ZipRecruiter

Log In

1

Consumer Service Associate Jobs in Kentucky (NOW HIRING)

Magnus Home Products

Be Seen First

E-Commerce Customer Service & Returns Specialist

Erlanger, KY · On-site

$20 - $24/hr

E-Commerce Customer Service & Returns Specialist Location: Erlanger, KY (In-Office) Schedule ... Experience working with online consumer sales, order processing, or e-commerce platforms.

UMB Bank

Consumer Services Specialist

Frankfort, KY · On-site

$19/hr

Proficient in the English language * 1-2 years customer service or similar work experience ... UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) ...

Lowe's

Specialty ASM

Shepherdsville, KY · On-site

... associates (commissioned or non-commissioned) in retail, business-to-business, outside sales, or consumer service industry. • Experience using Microsoft Office Suite. • Ability to obtain sales ...

AdventHealth

Consumer Access Specialist

Manchester, KY · On-site

$15.77 - $25.23/hr

Manages communication between clinical, ancillary, and consumer access departments to enhance the ... Associate Preferred * High School Grad or Equiv Required Work Experience: * 1+ customer service ...

Carhartt

Consumer Experience Leader (FT)

Louisville, KY · On-site

$20.40 - $25/hr

Associate Responsibilities * Cultivate an environment of genuine consumer connection by being ... Sales, customer service, merchandising, inventory control, and loss prevention. * Knowledge in ...

PR Girl Manifesto

$142 - $224/hr

S. PAH Consumer Marketing team is seeking an Associate Director to lead the consumer patient ... Specialty, rare disease, hub services, specialty pharmacy, or patient adherence experience ...

Empower LLC

$187 - $271/hr

... our associates dedicate thousands of hours to volunteering for causes that matter most to them ... Advanced understanding of financial services, wealth management, investment products, financial ...

next page

Showing results 1-20

All JobsConsumer Service Associate JobsConsumer Service Associate Jobs in Kentucky

Consumer Service Associate information

What is the difference between Consumer Service Associate vs Customer Support Specialist?

AspectConsumer Service AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may require customer service certificationsHigh school diploma; certifications like Customer Service Certification can be beneficial
Work EnvironmentCall centers, retail, banking, or service desksCall centers, technical support, online chat, or in-person support
Employer & Industry UsageRetail, banking, healthcare, and service industriesTechnology, telecom, e-commerce, and service sectors
Common Search & Comparison IntentYesYes

The Consumer Service Associate and Customer Support Specialist roles both focus on assisting customers, often in call centers or retail environments. While they share similar credentials and work settings, Customer Support Specialists may require more technical knowledge, especially in tech-related industries. Both roles aim to improve customer satisfaction and resolve issues efficiently.

What does a consumer service associate do?

A consumer service associate provides assistance to customers by answering questions, resolving issues, and processing transactions. They often use communication skills, customer service tools, and company policies to ensure customer satisfaction and maintain positive relationships.

What is the role of a consumer service associate?

A consumer service associate provides support to customers by addressing inquiries, resolving issues, and offering product or service information. They often communicate via phone, email, or chat, and require strong communication and problem-solving skills to ensure customer satisfaction.

What are popular job titles related to Consumer Service Associate jobs in Kentucky?

For Consumer Service Associate jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Consumer Service Associate jobs in Kentucky look for?

The top searched job categories for Consumer Service Associate jobs in Kentucky are:

What cities in Kentucky are hiring for Consumer Service Associate jobs?

Cities in Kentucky with the most Consumer Service Associate job openings:

Consumer Service Associate jobs near you
Infographic showing various Consumer Service Associate job openings in Kentucky as of August 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 100% In-person job distribution.

Consumer Service Operations Representative

Humana

Louisville, KY • On-site, Remote

$40K - $52K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Humana rating

8.0

Company rating: 8.0 out of 10

Based on 267 frontline employees who took The Breakroom Quiz

169th of 314 rated insurance

Job description

Become a part of our caring community

In Office | Full-Time | Monday-Friday, 10:40 AM - 7:10 PM

$1,500 bonus for new hires, paid in three installments.

Are you looking to build a meaningfulcareer, not just find another job? We're seeking motivated, purpose-driven professionals who are passionate about helping others. As aConsumer Service Operations Representative, you'll play a vital role in connecting our members with state and federal programs that support their health and well-being.

This is more than a call center role-it's a chance to grow your career while making an impact.

What You'll Do

  • You will work in a call center environment, engaging with members over the phone to assess eligibility for programs like the Medicare Savings Program.

  • Collect and input personal and financial information into multiple systems with accuracy and efficiency.

  • Identify additional resources to support members' needs, such as food assistance or medication cost savings.

  • Educate and empower members to take advantage of benefits that improve their quality of life.

  • Collaborate with a supportive team and contribute to a culture of compassion, service, and excellence.


Use your skills to make an impact

Required:

  • Must reside 50 miles from Louisville Waterside Building: 101 E. Main Street, Louisville, KY 40202

  • 2+ years of customer service experience

  • Proficient in technology to include data entry, learning and navigating multiple systems and learning new applications

Preferred:

  • Experience in healthcare or social services

  • Previous inbound/outbound call center experience

  • Bilingual English/Spanish

  • Associate's or Bachelor's degree

Schedule & Work Environment:

  • Hours:Monday-Friday, 10:40 AM - 7:10 PM (with scheduled lunch and breaks).

  • On-site Training: Monday-Friday, 9:00 AM - 5:30 PM for 10 weeks.

  • Location:In-office at101 E. Main Street, Louisville, KY 40202.

  • Remote work may be available based on performance, attendance, and demonstrated independence.

  • NO PTO is allowed for the first 90 days of employment

Additional Information

  • PLEASE ATTACH YOUR RESUME TO YOUR APPLICATION (PDF OR WORD FORMAT)

  • $1,500 bonus for new hires paid in three installments:

$250 paid after the new hire remains employed for 90 days from hire date.

$500 paid after the new hire remains employed for 6 months from hire date.

$750 paid after the new hire remains employed for 12 months from hire date.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


$40,000 - $52,300 per year


Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.


Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

What Humana employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Humana logo

About Humana

Sourced by ZipRecruiter

Humana Inc., headquartered in Louisville, KY., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

Year founded

1961

Social media

FacebookTwitter

View All Humana Jobs

Apply