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Concierge Manager Jobs in Rhode Island (NOW HIRING)

Marquis Health Services

Concierge

Westerly, RI · On-site

$17 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Manage both internal and external calls, accurately take messages, and ensure timely communication ... Qualifications for Concierge: * Current and active CNA license in the state strongly preferred.

The Bridge at Cherry Hill

Concierge

Johnston, RI

$15.50 - $20/hr

Position Summary The Concierge provides customer service and reception to residents and families ... Reports to the Business Office Manager. Qualifications * Must have high school diploma or ...

Lifespan

Care Navigator Concierge Medicine

Providence, RI · On-site

$20.96 - $34.61/hr

... Manage clinical supplies Scheduling & Care Coordination Manage appointment scheduling with urgency Coordinate same-day and extended visits Close care gaps (screenings, labs, vaccinations) Track ...

Marriott

Concierge Lounge Attendant

Newport, RI · On-site

$15.50 - $20/hr

Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and ...

New

The Chanler

Marketing Manager

Newport, RI · On-site

The Marketing Manager is responsible for protecting, elevating, and executing The Chanler's brand ... Maintain concierge materials, experience guides, amenity information, and guest communications.

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Concierge Manager information

See Rhode Island salary details

$14

$22

$36

How much do concierge manager jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for concierge manager in Rhode Island is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $23.99 per hour, depending on experience, location, and employer.

Is being a concierge manager a difficult job?

Concierge managers oversee guest services and coordinate requests in hospitality settings, requiring strong communication, problem-solving, and organizational skills. The job can be demanding due to high customer expectations, irregular hours, and the need to handle multiple tasks simultaneously.

What are the key skills and qualifications needed to thrive as a concierge manager?

To thrive as a Concierge Manager, you need a solid background in hospitality management, customer service, and problem-solving, often supported by a degree or relevant certifications in hospitality. Familiarity with property management systems, reservation software, and guest relationship management tools is essential. Exceptional interpersonal skills, attention to detail, and the ability to remain calm under pressure help you deliver memorable guest experiences and lead teams effectively. These skills and qualities are critical for ensuring guest satisfaction, efficient operations, and upholding the reputation of the establishment.

What is the difference between Concierge Manager vs Front Desk Supervisor?

Concierge ManagerFront Desk Supervisor
Oversees concierge services, manages guest requests, and coordinates with various departmentsSupervises front desk staff, handles check-ins/outs, and manages guest inquiries at the reception
Requires customer service skills, hospitality knowledge, and often experience in guest servicesRequires customer service skills, hospitality experience, and staff management abilities
Works primarily in hotels, resorts, or luxury establishmentsWorks mainly at hotel front desks, resorts, or hospitality venues

Both roles focus on guest service in hospitality settings, but the Concierge Manager emphasizes personalized guest experiences and service coordination, while the Front Desk Supervisor manages daily front desk operations and staff supervision.

What does a concierge manager do?

A Concierge Manager oversees the concierge team in hotels, luxury residences, or resorts, ensuring guests receive exceptional service. Their responsibilities include managing guest requests, coordinating reservations, recommending local attractions, and handling special arrangements. They also train staff, resolve guest issues, and maintain high standards of hospitality. Concierge Managers play a crucial role in enhancing guest experiences and ensuring satisfaction throughout their stay.

How much do concierge managers make?

Concierge managers typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and the size of the establishment. They often oversee staff, coordinate guest services, and require strong communication and organizational skills.

How does a concierge manager typically collaborate with other departments to enhance guest experiences?

As a Concierge Manager, you’ll frequently work closely with front desk staff, housekeeping, and guest services teams to ensure seamless guest experiences. Collaboration involves communicating guest preferences, arranging special requests, and coordinating with local vendors for reservations or activities. This role often requires proactive problem-solving and regular meetings with department heads to address guest feedback and improve service delivery. Building strong interdepartmental relationships is key to anticipating guest needs and delivering personalized service.

How do you become a concierge manager?

To become a concierge manager, candidates typically need several years of experience in hospitality or customer service roles, along with strong communication and organizational skills. A relevant high school diploma or higher education is often required, and some employers prefer candidates with certifications in hospitality management or related fields. Leadership abilities and familiarity with hotel or service industry software can also be beneficial.

What are the most commonly searched types of Concierge jobs in Rhode Island?

The most popular types of Concierge jobs in Rhode Island are:

What cities in Rhode Island are hiring for Concierge Manager jobs?

Cities in Rhode Island with the most Concierge Manager job openings:

Concierge Manager jobs near you
Infographic showing various Concierge Manager job openings in Rhode Island as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $47,750 per year, or $23 per hour.

Concierge

Marquis Health Services

Westerly, RI • On-site

$17 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 10 days ago

Job description

) Join our team at Westerly Rehabilitation and Healthcare Center as a Concierge.
Proudly supported by Marquis Health Consulting Services
Full-time opportunities available
Daily Pay!
$17-$20/hour
At Westerly Rehabilitation and Healthcare Center, we believe that every interaction creates an opportunity to provide comfort, connection, and a welcoming experience. Guided by our core values of Passion, Respect, and Excellence, the Concierge serves as the first point of contact for residents, families, visitors, and staff-ensuring every guest feels valued, supported, and cared for from the moment they arrive.
Responsibilities for Concierge:
  • Answer and transfer all incoming calls in a courteous, professional, and welcoming manner, ensuring clear and accurate communication.
  • Provide information, direction, and appropriate assistance to residents, staff, guests, and vendors with professionalism and warmth.
  • Perform a variety of clerical and administrative duties as assigned to support smooth facility operations.
  • Greet and assist potential residents, families, visitors, and vendors, creating a positive and welcoming first impression of the facility.
  • Manage both internal and external calls, accurately take messages, and ensure timely communication to appropriate individuals.
  • Serve as a central point of contact to coordinate information flow and support day-to-day front-desk operations.
  • Maintain a calm, professional presence while handling multiple priorities in a fast-paced environment.

Qualifications for Concierge:
  • Current and active CNA license in the state strongly preferred.
  • Previous experience in a customer service role required; experience in a healthcare setting strongly preferred.
  • Strong customer service orientation with a professional presence, positive attitude, and solution-focused mindset.
  • Excellent verbal and written communication skills, including professional phone etiquette.
  • Ability to communicate effectively with residents, visitors, staff, and individuals at all levels of the organization.
  • Experience managing multiple priorities and demands simultaneously in a fast-paced environment.
  • Ability to interact effectively with individuals of varying personalities and temperaments.
  • Strong initiative and problem-solving skills with the ability to address and resolve immediate concerns appropriately.

Our Core Values in Action
Passion - Creating a warm, welcoming experience for every resident and guest through genuine care and attentiveness.
Respect - Treating all individuals with dignity, courtesy, and professionalism in every interaction.
Excellence - Delivering exceptional front-line service that ensures smooth communication, positive impressions, and an outstanding overall experience.
Benefits for Concierge:
  • Tuition reimbursement
  • Employee referral bonus
  • Health, vision, and dental benefits
  • 401(k) with match
  • Employee engagement and culture committee
  • Company-sponsored life insurance
  • Employee assistance program (EAP) resources

Join our team at Westerly Rehabilitation and Healthcare Center, a 106-bed Sub-Acute, and Long-Term Care facility where compassion and quality care are at the heart of everything we do. Our facility is thoughtfully designed with beautiful common spaces, creating a welcoming, home-like environment not only for our residents but also for our staff. We believe in fostering a positive and supportive workplace where employees feel valued, respected, and empowered to make a difference.
Here, you'll be part of a collaborative and dedicated team that prioritizes professional growth, work-life balance, and a culture of appreciation. If you're passionate about providing exceptional care in a warm, inclusive setting, we would love for you to grow your career with us.
The facility provides equal employment opportunities to all applicants and employees and prohibits discrimination and harassment of any kind. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. All qualified applicants are encouraged to apply.

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