of emerging technology - from AI conversational ...
Design conversational experiences that feel human, engaging, and true to character - whether that's dialogue with an AI character or natural interactions with an AI assistant * Partner with LLM ...
Design conversational experiences that feel human, engaging, and true to character - whether that's dialogue with an AI character or natural interactions with an AI assistant * Partner with LLM ...
Experience Design (XD) IV, Product Design - Bank of America Experience Design
San Francisco, CA · On-site
$222K/yr
Lead, conceptualize and design multi-modal interactions and digital experiences across conversation interfaces, web, mobile web, and native apps (iOS and Android). * Demonstrate complete suite of ...
Experience Design (XD) IV, Product Design - Bank of America Experience Design
San Francisco, CA · On-site
$222K/yr
Lead, conceptualize and design multi-modal interactions and digital experiences across conversation interfaces, web, mobile web, and native apps (iOS and Android). * Demonstrate complete suite of ...
You'll use your knowledge of conversational UX and visual design to build, iterate, and refine solutions with guidance from your team. To succeed, you need a passion for language, empathy for how ...
You'll use your knowledge of conversational UX and visual design to build, iterate, and refine solutions with guidance from your team. To succeed, you need a passion for language, empathy for how ...
Own the design vision for conversational AI experiences, search, and Alexa+ integration within ... Prime Video * Think 2+ years out - define next-generation concepts for how customers will discover ...
Own the design vision for conversational AI experiences, search, and Alexa+ integration within ... Prime Video * Think 2+ years out - define next-generation concepts for how customers will discover ...
Own the design vision for conversational AI experiences, search, and Alexa+ integration within ... Prime Video * Think 2+ years out - define next-generation concepts for how customers will discover ...
Own the design vision for conversational AI experiences, search, and Alexa+ integration within ... Prime Video * Think 2+ years out - define next-generation concepts for how customers will discover ...
Agent Experience Designer, Voice (Multilingual)
San Francisco, CA · On-site
$137K/yr
Required : • 5+ years in a role that blends product craft with applied systems thinking (e.g., voice/AI experience design, conversation design, applied linguistics, UX for AI, product engineering ...
Agent Experience Designer, Voice (Multilingual)
San Francisco, CA · On-site
$137K/yr
Required : • 5+ years in a role that blends product craft with applied systems thinking (e.g., voice/AI experience design, conversation design, applied linguistics, UX for AI, product engineering ...
Own the design vision for conversational AI experiences, search, and Alexa+ integration within Prime Video * Think 2+ years out - define next-generation concepts for how customers will discover and ...
Own the design vision for conversational AI experiences, search, and Alexa+ integration within Prime Video * Think 2+ years out - define next-generation concepts for how customers will discover and ...
Voice Experience Designer, Agentic Voice
San Ramon, CA · On-site
$130K/yr
Experience: 5+ years shaping voice user interfaces (VUI), character writing, conversation design, or complex conversational/agentic systems. * Education: Bachelor's in Linguistics, Communication ...
Voice Experience Designer, Agentic Voice
San Ramon, CA · On-site
$130K/yr
Experience: 5+ years shaping voice user interfaces (VUI), character writing, conversation design, or complex conversational/agentic systems. * Education: Bachelor's in Linguistics, Communication ...
Agent Experience Designer, Voice (Multilingual)
San Francisco, CA · On-site
$170K - $245K/yr
What you'll bring * 5+ years in a role that blends product craft with applied systems thinking (e.g., voice/AI experience design, conversation design, applied linguistics, UX for AI, product ...
Agent Experience Designer, Voice (Multilingual)
San Francisco, CA · On-site
$170K - $245K/yr
What you'll bring * 5+ years in a role that blends product craft with applied systems thinking (e.g., voice/AI experience design, conversation design, applied linguistics, UX for AI, product ...
Conversational AI Engineer
San Diego, CA · On-site
$70K - $93K/yr
Design, build, and support conversational AI solutions across omnichannel platforms, with a primary focus on the Google CCAS suite, including Dialogflow Conversational Agents. Production Support ...
Conversational AI Engineer
San Diego, CA · On-site
$70K - $93K/yr
Design, build, and support conversational AI solutions across omnichannel platforms, with a primary focus on the Google CCAS suite, including Dialogflow Conversational Agents. Production Support ...
Conversational AI Engineer
$70K - $93K/yr
Design, build, and support conversational AI solutions across omnichannel platforms, with a primary focus on the Google CCAS suite, including Dialogflow Conversational Agents. Production Support ...
Conversational AI Engineer
$70K - $93K/yr
Design, build, and support conversational AI solutions across omnichannel platforms, with a primary focus on the Google CCAS suite, including Dialogflow Conversational Agents. Production Support ...
You'll work at the intersection of visual craft and conversational design - crafting TTS responses, anticipating how customers interpret single and multi-turn voice interactions, and ensuring spoken ...
You'll work at the intersection of visual craft and conversational design - crafting TTS responses, anticipating how customers interpret single and multi-turn voice interactions, and ensuring spoken ...
You'll work at the intersection of visual craft and conversational design - crafting TTS responses, anticipating how customers interpret single and multi-turn voice interactions, and ensuring spoken ...
You'll work at the intersection of visual craft and conversational design - crafting TTS responses, anticipating how customers interpret single and multi-turn voice interactions, and ensuring spoken ...
Experience: 5+ years shaping voice user interfaces (VUI), character writing, conversation design, or complex conversational/agentic systems. * Education: Bachelor's in Linguistics, Communication ...
Experience: 5+ years shaping voice user interfaces (VUI), character writing, conversation design, or complex conversational/agentic systems. * Education: Bachelor's in Linguistics, Communication ...
Senior ML Engineer
San Francisco, CA · Remote
$180K - $240K/yr
Work on genuinely cutting-edge AI problems -- low latency inference, hallucination reduction, prompt injection guardrails and dynamic conversation design at the frontier of what's possible with LLMs ...
Quick apply
Senior ML Engineer
San Francisco, CA · Remote
$180K - $240K/yr
Work on genuinely cutting-edge AI problems -- low latency inference, hallucination reduction, prompt injection guardrails and dynamic conversation design at the frontier of what's possible with LLMs ...
Staff Design Engineer Clerk Chat | Full-time About Clerk Chat Clerk Chat is a conversational AI platform that handles customer communications across SMS, voice, and email channels. Recently Series A ...
Staff Design Engineer Clerk Chat | Full-time About Clerk Chat Clerk Chat is a conversational AI platform that handles customer communications across SMS, voice, and email channels. Recently Series A ...
Experience: 5+ years shaping voice user interfaces (VUI), character writing, conversation design, or complex conversational/agentic systems. * Education: Bachelor's in Linguistics, Communication ...
Quick apply
Experience: 5+ years shaping voice user interfaces (VUI), character writing, conversation design, or complex conversational/agentic systems. * Education: Bachelor's in Linguistics, Communication ...
Director / Principal, Product Design - Search
San Jose, CA · On-site
$181K - $223K/yr
Deep understanding of AI and conversational design tools and methods, including prototyping with LLMs, prompt engineering, data-informed interaction design, and expert knowledge of modern design and ...
Director / Principal, Product Design - Search
San Jose, CA · On-site
$181K - $223K/yr
Deep understanding of AI and conversational design tools and methods, including prototyping with LLMs, prompt engineering, data-informed interaction design, and expert knowledge of modern design and ...
Conversation Design information
See California salary details
$20.64 - $26.57
2% of jobs
$26.57 - $32.50
2% of jobs
$32.50 - $38.43
13% of jobs
$41.74 is the 25th percentile. Wages below this are outliers.
$38.43 - $44.36
14% of jobs
$44.36 - $50.29
15% of jobs
$50.29 - $56.22
2% of jobs
The median wage is $57.11 / hr.
$56.22 - $62.16
11% of jobs
$62.16 - $68.09
13% of jobs
$69.72 is the 75th percentile. Wages above this are outliers.
$68.09 - $74.02
11% of jobs
$74.02 - $79.95
13% of jobs
$79.95 - $85.88
4% of jobs
$20
$56
$85
How much do conversation design jobs pay per hour?
What are common daily responsibilities for a Conversation Designer?
As a Conversation Designer, your daily responsibilities often include crafting dialogue flows, writing sample conversations, and collaborating closely with product managers, developers, and UX researchers to refine conversational interfaces. You'll regularly test and iterate on chatbot or voice assistant scripts, analyze user feedback and data, and ensure that conversations are natural, inclusive, and aligned with brand voice. You'll also participate in team meetings to discuss project requirements and deliverables, and may conduct user research or usability testing. This collaboration and cycle of iteration are key to delivering engaging and effective conversational experiences.
What are the key skills and qualifications needed to thrive in the Conversation Design position, and why are they important?
To thrive as a Conversation Designer, you need a strong understanding of linguistics, UX/UI principles, and user-centered design, often supported by a background in human-computer interaction, communication, or related fields. Familiarity with conversation design platforms (such as Dialogflow, Amazon Lex, or Microsoft Bot Framework), prototyping tools, and AI technologies is highly valuable. Excellent communication, empathy, creativity, and problem-solving skills help create natural, engaging conversational experiences. These competencies are crucial because they ensure the development of effective, user-friendly interfaces that align with business goals and user expectations.
What is a Conversation Design job?
A Conversation Design job involves creating natural and effective interactions between humans and AI-powered chatbots or voice assistants. Conversation Designers structure dialogues, write bot responses, and ensure the experience feels intuitive and human-like. They consider user psychology, linguistic principles, and technical constraints to optimize conversations. The role often requires collaboration with UX designers, developers, and AI trainers to refine bot interactions.

Full-time
Posted 16 days ago
Amazon rating
7.4
Based on 7,018 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
Are you interested in shaping the future of entertainment. Do you want to define the next generation of how and what Amazon customers are watching. Prime Video is changing the way people watch movies and TV.
From one service, we're delivering versatile ways to watch hundreds of thousands of movies, TV series, and live events on the web, mobile, and TV. Our service is available in more than 200 territories globally, and we're just getting started.
Prime Video is seeking a Principal UX Designer for an experimental, forward-thinking design lab exploring the frontier of generative AI, conversational experiences, and emergent entertainment technologies. This is not a traditional design role; it's a creative partnership at the edge of what's possible.
You'll be pushing the boundaries of what Prime Video can become in an AI-first world
You'll hypothesize bold experiences - from conversations with AI characters inspired by entertainment properties to generative video and dynamic, personalized content - and bring them to life through rapid prototyping and iterative experimentation.
This role sits at the intersection of moonshot thinking and hands-on craft. You'll be equally comfortable sketching a conversation flow with an LLM-powered character as you are pulling emerging generative tools (Runway, Luma AI, generative imagery platforms) into the product vision. You'll think metamorphically - not anchored to what Prime Video is today, but what it could become tomorrow.
Key job responsibilities
Frontier Design & Experimentation:
* Design end-to-end experiences at the edge of emerging technology - from AI conversational characters to generative video and dynamic content experiences
* Partner closely with the team on ideation, prototyping, and risk-taking
This is high-ambiguity work; you thrive in ambiguity
* Hypothesize bold, testable ideas. Design for learning, not just execution: what can we learn from prototyping this experience?
Creative Prototyping & Tool Fluency:
* Be an eager coder and prototyper - you're not just sketching; you're building interactive experiences that bring ideas to life quickly
* Demonstrate fluency with emergent generative tools and platforms: Runway, Luma AI, generative imagery and video tools
* Push the boundaries of what we can design with generative AI - conversation design, visual generation, adaptive experiences
Conversational & AI-Driven Design:
* Design conversational experiences that feel human, engaging, and true to character - whether that's dialogue with an AI character or natural interactions with an AI assistant
* Partner with LLM/Science teams on conversation design, prompt engineering for character voice, and user intent flows
* Bring strong design flair and craft to AI experiences - they should feel premium, not experimental
Vision & Advocacy:
* Be a thought leader on how Prime Video should evolve in an AI-first world. Don't just execute; push back and advocate for bold directions
* Present work and strategic thinking to leadership.
Help the organization see what's possible, not what's safe
* Mentor and inspire other designers on the broader team - pull the frontier back into the core product
* Raise the bar for how AI and generative technology are designed into experiences
Strategic Collaboration:
* Work independently on meaty, complex projects end-to-end, but also ideate and prototype rapidly with leadership
* Partner with Product, Engineering, and Science teams to help them visualize new possibilities
* Connect learnings from Vault 76 back to the broader Prime Video experience roadmap
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US