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Consumer Service Associate Jobs (NOW HIRING)

Clopay Corporation

Consumer Service Representative

Troy, OH

$14.75 - $20/hr

We currently have an opening for a Consumer Services Representative in our Troy, Ohio location. The ... From our design engineers to our manufacturing associates and delivery drivers, every member of the ...

Clopay

Consumer Service Representative

Troy, OH · On-site

We currently have an opening for a Consumer Services Representative in our Troy, Ohio location. The ... From our design engineers to our manufacturing associates and delivery drivers, every member of the ...

Clopay

Consumer Service Representative

Troy, OH

$14.75 - $20/hr

We currently have an opening for a Consumer Services Representative in our Troy, Ohio location. The ... From our design engineers to our manufacturing associates and delivery drivers, every member of the ...

Luminate Bank

Client Service Associate

Minneapolis, MN

$15.25 - $21/hr

Client Service Associate Luminate Bank ® is more than a bank--we're Banking Brighter ® by making ... Open and service consumer and business accounts for new and existing customers, ensuring all ...

Luminate Bank

Client Service Associate

Minneapolis, MN · On-site

$25/hr

The Client Service Associate is responsible for delivering exceptional customer experience through ... Open and service consumer and business accounts for new and existing customers, ensuring all ...

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Consumer Service Associate information

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How much do consumer service associate jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for consumer service associate in the United States is $19.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $20.19 per hour, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

A Consumer Service Associate typically does not earn $10,000 a month without specialized skills or experience. High earnings in customer service roles are uncommon without advanced positions, certifications, or management responsibilities. Most roles with such income levels require significant experience, sales success, or leadership in the field.

What is the difference between Consumer Service Associate vs Customer Support Specialist?

AspectConsumer Service AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may require customer service certificationsHigh school diploma; certifications like Customer Service Certification can be beneficial
Work EnvironmentCall centers, retail, banking, or service desksCall centers, technical support, online chat, or in-person support
Employer & Industry UsageRetail, banking, healthcare, and service industriesTechnology, telecom, e-commerce, and service sectors
Common Search & Comparison IntentYesYes

The Consumer Service Associate and Customer Support Specialist roles both focus on assisting customers, often in call centers or retail environments. While they share similar credentials and work settings, Customer Support Specialists may require more technical knowledge, especially in tech-related industries. Both roles aim to improve customer satisfaction and resolve issues efficiently.

What does a consumer service associate do?

A consumer service associate provides assistance to customers by answering questions, resolving issues, and processing transactions. They often communicate via phone, email, or chat and use customer service software to document interactions and track cases. Strong communication skills and product knowledge are essential for success in this role.

What is the role of a customer service associate?

A customer service associate is responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and need strong communication and problem-solving skills to ensure customer satisfaction.

How can I make 2000 a week working from home?

A Consumer Service Associate can potentially earn $2,000 a week by working full-time, handling high-volume customer inquiries, and gaining experience in specialized support areas. Increasing earnings may also involve developing strong communication skills, using remote work tools, and seeking roles with higher pay rates or performance bonuses.
What cities are hiring for Consumer Service Associate jobs? Cities with the most Consumer Service Associate job openings:
What are the most commonly searched types of Consumer Service jobs? The most popular types of Consumer Service jobs are:
What states have the most Consumer Service Associate jobs? States with the most job openings for Consumer Service Associate jobs include:
Consumer Service Associate jobs near you
Consumer Service Representative

Consumer Service Representative

Clopay Corporation

Troy, OH • On-site

$18/hr

Full-time

Posted 24 days ago

Clopay rating

7.9

Company rating: 7.9 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

146th of 518 rated manufacturers

Job description

Open the Door to Your Future with Clopay Corporation & CornellCookson
At Clopay Corporation, we are more than just North America's largest residential and commercial garage door manufacturer-we are a powerhouse of innovation, safety, and design. Through our premier brands, we lead the industry in providing groundbreaking high-performance closure solutions for both the places people call home and the spaces where the world does business.
Headquartered in Mason, Ohio, and operating state-of-the-art manufacturing facilities in Troy, Ohio, Mountaintop, Pennsylvania, and Goodyear, Arizona, we are a proud American-owned company and a wholly-owned subsidiary of Griffon Corporation. Our reach extends across 55+ distribution centers and thousands of retail locations in the U.S. and Canada, ensuring that we deliver the right door for every opening - from homes to businesses and beyond.
By joining our team, you become part of a legacy that blends the residential elegance of Clopay, known as "America's Favorite Garage Doors," with the industrial strength and 180-year heritage of our rolling brands, Cornell and Cookson. Together, we secure everything from family garages to the world's most iconic stadiums and skyscrapers.
We currently have an opening for a Consumer Services Representative in our Troy, Ohio location. The hours are Monday through Friday -9:00 AM to 6:00 PM.
In this position, the successful candidate will perform the following job responsibilities:
• Edit, analyze, interpret, and service customer inquiries, correspondence, and telephone calls varying broadly in nature and scope relative to pre-purchase questions, product comparisons, how-to-measure information, literature requests, and warranty issues. Will work within the I store.
  • Generates and mails programmed consumer response letters, processes warranty registration cards, rebate processing, live chat, and web-page e-mail responses.

  • Follow up complaints, which may require replacements, factory servicing, or other adjustments to ensure customers' satisfaction within established policies.

  • Investigate and expedite product (service) warranty claims and complaints following marketing policies.

  • Maintain references and files incidental to the process.

  • Keep the company informed on warranty and marketing policies, along with trends in product defects, parts shortages, damages, and other related issues.

  • Position is logged into the ACD system at all times to ensure a 94% call answer rate.

Why Choose a Career With Us?
We don't just manufacture doors; we engineer the "front door" of the American dream and the security of global commerce. At Clopay, we believe our strength lies in our people. From our design engineers to our manufacturing associates and delivery drivers, every member of the team plays a vital role in our success.
Our team members thrive because we prioritize:
  • Unrivaled Scale: Work for a market leader with a massive manufacturing footprint and a reputation for excellence that spans nearly two centuries.
  • A Culture of "What's Next": We invest heavily in automation, sustainable materials, and smart-home integration to stay ahead of the curve.
  • Commitment to People: As a Griffon Corporation company, we provide the stability of a large organization with the tight-knit, collaborative feel of a specialized craft team.
  • A Legacy of Expertise: Join our "Pioneer Club"-a group of over 440 employees who have been with us for 20 years or more. We offer the stability of a market leader and a place where you can truly grow a lifelong career.
  • Commitment to Innovation: We aren't just keeping up with industry trends; we're setting them. Whether it's our exclusive WINDCODE® technology or our award-winning designs, we provide the tools for you to do your best work.
  • Community Focused: Our success is linked to the well-being of our neighbors and communities. Through our partnership with Habitat for Humanity, Clopay employees help provide homes and security to families in the communities where we live and work.

Equal Opportunity Employer

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