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Consumer Service Associate Jobs in Piedmont, SC (NOW HIRING)

SNAP Diagnostics

Customer Support Associate

Anderson, SC · On-site

$16 - $22/hr

... CustomerSupport Associate. We offer competitive wages and a comprehensive benefits package ... Respond accurately to consumer, service center & distributor calls regarding the company's policies ...

SNAP Diagnostics

Customer Support Associate

Anderson, SC · On-site

$16 - $22/hr

... CustomerSupport Associate. We offer competitive wages and a comprehensive benefits package ... Respond accurately to consumer, service center & distributor calls regarding the company's policies ...

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All JobsConsumer Service Associate JobsConsumer Service Associate Jobs in Piedmont, SC

Consumer Service Associate information

See Piedmont, SC salary details

$8

$17

$29

How much do consumer service associate jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for consumer service associate in Piedmont, SC is $17.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $18.46 per hour, depending on experience, location, and employer.

What is the difference between Consumer Service Associate vs Customer Support Specialist?

AspectConsumer Service AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may require customer service certificationsHigh school diploma; certifications like Customer Service Certification can be beneficial
Work EnvironmentCall centers, retail, banking, or service desksCall centers, technical support, online chat, or in-person support
Employer & Industry UsageRetail, banking, healthcare, and service industriesTechnology, telecom, e-commerce, and service sectors
Common Search & Comparison IntentYesYes

The Consumer Service Associate and Customer Support Specialist roles both focus on assisting customers, often in call centers or retail environments. While they share similar credentials and work settings, Customer Support Specialists may require more technical knowledge, especially in tech-related industries. Both roles aim to improve customer satisfaction and resolve issues efficiently.

What does a consumer service associate do?

A consumer service associate provides assistance to customers by answering questions, resolving issues, and processing transactions. They often use communication skills, customer service tools, and company policies to ensure customer satisfaction and maintain positive relationships.

What is the role of a consumer service associate?

A consumer service associate provides support to customers by addressing inquiries, resolving issues, and offering product or service information. They often communicate via phone, email, or chat, and require strong communication and problem-solving skills to ensure customer satisfaction.
Consumer Service Associate jobs near you

TTI Customer Service Job Fair - Thursday, August 27th

Anderson, SC • On-site

Techtronic Industries (TTI)

8.2

Company rating: 8.2 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

129th of 495 rated machine equipment manufacturers

People enjoy working here

Good employer

Paid breaks

Learn more about Techtronic Industries (TTI)external

$16/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

Job Description:
TTI Power Equipment will be hosting an Onsite Job Fair on Thursday, August 27th
We are currently hiring Customer Service Associates to work in our Customer Engagement Department.
Please submit your application prior to the career fair to speed up the process.
We will be doing interviews and extending offers while you are onsite at the event.
Location:
100 Innovation Way, Anderson, SC 29621
When:
Thursday, August 27th (10am - 2pm)
Please see the following job description for the positions we are hiring for.
TTI Power Equipment has openings in its Anderson, SC office for Customer Service Associate on 1st shiftWe offer competitive wages and a comprehensive benefits package -- tuition assistance, 401(k), medical/dental/vision coverage, vacation, and holidays.
Shift Hours:
1st Shift: Monday - Friday, 9:00 am - 6:00 pm
Pay:
Starting at $16.00/hr
REQUIREMENTS:
  • High School Education or equivalent.
  • Minimum one year, TTI customer service, call center, or closely related field with in-bound call experience.
  • Strong written and verbal skills.
  • Ability to communicate well with callers using a clear understanding voice.
  • Ability to professionally handle irate callers and high stress situations.
  • Excellent phone skills.
  • Ability to satisfy consumers and end users with minimal request for management intervention.
  • Proficient with Microsoft Word and Excel, Access would be a plus.
  • Weekend work required.

RESPONSIBILITIES:
  • Respond accurately to consumer, service center & distributor calls regarding the company's policies and procedures.
  • Verify and authorize warranty coverage for all callers.
  • Provide helpful direction to callers dealing with warranty & non-warranty service.
  • Resolve issues for ASC or consumers while maintaining a flexible approach to enforcing policy.
  • Provide callers with location to purchase parts & receive repair service.
  • Work with internal customers on warranty claims, stock issues, lost or damaged freight.
  • Enter orders, provide pricing and stock availability and status of order to all customers.
  • Other duties as assigned.

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