Entry Level Consumer Protection Jobs (NOW HIRING)

ATTORNEY GENERAL (DEPT OF LAW)
CIVIL INVESTIGATOR
Job Location:
Address: Phoenix Office: 2005 N Central Avenue; Phoenix, AZ 85004
Tucson Office: 400 W Congress Street; Tucson, AZ 85701
Posting Details:
Salary: $43,981-$63,000 Grade: 21 Closing Date: Open Until Filled
Job Summary:
The Arizona Attorney General's Office Civil Litigation Division/Consumer Protection and Advocacy Section is seeking two (2) Civil Investigators, one in Phoenix and one in Tucson. This position will assist Assistant Attorneys General with conducting civil investigations relating to potential violations of the Arizona Consumer Fraud Act, financial exploitation of vulnerable adults, and environmental violations. The employee will perform tasks and investigations for the successful civil enforcement of Arizona laws through the production of investigative reports, evidence collection, suspect/witness interviews and court testimony.
This position may offer the ability to work remotely up to two days a week based upon the department's business needs and continual meeting of expected performance measures .
Job Duties:
• Obtain, secure, and analyze evidence from facilities and sites, witnesses, financial institutions, government agencies, website, and surveillance operations in preparation for administrative hearings and civil enforcement actions. Conduct interviews of witnesses and suspects in Arizona Consumer Fraud Act and environmental investigations. Prepare detailed reports of findings and evidence.
• Confer with supervisor, assistant attorneys general, and special agents to discuss findings and recommendations. Attend meetings with case attorneys to plan case strategy.
• Communicate directly with consumer complainants and the businesses that are the subjects of their complaints to assist in finding mutual resolution.
• Attend telephonic and virtual meetings of multistate investigation teams and working groups, and documenting those meetings.
• Assist in the development of court filings and related documents.
• Perform administrative tasks such as attend staff meetings; complete timecards and status reports; scan and copy documents; and assist with training.
• Testify in court, administrative hearings, and depositions.
Knowledge, Skills & Abilities (KSAs):
A general understanding of Arizona statutory authority; the Arizona criminal and civil system; rules of evidence; and strategies and techniques for conducting investigations.
Knowledge of Arizona Consumer Protection laws.
Knowledge of administrative, civil, and criminal litigation.
Knowledge of techniques for conducting interviews and preparing reports.
Knowledge of asset tracing techniques.
Knowledge of computer programs, terminology and programming related to consumer protection actions.
Knowledge of agency policies and procedures.
Skills in communicating effectively with people of various backgrounds. Interview skills. Skills working with other team members including special agents, attorneys, experts, and administrative staff.
Skills interpreting and applying complex state and federal laws; analyzing and accurately interpreting large amounts of information; using a computer and software to prepare reports and perform complex data analysis; and using investigative resources to discover information.
Skills in investigating, reading, understanding, and interpreting financial information and data.
Mediation skills or experience.
Computer skills using Excel, Word, PowerPoint, Snag-It and other software programs.
Ability to coordinate activities with a variety of law enforcement agencies and other government agencies. Ability to maintain confidential information.
Ability to examine, collect, preserve and evaluate evidence and data in the investigation of consumer protection violations. Ability to accurately assemble and organize documents for large complex cases. Ability to maintain chain-of-custody and evidence control procedures.
Ability to conduct interviews.
Ability to effectively communicate results of investigations both verbally and in writing.
Ability to effectively manage a challenging workload by applying sound organizational and time management principals.
Selective Preference(s):
Bilingual (Spanish)
Pre-Employment Requirements:
• Travel is required for this position. A valid Arizona Driver's License is required, along with consent to have your driving record run periodically.
• All applicants under serious consideration for hire with the Attorney General's Office are required to be fingerprinted by the Office and complete a criminal background check through State and Federal agencies. A job offer cannot be tendered until the candidate has successfully passed the initial background check. Your record does not automatically constitute a bar to employment. Factors such as, but not limited to, age at time of offense and age of offense, as well as the relationship between the offense and the job for which you apply will be taken into account.
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
The Attorney General's Office offers a comprehensive benefits package to include:
Student Loan Assistance
Sick leave
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program)
Vacation with 10 paid holidays per year
Health and dental insurance
Retirement plan
Life insurance and long-term disability insurance
Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
Learn more about the Paid Parental Leave pilot program here . For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:
• Positions in this classification participate in the Arizona State Retirement System (ASRS).
• Please note, enrollment eligibility will become effective after 27 weeks of employment.
Contact Us:
If you have any questions, please feel free to contact Human Resources at (602) 542-8056 or email us at humanresources@azag.gov.
During all phases of the selection process, people with a disability may request a reasonable accommodation by contacting the AG's Human Resources Office at (602) 542-8056 or via e-mail at HumanResources@azag.gov. The Arizona Office of the Attorney General does not discriminate on the basis of race, color, national origin, sex, disability, religion, sexual orientation or age in its programs, activities or in its hiring and employment practices. The following division has been designated to handle inquiries regarding the non-discrimination policies: Operations Division, 2005 N. Central Ave., Phoenix, AZ 85004, Phone: (602) 542-8056, Fax: (602) 542-8000.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.