Contract Captioning Jobs (NOW HIRING)

Are you passionate about breaking down language barriers and ensuring accessibility for all?
CDSS is seeking (1) Analyst I
As a Analyst I you'll be part of a dynamic team dedicated to enhancing language and communication access services across the Department. Working under the guidance of the Supervisor II, you'll contribute to critical projects that impact diverse communities.
This role offers collaborative support, professional development opportunities, and increasing independence, making it an ideal position for someone eager to grow in the field of contract administration and accessibility services. Your contributions will ensure seamless interpretation, captioning, and language access solutions while fostering inclusivity in government services. If you're ready to make a meaningful impact, we'd love to hear from you!
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You will find additional information about the job in the Duty Statement .
Working Conditions
This position will be headquarted in one of the following countiest:
Alameda, Contra Costa, Santa Clara, San Mateo, San Francisco, Solano, San Joaquin, Sacramento, Stanislaus
Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• ANALYST I

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-518625
Position #(s):
800-042-5157-002
Working Title:
Analyst I
Classification:
ANALYST I $3,861.00 - $4,839.00 A
$4,181.00 - $5,233.00 B
$5,014.00 - $6,276.00 C
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
United States
Telework:
In Office
Job Type:
Permanent, Full Time
Department Information
Are you interested in making a difference in the lives of fellow Californians while achieving your career goals? Do you set high standards for yourself and enjoy a collaborative and challenging work environment? The mission of the California Department of Social Services is to serve, protect, and support the people of California experiencing need in ways that empower wellbeing and disrupt systemic inequities. The vision of the California Department of Social Services is to provide quality services with a commitment to an inclusive, diverse, and equitable California where all people can thrive.
The mission of the Civil Rights, Accessibility, and Resource Equity (CARE) Branch is to provide state-level leadership and direction to ensure compliance with civil rights laws and to promote and foster policies and practices that ensure equitable access in alignment with the Department's equity goals. The Interpretation and Communication Access Section (ICAS) facilitates access to critical information and programs for people with disabilities, individuals who are Deaf or hard of hearing, and those who speak a primary language other than English. The ICAS is responsible for coordinating and administering communication access services (e.g., American Sign Language (ASL) and spoken language interpretation and captioning) contracts, as well as providing and facilitating equal communication access for individuals who are Deaf, hard of hearing, and those who speak a primary language other than English.
CDSS Guiding Principles
Diversity. Equity. Inclusion. Accessibility. Belonging.
We ensure opportunities for everyone to participate in a meaningful way in fulfilling the mission and vision of CDSS.
Community Engagement
We prioritize the lived experiences of community members as a driving force behind the creation, implementation, desired impact, or change of programs and services.
Empowerment
We engage, operate, and advocate from the understanding that each community and person has desires and capabilities to lead in their own life.
Quality Services
We provide services that align intent and impact by ensuring that they are accessible, community driven, interconnected, and continuously improved.
Data Defined Outcomes
We equitably collect and analyze data, take data-driven action, and measure outcomes relevant to those we serve, ensuring transparency and accountability.
Special Requirements
Please Note: A Statement of Qualifications or Supplemental Questionnaire must be submitted along with your application to be considered for this position. Applications submitted without an SOQ may be disqualified for this position.
Do not include any confidential information on any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver's license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.
This position requires Federal fingerprint clearance. Criminal record checks of prospective full- or part-time CDSS, Disability Determination Service Division (DDSD) personnel will be conducted. Applicants for this position will be required to submit fingerprints for Federal processing. Federal clearance is a condition of employment for this position. (Homeland Security Presidential Directive 12)
Subject to Social Security Administration hiring authority. All applications will be screened and only the most qualified will be interviewed.
All interested applicants must include a Statement of Qualifications (SOQ) that is typed, no more than two (2) pages, Arial 12-point size font, answering the questions below.
1. Describe how your education, work experience, training, and skills qualify you for this position as it applies to the duty statement.
2. This position requires knowledge of and experience in scheduling, coordinating, and providing interpretation services. Please describe how your knowledge and/or experience would help qualify you to be successful in this position.
You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is not complete. Resumes will not take the place of employment history.
If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.
Training and Development assignments may be considered based on the availability of eligible candidates and are subject to approval by the Hiring Authority prior to appointment. Training and Development assignments are temporary in nature and shall not exceed twenty-four (24) months.
Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 5/30/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Social Services
California Department of Social Services
Attn: Classification & Pay Unit
P. O. Box 944243 - MS 8-15-58
Sacramento , CA 94244-2430
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Social Services
California Department of Social Services
Classification & Pay Unit
744 P Street, MS 8-15-58
Sacramento , CA 95814
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -
  (SOQ) Please see the Special Requirements section of this job advertisement for detailed instructions for the SOQ submission.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
In addition to the minimum qualifications, candidates who demonstrate the following may be given stronger consideration:
Professional Certification: RID, BEI, or NAD certification.
Experience: At least three years of professional interpreting in a variety of settings.
Ethics & Confidentiality: Clear understanding and practice of the Code of Professional Conduct, with a demonstrated commitment to confidentiality.
Reliability: Strong record of attendance, punctuality, and dependability.
Interpersonal and Composure Skills: Ability to work effectively with diverse individuals and groups, maintaining a professional and approachable presence. Ability to remain professional and effective in high-stress or sensitive situations.
Interpreting Skills: Proficiency in both consecutive and simultaneous interpreting, with the ability to adjust to different registers and communication needs.
Specialized Knowledge: Familiarity with technical, academic, legal, or other specialized terminology relevant to the setting.
Cultural Competence: Knowledge of Deaf culture and experience interacting respectfully with Deaf, hard of hearing, and hearing communities.
Team Collaboration: Experience working as part of a team of interpreters.
Professional Growth: Ongoing engagement in professional development, such as workshops, CEUs, or involvement in professional organizations.
Technology Skills: Comfort with remote interpreting platforms and related technology.
Benefits
There are many benefits to joining our team! The State of California has a generous benefits package that includes medical coverage, CalPERS pension upon retirement, two weeks paid vacation per year, two weeks paid sick leave per year, two paid Professional Development Days, one paid Personal Holiday, pre-tax parking fee program.
TRANSPORTATION REIMBURSEMENT

• Public transit (mass transit) passes.
  • 100 percent discount on public transit passes sold by state agencies, up to the monthly exclusion amount provided by the Internal Revenue Service (IRS).
  • 100 percent reimbursement on public transit passes purchased by state employees, up to the monthly exclusion amount provided by the IRS.
• Vanpool drivers and riders
  • 100 percent reimbursement on the monthly fee, up to the monthly exclusion amount provided by the IRS.

Click here to view all the attractive benefits available to state employees!
Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Hiring Unit Contact:
Brandon Marin
(916) 204-4363
brandon.marin@dss.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Office
(916) 657-2326
EEOoffice@dss.ca.gov
Californi...