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Consumer Service Coordinator information

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How much do consumer service coordinator jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for consumer service coordinator in the United States is $22.64, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Consumer Service Coordinator vs Customer Support Specialist?

AspectConsumer Service CoordinatorCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentOffice settings, call centers, or client sitesCall centers, online chat, or in-person support
Employer & IndustryHealthcare, utilities, retail, and service industriesRetail, technology, telecommunications, and service sectors
Common Search & ComparisonCustomer service roles, client support, service coordinationCustomer support, help desk, technical support

The Consumer Service Coordinator and Customer Support Specialist roles both focus on assisting customers and ensuring satisfaction. While they share similar credentials and work environments, the Coordinator often handles more complex client interactions and service coordination tasks, whereas the Specialist typically provides direct technical or product support. Understanding these differences can help job seekers identify the right role for their skills and career goals.

What do consumer service coordinators do?

Consumer Service Coordinators are responsible for assisting customers by addressing inquiries, resolving complaints, and providing information about products or services. They often communicate via phone, email, or chat, and require strong communication and problem-solving skills to ensure customer satisfaction.

What cities are hiring for Consumer Service Coordinator jobs?

Cities with the most Consumer Service Coordinator job openings:

What are the most commonly searched types of Consumer Service jobs?

The most popular types of Consumer Service jobs are:

What states have the most Consumer Service Coordinator jobs?

States with the most job openings for Consumer Service Coordinator jobs include:

Consumer Service Coordinator jobs near you

Social Service Coordinator - Oakland

Oakland Healthcare & Wellness Center

Oakland, CA

$33 - $38.26/hr

Full-time

Posted 10 days ago

Job description

Social Service Coordinator QUALIFICATIONS
Job Descriptions Manual
• A Bachelors Degree in Social Work or a human services field (LSW required in TX Centers); and one year of supervised work experience in a health care setting working directly with individuals.
In centers under 120 beds:
• High School Diploma or equivalent
• Neat is appearance
• Good physical and mental health
• Good written and verbal communication skills
• Good interpersonal skills
• Good administrative and organizational abilities
• KnowledgeofSocialResourcesintheCommunity
• DegreeinPsycho/SocialHealthareapreferred
Principal Responsibilities:
Social Service Coordinator CLINICAL/ADMINISTRATIVE
• Ensure the residents’ psychosocial and concrete needs are identified and met in accordance with federal, state and company requirements.
• Orient residents to the center.
• Discharge planning.
• Implement and update Resident Care Plan and Social History.
• Maintain records of outside referral.
• Assist in coordinating residents’ financial affairs.
• Communicate needs and plan of care to resident, families, responsible parties and appropriate staff.
• Participate in meetings, in-services and training as required.
• Meet with consultants as required
• Organize and Facilitate Family Council (Participate as requested by Council Members).
• Implement and maintain an ongoing Quality Measurement And Performance Improvement Program (QMPI)
• Assist with coordination of resident room moves.
CONSUMER SERVICE
• Presents professional image to consumers through dress, behavior and speech.
• Adheres to company standards for resolving consumer concerns.
• Ensures that all consumer/resident rights are protected.
• Organize and maintain a professional work setting