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Freelance Contact Point 360 Jobs (NOW HIRING)

360 Painting

Sales Representative

Little Rock, AR · On-site

$24 - $36/hr

Serve as a point of contact for customers * Complete necessary administrative paperwork and duties ... At 360 Painting, our focus is: People, Property, and Trust. Our core values are: Building Leaders ...

J A Watts Inc

Marketing Coordinator

Chicago, IL · On-site

$43K - $60K/yr

... Contact point for assigned proposals, organizing requirements, creating a visual and written ... 360 is also preferred • Experience with corporate Websites & Social Media is a plus Equal ...

J A Watts, LLC

Marketing Coordinator

Chicago, IL

$43K - $60K/yr

... Contact point for assigned proposals, organizing requirements, creating a visual and written ... of Microsoft 360 is also preferred Experience with corporate Websites & Social Media is a plus ...

360 Behavioral Health

Administrative Assistant

Orange, CA · On-site

$18 - $26/hr

At 360 Behavioral Health, our Administrative Assistants play a key role in helping our clinicians ... Serve as the first point of contact: answer calls, manage messages, greet visitors, and maintain a ...

Sparkbit 360

Entry Level Marketing Associate

Cincinnati, OH · On-site

$18 - $27/hr

* At Sparkbit 360 , we believe that every brand has a story worth sharing, a message that can inspire ... As a Customer Service Assistant, you will be the first point of contact for our valued customers ...

Sparkbit 360

Front Office Representative

Cincinnati, OH · On-site

$15 - $18/hr

... 360, we believe that every brand has a story worth sharing, a message that can inspire, and a ... In this role, you will be the first point of contact for our clients and visitors, providing ...

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Freelance Contact Point 360 information

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$14

$47

$132

How much do freelance contact point 360 jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for freelance contact point 360 in the United States is $47.71, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $61.78 per hour, depending on experience, location, and employer.

What is a freelance Contact Point 360?

A Freelance Contact Point 360 is an independent contractor who provides customer service, sales, or support services for ContactPoint 360, a global business process outsourcing (BPO) company. These freelancers typically handle tasks such as answering customer inquiries, resolving issues, or assisting with sales through phone, chat, or email. Working as a freelance agent allows for flexible hours and remote work, making it a popular choice for those seeking work-from-home opportunities. The role requires strong communication skills, reliability, and sometimes previous customer service experience.

How does a freelance Contact Point 360 professional typically manage communication and collaboration with multiple clients or teams?

As a Freelance Contact Point 360 professional, you will often work remotely with various clients, requiring strong organizational and communication skills. You’ll typically manage multiple projects simultaneously, using tools like email, project management platforms, and video conferencing to stay connected with clients and team members. Regular check-ins, clear documentation, and setting expectations up front are key to ensuring smooth collaboration. The flexibility of freelancing allows you to work with diverse industries, but it also means you need to be proactive in managing workflows and deadlines across different time zones and work cultures.

What is the difference between Freelance Contact Point 360 vs Freelance Customer Service Representative?

AspectFreelance Contact Point 360Freelance Customer Service Representative
CredentialsTypically requires communication and technical skills, certifications varyOften requires customer service training or certifications
Work EnvironmentRemote, project-based, flexible hoursRemote or on-site, flexible or fixed hours
Industry UsageUsed across multiple industries for client communicationPrimarily in retail, tech, and service sectors
Job FocusManaging multiple client contacts, coordinating communicationHandling customer inquiries, resolving issues

Freelance Contact Point 360 involves managing comprehensive client communication across various channels, often requiring technical skills and coordination. Freelance Customer Service Representatives focus on direct customer interactions, resolving issues, and providing support. While both roles involve communication, Contact Point 360 emphasizes a broader, multi-channel approach, whereas Customer Service Representatives concentrate on customer support tasks.

What are the key skills and qualifications needed to thrive as a freelance Contact Point 360 professional?

To thrive as a Freelance Customer Service Representative at ContactPoint 360, you need strong communication skills, problem-solving abilities, and prior experience in customer support or related fields. Familiarity with customer relationship management (CRM) software, helpdesk systems, and online communication tools is typically required. Outstanding interpersonal skills, adaptability, and the ability to work independently are crucial soft skills for this position. These qualities ensure effective client interactions, timely issue resolution, and a high standard of remote customer service delivery.
More about Freelance Contact Point 360 jobs
What cities are hiring for Freelance Contact Point 360 jobs? Cities with the most Freelance Contact Point 360 job openings:
What are the most commonly searched types of Contact Point 360 jobs? The most popular types of Contact Point 360 jobs are:
What states have the most Freelance Contact Point 360 jobs? States with the most job openings for Freelance Contact Point 360 jobs include:
What job categories do people searching Freelance Contact Point 360 jobs look for? The top searched job categories for Freelance Contact Point 360 jobs are:
Freelance Contact Point 360 jobs near you
Infographic showing various Freelance Contact Point 360 job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $99,230 per year, or $47.7 per hour.

Agentforce & Data 360 Technical Support Engineer

Salesforce, Inc.

Chicago, IL

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 7 days ago

Salesforce rating

8.1

Company rating: 8.1 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

112th of 242 rated software companies

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Customer Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

These roles have Government requirements:Must be a Sole U.S. Citizen (Non-dual citizen with any other country) operating on U.S. Soil with ability to meet customer and government screening standards applicable to this role, including a Criminal Justice Information Services screening with fingerprint scan. Due to the citizenship requirement for this role, which supports U.S. federal, state, and/or local government customers, citizenship will be verified through two of the following REAL ID Act documents: U.S. Passport, Passport Card, REAL Driver's License, Global Entry Card, U.S. Government CAC/PIV

The Salesforce Data 360 and Agentforce Support team is comprised of highly skilled technical engineers who have a passion for making customers successful. Our Support Engineers pride themselves in delivering an unparalleled premium customer experience that leaves customers wanting and coming back for more. While our focus is on the customer, we also have fun as a team, and continuously give back to our community through the generous Salesforce 1-1-1 model.
These roles are located in our Chicago, Indianapolis, Atlanta and Seattle offices. Candidates should live locally to the area and able to work in an office environment in a hybrid model.


Your Impact - Responsibilities: In your role as a Agentforce and Data 360 Support Engineer, you are the first point of contact for customers experiencing challenges navigating and implementing Data 360 and Agentforce products. Job responsibilities include but are not limited to:

  • Developing and maintaining technical expertise in Salesforce Data 360 and Agentforce.
  • Demonstrating exceptional analytical, troubleshooting, and problem-solving expertise.
  • Providing feature explanation and best practices.
  • Managing customer expectations and the customer experience to maximize customer satisfaction.
  • Actively maintaining and participating in job-related training activities.
  • Demonstrating the ability to research, document, and prioritize customer issues, leveraging internal tools and escalation teams as necessary, as well as prioritizing and managing time effectively in a fast-paced environment.
  • Multitasking and performing effectively under pressure.
  • Creating and curating knowledge content.


Required Experience/Skills:

  • Demonstrated skill in software customer support or software customer service in a customer-facing role
  • Experience with web technologies including HTML, JavaScript, CSS, or APEX.
  • Experience with Salesforce and/or CRM applications and other cloud-based technologies preferred
  • API / programming experience
  • Big data experience
  • Experience with Database concepts, Data management (RDBMS), and SQL
  • Salesforce Developer, Agentforce, Data 360 Certification is a plus
  • Familiarity with Sales Cloud, Service Cloud, Data Cloud, or Agentforce technologies.
  • US Citizenship to support our specific customers
  • Bilingual Portuguese, French or Spanish language proficiency is a plus!

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $80,900 - $122,300 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

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