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Consumer Service Manager Jobs (NOW HIRING)

Consumer Service Representative The Consumer Service Representative is responsible for creating ... Experience developing and managing relationships (CRM) * Consultative, problem-solving skills

Excellent Customer Service Skills (strong communication skills) Knowledge of QuickBooks, Microsoft ... Maintain Consumer Log (Call & email contact) with detailed notes. This log is used to provide ...

Service Portal Developer

Philadelphia, PA ยท On-site

$54.50 - $75/hr

ServiceNow Consumer/Service Portal Developer ๐Ÿ“ Philadelphia, PA (100% Onsite from Day 1) ๐Ÿ“… ... Service Catalog, Knowledge Management, CSM โœ” UI/UX & Responsive Design โœ” ATF Testing ...

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Consumer Service Manager information

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$53K

$97.1K

$133.5K

How much do consumer service manager jobs pay per year?

As of Jun 17, 2026, the average yearly pay for consumer service manager in the United States is $97,136.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $108,500.00 per year, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

A Consumer Service Manager typically does not earn $10,000 a month without a degree, as this role usually requires relevant experience and leadership skills. High-paying jobs that can reach this level without a degree often include sales, real estate, or entrepreneurship, but they depend on individual performance and market conditions. Most roles with such income levels require specialized skills, certifications, or extensive experience rather than formal education alone.

What is the difference between Consumer Service Manager vs Customer Support Supervisor?

AspectConsumer Service ManagerCustomer Support Supervisor
CredentialsTypically requires a bachelor's degree in business, communications, or related fieldOften requires a high school diploma or associate degree; some roles prefer relevant certifications
Work EnvironmentLeads customer service teams in retail, telecom, or service industriesSupervises customer support staff, often in call centers or support centers
Employer & Industry UsageCommon in retail, banking, telecom, and service sectorsFound in similar industries, focusing on daily team management

The Consumer Service Manager oversees customer service strategies and team performance, focusing on improving customer satisfaction. The Customer Support Supervisor manages daily support operations and team supervision. While both roles require strong communication skills, the manager typically has broader responsibilities and strategic focus, whereas the supervisor handles day-to-day team management.

What is the role of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving issues, and ensuring high levels of customer satisfaction. They develop policies, monitor service quality, and use tools like CRM systems to improve service delivery and meet organizational goals.

What jobs pay 2000 a day?

High-paying jobs that can pay around $2,000 a day typically include specialized roles such as senior corporate executives, certain medical specialists, high-level consultants, and successful entrepreneurs. These positions often require advanced skills, extensive experience, or significant responsibility, and may involve long hours or high stress. Compensation varies based on industry, location, and individual performance.

What is the highest paying job in customer service?

The highest paying roles in customer service are often executive positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive leadership experience, strategic skills, and a strong understanding of customer relations and business operations.
What cities are hiring for Consumer Service Manager jobs? Cities with the most Consumer Service Manager job openings:
What are the most commonly searched types of Consumer Service jobs? The most popular types of Consumer Service jobs are:
What states have the most Consumer Service Manager jobs? States with the most job openings for Consumer Service Manager jobs include:
Infographic showing various Consumer Service Manager job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 78% Full Time, 13% Part Time, 1% Temporary, 6% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $97,136 per year, or $46.7 per hour.

Consumer Service Specialist

Utah Division of Human Resource Management

Taylorsville, UT โ€ข On-site

$20.36 - $25/hr

Full-time, Part-time

Medical, Life

Posted 14 days ago


Job description

Consumer Service Specialist
Do you have experience in the health or life insuranceindustry such as advocatingfor consumers, claims administration, underwriting, auditing, contracts, consumer services, or compliance? Do you have knowledge of insurance laws and regulations? Are you able tocommunicate effectively in written and verbal form? Are you bilingual and do youspeak Spanish? If you answered yes to these questions join our team as a ConsumerService Insurance Specialist in our Health & Life Division at the UtahInsurance Department!
The Consumer Service InsuranceSpecialist will primarily be tasked with answering questions from consumers andreviewing insurance complaints. This is a great opportunity for individuals whoare detail oriented and have a comprehensive knowledge of health or life insurance. Most of the consumer complaint review work is done independentlywith ample opportunities for collaboration with a larger team to discuss issuesor policy questions as they arise. Organizational skills as well as the ability to clearly communicate compliance issues with companies are integral to the position.
Job Details
FT / PT Status - Full-Time
Salary - $20.36 - $25.00 Hourly Wage
Remote Work / In-Office - Hybrid
Recruiter - Victoria Trujillo victoriatrujillo@utah.gov
Application Deadline - June 17, 2026 at 6:00PM
Key Responsibilities
  • Be professional and provide exceptional customer service at all times
  • Advocate for health & life insurance consumers to ensure insurance benefits are compliant and provide required consumer protections.
  • Review and analyze health or life insurance complaints to ensure compliance with federal and state laws.
  • Effectively communicate with insurers regarding complaint findings.
  • Individuals with experience in advocating for consumers are preferred.

Qualifications
Minimum Qualifications:
  • The best qualified candidate for this position will have 3 or more years of experience in the health or life insurance industry

Preferred Qualifications:
  • Experience in insurance contract, products, claims administration, consumer services, and conflict resolution.
  • Knowledge of health or life insurance laws.
  • Strong, well-rounded computer and writing skills.
  • Ability to work both independently and within a team environment.
  • Ability to read, understand, apply, and explain federal and state laws.
  • Ability to speak Spanish, with health or life insurance experience.

About the Role
Location - Taylorsville State Office Building
4315 S 2700 W
Taylorsville, Utah, 84129
United States
Background Check Required - Yes
Drug Test Required - No
Schedule Code - B - Competitive Career Service
Why You Should Join Our TeamIn Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah, click here. Other benefits may include:
  • Job Stability: Enjoy the security and reliability of employment within a well-established organization.
  • Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
  • Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
  • Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The AgencyThe Utah Insurance Department'smission is to foster a healthy insurance market by promoting fair andreasonable practices that ensure available, affordable and reliable insuranceproducts and services. To learn more about the Insurance Department, click here.
EEO StatementThe State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.