IT Administrator
San Antonio, TX · On-site
Utilize the ticketing system (Freshdesk) to track and complete IT support tasks. Administrative Support: * Assist management with IT-based contracts with outside vendors as directed. * Support office ...
IT Administrator
San Antonio, TX · On-site
Utilize the ticketing system (Freshdesk) to track and complete IT support tasks. Administrative Support: * Assist management with IT-based contracts with outside vendors as directed. * Support office ...
IT Administrator
San Antonio, TX · On-site
Utilize the ticketing system (Freshdesk) to track and complete IT support tasks. Administrative Support: * Assist management with IT-based contracts with outside vendors as directed. * Support office ...
Quick apply
IT Administrator
San Antonio, TX · On-site
Utilize the ticketing system (Freshdesk) to track and complete IT support tasks. Administrative Support: * Assist management with IT-based contracts with outside vendors as directed. * Support office ...
Contact Center Operations Specialist
$51K - $69K/yr
Document platform expertise and processes to build sustainable operations capacity as contract ... Connect, Intercom, Zendesk, Freshdesk, or similar tools at a configuration/admin level.
Contact Center Operations Specialist
$51K - $69K/yr
Document platform expertise and processes to build sustainable operations capacity as contract ... Connect, Intercom, Zendesk, Freshdesk, or similar tools at a configuration/admin level.
$47K - $63K/yr
Document platform expertise and processes to build sustainable operations capacity as contract ... Connect, Intercom, Zendesk, Freshdesk, or similar tools at a configuration/admin level.
New
$47K - $63K/yr
Document platform expertise and processes to build sustainable operations capacity as contract ... Connect, Intercom, Zendesk, Freshdesk, or similar tools at a configuration/admin level.
New
Renewals Representative
Sunnyvale, CA · On-site
$81K - $125K/yr
... for both current and expired contracts * Support and assist Customers, Sales, Partners ... Utilize Salesforce CRM, Renewal Tracking System, and FreshDesk Ticketing system daily along with ...
Renewals Representative
Sunnyvale, CA · On-site
$81K - $125K/yr
... for both current and expired contracts * Support and assist Customers, Sales, Partners ... Utilize Salesforce CRM, Renewal Tracking System, and FreshDesk Ticketing system daily along with ...
IT Administrator
Coral Gables, FL · On-site
Utilize the ticketing system (Freshdesk) to track and complete IT support tasks. Administrative Support: * Assist management with IT-based contracts with outside vendors as directed. * Support office ...
IT Administrator
Coral Gables, FL · On-site
Utilize the ticketing system (Freshdesk) to track and complete IT support tasks. Administrative Support: * Assist management with IT-based contracts with outside vendors as directed. * Support office ...
Customer Resolution Specialist
$25.96 - $29/hr
Experience working with SAP, Skywise, C4C, Back Office and Freshdesk is an advantage Benefits offered to vary by the contract. Depending on your temporary assignment, benefits may include direct ...
Quick apply
Customer Resolution Specialist
$25.96 - $29/hr
Experience working with SAP, Skywise, C4C, Back Office and Freshdesk is an advantage Benefits offered to vary by the contract. Depending on your temporary assignment, benefits may include direct ...
Renewals Representative
Sunnyvale, CA · On-site
$81K - $125K/yr
... for both current and expired contracts * Support and assist Customers, Sales, Partners ... Utilize Salesforce CRM, Renewal Tracking System, and FreshDesk Ticketing system daily along with ...
Renewals Representative
Sunnyvale, CA · On-site
$81K - $125K/yr
... for both current and expired contracts * Support and assist Customers, Sales, Partners ... Utilize Salesforce CRM, Renewal Tracking System, and FreshDesk Ticketing system daily along with ...
Contact Center Operations Specialist
Trenton, NJ · On-site +1
$51K - $69K/yr
Document platform expertise and processes to build sustainable operations capacity as contract ... Connect, Intercom, Zendesk, Freshdesk, or similar tools at a configuration/admin level.
Contact Center Operations Specialist
Trenton, NJ · On-site +1
$51K - $69K/yr
Document platform expertise and processes to build sustainable operations capacity as contract ... Connect, Intercom, Zendesk, Freshdesk, or similar tools at a configuration/admin level.
IT Administrator
Coral Gables, FL · On-site
Utilize the ticketing system (Freshdesk) to track and complete IT support tasks. Administrative Support: * Assist management with IT-based contracts with outside vendors as directed. * Support office ...
Quick apply
IT Administrator
Coral Gables, FL · On-site
Utilize the ticketing system (Freshdesk) to track and complete IT support tasks. Administrative Support: * Assist management with IT-based contracts with outside vendors as directed. * Support office ...
IT Administrator
Coral Gables, FL · On-site
Utilize the ticketing system (Freshdesk) to track and complete IT support tasks. Administrative Support: * Assist management with IT-based contracts with outside vendors as directed. * Support office ...
IT Administrator
Coral Gables, FL · On-site
Utilize the ticketing system (Freshdesk) to track and complete IT support tasks. Administrative Support: * Assist management with IT-based contracts with outside vendors as directed. * Support office ...
Lead IT Support Engineer
Austin, TX · Remote
... contract * Contribute to ratifying FSAI's IT operating model, RACI, and escalation paths as we ... progress), Freshdesk (ticketing/help desk, confirmed), remote access/RMM (TeamViewer One vs.
Lead IT Support Engineer
Austin, TX · Remote
... contract * Contribute to ratifying FSAI's IT operating model, RACI, and escalation paths as we ... progress), Freshdesk (ticketing/help desk, confirmed), remote access/RMM (TeamViewer One vs.
Renewals Representative
Sunnyvale, CA · On-site
$81K - $125K/yr
... for both current and expired contracts * Support and assist Customers, Sales, Partners ... Utilize Salesforce CRM, Renewal Tracking System, and FreshDesk Ticketing system daily along with ...
Renewals Representative
Sunnyvale, CA · On-site
$81K - $125K/yr
... for both current and expired contracts * Support and assist Customers, Sales, Partners ... Utilize Salesforce CRM, Renewal Tracking System, and FreshDesk Ticketing system daily along with ...
Customer Resolution Specialist
Herndon, VA · On-site
$60 - $90/hr
... Contract to join our team in Herndon, Va The Aircraft on Ground (AOG) Customer Resolution ... Freshdesk) to provide status for AOG orders Provide customer with alternative solutions and ...
Customer Resolution Specialist
Herndon, VA · On-site
$60 - $90/hr
... Contract to join our team in Herndon, Va The Aircraft on Ground (AOG) Customer Resolution ... Freshdesk) to provide status for AOG orders Provide customer with alternative solutions and ...
Lead IT Support Engineer
Austin, TX · On-site
... contract * Contribute to ratifying FSAI's IT operating model, RACI, and escalation paths as we ... progress), Freshdesk (ticketing/help desk, confirmed), remote access/RMM (TeamViewer One vs.
Lead IT Support Engineer
Austin, TX · On-site
... contract * Contribute to ratifying FSAI's IT operating model, RACI, and escalation paths as we ... progress), Freshdesk (ticketing/help desk, confirmed), remote access/RMM (TeamViewer One vs.
Contract Freshdesk information
See salary details
$30.05 - $36.32
6% of jobs
$40.66 is the 25th percentile. Wages below this are outliers.
$36.32 - $42.59
27% of jobs
The median wage is $45.54 / hr.
$42.59 - $48.86
35% of jobs
$50.26 is the 75th percentile. Wages above this are outliers.
$48.86 - $55.14
28% of jobs
$55.14 - $61.41
2% of jobs
$61.41 - $67.68
0% of jobs
$67.68 - $73.95
0% of jobs
$73.95 - $80.22
0% of jobs
$80.22 - $86.49
0% of jobs
$86.49 - $92.77
0% of jobs
$92.77 - $99.04
1% of jobs
$30
$48
$99
How much do contract freshdesk jobs pay per hour?
As of Sep 4, 2026, the average hourly pay for contract freshdesk in the United States is $48.93, according to ZipRecruiter salary data. Most workers in this role earn between $41.11 and $50.72 per hour, depending on experience, location, and employer.
What is the difference between Contract Freshdesk vs Contract Customer Support Specialist?
| Aspect | Contract Freshdesk | Contract Customer Support Specialist |
|---|---|---|
| Credentials | Basic customer service skills, familiarity with Freshdesk platform | Customer service experience, communication skills, sometimes certifications |
| Work Environment | Remote or office-based, using Freshdesk for ticket management | Remote or on-site, handling customer inquiries across channels |
| Employer & Industry Usage | Tech companies, SaaS providers, customer support centers | Retail, telecom, tech firms, customer service centers |
Contract Freshdesk roles focus on managing customer tickets using the Freshdesk platform, often requiring technical familiarity with the software. Contract Customer Support Specialists handle customer inquiries across various channels, emphasizing communication skills. While both roles involve customer service, Contract Freshdesk positions are more platform-specific, whereas Contract Customer Support Specialists may work across multiple tools and industries.
More about Contract Freshdesk jobs
What cities are hiring for Contract Freshdesk jobs?
Cities with the most Contract Freshdesk job openings:
What are the most commonly searched types of Freshdesk jobs?
The most popular types of Freshdesk jobs are:
What states have the most Contract Freshdesk jobs?
States with the most job openings for Contract Freshdesk jobs include:
What job categories do people searching Contract Freshdesk jobs look for?
The top searched job categories for Contract Freshdesk jobs are:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 13 days ago
Job description
Job Type
Full-time
Description
About our company:
Bakerly, a happy family-owned company, is proud to be home to one of the fastest-growing brands in the U.S. food industry! Our mission is to craft high-quality bakery products like those enjoyed by millions of families in France. Our reason for being is simple: To inspire moments of joy and connection through our love of authentic French baking, one batch at a time.
At Bakerly, our teams are guided by core values that define who we are and how we work: Honesty in everything we do, reliability in how we deliver, collaboration in every outcome, positivity in the face of challenges, and a commitment to excellence that pushes us to go the extra mile.
Our offices located in Miami, FL, Easton, PA, and San Antonio, TX, will make you feel right at home. Please visit our website to learn more about our delicious French crêpes, golden chocolate croissants, fluffy pancakes, and our large range of outstanding French brioches.
Job Description:
The IT Administrator is responsible for ensuring the effective operation of Bakerly's end-user technology environment, supporting employees with hardware, software, and account management needs. This entry-to-mid-level role is focused on L1 and L2 helpdesk support, user account administration, device lifecycle management, and software asset tracking.
The IT Administrator does not manage server infrastructure or network administration; those responsibilities fall within the Sr. IT Administrator and Sr. Systems & Network Administrator roles. This role provides the essential front-line IT support that keeps Bakerly's employees productive, contributing to Bakerly's mission of crafting high-quality bakery products like those enjoyed by millions of families in France.
This position plays a key role in bringing Bakerly's vision to life, delivering moments of joy and connection through our products, while upholding our core values of honesty, reliability, collaboration, positivity, and excellence.
Responsibilities:
User & System Account Management:
Device Management:
L1 & L2 End-User Support:
Administrative Support:
In addition to the specific duties outlined, you may be required to perform other tasks and responsibilities as deemed necessary by your manager. These tasks will be relevant to your role and within the scope of your area of expertise.
Requirements
Education:
Experience:
Skills:
Job Type:
Exempt/Salary
Full-time: Onsite in San Antonio, TX
Location
San Antonio, TX
Benefits and Perks:
We are committed to ensuring a diverse and inclusive workplace, free from discrimination. Our recruitment process is based solely on individual qualifications and skills, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We adhere to all applicable laws and regulations regarding non-discrimination in employment.
Full-time
Description
About our company:
Bakerly, a happy family-owned company, is proud to be home to one of the fastest-growing brands in the U.S. food industry! Our mission is to craft high-quality bakery products like those enjoyed by millions of families in France. Our reason for being is simple: To inspire moments of joy and connection through our love of authentic French baking, one batch at a time.
At Bakerly, our teams are guided by core values that define who we are and how we work: Honesty in everything we do, reliability in how we deliver, collaboration in every outcome, positivity in the face of challenges, and a commitment to excellence that pushes us to go the extra mile.
Our offices located in Miami, FL, Easton, PA, and San Antonio, TX, will make you feel right at home. Please visit our website to learn more about our delicious French crêpes, golden chocolate croissants, fluffy pancakes, and our large range of outstanding French brioches.
Job Description:
The IT Administrator is responsible for ensuring the effective operation of Bakerly's end-user technology environment, supporting employees with hardware, software, and account management needs. This entry-to-mid-level role is focused on L1 and L2 helpdesk support, user account administration, device lifecycle management, and software asset tracking.
The IT Administrator does not manage server infrastructure or network administration; those responsibilities fall within the Sr. IT Administrator and Sr. Systems & Network Administrator roles. This role provides the essential front-line IT support that keeps Bakerly's employees productive, contributing to Bakerly's mission of crafting high-quality bakery products like those enjoyed by millions of families in France.
This position plays a key role in bringing Bakerly's vision to life, delivering moments of joy and connection through our products, while upholding our core values of honesty, reliability, collaboration, positivity, and excellence.
Responsibilities:
User & System Account Management:
- Create and maintain user accounts via Active Directory and Azure AD.
- Manage access control and security group assignments.
- Create and maintain user accounts within systems other than AD/Azure AD as needed.
- Set up and manage user mailboxes, distribution groups, and shared mailboxes; modify security settings within Microsoft 365 (SharePoint, OneDrive).
Device Management:
- Create and manage base OS images for desktops and laptops and keep them current.
- Install and configure network printers and copiers.
- Order and configure computers, monitors, and peripherals per company requirements and approved standards.
- Order approved licensed software; manage yearly renewals; track costs and license keys.
- Maintain hardware inventory (models, purchase dates, warranty dates) using Snipe-IT or equivalent asset management system.
- Deploy and configure end-user equipment including desktops, laptops, monitors, keyboards, mice, scanners, headsets, and phones.
- Configure and troubleshoot VoIP phones.
L1 & L2 End-User Support:
- Handle Level 1 and Level 2 (L1/L2) helpdesk tickets, troubleshooting hardware and software issues in a timely manner both in person and remotely.
- Escalate issues beyond L2 scope to the Sr. IT Administrator or appropriate senior team member.
- Utilize the ticketing system (Freshdesk) to track and complete IT support tasks.
Administrative Support:
- Assist management with IT-based contracts with outside vendors as directed.
- Support office expansion, equipment relocation, and assessment of equipment/IT needs.
In addition to the specific duties outlined, you may be required to perform other tasks and responsibilities as deemed necessary by your manager. These tasks will be relevant to your role and within the scope of your area of expertise.
Requirements
Education:
- Associate's or Bachelor's degree in Information Technology or related field; or equivalent work experience.
- Certifications preferred: CompTIA A+, Microsoft Technology Associate (MTA), or Microsoft Office Specialist (MOS).
Experience:
- 1-3 years of experience in IT support or helpdesk roles.
- Experience with Windows 10/11, Microsoft 365, Azure AD, and Active Directory.
- Experience setting up and troubleshooting end-user hardware and peripherals.
Skills:
- Solid understanding of Microsoft 365 user administration (Exchange, SharePoint, OneDrive, Teams).
- Strong customer service and communication skills.
- Organized and detail-oriented; able to manage hardware inventory and software asset tracking.
Job Type:
Exempt/Salary
Full-time: Onsite in San Antonio, TX
Location
San Antonio, TX
Benefits and Perks:
- Competitive salary and performance-based bonus incentives.
- Comprehensive health, dental, and vision insurance packages.
- Employer-paid life insurance and long-term disability
- Flexible spending accounts (FSA).
- Additional supplemental insurance program offered, including life, critical, accidental, short-term disability
- Free stress-management counseling and discounts on health and fitness products.
- Generous PTO policy and 401k plan with a 3% employer match.
- 9 paid company holidays
- 40% discount on all company products.
We are committed to ensuring a diverse and inclusive workplace, free from discrimination. Our recruitment process is based solely on individual qualifications and skills, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We adhere to all applicable laws and regulations regarding non-discrimination in employment.
About Bakerly Barn
Sourced by ZipRecruiter
Industry
Food and beverage wholesalers
Company size
201 - 500 Employees
Headquarters location
Easton, PA, US