The Pharmacy Manager, as the Pharmacist-in-Charge (PIC), oversees the day-to-day operations and management of pharmacy and pharmacy team members, to ensure proper dispensing and shipment of prescription medication to patients. The Pharmacy Manager provides clinical pharmacy services to consumers and referral sources through the appropriate evaluation of prescriber orders and safe and efficient dispensing of mediation, supplies, and administration equipment in a fast-paced, closed door pharmacy. The Pharmacy Manager will also supervise the activities of the pharmacy team, as well as quality control and performance improvement procedures.
Primary Responsibilities
Interacts and communicates in a respectful and professional manner with team members, consumers, customers, vendors and community at large.
Key Skills
Demonstrated ability to lift and move heavy packages (up to 30 lbs.) in compliance with safe handling procedures. Demonstrated excellence in organization, time management, and attention to detail with the ability to successfully manage multiple priorities with critical focus on accuracy and safety.
Highly effective communicator with proven listening, understanding, speaking, writing, and counselling skills.
Proven ability to model excellent customer service resulting in improved customer satisfaction and enduring business relationships with facilities, patients, prescribers, and internal teams.
Strong team building skills, with the ability to influence and lead, teach, train, counsel, and coach to accomplish organizational goals.
Demonstrated ability to take ownership of pharmacy operations, make superior decisions and meet expectations for productivity, efficiency, and accuracy.
Education/Experience Requirements