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Computer User Support Specialist Jobs in Indiana

Leidos

Computer Support Specialist

Crane, IN · On-site

$52K - $94K/yr

Computer Support Specialist Location: Crane, Indiana Security Clearance: Active TS/SCI Required ... In this role, you will support end user hardware, asset and configuration management, and secure ...

Great Dane LLC

End User Support Technician I

IN · On-site

The End User Support Technician will be primarily responsible for installing, maintaining, and upgrading pc hardware and software as well upgrading and maintaining any supporting software. It also ...

Lippert

IT Support Specialist II

Mishawaka, IN · On-site

Primary responsibility is user support and customer service. Being present and available to clients ... Support for computer hardware and any authorized desktop software * Responsible for monitoring ...

Lippert

IT Support Specialist II

Mishawaka, IN

Primary responsibility is user support and customer service. Being present and available to clients ... Support for computer hardware and any authorized desktop software * Responsible for monitoring ...

Lippert

IT Support Specialist II

Mishawaka, IN

Primary responsibility is user support and customer service. Being present and available to clients ... Support for computer hardware and any authorized desktop software * Responsible for monitoring ...

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All JobsComputer User Support Specialist JobsComputer User Support Specialist Jobs in Indiana

Computer User Support Specialist information

See Indiana salary details

$15

$25

$40

How much do computer user support specialist jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for computer user support specialist in Indiana is $25.35, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $28.37 per hour, depending on experience, location, and employer.

What is a computer user support specialist?

Computer User Support Specialists are IT professionals who assist individuals and organizations with computer hardware, software, and network issues. They provide technical support, troubleshoot problems, and guide users through solutions either in person, over the phone, or online. Their responsibilities often include installing and configuring computer systems, diagnosing technical issues, and maintaining system performance. These specialists play a crucial role in ensuring that technology runs smoothly for businesses and end users.

What skills and qualifications are needed to be a computer user support specialist?

To thrive as a Computer User Support Specialist, you need a strong understanding of computer hardware, software troubleshooting, networking basics, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems (Windows, macOS, Linux) is essential. Excellent communication, patience, and problem-solving skills are crucial for effectively assisting users and managing stressful situations. These abilities ensure timely resolution of technical issues, high user satisfaction, and efficient IT support operations.

What challenges do computer user support specialists face in a fast-paced office environment?

Computer User Support Specialists often encounter challenges such as managing multiple support tickets simultaneously, prioritizing urgent requests, and communicating technical solutions to users with varying levels of computer literacy. In a fast-paced office, balancing quick response times with providing thorough troubleshooting can be demanding. Successfully navigating these challenges requires strong organizational skills, clear communication, and adaptability to rapidly changing technologies and user needs.

What is the difference between Computer User Support Specialist vs Help Desk Technician?

AspectComputer User Support SpecialistHelp Desk Technician
CredentialsCompTIA A+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentCorporate, educational, healthcare settingsHelp desks, call centers, remote support
Employer & IndustryIT service providers, large organizationsIT support companies, internal IT teams
Search & Comparison IntentUnderstanding roles, career paths, certificationsJob requirements, responsibilities, skills

Both roles involve troubleshooting and supporting computer users, often requiring similar certifications and working in similar environments. The main difference is that Computer User Support Specialists typically provide more in-depth support within organizations, while Help Desk Technicians often handle initial user inquiries and remote troubleshooting. Both positions are essential in IT support and share overlapping skills and credentials.

How do I become a computer user support specialist?

To become a computer user support specialist, individuals typically need a high school diploma or equivalent, along with technical knowledge of computer hardware and software. Many employers prefer candidates with postsecondary education or certifications such as CompTIA A+ and strong problem-solving skills. Gaining experience through internships or entry-level IT roles can also improve job prospects.

How much does a computer user support specialist make per hour?

A computer user support specialist typically earns between $15 and $25 per hour, depending on experience, location, and certifications. Entry-level positions may pay closer to the lower end, while experienced specialists with certifications like CompTIA A+ can earn higher wages. The role often involves troubleshooting hardware and software issues in office or technical environments.

What are popular job titles related to Computer User Support Specialist jobs in Indiana?

For Computer User Support Specialist jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Computer User Support Specialist jobs in Indiana look for?

The top searched job categories for Computer User Support Specialist jobs in Indiana are:

What cities in Indiana are hiring for Computer User Support Specialist jobs?

Cities in Indiana with the most Computer User Support Specialist job openings:

Computer User Support Specialist jobs near you
Infographic showing various Computer User Support Specialist job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,733 per year, or $25.4 per hour.

Computer Support Specialist

Leidos

Crane, IN • On-site

$52K - $94K/yr

Full-time

Posted 26 days ago

Leidos rating

8.3

Company rating: 8.3 out of 10

Based on 152 frontline employees who took The Breakroom Quiz

80th of 499 rated business services

Job description

Computer Support Specialist

Location: Crane, Indiana
Security Clearance: Active TS/SCI Required

Leidos is seeking a Computer Support Specialist to join our team in Crane, Indiana. In this role, you will support end user hardware, asset and configuration management, and secure communications systems at Naval Support Activity (NSA) Crane. You'll play an important role in maintaining reliable IT infrastructure while providing technical support to mission critical operations.

Primary Responsibilities

  • Install, configure, and maintain hardware and software within desktop computing environments, including thick client workstations, thin clients, VoIP phones, and video teleconferencing systems.
  • Perform network switch patching and configuration.
  • Ensure security patches are current and successfully applied.
  • Develop test specifications and procedures.
  • Assist with the design, engineering, installation, configuration, accreditation, and scheduling of voice and video communication systems.
  • Support asset management activities, including inventory, relocation, repair, removal, and destruction of equipment.
  • Troubleshoot and resolve technical issues while responding to emergent support requirements in an effective and timely manner.
  • Deliver training to rotating military personnel on system configuration, hardware repair, and secure audio and video communications to enhance technical proficiency.

Required Qualifications

  • High school diploma or GED. An associate degree (or higher) is preferred.
  • Active TS/SCI security clearance.
  • One of the following certifications:
    • CompTIA A+
    • CompTIA Network+
    • CompTIA Security+
    • BICSI ITS Installer 2 (Fiber Optic) certification within six months of hire
    • CISSP
    • CASP
  • 5+ years of experience supporting Windows, Linux, and Unix based infrastructure.
  • 3+ years of experience using ServiceNow Action Request System or an equivalent ticketing system.
  • Proficiency with Microsoft business tools.
  • Familiarity with Microsoft System Center Configuration Manager (SCCM).
  • Excellent oral and written communication skills.

NITESONI

DABAOPP1

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

Original Posting:August 4, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:Pay Range $52,000.00 - $94,000.00

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

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About Leidos

Sourced by ZipRecruiter

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainable practices. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Reston, VA, US

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