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Consumer Service Associate Jobs in Buffalo, NY (NOW HIRING)

EPITEC

Consumer Services Temp

East Aurora, NY · On-site

$18/hr

... Associate to join a busy team supporting consumer promotions and fulfillment operations. This role is ideal for candidates with experience in customer service, administrative support, data entry ...

Mattel

Consumer Services Coordinator

East Aurora, NY

Work with the consumer to resolve the contact in a timely fashion based on service guidelines ... Associate's degree in business or related field. * Experience in customer support role, Call Center ...

Mattel

Consumer Services Coordinator

East Aurora, NY · On-site

Work with the consumer to resolve the contact in a timely fashion based on service guidelines ... Associate's degree in business or related field. * Experience in customer support role, Call Center ...

Mattel

Consumer Services Coordinator

East Aurora, NY · On-site

Work with the consumer to resolve the contact in a timely fashion based on service guidelines ... Associate's degree in business or related field. * Experience in customer support role, Call Center ...

Express

Sales Associate

Niagara Falls, NY · On-site

$15.50 - $20.80/hr

Positively resolve customer service-related issues as they arise and determine resolution or ... California Consumer Privacy Act click here. Applicants must be currently authorized to work ...

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All JobsConsumer Service Associate JobsConsumer Service Associate Jobs in Buffalo, NY

Consumer Service Associate information

See Buffalo, NY salary details

$9

$18

$30

How much do consumer service associate jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for consumer service associate in Buffalo, NY is $18.42, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.57 per hour, depending on experience, location, and employer.

What is the difference between Consumer Service Associate vs Customer Support Specialist?

AspectConsumer Service AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may require customer service certificationsHigh school diploma; certifications like Customer Service Certification can be beneficial
Work EnvironmentCall centers, retail, banking, or service desksCall centers, technical support, online chat, or in-person support
Employer & Industry UsageRetail, banking, healthcare, and service industriesTechnology, telecom, e-commerce, and service sectors
Common Search & Comparison IntentYesYes

The Consumer Service Associate and Customer Support Specialist roles both focus on assisting customers, often in call centers or retail environments. While they share similar credentials and work settings, Customer Support Specialists may require more technical knowledge, especially in tech-related industries. Both roles aim to improve customer satisfaction and resolve issues efficiently.

What does a consumer service associate do?

A consumer service associate provides assistance to customers by answering questions, resolving issues, and processing transactions. They often use communication skills, customer service tools, and company policies to ensure customer satisfaction and maintain positive relationships.

What is the role of a consumer service associate?

A consumer service associate provides support to customers by addressing inquiries, resolving issues, and offering product or service information. They often communicate via phone, email, or chat, and require strong communication and problem-solving skills to ensure customer satisfaction.

What are popular job titles related to Consumer Service Associate jobs in Buffalo, NY?

For Consumer Service Associate jobs in Buffalo, NY, the most frequently searched job titles are:

What job categories do people searching Consumer Service Associate jobs in Buffalo, NY look for?

The top searched job categories for Consumer Service Associate jobs in Buffalo, NY are:

Consumer Service Associate jobs near you
Infographic showing various Consumer Service Associate job openings in Buffalo, NY as of August 2026, with employment types broken down into 58% Full Time, and 42% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,310 per year, or $18.4 per hour.

Consumer Services Temp

East Aurora, NY • On-site

EPITEC
Recruiting and Staffing Services • 1 - 5K employees
Learn more about EPITECexternal

$18/hr

Other

Posted 16 days ago

Job description

  • Location: East Aurora, New York
  • Type: Contract
  • Job #105821
Administrative Support Associate
? East Aurora, NY (Onsite)
? $18.00/Hour
? Full-Time | 40 Hours Per Week
? 12-Month Contract with Possible Extension
We are seeking a reliable and detail-oriented Administrative Support Associate to join a busy team supporting consumer promotions and fulfillment operations. This role is ideal for candidates with experience in customer service, administrative support, data entry, call centers, warehouse operations, or order processing.
Responsibilities
  • Open and process incoming promotional submissions
  • Review receipts and supporting documentation for compliance
  • Count and verify promotional materials
  • Enter cases and information into internal systems
  • Process and review orders
  • Place orders for promotional products
  • Communicate with consumers via email
  • Support warehouse and fulfillment activities as needed
  • Maintain accurate records and documentation
Qualifications
  • High School Diploma or GED required
  • Strong attention to detail and organizational skills
  • Comfortable performing data entry and administrative tasks
  • Excellent communication skills
  • Ability to work independently and manage multiple responsibilities
  • Reliable attendance and strong work ethic
Preferred Experience
  • Customer Service Representative
  • Call Center Representative
  • Administrative Assistant
  • Data Entry Clerk
  • Order Processing Specialist
  • Shipping & Receiving Clerk
  • Warehouse Clerk
  • Inventory Clerk
  • Consumer Support Representative
Skills
  • Data Entry
  • Customer Service
  • Microsoft Office
  • Email Communication
  • Order Processing
  • Inventory Tracking
  • Administrative Support
  • Documentation Review
  • Time Management
  • Attention to Detail
Why Apply?
? $18.00/hour
? Full-time, stable schedule
? 12-month contract with the possibility of extension
? Opportunity to gain experience with a well-known global consumer products company
? Mix of administrative, data entry, customer service, and warehouse support responsibilities
? Great opportunity for candidates looking to build experience in operations, customer support, and administration
This position is 100% onsite in East Aurora, NY. Candidates should be dependable, organized, and comfortable working in both office and warehouse support environments.
Apply today to be considered for this long-term opportunity!
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