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How much do freelance contact point 360 jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for freelance contact point 360 in the United States is $47.71, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $61.78 per hour, depending on experience, location, and employer.

What is a freelance Contact Point 360?

A Freelance Contact Point 360 is an independent contractor who provides customer service, sales, or support services for ContactPoint 360, a global business process outsourcing (BPO) company. These freelancers typically handle tasks such as answering customer inquiries, resolving issues, or assisting with sales through phone, chat, or email. Working as a freelance agent allows for flexible hours and remote work, making it a popular choice for those seeking work-from-home opportunities. The role requires strong communication skills, reliability, and sometimes previous customer service experience.

How does a freelance Contact Point 360 professional typically manage communication and collaboration with multiple clients or teams?

As a Freelance Contact Point 360 professional, you will often work remotely with various clients, requiring strong organizational and communication skills. You’ll typically manage multiple projects simultaneously, using tools like email, project management platforms, and video conferencing to stay connected with clients and team members. Regular check-ins, clear documentation, and setting expectations up front are key to ensuring smooth collaboration. The flexibility of freelancing allows you to work with diverse industries, but it also means you need to be proactive in managing workflows and deadlines across different time zones and work cultures.

What is the difference between Freelance Contact Point 360 vs Freelance Customer Service Representative?

AspectFreelance Contact Point 360Freelance Customer Service Representative
CredentialsTypically requires communication and technical skills, certifications varyOften requires customer service training or certifications
Work EnvironmentRemote, project-based, flexible hoursRemote or on-site, flexible or fixed hours
Industry UsageUsed across multiple industries for client communicationPrimarily in retail, tech, and service sectors
Job FocusManaging multiple client contacts, coordinating communicationHandling customer inquiries, resolving issues

Freelance Contact Point 360 involves managing comprehensive client communication across various channels, often requiring technical skills and coordination. Freelance Customer Service Representatives focus on direct customer interactions, resolving issues, and providing support. While both roles involve communication, Contact Point 360 emphasizes a broader, multi-channel approach, whereas Customer Service Representatives concentrate on customer support tasks.

What are the key skills and qualifications needed to thrive as a freelance Contact Point 360 professional?

To thrive as a Freelance Customer Service Representative at ContactPoint 360, you need strong communication skills, problem-solving abilities, and prior experience in customer support or related fields. Familiarity with customer relationship management (CRM) software, helpdesk systems, and online communication tools is typically required. Outstanding interpersonal skills, adaptability, and the ability to work independently are crucial soft skills for this position. These qualities ensure effective client interactions, timely issue resolution, and a high standard of remote customer service delivery.
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What cities are hiring for Freelance Contact Point 360 jobs? Cities with the most Freelance Contact Point 360 job openings:
What are the most commonly searched types of Contact Point 360 jobs? The most popular types of Contact Point 360 jobs are:
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Freelance Contact Point 360 jobs near you
Infographic showing various Freelance Contact Point 360 job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $99,230 per year, or $47.7 per hour.

PC Support Technician

360 IT Professionals

Omaha, NE

Other

Re-posted 16 days ago

Job description

Company Description

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.


Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. 


Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.


We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.

Job Description

Title: PC Support Technician

Location: Omaha, NE

Duration: Long Term (2 Years+) / Full Time


 Job Description : 

2 to 5 years in a Technical Voice Support/Service Desk environment in a corporate environment

Be the first point of contact for the end users for all technical issues/ service requests

Create incident and service requests

Provide troubleshooting and technical support via phone, web based tools and email

Provide Voice based and remote Technical Support to end users for all standard desktop issues

Resolve /troubleshoot, resetting password etc

Desired Skill Sets: 

Fluent in Spoken English Language

Strong written English and interpersonal skills

Strong understanding of Windows and MAC operating systems and Applications related Troubleshooting skills (Microsoft Outlook, MS Office, Word, Excel, and PowerPoint)

Must have strong experience in comprehending user requests and carrying out required technical support through remote support tools

Experience in Troubleshooting Desktop / Laptop / Printers / Scanners / PDA's / iPad / iPhone/ Peripherals / Generic PC Software's

Must excel in a fast-paced, agile environment where critical thinking and strong problem solving skills are required for success.

Mist have prior experience in managing service desk support and knowledge of a industry leading service desk management tool/Ticketing systems


Additional Information


Thanks | Preeti Nahar | Sr. Talent & Client Acquisition Specialist | 360 IT PRO Solutions.|510-254-3300 Ext 825 

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