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Computer User Support Specialist Jobs in Indiana

CFS

IT Support Specialist

Markle, IN

$60K - $70K/yr

Title IT Support Specialist (Hardware & Software) Compensation $60,000 to $70,000 USD Benefits ... Support ERP (Visual Manufacturing/M4) user needs, upgrades, and training * Lead IT onboarding, user ...

New

CFS

IT Support Specialist

Bremen, IN

$65K - $75K/yr

IT Support Specialist Location: (Onsite) Bremen, IN Salary: $65,000 - $75,000 Job Summary: We are ... Support and maintain VOIP systems, including configuration, troubleshooting, and user training.

USIC

Systems Support Specialist I

Indianapolis, IN · Hybrid

$19/hr

Bachelor's degree in Information Technology, Computer Science, or another related field is ... Two years' experience in providing end-user support is preferred * Knowledge of and familiarity ...

USIC

Systems Support Specialist I

Indianapolis, IN · On-site

$19/hr

Bachelor's degree in Information Technology, Computer Science, or another related field is ... Two years' experience in providing end-user support is preferred * Knowledge of and familiarity ...

USIC

Systems Support Specialist I

Indianapolis, IN · On-site

$19/hr

Bachelor's degree in Information Technology, Computer Science, or another related field is ... Two years' experience in providing end-user support is preferred * Knowledge of and familiarity ...

Pacer Group

Desktop Support Specialist

Gary, IN · On-site

$25/hr

Active Directory (user accounts, password resets, access management) * Experience with software ... Strong customer service and end-user support skills * Ability to work in plant/factory environment

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All JobsComputer User Support Specialist JobsComputer User Support Specialist Jobs in Indiana

Computer User Support Specialist information

See Indiana salary details

$15

$25

$40

How much do computer user support specialist jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for computer user support specialist in Indiana is $25.35, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Computer User Support Specialist, and why are they important?

To thrive as a Computer User Support Specialist, you need a strong understanding of computer hardware, software troubleshooting, networking basics, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems (Windows, macOS, Linux) is essential. Excellent communication, patience, and problem-solving skills are crucial for effectively assisting users and managing stressful situations. These abilities ensure timely resolution of technical issues, high user satisfaction, and efficient IT support operations.

What are Computer User Support Specialists?

Computer User Support Specialists are IT professionals who assist individuals and organizations with computer hardware, software, and network issues. They provide technical support, troubleshoot problems, and guide users through solutions either in person, over the phone, or online. Their responsibilities often include installing and configuring computer systems, diagnosing technical issues, and maintaining system performance. These specialists play a crucial role in ensuring that technology runs smoothly for businesses and end users.

What skills do you need to be a computer support specialist?

A computer support specialist needs strong technical skills in hardware, software, and networking, along with problem-solving and communication abilities to assist users effectively. Knowledge of operating systems, troubleshooting tools, and customer service is essential, and certifications like CompTIA A+ can enhance job prospects.

What is the starting salary for a computer support specialist?

The starting salary for a computer user support specialist typically ranges from $35,000 to $50,000 annually, depending on location, experience, and certifications. Entry-level roles often require basic troubleshooting skills and familiarity with common operating systems and support tools.

What is the difference between Computer User Support Specialist vs Help Desk Technician?

AspectComputer User Support SpecialistHelp Desk Technician
CredentialsCompTIA A+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentCorporate, educational, healthcare settingsHelp desks, call centers, remote support
Employer & IndustryIT service providers, large organizationsIT support companies, internal IT teams
Search & Comparison IntentUnderstanding roles, career paths, certificationsJob requirements, responsibilities, skills

Both roles involve troubleshooting and supporting computer users, often requiring similar certifications and working in similar environments. The main difference is that Computer User Support Specialists typically provide more in-depth support within organizations, while Help Desk Technicians often handle initial user inquiries and remote troubleshooting. Both positions are essential in IT support and share overlapping skills and credentials.

What are some common challenges faced by Computer User Support Specialists in a fast-paced office environment?

Computer User Support Specialists often encounter challenges such as managing multiple support tickets simultaneously, prioritizing urgent requests, and communicating technical solutions to users with varying levels of computer literacy. In a fast-paced office, balancing quick response times with providing thorough troubleshooting can be demanding. Successfully navigating these challenges requires strong organizational skills, clear communication, and adaptability to rapidly changing technologies and user needs.

Is IT hard to become an IT specialist?

Becoming a Computer User Support Specialist typically requires a foundational knowledge of computer systems, troubleshooting skills, and often an associate degree or relevant certifications like CompTIA A+. While some roles may require advanced skills or certifications, entry-level positions are accessible with proper training and experience, making the path manageable for many individuals interested in IT support.

What does a computer user support specialist do?

A computer user support specialist provides technical assistance to users experiencing hardware or software issues. They troubleshoot problems, install and configure systems, and may use tools like remote support software to resolve issues efficiently. Strong communication skills and knowledge of operating systems and common applications are essential for this role.
What are popular job titles related to Computer User Support Specialist jobs in Indiana? For Computer User Support Specialist jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Computer User Support Specialist jobs in Indiana look for? The top searched job categories for Computer User Support Specialist jobs in Indiana are:
What cities in Indiana are hiring for Computer User Support Specialist jobs? Cities in Indiana with the most Computer User Support Specialist job openings:
Computer User Support Specialist jobs near you
Infographic showing various Computer User Support Specialist job openings in Indiana as of June 2026, with employment types broken down into 98% Full Time, 1% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $52,733 per year, or $25.4 per hour.
Platform Support Specialist, Full time

Platform Support Specialist, Full time

Wesleyan Church

Fishers, IN

Full-time

Posted 28 days ago

Job description

Position Summary

The Platform Support Specialist provides technical support, troubleshooting, and systems administration within The Wesleyan Church’s Microsoft ecosystem and key enterprise platforms, including SharePoint, Salesforce, NetSuite, and Stova/Meetingmax.

This role blends frontline IT support with advanced platform expertise to ensure reliable system performance, strong security practices, and an excellent user experience. The Specialist serves as a primary point of contact for end users, collaborates with internal subject matter experts and external vendors, and supports ongoing system improvements in alignment with TWC’s technology standards and mission.

Essential Responsibilities

  • Provide technical troubleshooting, root cause analysis, and issue resolution within the Microsoft ecosystem and designated software platforms.
  • Deliver Tier 1 support and escalate complex issues to Tier 2 and Tier 3 resources as appropriate, including internal experts, BDO Digital, and vendors.
  • Administer and support systems, applications, and related services.
  • Configure, secure, and maintain SharePoint and other TWC web assets in collaboration with the Applications Architect.
  • Support event management systems (Stova/Meetingmax) in coordination with subject matter experts and vendors.
  • Assist end users via phone, email, chat, and ticketing systems; provide onboarding, training, and demonstrations (e.g., lunch-and-learn sessions).
  • Coordinate with BDO Digital and other third-party providers for platform maintenance and technical changes.
  • Develop, update, and maintain IT and user-facing knowledge base documentation.
  • Provide input to subject matter experts on long-term solutions and technology strategies.
  • Ensure compliance with security, data protection, and organizational standards.
  • Perform other related duties as assigned.

Qualifications

Knowledge, Skills, and Abilities

  • Demonstrated expertise in Microsoft environments, including Entra, Azure, Exchange, SharePoint, Teams, and Power Platform.
  • Experience and/or certifications in Salesforce, NetSuite/Oracle, and Stova (or similar event management platforms).
  • Working knowledge of multiple operating systems (Windows, macOS, Linux/Unix variants).
  • Strong understanding of networking, identity and access management, endpoint security, and ticketing systems.
  • Proficiency with protocols and technologies such as TCP/IP, DNS, HTTP, SAML, OAuth, APIs, and ServiceNow.
  • Knowledge of at least one computer programming or scripting language.
  • Understanding of cloud security principles and best practices.
  • Excellent organizational, time management, communication, and problem-solving skills.
  • Strong attention to detail and commitment to service excellence.

Minimum Education and Experience

  • Associate’s degree, bachelor’s degree, or equivalent experience in computer science, information systems, or a related field.
  • Minimum of five (5) years of relevant IT support or systems administration experience.

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