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How much do consumer protection jobs pay per year?

As of Aug 14, 2026, the average yearly pay for consumer protection in the United States is $46,539.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,000.00 and $60,500.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities of a consumer protection professional?

Consumer Protection professionals typically investigate consumer complaints, analyze potential violations of consumer laws, and communicate with businesses and the public to resolve disputes. Their day often includes reviewing documents, conducting interviews, preparing reports or recommendations, and sometimes providing educational outreach to prevent future issues. Collaboration with legal teams, government agencies, and sometimes advocacy groups is common to ensure thorough investigations and fair outcomes. This role is essential for safeguarding consumer interests and maintaining compliance with applicable regulations.

What are the key skills and qualifications needed to thrive in the consumer protection position, and why are they important?

To excel in Consumer Protection, a candidate should have strong analytical skills, knowledge of relevant consumer laws and regulations, and typically a degree in law, public policy, or a related field. Familiarity with case management systems, legal research databases, and reporting tools like Microsoft Office is often required. Excellent communication, negotiation, and problem-solving abilities help professionals advocate effectively for consumers and navigate complex scenarios. These skills are crucial for ensuring that consumer rights are upheld and violations are addressed efficiently within regulatory frameworks.

What is a consumer protection?

A Consumer Protection job involves enforcing laws and regulations to safeguard consumers from unfair, deceptive, or fraudulent business practices. Professionals in this field investigate complaints, educate consumers about their rights, and ensure businesses comply with consumer protection laws. They may work for government agencies, nonprofits, or private organizations. Their goal is to promote fair trade, transparency, and ethical business practices to protect consumers from harm.

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What states have the most Consumer Protection jobs?

States with the most job openings for Consumer Protection jobs include:

Infographic showing various Consumer Protection job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 12% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,539 per year, or $22.4 per hour.

Environmental Health Specialist IV - Consumer Protection Programs (Open & Promotional)

County of San Mateo

Redwood City, CA

Full-time

Re-posted 6 days ago


County Of San Mateo rating

8.4

Company rating: 8.4 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

247th of 846 rated public administrative organizations


Job description

Description NOTE: This recruitment was amended on November 10, 2025 to include the tobacco program under the Consumer Protection Programs. Please click here to view our online brochure. For a PDF version of the brochure, please click here.

San Mateo County Health is seeking a well-qualified individuals for the position of Environmental Health Specialist IV - Consumer Protection Programs. Environmental Health Specialist will receive general supervision and provide lead direction in performing various countywide environmental health inspection and enforcement activities in one of the several specialized technical areas such as food sanitation, recreational water, tobacco, and housing. There is currently one regular vacancy that will function as a Food/Pool/Tobacco Program lead within the Environmental Health Division Consumer Protection Program, located in San Mateo, but the position will include travel/driving throughout the county to perform duties of the job.

Environmental Health Services ensures a safe and healthy environment in the County's 20 cities and unincorporated areas through education, monitoring and enforcement of a variety of regulatory programs, as well as ongoing services to the community. Duties within the Consumer Protection Programs include: Lead specialized programs within the Consumer Protection Programs, such as Food and Pool Program, Tobacco, Cottage Food Operations, Microenterprise Home Kitchen Operations (MEHKO), Temporary Food Events, Mobile Food Facilities, and Certified Farmers Markets. Lead quality assurance, quality control and standardization functions.

Conduct compliance inspections of programs and projects within the Consumer Protection Programs as assigned. Lead or provide direction in the investigation of citizen complaints. Lead and implement special projects.

Set program standards, coordinate activities with various County and City Departments, collaborate with California Conference of Directors of Environmental Health ad hoc committees and stakeholders. Ideal candidates will possess: Forward thinking; use of innovation for program improvement goals and implementation. Exceptional organizational, leadership, communication and technical skills in all programs served.

Experience leading and motivating a team. Experience working with diverse members of the community and other government agencies. An understanding of retail food construction design, and facility requirements; inspections of retail food facilities, temporary event/certified farmer's market booths and pools/spas.

Working knowledge of FDA Standards; California Retail Food Code; California Department of Food Agriculture Guidelines; and Title 22 and 24 of the California Building Code. Experience related to performing inspections, investigations and research for an environmental health program or sanitation program in a regulatory agency. Ability to travel to different sites in San Mateo County to conduct inspections and investigations; this is critical to the position.

Excellent written and verbal communication skills. Candidates must be a California Department of Public Health, Registered Environmental Health Specialist (REHS) in good standing. A copy of a current California certificate as a Registered Environmental Health Specialist (REHS) is to be submitted with the application.

NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies. Examples Of Duties Duties may include, but are not limited to, the following: Provide lead direction, training and work review to assigned staff; organize and assign work, coordinate complex projects, and follow up to ensure completion of assigned work. Provide input into selection decisions, performance evaluations and disciplinary matters.

Serve as technical expert and staff consultant in area of specialization. Inspect establishments and properties in assigned area for compliance with environmental health laws and regulations. Conduct specialized studies, program audits, investigations and inspections and make recommendations; maintain a program of code compliance and implementation in the area of specialization.

Develop, standardize, and update staff inspection techniques. Investigate and resolve citizen complaints, acting as a liaison with community groups, government agencies and private business. Compile data, evaluate procedures and draft proposed legislation and guidelines; may review and make recommendations on environmental impact reports.

Plan and conduct in service and public education training programs. Interpret regulations and provide advice relating to area of specialization to city officials, citizen groups, business owners and others. Maintain records and prepare reports and correspondence.

May act as expert witness in court proceedings. Perform related duties as assigned. Qualifications Knowledge of: The area of specialty, including its scientific background, technology, principles, methods, investigative techniques and problems.

Laws, regulations and codes governing the assigned area of specialization. Sanitation provisions in the Health and Safety Code. Government agencies, community organizations and business establishments as they relate to environmental health.

Skill/Ability to: Plan, direct and coordinate a program of research, study, investigation and enforcement in the specialized area of responsibility. Interpret laws, regulations and data. Define difficult problem areas, analyze complex data and make valid recommendations.

Advise and instruct others on compliance requirements in specialized area. Enforce local ordinances and state law. Work independently.

Keep complex and accurate records. Speak effectively and make public presentations. Prepare clear, concise reports and correspondence.

Establish and maintain cooperative working relationships with others. Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is: Three years of journey level experience as a Registered Environmental Health Specialist, including one year of experience in a regulatory agency in the designated option: Option 1 - Water, Sewage, Land Use and Cross Connection Control Option 2 - Vector Control and Solid/Infectious Waste Option 3 - Housing and Institutions Option 4 - Food Sanitation and Consumer Protection Licensure/Certification: Possession of a California certificate as Registered Environmental Health Specialist.

Application/Examination Open & Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, extra-help/limited term positions prior to the final filing date will receive five points added to their final passing score.

This is a continuous recruitment which may close at any time. A copy of a current California certificate as a Registered Environmental Health Specialist (REHS) is to be submitted with the application. The examination process will consist of an application screening (weight: Pass/Fail) based on the candidates' application and responses to the supplemental questions.

Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination.

All examinations will be given in San Mateo County, California and applicants must participate at their own expense. IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button.

If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Responses to the Supplemental Questionnaire must be submitted in addition to the standard County employment application form. A resume will not be accepted as a substitute for the required application materials

Online applications must be received by the Human Resources Department before midnight on the final filing date. Apply immediately. This recruitment is open on a continuous basis and selections may be made at any time within the process.

About the County San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities. The County of San Mateo, as an employer, is committed to advancing equity to ensure that all employees are welcomed in a safe and inclusive environment.

The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.

The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity, and inclusion at all levels. . Talent Acquisition Contact: Ximena Burns (091824) (Environmental Health Specialist IV - J037).


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