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Contact Point 360 Jobs (NOW HIRING)

360 Behavioral Health

Administrative Assistant

Covina, CA · On-site

$17 - $26/hr

At 360 Behavioral Health, our Administrative Assistants play a key role in helping our clinicians ... Serve as the first point of contact: answer calls, manage messages, greet visitors, and maintain a ...

360 IT Professionals

Curam Developer

Durham, NC · On-site

Company Description 360 IT Professionals is a Software Development Company based in Fremont ... as the point of contact on site for development-related questions and issues that arise which ...

FS 360, LLC

Be Seen First

Construction Superintendent

Sandy Springs, GA · On-site

FS 360, LLC is a General Contracting, Construction Management and Program Management firm ... Act as the primary point of contact and liaison with clients, effectively resolving on-site issues ...

FS 360, LLC

Be Seen First

Construction Superintendent

Sandy Springs, GA · On-site

FS 360, LLC is a General Contracting, Construction Management and Program Management firm ... Act as the primary point of contact and liaison with clients, effectively resolving on-site issues ...

360 IT Professionals

QA

Clarksburg, MD · On-site

Company Description 360 IT Professionals is a Software Development Company based in Fremont ... Telephonic/Skype Additional Information Thanks & Regards Shilpa Sood, Contact 510-254-3300 Ext- 183 ...

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How much do contact point 360 jobs pay per year?

As of Jun 8, 2026, the average yearly pay for contact point 360 in the United States is $82,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Contact Point 360 position, and why are they important?

To thrive at Contact Point 360 as a customer service representative or contact center associate, you need excellent communication abilities, basic computer literacy, and prior experience in a call center or customer-facing role. Familiarity with CRM software, ticketing systems, and phone or chat platforms is typically required, and multilingual skills can be an advantage. Strong active listening, problem-solving, and adaptability set top performers apart in this position. These skills are vital for effectively handling customer inquiries, ensuring client satisfaction, and maintaining smooth workflow in a dynamic contact center environment.

What is a Contact Point 360 job?

A Contact Point 360 job typically involves working in customer experience, sales, or support roles for various clients across industries. Employees handle customer inquiries, provide assistance, and ensure a smooth interaction between businesses and their customers. Positions may include customer service representatives, sales agents, technical support specialists, and team leads. The company focuses on delivering high-quality outsourced solutions while providing career growth and development opportunities for employees.

What is the work environment like at Contact Point 360 and how do team members typically collaborate?

At Contact Point 360, employees usually work in a fast-paced, team-oriented contact center setting where collaboration and communication are highly valued. Team members often coordinate with supervisors, quality assurance specialists, and colleagues to resolve customer issues efficiently and share best practices. Regular team meetings, chat channels, and coaching sessions foster continuous learning, provide feedback, and ensure everyone stays aligned with company goals. This supportive and interactive work culture helps new hires adapt quickly and promotes both individual and team success.

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Contact Point 360 jobs near you
Service Desk / Help Desk Analyst

Service Desk / Help Desk Analyst

360 IT Professionals

Omaha, NE • On-site

$19.50 - $26.75/hr

Full-time

Posted 24 days ago

Job description

Company Description

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.


Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. 


Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.


We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.

Job Description

Title: Service Desk / Help Desk Analyst

Location: Omaha, NE

Duration: Long Term (1 Years+) / Full Time

Interview mode: Skype one round only

Job Description :

2 to 5 years in a Technical Voice Support/Service Desk environment in a corporate environment

Be the first point of contact for the end users for all technical issues/ service requests

Create incident and service requests

Provide troubleshooting and technical support via phone, web based tools and email

Provide Voice based and remote Technical Support to end users for all standard desktop issues

Resolve /troubleshoot, resetting password etc

Qualifications

Desired Skill Sets:

Fluent in Spoken English Language

Strong written English and interpersonal skills

Strong understanding of Windows and MAC operating systems and Applications related Troubleshooting skills (Microsoft Outlook, MS Office, Word, Excel, and PowerPoint)

Must have strong experience in comprehending user requests and carrying out required technical support through remote support tools

Additional Information

Sincerely,

Ankita Upadhyay,

Sr. Talent Acquisition Specialist

360 IT Professionals Inc. | Phone: 512-254-3300 X 186

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