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Freelance Contact Point 360 Jobs (NOW HIRING)

Help Desk Support 3

Coralville, IA · On-site

$18.75 - $25.50/hr

Company Description 360 IT Professionals is a Software Development Company based in Fremont ... The IT Support Analyst position acts as the front-line customer contact point for Health Care ...

The right candidates will act as a primary point of contact with client leadership, internal ... 360 campaigns (digital, CRM, etc.) * PMP certification is nice to have and successful ...

Serve as primary technical point-of-contact on-site. * Troubleshoot calmly and efficiently under ... Proven ability to lead freelance crews and collaborate cross-functionally. * Comfort working in ...

Replies within 24 hours Job Overview: 360 Painting is a well-known, fast growing national paint ... Serve as a daily point of contact for customers * Control material and labor costs * Collect ...

* * At Sparkbit 360 , we believe that every brand has a story worth sharing, a message that can inspire ... In this role, you will be the primary point of contact for our valued customers, providing ...

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firstPRO 360 is assisting our client in the Alpharetta area to fill a Medical Front Desk role. This is a very important role as you are the first point of contact for patients. In this role you must ...

Customer Service Specialist

Los Angeles, CA

$18.25 - $24.25/hr

At Sparkbit 360 , we believe that every brand has a story worth sharing, a message that can inspire ... In this role, you will be the primary point of contact for our valued customers, providing ...

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Freelance Contact Point 360 information

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$14

$47

$132

How much do freelance contact point 360 jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for freelance contact point 360 in the United States is $47.71, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $61.78 per hour, depending on experience, location, and employer.

What is a Freelance Contact Point 360?

A Freelance Contact Point 360 is an independent contractor who provides customer service, sales, or support services for ContactPoint 360, a global business process outsourcing (BPO) company. These freelancers typically handle tasks such as answering customer inquiries, resolving issues, or assisting with sales through phone, chat, or email. Working as a freelance agent allows for flexible hours and remote work, making it a popular choice for those seeking work-from-home opportunities. The role requires strong communication skills, reliability, and sometimes previous customer service experience.

How does a Freelance Contact Point 360 professional typically manage communication and collaboration with multiple clients or teams?

As a Freelance Contact Point 360 professional, you will often work remotely with various clients, requiring strong organizational and communication skills. You’ll typically manage multiple projects simultaneously, using tools like email, project management platforms, and video conferencing to stay connected with clients and team members. Regular check-ins, clear documentation, and setting expectations up front are key to ensuring smooth collaboration. The flexibility of freelancing allows you to work with diverse industries, but it also means you need to be proactive in managing workflows and deadlines across different time zones and work cultures.

What is the difference between Freelance Contact Point 360 vs Freelance Customer Service Representative?

AspectFreelance Contact Point 360Freelance Customer Service Representative
CredentialsTypically requires communication and technical skills, certifications varyOften requires customer service training or certifications
Work EnvironmentRemote, project-based, flexible hoursRemote or on-site, flexible or fixed hours
Industry UsageUsed across multiple industries for client communicationPrimarily in retail, tech, and service sectors
Job FocusManaging multiple client contacts, coordinating communicationHandling customer inquiries, resolving issues

Freelance Contact Point 360 involves managing comprehensive client communication across various channels, often requiring technical skills and coordination. Freelance Customer Service Representatives focus on direct customer interactions, resolving issues, and providing support. While both roles involve communication, Contact Point 360 emphasizes a broader, multi-channel approach, whereas Customer Service Representatives concentrate on customer support tasks.

What are the key skills and qualifications needed to thrive as a Freelance Customer Service Representative at ContactPoint 360, and why are they important?

To thrive as a Freelance Customer Service Representative at ContactPoint 360, you need strong communication skills, problem-solving abilities, and prior experience in customer support or related fields. Familiarity with customer relationship management (CRM) software, helpdesk systems, and online communication tools is typically required. Outstanding interpersonal skills, adaptability, and the ability to work independently are crucial soft skills for this position. These qualities ensure effective client interactions, timely issue resolution, and a high standard of remote customer service delivery.
More about Freelance Contact Point 360 jobs
What cities are hiring for Freelance Contact Point 360 jobs? Cities with the most Freelance Contact Point 360 job openings:
What are the most commonly searched types of Contact Point 360 jobs? The most popular types of Contact Point 360 jobs are:
What states have the most Freelance Contact Point 360 jobs? States with the most job openings for Freelance Contact Point 360 jobs include:
Infographic showing various Freelance Contact Point 360 job openings in the United States as of June 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $99,230 per year, or $47.7 per hour.
Help Desk Support 3

Help Desk Support 3

360 IT Professionals

Coralville, IA • On-site

$18.75 - $25.50/hr

Contractor

Posted 2 days ago


Job description

Company Description

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.

Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective-C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and Jquery mobile. 

Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.

We make sure that we deliver performance-driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.

Job Description

Provide direct support, consultation, guidance and training to users and identify technical solutions. Support daily operations and assist with technology planning in an effort to maximize user and organizational effectiveness.

Note: In-Person Interview Only. No Web-cam, No Exceptions.

Health Care Information Systems has an opening for an IT Customer Support Analyst. Scheduled shift will be first shift, 7:00 a.m. - 4:00 p.m., Monday through Friday for a 40 hour week. Duties include assisting customers by phone with computer, application, and network support issues and creating a work order for each phone call handled.

Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as the front-line customer contact point for Health Care Information Systems. The position provides basic customer service and support for UI Health Care computer users and machines in a high call volume center.

The position requires a professional demeanor, close attention to detail, strong team building skills and the ability to tolerate high intensity working conditions. The ability to make quick decisions based on professional judgment and written procedures is essential.

HDS3

3 to 5 years field experience and preferred education: 4 year college degree in field of specialty or equivalent education and experience combined.

Additional Information

Thanks and Regards,

Ankur Bhatia