Contract Operations Manager Jobs in Austin, TX (NOW HIRING)

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Functional Title: Contract Specialist IV Job Title: Contract Specialist IV Agency: Health & Human Services Comm Department: Contract Operations Posting Number: 20688 Closing Date: 09/10/2026 Posting Audience: Internal and External Occupational Category: Business and Financial Operations Salary Range: $4,801.16- $6,281.33 Pay Frequency: MonthlySalary Group: TEXAS-B-22 Shift: Day Additional Shift: Telework: Travel: Up to 10% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Job Location City: AUSTIN Job Location Address: 4601 W GUADALUPE ST Other Locations: Austin MOS Codes: 3006,3044,8640,310X,36A,36B,51C,60C0,62S0,63G0,63S0,64PX,651X,6C0X1,751X,FIN10,F&S,LS,LSS,SEI16,SK
Brief Job Description:
The Contract Specialist IV reports to the Contract Operations Manager within Strategic Operations, and supports employees througout the enterprise through contracts. This is a state office position within the System Support Services Division, and the work encompasses customer support, team collaboration, and a desire for continued process improvement. The Contract Specialist IV performs advanced (senior level) contract development, processes, administration, oversight and management work. The duties include daily contract oversight, consultative services, vendor meetings, program engagement, and technical assistance work related to the management of enterprise-wide contracts, interagency contracts and grants. Actively participates in the entire procurement and contract management lifecycle. Responsible for developing tools and techniques to review vendor(s) performance, evaluate expenditure data, and analyze system reports.
Reviews, interprets and clarifies statutes, regulations, standard policies and procedures to ensure compliance and mitigate risk to the agency. Monitors contract performance by examining billings, fiscal data, and eligibility determinations for compliance with terms of contract and policies. Must maintain contract budgets, provides budgetary guidance and consultation to program staff; administers the billing processes; analyzes and reports on fiscal data, and reviews and validates vendor invoices. Works under minimal supervision and has extensive latitude for use of initiative, and independent judgment.
Essential Job Functions (EJFs):
Procurement and Contract Development.
Performs procurement and contract development activities for a broad range of System Support Services contracts. Participates in contract negotiations with prospective and current vendors, writes language for contracts and amendments. Coordinates with PCS on solicitations, contract execution, and procurement policy compliance. Coordinates legal review with the Office of Chief Counsel and budget review with the Finance division. Prepares and routes contracts and amendments for execution, including obtaining necessary approvals and maintaining supporting documentation.
25%
Contract Management
Serves as primary point of contact between the agency and the vendor for all contract matters throughout the contract lifecycle. Examines, approves, and processes invoices, other financial/accounting data and information to ensure compliance with the terms of the contract and agency policy. Manages contract budgets, conducts itemized budget analysis, evaluates expenditure/fiscal data and makes projections/forecasts to ensure appropriate use of funds.
25%
Contract Monitoring.
Independently monitors assigned contracts for vendor performance, deliverable completion, and compliance with contract terms. Conducts on-site and desk monitoring reviews, develops monitoring plans, prepares formal monitoring reports, and recommends corrective actions when performance deficiencies are identified. Tracks vendor performance against established performance measures and service level agreements. Identifies, documents, and escalates contract-related risk to division leadership.
20%
Reporting and Documentation.
Prepares and submits required contract reports to division leadership, oversight bodies, business owners, and external stakeholders. Maintains accurate contract files and documentation in accordance with records retention requirements and agency standards. Tracks and reports contract performance metrics. Supports legislative inquiries, audit responses, public information requests, and Sunset review activities related to assigned contracts. Maintains contract data in agency systems including SCOR, CAPPS, and SharePoint repositories.
15%
Contract Close-out.
Conducts contract close-out activities, including final deliverable validation, final invoice reconciliation, vendor performance documentation, and contract file archiving consistent with state records retention requirements. Coordinates with the Records Management Office on retention compliance. Documents lessons learned and recommendations for future procurements involving the same scope or vendor.
10%
Other Duties as Assigned.
Identifies and recommends process improvements within the Contract Operations department. Assists in the development of contract administration policies and procedures. Performs other duties as assigned by the Manager or Director.
5%
Knowledge, Skills and Abilities (KSAs):
Knowledge of:

• State of Texas procurement and contract management law, rules, policies, and best practices, including the Texas Procurement and Contract Management Guide

• Procurement, contract development, contract management, monitoring, and reporting practices for complex services contracts

• Federal procurement standards where applicable to HHS System contracts

• HHS System procurement processes including SCOR, CAPPS, and PCS workflows

Skill in:

• Conducting contract monitoring activities, including identifying and addressing performance deficiencies

• Reviewing and validating invoices and deliverables against contract terms; preparing formal monitoring reports, performance reports, and contract documentation

• Negotiating contract amendments, change orders, and corrective actions with vendors

• Use of Microsoft Office, SharePoint, SCOR, CAPPS, and other contract management systems

• Written and oral communication with vendors, internal stakeholders, and oversight agencies

Ability to:

• Independently manage a complex contract portfolio post-award; apply sound judgment to contract decisions with significant financial or operational impact

• Build and maintain effective working relationships with vendors, business owners, and oversight functions

• Adapt to shifting priorities, including fiscal year-end, biennium transitions, and emerging vendor or stakeholder issues

• Communicate effectively in writing and verbally with executive leadership, vendors, and external stakeholders

Registrations, Licensure Requirements or Certifications:
Required: Active and valid Certified Texas Contract Manager (CTCM) certification at time of hire. CTCM must remain active throughout employment.
Preferred: Certified Texas Contract Developer (CTCD)
Initial Screening Criteria:
• Graduation from an accredited four-year college or university. Experience may substitute for education on a year-for-year basis.
• Two (2) years of full-time professional experience in contract management, contract administration, procurement, or contract monitoring.
• Demonstrated experience independently managing complex, high-dollar, or high-risk services contracts post-award through the full contract lifecycle
• Demonstrated experience conducting contract monitoring activities, including preparation of formal monitoring reports and identification of corrective actions
Preferred:
• Experience with State of Texas procurement systems including SCOR, CAPPS, and PCS workflows
• Experience managing contracts in a Texas state agency or HHS System environment
Additional Information:
N/A
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Active Duty, Military, Reservists, Guardsmen, and Veterans:
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.
ADA Accommodations:
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre-Employment Checks and Work Eligibility:
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form
Telework Disclaimer:
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.