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Freelance Contact Point 360 Jobs (NOW HIRING)

VML

Freelance Program Director

Chicago, IL · On-site +1

... point of contact with client leadership, all stakeholders and serve as the "connective tissue ... 360 campaigns (digital, CLM, CRM, etc.) * PMP certification is nice to have and successful ...

VML

Program Manager - Freelance

New York, NY · On-site

... act as a primary point of contact with client leadership, creative, strategy and technical ... projects and other 360 campaigns in the Pharmaceutical sector (digital, CLM, CRM, etc.) * PMP ...

VML

Freelance Program Director

Chicago, IL · On-site

... point of contact with client leadership, all stakeholders and serve as the "connective tissue ... 360 campaigns (digital, CLM, CRM, etc.) * PMP certification is nice to have and successful ...

VML

Program Manager - Freelance

New York, NY · On-site

... act as a primary point of contact with client leadership, creative, strategy and technical ... other 360 campaigns in the Pharmaceutical sector (digital, CLM, CRM, etc.) * PMP certification is ...

VML South Africa

Freelance Program Director

Chicago, IL · On-site

$117 - $152/hr

... point of contact with client leadership, all stakeholders and serve as the "connective tissue ... 360 campaigns (digital, CLM, CRM, etc.) * PMP certification is nice to have and successful ...

twentysix

Program Manager - Freelance

Manhattan, NY · On-site

$96 - $131/hr

... act as a primary point of contact with client leadership, creative, strategy and technical ... other 360 campaigns in the Pharmaceutical sector (digital, CLM, CRM, etc.) * PMP certification is ...

Socket.dev

Program Manager - Freelance

Manhattan, NY · On-site

$201.13/hr

... act as a primary point of contact with client leadership, creative, strategy and technical ... other 360 campaigns in the Pharmaceutical sector (digital, CLM, CRM, etc.) * PMP certification is ...

360 IT Professionals

Help Desk Support 3

Coralville, IA

$18.75 - $25.50/hr

Company Description 360 IT Professionals is a Software Development Company based in Fremont ... The IT Support Analyst position acts as the front-line customer contact point for Health Care ...

360 Painting

Production Manager

Round Hill, VA · On-site

Replies within 24 hours Job Overview: 360 Painting is a well-known, fast growing national paint ... Serve as a daily point of contact for customers * Control material and labor costs * Collect ...

Sparkbit 360

Customer Service Representative

Cincinnati, OH · On-site

$15.25 - $21/hr

Sparkbit 360 At Sparkbit 360, we believe that every brand has a story worth sharing, a message that ... In this role, you will be the first point of contact for our valued customers, providing ...

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Freelance Contact Point 360 information

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$14

$47

$132

How much do freelance contact point 360 jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for freelance contact point 360 in the United States is $47.71, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $61.78 per hour, depending on experience, location, and employer.

What is a freelance Contact Point 360?

A Freelance Contact Point 360 is an independent contractor who provides customer service, sales, or support services for ContactPoint 360, a global business process outsourcing (BPO) company. These freelancers typically handle tasks such as answering customer inquiries, resolving issues, or assisting with sales through phone, chat, or email. Working as a freelance agent allows for flexible hours and remote work, making it a popular choice for those seeking work-from-home opportunities. The role requires strong communication skills, reliability, and sometimes previous customer service experience.

How does a freelance Contact Point 360 professional typically manage communication and collaboration with multiple clients or teams?

As a Freelance Contact Point 360 professional, you will often work remotely with various clients, requiring strong organizational and communication skills. You’ll typically manage multiple projects simultaneously, using tools like email, project management platforms, and video conferencing to stay connected with clients and team members. Regular check-ins, clear documentation, and setting expectations up front are key to ensuring smooth collaboration. The flexibility of freelancing allows you to work with diverse industries, but it also means you need to be proactive in managing workflows and deadlines across different time zones and work cultures.

What are the key skills and qualifications needed to thrive as a freelance Contact Point 360 professional?

To thrive as a Freelance Customer Service Representative at ContactPoint 360, you need strong communication skills, problem-solving abilities, and prior experience in customer support or related fields. Familiarity with customer relationship management (CRM) software, helpdesk systems, and online communication tools is typically required. Outstanding interpersonal skills, adaptability, and the ability to work independently are crucial soft skills for this position. These qualities ensure effective client interactions, timely issue resolution, and a high standard of remote customer service delivery.

What is the difference between Freelance Contact Point 360 vs Freelance Customer Service Representative?

AspectFreelance Contact Point 360Freelance Customer Service Representative
CredentialsTypically requires communication and technical skills, certifications varyOften requires customer service training or certifications
Work EnvironmentRemote, project-based, flexible hoursRemote or on-site, flexible or fixed hours
Industry UsageUsed across multiple industries for client communicationPrimarily in retail, tech, and service sectors
Job FocusManaging multiple client contacts, coordinating communicationHandling customer inquiries, resolving issues

Freelance Contact Point 360 involves managing comprehensive client communication across various channels, often requiring technical skills and coordination. Freelance Customer Service Representatives focus on direct customer interactions, resolving issues, and providing support. While both roles involve communication, Contact Point 360 emphasizes a broader, multi-channel approach, whereas Customer Service Representatives concentrate on customer support tasks.

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Cities with the most Freelance Contact Point 360 job openings:

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Freelance Contact Point 360 jobs near you
Infographic showing various Freelance Contact Point 360 job openings in the United States as of August 2026, with employment types broken down into 79% Full Time, 16% Part Time, and 5% Contract. Highlights an 73% Physical, 2% Hybrid, and 25% Remote job distribution, with an average salary of $99,230 per year, or $47.7 per hour.

Freelance Program Director

VML

Chicago, IL • On-site, Remote

Full-time

Posted 22 days ago

Job description

Freelance Program Director

(open to remote EST or CST)

Who we are looking for:

VML is seeking a Freelance Program Director, who will be responsible for overseeing the overall delivery stack, all related processes, software and hardware for a dedicated client in the Automotive space, and act as a primary point of contact with client leadership, all stakeholders and serve as the "connective tissue" between internal resources and external connections.  This role will serve as part Project Leader, Management Consultant and Delivery Manager both for our client stakeholders and internal production teams.

The ideal candidate will have experience leading in and thriving in an agile and collaborative work environment. You will have worked on complex production delivery projects/campaigns, inclusive of all project elements and phases from inception to completion while remaining cool under pressure. You are familiar with the complexities and regulations within marketing content and its production. You consider yourself a team captain - someone who can manage scopes of work, complex technical roll outs and workstreams across different interagency teams and agency partners with ease. You have your finger on the pulse on the latest technology trends. You are a leader, able to convey strategic insights and offer consultation to internal and external stakeholders.

What you will do:

  • You will work with internal Process and Project Management teams to drive innovative initiatives, analyze, plan and implement the technological solutions that are part of our roadmap and drive cross-brand projects acting as the primary point of contact for clients.
  • Consult and support and serve as a key pillar to our internal production and account teams as you identify opportunities for streamlining, automating or implementing efficient processes within VML and for our clients.
  • Own and grow the relationship with the counterparts at our clients, such as internal creative and social media groups, Business Technology Leaders and License Owners and you will have an active role within VML, with visibility and involvement in the development of new proposals, products and services.

Who you are:

  • A Builder, possessing an entrepreneurial attitude coupled with strong business acumen. You possess the gravitas and appetite to bring people together, while marshaling people and building consensus to drive ideas and launch solutions.
  • Open and collaborative: Our team is close-knit and supportive and we're working with a lot of unknowns. You must be a champion of team environments that are comfortable and encouraging.
  • Optimistic and resilient: Dig in and figure out how to work around problems. Exemplify a "Yes and why not?" posture. Takes care of self and team. Balance needed to maintain stamina and positivity.
  • Ego-less: We all wear the hats that need wearing, it's a mentality that makes the team successful.

What You'll Need:

  • Ideally 5+ years of project and delivery management experience in advertising or marketing communications; a minimum of 3+ years of hands-on experience managing technical, digital projects and other 360 campaigns (digital, CLM, CRM, etc.)
  • PMP certification is nice to have and successful implementation of Agile a plus
  • Experience of working in (preferably large) agencies on large global accounts
  • Self-driven with proven experience working with multi-disciplinary teams (CX, UX, Tech, Creative, PM/AM) across remote offices
  • Good understanding of emerging web standards, user-centered design, optimization and search practices
  • Experience with SalesForce Marketing Cloud a plus
  • High EQ and the ability to read what a team needs to help motivate them
  • Proficiency in MS Office products
  • Availability to travel within the US and to other VML offices

Apply