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Consumer Insight Manager Jobs in Kansas (NOW HIRING)

TrueML

Customer Engagement Unit Manager

Lenexa, KS · On-site

$60K - $70K/yr

Protect both the business and the consumer by ensuring all team activity fully aligns with internal ... You know how to evaluate performance trends, identify operational gaps, and turn insights into ...

TrueML

Customer Engagement Unit Manager

Lenexa, KS · On-site

$60K - $70K/yr

Protect both the business and the consumer by ensuring all team activity fully aligns with internal ... You know how to evaluate performance trends, identify operational gaps, and turn insights into ...

Colgate-Palmolive Company

CRM Manager

Overland Park, KS · On-site

$96K - $137K/yr

Work with other media channels to develop an holistic consumer journey and engagement plan ... insights * Ensure CRM program adheres to data privacy laws, CAN-SPAM compliance, and database ...

McKesson

Engagement Strategist

Overland Park, KS · On-site +1

Byleveragingmember insights, engagement data, and journey analytics, the Engagement Strategist ... Design and manage end-to-end member engagement strategies across the healthcare journey, including ...

McKesson

Engagement Strategist

Overland Park, KS · On-site +1

Byleveragingmember insights, engagement data, and journey analytics, the Engagement Strategist ... Design and manage end-to-end member engagement strategies across the healthcare journey, including ...

Proctor & Gamble

Director of Marketing

Newton, KS · On-site

Manage P&L and build a well-thought-out budget. Adapt and optimize in support of profit targets. * Oversee the analysis of customer insights, consumer trends, market analysis, and marketing best ...

Firehouse Subs

General Manager

Overland Park, KS · On-site

$35K - $45K/yr

For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was ... management of this franchise restaurant. All inquiries about employment at this franchise ...

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All JobsConsumer Insight JobsConsumer Insight Manager JobsConsumer Insight Manager Jobs in Kansas

Consumer Insight Manager information

See Kansas salary details

$47.3K

$86.6K

$119.1K

How much do consumer insight manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for consumer insight manager in Kansas is $86,631.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,300.00 and $96,800.00 per year, depending on experience, location, and employer.

What is the difference between Consumer Insight Manager vs Market Research Analyst?

AspectConsumer Insight ManagerMarket Research Analyst
Required CredentialsBachelor's degree in marketing, psychology, or related field; often prefers experience in consumer behaviorBachelor's degree in marketing, statistics, or related field; often requires proficiency in data analysis
Work EnvironmentCorporate marketing teams, consumer goods companies, retailResearch firms, consulting agencies, corporate marketing departments
Employer & Industry UsageUsed in consumer-focused industries to guide marketing strategiesUsed across industries for data collection and market trend analysis

The Consumer Insight Manager focuses on understanding consumer behaviors to inform marketing strategies, often leading teams and developing insights. In contrast, the Market Research Analyst primarily collects and analyzes data to identify market trends. Both roles require analytical skills and industry knowledge but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a consumer insight manager, and why are they important?

To thrive as a Consumer Insight Manager, you need strong analytical abilities, market research expertise, and a background in business, marketing, or social sciences, often supported by a relevant degree. Proficiency with data analysis tools like SPSS, Tableau, or Qualtrics, and experience in quantitative and qualitative research methodologies are typically required. Exceptional communication, critical thinking, and stakeholder management skills help translate data into actionable business strategies. These skills are essential to accurately interpret consumer behavior, inform decision-making, and drive competitive advantage for organizations.

What does a consumer insight manager do?

A Consumer Insight Manager is responsible for gathering, analyzing, and interpreting data about consumer behaviors, preferences, and trends. They use this information to help companies understand their target audience and make informed decisions about marketing strategies, product development, and customer experiences. The role often involves conducting market research, analyzing survey results, and presenting actionable insights to stakeholders. By understanding consumers’ motivations and needs, they help businesses stay competitive and better meet customer expectations.

How does a consumer insight manager typically collaborate with marketing and product teams to drive business decisions?

A Consumer Insight Manager frequently works cross-functionally, partnering closely with marketing and product teams to translate research findings into actionable strategies. They present insights from qualitative and quantitative research, helping team members understand customer needs, preferences, and pain points. By participating in strategy meetings and brainstorming sessions, they ensure that consumer perspectives are embedded in campaign development, product design, and overall business planning. This collaborative approach not only enhances the relevance of marketing efforts and product offerings but also supports data-driven decision making throughout the organization.
What are popular job titles related to Consumer Insight Manager jobs in Kansas? For Consumer Insight Manager jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Consumer Insight Manager jobs in Kansas look for? The top searched job categories for Consumer Insight Manager jobs in Kansas are:
What are popular job titles related to Consumer Insight Manager jobs in KS? For Consumer Insight Manager jobs in KS, the most frequently searched job titles are:
Consumer Insight Manager jobs near you
Infographic showing various Consumer Insight Manager job openings in Kansas as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $86,631 per year, or $41.6 per hour.

Customer Engagement Unit Manager

TrueML

Lenexa, KS • On-site

$60K - $70K/yr

Full-time

Posted 15 days ago

Job description

Why Sentry Credit?

After 30 years in the debt resolutions space, Sentry Credit began our most exciting chapter yet by joining the TrueML family in 2025. Now, our story continues as we expand our team beyond Everett, WA and into Lenexa, KS; where we can partner more closely with TrueAccord as we revolutionize the debt resolution industry.


About This Role

We are looking for a strategic, results-driven Customer Engagement Unit Manager (Bilingual) to lead and inspire a high-performing team of ~15 Collections Specialists. In this role, you will drive operational excellence and maximize recoveries while keeping the customer experience best-in-class. You will own real-time team operations, mentor your specialists, and directly impact our overall liquidation strategies in a collaborative, compliance-focused environment.

What You'll Do:

  • Lead & Mentor: Own the growth and success of your team through weekly 1:1s, side-by-side call coaching, and targeted training that sharpens negotiation skills, call quality, and consumer engagement.

  • Drive Performance & Accountability: Guide your team to meet and exceed key outreach KPIs, recovery targets, and promise/activation rates while fostering a supportive environment.

  • Manage Daily Operations: Adjust real-time staffing, workflows, and schedules to maximize right-party contact opportunities and keep service levels high.

  • Handle Escalations: Step in with strong leadership presence and de-escalation techniques to handle complex customer calls and emails smoothly.

  • Ensure Compliance: Protect both the business and the consumer by ensuring all team activity fully aligns with internal policies, client requirements, FDCPA, Reg F, UDAAP, and state regulations.

  • Optimize & Innovate: Analyze portfolio trends to spot performance gaps, refine contact strategies/talk tracks, and support the rollout of new tools and workflows.

  • Build Culture: Design creative team-engagement activities to foster a collaborative, positive, and highly motivated team culture.

Who You Are:

  • An Experienced Collections Leader: You bring 4+ years of total collections experience, including 2+ years of leadership in a call center or collections environment.

  • A Skilled Coach & Communicator: You excel at developing talent, building trust, holding teams accountable, and guiding specialists toward consistent results.

  • A Compliance & Strategy Expert: You have deep knowledge of collections operations, consumer negotiation techniques, and regulatory standards (FDCPA, Reg F, UDAAP, state laws).

  • Data-Driven & Detail-Oriented: You know how to evaluate performance trends, identify operational gaps, and turn insights into actionable solutions.

  • Tech-Savvy: You are comfortable utilizing dialers, CRM platforms, reporting dashboards, and workflow management systems to drive efficiency.

  • Educated & Qualified: You hold a High School Diploma or equivalent (Bachelor's degree preferred) and are fluent in both English and a second language (Bilingual).

For U.S.-based hires, the overall base salary framework for this role currently spans $60,000 to $70,000. The applicable base salary range for any individual hire depends on the geographic labor market associated with the employee’s primary work location, along with other factors such as relevant skills, experience, and qualifications.
Geographic labor markets are divided into "tiers" based upon a number of factors, including cost of living. Below, you'll find a few example cities representative of each tier:

  • U.S. Geo Tier 3 (i.e. Kansas City, Jacksonville, Indianapolis) 

We encourage you to speak with your recruiter to learn more about our compensation philosophy and to discuss our benefits, total rewards, and opportunities for growth.

Perks & Benefits

  • Flexible vacation

  • Medical/dental/vision insurance

  • Traditional/Roth retirement savings options

  • Company-paid disability and life insurance

  • Flexible Spending Account & Limited FSA

  • Family-friendly parental leave, volunteer and voting time off

  • On-demand wellness platform access for you and 5 friends and family

  • PerkSpot discount program for 900+ merchants nationwide

Onsite Work & Physical Requirements

This is an onsite position based in our local office and regular,  in-person attendance is an essential function of the role. The position requires collaboration, participation in in-person meetings, access to office resources, and partnership with cross-functional teams.
This role is primarily performed in a professional office environment and involves computer-based work, including extended periods working at a computer, using standard office technology, and communicating through verbal, written, and digital channels. The role may require moving throughout the office and occasionally lifting or moving office materials up to <10 pounds. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the role.
Such roles may require occasional flexibility outside of standard business hours to support business needs, cross-time-zone collaboration, or key meetings. Occasional local and/or international travel may also be required.


Personally Identifying Information 

We collect personal information for employment purposes. We do not sell personal information. Most of the information we have is provided to us by you and/or collected as part of the employment process. For more details on how we use, share, and delete personal information see our Privacy Policy.


Dedication to Diversity & Inclusion 

We are  an equal opportunity employer. We promote, value, and thrive with a diverse and inclusive team. Different perspectives contribute to better solutions and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.