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Jobot

Plaintiff Civil Litigation Attorney

Los Angeles, CA · Remote

$125K - $145K/yr

Fully remote consumer protection role with This Jobot Job is hosted by: Sherwin Souzankari Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $125 ...

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How much do remote consumer protection jobs pay per year?

As of Sep 4, 2026, the average yearly pay for remote consumer protection in the United States is $71,228.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $84,500.00 per year, depending on experience, location, and employer.

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Remote Consumer Protection jobs near you

Consumer Protection Agent II

Pennsylvania Office of Attorney General

Harrisburg, PA • On-site, Remote

$64K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Key responsibilities

  • Conduct investigations into consumer complaints, fraud, misrepresentation, and deceptive practices related to consumer goods, services, and trade practices.

  • Collect evidence by interviewing witnesses and complainants, and reviewing business records, correspondence, and other documents.

  • Prepare reports, subpoenas, and access letters, and assist with hearings and court testimonies related to consumer protection cases.

Job description

Salary: See Position Description
Location : 1251 Waterfront Place, Mezzanine, Pittsburgh, PA
Job Type: Full-time
Remote Employment: Flexible/Hybrid
Job Number: 50705128
Division: Public Protection Division
Section: Bureau of Consumer Protection Pittsburgh
Opening Date: 08/28/2026
Closing Date: 9/13/2026 11:59 PM Eastern
Position Information
Section: Bureau of Consumer Protection/Public Protection Division
Class: Consumer Protection Agent II
Location: Pittsburgh
Telework: This position will report to the headquartered location a minimum of 2 days per week. You may have the opportunity to telework the remainder of the week, if desired and based on business need.
Position Type: Full-time, Non-civil service, Union
Work Hours: 8:30 - 5:00
Salary Range: Starting salary of $64,574
Basic Function
An employee in this position is responsible for mediating consumer complaints, investigating violations of consumer laws, and educating the public on the function and jurisdiction of the Bureau of Consumer Protection. A Consumer Protection Agent II (CPA II) maybe required to provide on-the-job training to lower-level agents. Employees utilize a variety of investigative techniques including interviewing witnesses and complainants, and reviewing business records, correspondence, and other documents. An employee receives assignments from a supervisor or attorney. Work is evaluated by a supervisor to ensure the compliance with protocols and procedures as well as the utilization of appropriate investigative techniques when collecting and evaluating evidence and to ensure that employees reach sound conclusions in investigative and mediation work.
Examples Of Duties
  • Conducts, or assists with the conduct of, investigations into fraud, misrepresentation, and deception in the sale, servicing, and financing of consumer goods and products, and into commercial and trade practices in the distribution, financing, and furnishing of goods and services
  • Collects, or assists with the collection of, evidence by interviewing parties and witnesses to obtain testimonies, and examining business records, correspondence and other documents
  • Evaluates, or assists with the evaluation of, collected information by comparing various witness or party testimonies to one another and comparing collected written information to witness and party testimonies in order to verify facts
  • Prepares, or assists with the preparation of, subpoenas and access letters, and serves subpoenas
  • Prepares, or assists with the preparation of, written summary reports by writing an evaluation of the collected (evidence) information and recommending the course of action to be taken based on the evaluation
  • Conducts, or assists with the conduct of, hearings on consumer complaints
  • Testifies in court as a prosecution witness
  • Appears before public consumer groups in order to disseminate consumer related information
  • Recommends changes in business practices so that businesses may avoid violating of consumer laws
  • Performs, or assists with the performance of, undercover assignments by posing as a consumer
  • Performs related duties as required

Minimum Experience and Training
  • One year of experience as a Consumer Protection Agent I OR
  • A Bachelor's Degree and one year of investigative, paralegal, consumer relations, or other applicable areas of experience OR
  • Any equivalent combination of experience, training, and education

Preferred Knowledge, Skills, and Abilities
  • Knowledge of investigative principles and techniques
  • Ability to ascertain facts by interviewing parties and witnesses and examining business records, correspondence, accounting ledgers, and tax returns
  • Ability to establish and maintain effective rapport with parties and witnesses
  • Ability to evaluate and analyze significant and relevant facts, figures, reports, and other information and draw sound conclusions from the information
  • Ability to assemble, organize, interpret, and present information relevant to laws, rules, procedures, reports, and other sources both orally and in writing to persons with varying degrees of information and technical expertise
  • Ability to motivate, lead, and persuade persons with differing viewpoints, priorities, and objectives to resolve existing problems and differences
  • Ability to effectively communicate with the public and other governmental agencies

Health Benefits
This position qualifies you for the Commonwealth's benefits package which includes medical, prescription, dental, and vision coverage. Medical coverage is available on your first day of employment! Prescription is also available on your first day, for an additional cost for the first 90 days of employment. Dental and vision are available after 90 days of employment as well.
Flexible Spending Accounts (FSA) are available to all employees, regardless of enrollment in our benefits.
Paid Time Off
OAG employees receive 12 paid holidays each calendar year, along with earning paid vacation time and sick leave each pay period.
Retirement
For new employees, the State Employees' Retirement System offers various options for enrollment into our retirement plans. You will receive specific information on these options shortly after you begin employment.
To learn more about the benefits available to OAG employees, please review the
01
What is your highest level of education?
  • Some High School
  • High School or GED
  • Some College
  • Technical College
  • Associate's Degree
  • Bachelor's Degree
  • Master's Degree
  • Doctorate

02
How many years of investigative, paralegal, or consumer relations experience do you have?
  • None
  • Less than 1 year
  • 1-2 years
  • 2-3 years
  • 3-4 years
  • 4+ years

Required Question

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