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Control Room Manager

Charleston, WV · Remote

The Control Room Manager will establish and oversee the Integrated Operations Center (IOC) in ... Recruit, hire, onboard, and develop Shift Supervisors, Operators, and operational specialists to ...

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Control Room Supervisor information

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$72.3K

$113.5K

How much do control room supervisor jobs pay per year?

As of Jul 22, 2026, the average yearly pay for control room supervisor in the United States is $72,295.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $93,000.00 per year, depending on experience, location, and employer.

Is a control room operator stressful?

Control room operators often work in high-pressure environments where quick decision-making is essential, which can lead to stress. The job requires vigilance, technical skills, and sometimes shift work, all of which can contribute to job-related stress levels.

What are the key skills and qualifications needed to thrive in the Control Room Supervisor position, and why are they important?

To thrive as a Control Room Supervisor, you need strong leadership abilities, in-depth knowledge of operational systems, and experience in monitoring and coordinating activities, often backed by relevant industry certifications or a technical degree. Familiarity with SCADA systems, CCTV monitoring, alarm management software, and incident reporting tools is crucial in this role. Excellent communication, problem-solving, and decision-making skills help you manage a team effectively while responding calmly to emergencies. These skills are vital to ensuring safety, operational continuity, and compliance with industry standards in high-pressure environments.

What does a Control Room Supervisor do?

A Control Room Supervisor oversees operations within a control room, ensuring efficient monitoring and coordination of activities. They manage personnel, handle emergencies, enforce protocols, and utilize surveillance or monitoring systems. Their role is critical in industries like security, transportation, energy, or manufacturing, where real-time decision-making is essential. Strong leadership, technical expertise, and quick problem-solving skills are key to success in this role.

What does a control room supervisor do?

A control room supervisor oversees the operations within a control room, monitoring systems, coordinating staff, and ensuring safety and efficiency. They often use specialized equipment and may require certifications in safety or operations management to perform their duties effectively.

How much do control room operators get paid?

Control room operators typically earn an average salary ranging from $40,000 to $70,000 per year, depending on experience, industry, and location. Salaries can be higher for those with specialized skills or certifications and may include shift differentials for night or weekend work.

What are the typical challenges a Control Room Supervisor might face in their day-to-day work?

Control Room Supervisors often manage fast-paced environments where quick decision-making is crucial, especially during unexpected incidents or emergency situations. They must monitor multiple systems simultaneously, ensure technical issues are resolved promptly, and maintain clear communication with both operators and management. Balancing operational demands with compliance and safety protocols can also be challenging. Successfully navigating these aspects requires strong organizational skills, the ability to remain calm under pressure, and effective teamwork.

What qualifications do you need to be a control room operator?

Control room operators typically need a high school diploma or equivalent, along with relevant technical training or certifications related to the specific industry, such as safety or equipment operation. Prior experience in monitoring systems, strong communication skills, and the ability to work in a fast-paced environment are also important qualifications.
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What states have the most Control Room Supervisor jobs? States with the most job openings for Control Room Supervisor jobs include:
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Control Room Supervisor jobs near you
Infographic showing various Control Room Supervisor job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 3% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $72,295 per year, or $34.8 per hour.
Security Control Room Supervisor

Security Control Room Supervisor

Dallas Museum of Art

Dallas, TX

$20/hr

Other

Posted 26 days ago

Job description

Description


Reports to: Security Manager

Department: Security

Classification: Non-Exempt, Full-time

Benefits: Full Museum Benefits

Schedule: 2:45pm - 11:00pm, some flexibility

Payrate: $20/hour


DMA Mission: The Dallas Museum of Art is a space of wonder and discovery where art comes alive.


The DMA will: 

  • Place art and our diverse communities at the center around which all activities radiate.
  • Pursue excellence in collecting and programming, present works of art across cultures and time, and be a driving force in contemporary art.
  • Strengthen our position as a prominent, innovative institution, expanding the meaning and possibilities of learning and creativity.


Scope of Position:

This position is designed to provide security for the building, the loans and collections, as well as promote the safety of our staff, colleagues and visitors. The Control Room Supervisor will support the Dallas Museum of Art's mission as a responsible steward of cultural heritage, as well, as a trusted advocate for the essential place of art in the lives of people locally and around the globe. The person in this role exemplifies the DMA's vision, core values and strategic priorities.


Primary Responsibilities:

  • Using the Equipment Tracking Form, issues and collects radios, keys and counters at the beginning and end of the work shift to Security staff.
  • Monitors keys that have been issued to Control Room Officers.
  • Assists the Visitor Services team with complaints from visitors.
  • Responds immediately to all emergencies.
  • Initiates standard Dallas Museum of Art procedures for emergencies.
  • Patrols all interior and exterior Museum spaces.
  • Supervises Security staff to ensure they are performing their duties on the floors, grounds and all Museum spaces.
  • Collects facts and eye-witness information for incidents occurring in the museum.
  • Writes incident reports regarding incidents occurring in the museum.
  • Delivers incident reports to the Director of Security.
  • Creates and promptly delivers Employee Injury/Accident Reports to Human Resources for Workers Compensation/Insurance claims management.
  • Works special events outside of normal museum operating hours.
  • Perform other duties as assigned by the Director of Security.


Requirements


Key Qualifications:

  • Ability to master knowledge and execution of DMA emergency response plans.
  • Excellent problem solving skills.
  • Ability to work with multicultural staff.
  • Ability to walk and climb stairs during entire shift.
  • Possess sufficient eyesight with or without corrective vision
  • Possess sufficient hearing with or without corrective hearing devices.
  • Good verbal and written communication skills.
  • Ability to communicate in English, fluency in Spanish desirable.
  • Must pass stringent background check.
  • Must have or be able to obtain a current TX Level 1 & 2 guard license.
  • Good attendance history; able to work flexible schedule as required including nights and weekends.


Education, Experience, and Certification:

  • High School Diploma or GED required.
  • One (1) year of previous experience required; Museum security is preferred.
  • Prior experience in a Supervisory role/position required
  • Must have Department of Public Safety Levels 1 or 2 Licensing
  • CPR and First Aid certification preferred


Our Core Values

  • Act with Integrity: We are honest and ethical.
  • Build Inclusivity: We create spaces where everyone can feel like they belong.
  • Communicate Respectfully: We listen intentionally and advocate for diverse perspectives.
  • Embrace and Drive Change: We are innovative, creative, and solutions driven.
  • Foster Connections: We collaborate around shared goals.
  • Maintain Balance: We encourage ourselves and each other to reflect and recharge.
  • Remain Curious: We pursue personal and professional learning.


Our Commitment to Equity and Diversity

The Dallas Museum of Art is committed to building a culturally diverse staff and is an Equal Opportunity Employer. The DMA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

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