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Concierge Jobs in Rhode Island (NOW HIRING)

Relais & Châteaux

Concierge

Westerly, RI · On-site

$15.50 - $20.25/hr

Company Description Ocean House Management Concierge A Collection Unlike Any Other The Ocean House Collections includes 3 luxury properties. The Ocean House is a Forbes 5-Star property featuring 49 ...

Relais & Châteaux

Concierge

Westerly, RI · On-site

$15.50 - $20.25/hr

Ocean House Management Concierge A Collection Unlike Any Other The Ocean House Collections includes 3 luxury properties. The Ocean House is a Forbes 5-Star property featuring 49 luxury guest rooms ...

Marquis Health Services

Concierge

Westerly, RI · On-site

$17 - $20/hr

Responsibilities for Concierge: * Answer and transfer all incoming calls in a courteous, professional, and welcoming manner, ensuring clear and accurate communication. * Provide information ...

The Bridge at Cherry Hill

Concierge

Johnston, RI · On-site

$15.50 - $20/hr

Position Summary The Concierge provides customer service and reception to residents and families, primarily focused in front lobby area, in accordance with all laws, regulations and Century Park ...

The Bridge at Cherry Hill

Concierge

Johnston, RI

$15.50 - $20/hr

Position Summary The Concierge provides customer service and reception to residents and families, primarily focused in front lobby area, in accordance with all laws, regulations and Century Park ...

Tarian

Concierge

Providence, RI · On-site

$21.63/hr

Overview Every Tarian Teammate contributes significantly to our mission. Whether you are a frontline employee or work behind the scenes, you are the reason why Tarian is TRUSTED TO PROTECT. You are a ...

Tarian

Concierge

Providence, RI · On-site

$21.63/hr

Overview Every Tarian Teammate contributes significantly to our mission. Whether you are a frontline employee or work behind the scenes, you are the reason why Tarian is TRUSTED TO PROTECT. You are a ...

Tarian

Concierge

Providence, RI · On-site

$21.63/hr

Overview Every Tarian Teammate contributes significantly to our mission. Whether you are a frontline employee or work behind the scenes, you are the reason why Tarian is TRUSTED TO PROTECT. You are a ...

Tarian

Concierge

Providence, RI · On-site

$21.63/hr

Overview Every Tarian Teammate contributes significantly to our mission. Whether you are a frontline employee or work behind the scenes, you are the reason why Tarian is TRUSTED TO PROTECT. You are a ...

Lifespan

Care Navigator Concierge Medicine

Providence, RI · On-site

$20.96 - $34.61/hr

The Concierge Medicine Care Navigator (MA) serves as a central point of contact for patients in a high-touch care model. This role blends clinical support with elevated customer service while ...

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All JobsConcierge JobsConcierge Jobs in Rhode Island

Concierge information

See Rhode Island salary details

$10

$17

$24

How much do concierge jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for concierge in Rhode Island is $17.74, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a concierge, and why are they important?

To thrive as a Concierge, you need excellent customer service skills, strong local knowledge, and organizational abilities, often supported by a high school diploma or equivalent. Familiarity with property management systems, reservation software, and communication tools is commonly required. Outstanding interpersonal skills, problem-solving, and discretion help a concierge deliver memorable guest experiences. These abilities are crucial for anticipating guest needs, efficiently managing requests, and enhancing overall satisfaction.

How does a concierge typically collaborate with other hotel departments to enhance guest experiences?

A concierge works closely with various hotel departments such as housekeeping, front desk, and food and beverage to ensure guests' needs are met seamlessly. For instance, if a guest requests a special room setup or amenities, the concierge coordinates with housekeeping and maintenance. They also communicate with local vendors and in-house teams to arrange transportation, dining reservations, or event tickets, ensuring a smooth and memorable stay. This collaborative approach helps create a personalized guest experience and fosters strong relationships across the hotel team.

What is the difference between Concierge vs Front Desk Agent?

AspectConciergeFront Desk Agent
Required CredentialsHigh school diploma, customer service experience, sometimes certifications in hospitalityHigh school diploma, customer service skills, on-the-job training
Work EnvironmentLuxury hotels, resorts, private clubsHotels, motels, hospitality reception areas
Employer & Industry UsageHospitality industry, luxury service providersHospitality industry, general lodging establishments
Common Search & ComparisonConcierge vs Front Desk Agent

While both roles serve guests in hospitality settings, concierges focus on personalized services like reservations and local recommendations, requiring more specialized customer service skills. Front desk agents handle check-ins, check-outs, and general inquiries. The concierge role often involves higher interaction with guests seeking tailored experiences, whereas front desk agents manage administrative tasks. Understanding these differences helps in choosing the right career path or job search focus within the hospitality industry.

How do I get hired as a concierge?

To get hired as a concierge, candidates typically need excellent customer service skills, a professional appearance, and knowledge of the local area or services. Relevant experience in hospitality or customer service, along with strong communication and problem-solving abilities, can improve chances. Some positions may require a high school diploma or equivalent, and familiarity with reservation systems or language skills can be advantageous.

How much do you get paid as a concierge?

Concierge salaries typically range from $25,000 to $50,000 annually, depending on experience, location, and the employer. Many concierges earn additional tips, which can significantly increase total compensation, especially in luxury or hotel settings.

What is the job of a concierge?

A concierge is responsible for assisting guests or clients by providing information, making reservations, and arranging services such as transportation, dining, or entertainment. They often work in hotels, luxury residences, or corporate settings and need strong communication and customer service skills.
More about Concierge jobs

What are the most commonly searched types of Concierge jobs in Rhode Island?

The most popular types of Concierge jobs in Rhode Island are:

What are popular job titles related to Concierge jobs in Rhode Island?

For Concierge jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Concierge jobs in Rhode Island look for?

The top searched job categories for Concierge jobs in Rhode Island are:

What cities in Rhode Island are hiring for Concierge jobs?

Cities in Rhode Island with the most Concierge job openings:

What are popular job titles related to Concierge jobs in RI?

For Concierge jobs in RI, the most frequently searched job titles are:

Concierge jobs near you
Infographic showing various Concierge job openings in Rhode Island as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 72% Full Time, 17% Part Time, and 9% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,909 per year, or $17.7 per hour.

Concierge

Relais & Châteaux

Westerly, RI • On-site

$15.50 - $20.25/hr

Full-time

Posted 6 days ago

Job description

Company Description
Job Description
Ocean House Management
Concierge
A Collection Unlike Any Other
The Ocean House Collections includes 3 luxury properties.
The Ocean House is a Forbes 5-Star property featuring 49 luxury guest rooms, 20 signature suites. The Cottage Collection includes 10 privately owned vacation homes. The Ocean & Harvest Spa is a 12,000 square foot Forbes Travel Guide 5 Star rated full-service health wellness spa. Over 10,000 square feet of indoor and outdoor meeting space. Up to 8 unique dining options during summer season including Coast, a Forbes Travel Guide 5 Star rated fine dining experience.
The Weekapaug Inn offers quintessentially New England accommodations that effortlessly combine casual comfort and luxurious furnishings. The Inn features 31 unique guest rooms and 4 two-bedroom signature suites. Farm-to-table dining utilizes the finest and freshest locally sourced ingredients, and inspired amenities and resort activities are designed to create extraordinary guest experiences.
The Watch Hill Inn established in 1845, Watch Hill Inn carries with it a unique history marked by fame, natural disasters and, among all, resilience. Chic, minimalist decor intertwines with cutting edge technology like complimentary Apple TV, Netflix and an in-room iPad program that allows guests to order food and services to their door with the touch of a button. The Inn features 21 suite style accommodations with unrestricted access to dining, amenities, and resort activities at both Ocean House and Weekapaug Inn.
Scope of Position
The position of Concierge in the hotel is unique and challenging. While providing a service to guests, the Concierge also performs an important function for our fellow employees, Watch Hill, and the local area.
A concierge is responsible for creating a welcoming atmosphere around their desk. Their primary function is to communicate with guests both internally and externally. A concierge does not make assumptions or promises but is committed to giving their best and never saying "No." For every question posed, there is an answer to be found, and the concierge's job is to discover it in the most efficient and pleasant manner possible. Additionally, a concierge develops a true sense of community within the local area.
Hourly Staff Schedule Requirements
All employees are kindly asked to understand that the property operation is 24 hours a day 7 days a week, inclusive of all holidays. While the company will make every attempt to create a work and life balance, all hourly paid team members may be asked to work extended shifts and additional days based on business demands. The busiest of days during the season (Memorial Day through Columbus Day) are the weekend days from Friday through Sunday and on holiday weekends that are celebrated on Mondays, this can include Mondays. All seasonal staff must be aware and able to work all weekends; requesting time off for a holiday weekend may not and will likely not be granted. The more flexible you are the more you can learn, grow, earn.
Reporting Relationship
Internal: This position reports directly to the Director of Front Office
Key Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Communicate well in English.
  • Must apply patience, tact, understanding and resourcefulness in meeting the many and varied demands of our guests.
  • Must have a positive, lasting influence on the guests' impression of the resort and the local area.
  • Multi-task: telephones, computers and guests that are in front of you.
  • Quick thinking; give clear, concise directions (walking, driving and verbal),
  • Refer/recommend a wide variety of resort activities and services as well as information on the local Westerly area and all its many facets.
  • Well organized and able to prioritize in a busy environment.
  • Responsible for practicing, managing, and promoting the Company's Statement of Purpose, Service Excellence Pillars, and Declarations so that it becomes an intricate part of the everyday operation.
  • Represent the Company with a positive attitude and professional presentation.
  • Follow sustainability guidelines and practices related to the Company's sustainability programs.
  • Carry out any other duties which fall within the broad spirit, scope, and purpose of this job description and which are commensurate with the role.

Required Job Knowledge, Skills, Experience, Education, and Qualifications
  • Past hotel/resort experience preferred in a luxury setting.
  • Previous Concierge experience preferred.
  • Flexible to work various schedules; mornings, evenings, weekends, and holidays as it pertains to the needs of the guests of the Ocean House.
  • Fluency in English both verbally and in writing.
  • Exceptional ability to engage in friendly, polite conversation. Grammar, patience, and clarity are extremely important to appropriately set our guests' expectations.
  • Ability to perform job functions with attention to detail, speed and accuracy under pressure of tense/confrontational situations.
  • Physically able to be on your feet for 8 hours per day.
  • Uphold the Company standards, policies, and procedures.
  • Prioritize and organize tasks and work area.
  • Ability to remain calm and resolve problems using good judgement as interpreted by the management.
  • Follow directions.
  • Work cohesively with co-workers as part of a team
  • Maintain confidentiality of guest/employee information and pertinent company data

Physical Requirements:
See below Physical conditions description.
Qualifications
Additional Information
Please apply at oceanhouseri.com/careers
Not on Relais and Chateaux job site.
Thank you for your application.

Apply