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Freelance Contact Point 360 Jobs (NOW HIRING)

Help Desk Support 3

Coralville, IA

$18.75 - $25.50/hr

Company Description 360 IT Professionals is a Software Development Company based in Fremont ... The IT Support Analyst position acts as the front-line customer contact point for Health Care ...

Freelance Site Manager Rate: 275 - 300 p/d DOE Location: Birmingham Sector: Structural Framing Are ... point of contact on each site for all technical queries for a tier 1 contractor client and sub ...

The right candidates will act as a primary point of contact with client leadership, internal ... 360 campaigns (digital, CRM, etc.) * PMP certification is nice to have and successful ...

Serve as primary technical point-of-contact on-site. * Troubleshoot calmly and efficiently under ... Proven ability to lead freelance crews and collaborate cross-functionally. * Comfort working in ...

Job Overview: 360 Painting is a well-known, fast growing national paint company specializing in ... Serve as a daily point of contact for customers * Control material and labor costs * Collect ...

Be Seen First

firstPRO 360 is assisting our client in the Alpharetta area to fill a Medical Front Desk role. This is a very important role as you are the first point of contact for patients. In this role you must ...

Be Seen First

firstPRO 360 is assisting our client in the Woodstock area to fill a Medical Front Desk role. This is a very important role as you are the first point of contact for patients. In this role you must ...

* * At Sparkbit 360 , we believe that every brand has a story worth sharing, a message that can inspire ... In this role, you will be the primary point of contact for our valued customers, providing ...

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Freelance Contact Point 360 information

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$132

How much do freelance contact point 360 jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for freelance contact point 360 in the United States is $47.71, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $61.78 per hour, depending on experience, location, and employer.

What is a Freelance Contact Point 360?

A Freelance Contact Point 360 is an independent contractor who provides customer service, sales, or support services for ContactPoint 360, a global business process outsourcing (BPO) company. These freelancers typically handle tasks such as answering customer inquiries, resolving issues, or assisting with sales through phone, chat, or email. Working as a freelance agent allows for flexible hours and remote work, making it a popular choice for those seeking work-from-home opportunities. The role requires strong communication skills, reliability, and sometimes previous customer service experience.

How does a Freelance Contact Point 360 professional typically manage communication and collaboration with multiple clients or teams?

As a Freelance Contact Point 360 professional, you will often work remotely with various clients, requiring strong organizational and communication skills. You’ll typically manage multiple projects simultaneously, using tools like email, project management platforms, and video conferencing to stay connected with clients and team members. Regular check-ins, clear documentation, and setting expectations up front are key to ensuring smooth collaboration. The flexibility of freelancing allows you to work with diverse industries, but it also means you need to be proactive in managing workflows and deadlines across different time zones and work cultures.

What is the difference between Freelance Contact Point 360 vs Freelance Customer Service Representative?

AspectFreelance Contact Point 360Freelance Customer Service Representative
CredentialsTypically requires communication and technical skills, certifications varyOften requires customer service training or certifications
Work EnvironmentRemote, project-based, flexible hoursRemote or on-site, flexible or fixed hours
Industry UsageUsed across multiple industries for client communicationPrimarily in retail, tech, and service sectors
Job FocusManaging multiple client contacts, coordinating communicationHandling customer inquiries, resolving issues

Freelance Contact Point 360 involves managing comprehensive client communication across various channels, often requiring technical skills and coordination. Freelance Customer Service Representatives focus on direct customer interactions, resolving issues, and providing support. While both roles involve communication, Contact Point 360 emphasizes a broader, multi-channel approach, whereas Customer Service Representatives concentrate on customer support tasks.

What are the key skills and qualifications needed to thrive as a Freelance Customer Service Representative at ContactPoint 360, and why are they important?

To thrive as a Freelance Customer Service Representative at ContactPoint 360, you need strong communication skills, problem-solving abilities, and prior experience in customer support or related fields. Familiarity with customer relationship management (CRM) software, helpdesk systems, and online communication tools is typically required. Outstanding interpersonal skills, adaptability, and the ability to work independently are crucial soft skills for this position. These qualities ensure effective client interactions, timely issue resolution, and a high standard of remote customer service delivery.
More about Freelance Contact Point 360 jobs
What cities are hiring for Freelance Contact Point 360 jobs? Cities with the most Freelance Contact Point 360 job openings:
What are the most commonly searched types of Contact Point 360 jobs? The most popular types of Contact Point 360 jobs are:
What states have the most Freelance Contact Point 360 jobs? States with the most job openings for Freelance Contact Point 360 jobs include:
Infographic showing various Freelance Contact Point 360 job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 2% Temporary, and 2% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $99,230 per year, or $47.7 per hour.
Freelance, Global Advertising Operations

Freelance, Global Advertising Operations

Tiffany

New York, NY • On-site

$100K - $130K/yr

Other

This job post has expired today. Applications are no longer accepted.


Tiffany & Co. rating

7.2

Company rating: 7.2 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

9th of 29 rated jewelry retailers


Job description

We are seeking someone highly experienced and meticulous for Print and Digital Global Ad Production Fulfillment across multiple channels - OOH, Magazine & Newspaper, Store Duratrans and Online Digital Banners

This person needs to thrive in high volume, multi-tasking environments; bring a macro-level, forward-looking perspective to campaign advertising execution; and have strong attention to detail for owning the daily workflow of media request fulfillment. 

This position reports into the Director, Channel Project Management.

Location: This position is in-person at our Corporate headquarters in New York, NY.

Duration: We anticipate this freelance engagement will span approximately 6 to 9 months.

Salary: For the freelance position, the annualized salary is $100,000 - $130,000 which will be pro-rated and paid on a monthly basis; this breaks down to $8,300 - $10,300 per month.  The rate of pay offered will be dependent upon candidates' relevant skills and experience.

Key Accountabilities:

Strategy & Planning (Print & OOH Focus):

  • Demonstrate the ability to "think ahead" for campaign executional needs, identifying downstream requirements, potential gaps, and timing considerations in advance of critical deadlines and milestones.
  • Proactively raise operational considerations and recommendations to improve campaign execution and efficiency.
  • Maintain both a micro and macro-level understanding of all major campaigns, deadlines, and dependencies, proactively identifying risks and resolving issues before they impact execution.

Asset Readiness

  • Anticipate production needs early in the campaign lifecycle, working closely with Post-Producton and 360 Project Management to ensure assets are being provided far enough in advance to ensure we meet media asset delivery deadlines.
  • Proactively track asset delivery from Creative and Content Production, following up to secure high-resolution artwork and final films/base assets, working with regional partners, vendors and publications to secure deadlines extensions on deadline
  • Familiarization and full understanding of campaign asset scope and media allocation guidelines to guide review and fulfillment of media requests from an informed, knowledgeable perspective.
  • Ensure adherence to campaign guidelines and act as a guide for the markets and in-house studio when needed: eg: restrictions of image usage by channel; balancing adherence to global standards with regional nuance, ensuring deliverable execution meets both global brand and local market needs.
  • Support the production adaptation/fulfillment studio which is responsible for ensuring all assets adhere to precise technical specifications (e.g., color profiles, bleed, trim, resolution, file formats), naming conventions, and delivery protocols for each medium and market.

Vendor Management

  • Manage vendor relationships for magazine and newspaper advertising adaptations
  • Ensure vendors are fully informed of campaign timelines, insertion deadlines, and asset requirements and that they receive all assets and layouts they need to do their fulfillment

Regional Market Management and Daily Media Request Fulfillment

  • Manage media asset fulfillment requests submitted by all markets for OOH (billboards, digital OOH, hoardings, transit, owned duratrans) and digital online advertising.

  • Manage the print magazine and newspaper internal routing and approvals, managing and working closely with our print adaptation vendors.

  • Serve as the Main Point of Contact (with other GAP team members) for regional teams on project-related matters, providing guidance on overall campaign asset requests, timelines, and feasibility.

  • Partner with regions to ensure their asset requests are accurately and efficiently submitted into MOM (internal software system).

  • Intake and review media plan fulfillment requests and briefs that are submitted by the global and regional marketing teams. 

  • Add requests into internal software systems, manage and update Studio Pipeline document, and kick off jobs with studio production teams. Responsible for obtaining additional context and information from the Market teams and working with / guiding Studio in fulfillment of reuests

  • Closely monitor active jobs to keep them moving, ensuring deliverables are released on time.

  • Route/traffic the jobs (advertising assets and deliverables) for reviews, revisions, approvals and releases between internal teams (production studio, creative, marketing) and with external ad production vendors. Includes proactively checking

  • Responsible for final digital delivery to regional teams, external vendors and trafficking agencies.

  • Facilitate workflow and interdepartmental communication to keep the projects on track and troubleshoot any problems that occur during trafficking and production stages (via email, Teams calls, in person meetings, etc)

  • Collaborate and develop strong relationships across all disciplines - Production Studio, Global and Regional Brand Management, Retouching Production, Creative - to ensure timely delivery

  • Additional responsibilities for Magazine/Newspaper workflow:

    • Campaign communications to vendor (including hi-res art, guidelines, masters)

    • Plan magazines/ newspapers production timelines to ensure art and templates are delivered on time to the vendors.

    • Working with our with, ensure that "master files" are released to our vendors in an organized, timely manner

    • Track and organize each country's language preferences and legal line mandatories.

    • Manage the newspaper color correction tracker for production team - including checking Key Pub, creating timelines, ongoing communication with production to ensure art are ready on time.

Custom OOH & Hoarding 

  • Oversee custom OOH and Hoarding initiatives, working closely with Creative teams, regional markets, and external vendors on specialized units and bespoke executions.
  • Ensure creative vision, technical feasibility, and production requirements are aligned from concept through final delivery and installation.
  • Serve as the senior point of contact for complex, high-visibility executions requiring advanced coordination and problem-solving.

Troubleshooting & Optimization

  • Continuously evaluate and optimize workflows to enhance efficiency, reduce costs, and improve accuracy.

Required Qualifications:

  • 4+ years of project management experience within an advertising agency or in-house marketing department, with expertise managing the end-to-end production and global deployment of print, Out-of-Home (OOH, hoardings, billboards), and digital advertising campaigns.
  • Working knowledge of print production processes, materials, color management (CMYK, spot colors), and file preparation across printing methods to effectively collaborate with our in-house Production and Studio teams and help support regional partners with production-related needs.
  • Exceptional organizational skills, an acute attention to detail, and the ability to manage multiple complex projects simultaneously under tight deadlines.
  • Excellent written and verbal communication skills, with the ability to effectively liaise with creative, marketing and store planning teams
  • Ability to work autonomously and collaboratively in a fast-paced, high-pressure, international environment.
  • Proficiency with Microsoft Office applications

Preferred Qualifications:

  • Proficiency in project management software (e.g., Asana) and creative software suites (e.g., Adobe Creative Suite for file review) a plus.

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