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Computer Support Specialist Jobs in Washington (NOW HIRING)

Turn2Partners

Desktop Support Specialist

Arlington, VA · On-site

$80K/yr

Desktop Support Specialist Location: Arlington, VA (Hybrid) Clearance Requirement: U.S. Citizenship required; ability to obtain security clearance A fast-growing technology company supporting ...

EDJ Associates,

Program Support Specialist

Washington, DC · On-site

$48K - $55K/yr

Program Support Specialist Department: Administration Employment Type: Contract / Temp Location ... Bachelor's degree in engineering, Physical Sciences, Information Technology, Computer Science, or ...

Spectra Credit Union

IT Support Specialist

Alexandria, VA · On-site

$46K - $55K/yr

Job Title-IT Support Specialist Company- Spectra Credit Union Location-Alexandria VA Are you ready ... Provide fast and useful technical assistance on computer systems. * Perform system installs ...

FEFA

Administrative Support Specialist III

Bethesda, MD · On-site

$30 - $31.50/hr

The Administrative Support Specialist III will assist in the efficient allocation of contract ... Utilize and be proficient with computer systems such as Outlook, Excel, and Word. * Maintain fax ...

Cymertek

IT Support Specialist

Annapolis Junction, MD · On-site

IT Support Specialist LOCATION Annapolis Junction, MD 20701 CLEARANCE TS/SCI Full Poly (Please note ... DEGREE (Level Desired) Bachelor's Degree DEGREE (Focus) Information Technology, Computer Science ...

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Computer Support Specialist information

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How much do computer support specialist jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for computer support specialist in Washington is $30.18, according to ZipRecruiter salary data. Most workers in this role earn between $24.23 and $33.75 per hour, depending on experience, location, and employer.

What is a computer support specialist?

Computer support specialists, also called help desk technicians, assist and solve software and network challenges of organizations and direct users. As a computer support specialist, employees of your company or direct users of your system's services may seek advice and troubleshooting help from you to resolve their technical issues. You may provide assistance over the phone or internet, or if the network users are local, you may offer hands-on support in person to solve IT problems. Duties may include removing computer viruses, setting up new accounts, uploading software, or removing old programs.

What are the key skills and qualifications needed to thrive as a computer support specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically an associate degree or relevant certifications such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and operating systems like Windows and macOS is commonly required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges. These skills ensure efficient resolution of IT issues, high user satisfaction, and smooth organizational operations.

What are some common challenges computer support specialists face when troubleshooting remote user issues?

Computer Support Specialists often encounter difficulties when assisting remote users, such as limited visibility into the user's environment, varying levels of user technical proficiency, and potential communication barriers. Troubleshooting remotely may require guiding users through complex steps verbally or using remote access tools, which can be time-consuming and sometimes frustrating. To succeed, specialists must be patient, resourceful, and skilled at explaining technical concepts clearly, ensuring users feel supported and issues are resolved efficiently.

What is the difference between Computer Support Specialist vs Network Technician?

AspectComputer Support SpecialistNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshootingNetwork infrastructure, server rooms, cabling
Job FocusHardware/software support, user assistanceNetwork setup, maintenance, troubleshooting
Industry UsageIT support, customer service rolesNetworking companies, ISPs, large organizations

While both roles involve technical skills, Computer Support Specialists primarily assist end-users with hardware and software issues, whereas Network Technicians focus on maintaining and troubleshooting network infrastructure. The certifications and work environments overlap but differ in technical focus and daily tasks.

How much does a computer support specialist make per hour?

A computer support specialist typically earns between $15 and $30 per hour, depending on experience, certifications, and location. Entry-level positions may pay closer to the lower end, while experienced technicians with certifications like CompTIA A+ can earn higher wages. The role often involves troubleshooting hardware and software issues in various environments.
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Computer Support Specialist jobs near you
Infographic showing various Computer Support Specialist job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 18% Part Time, 2% Temporary, and 8% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $62,765 per year, or $30.2 per hour.

Desktop Support Specialist

Turn2Partners

Arlington, VA • On-site

$80K/yr

Full-time

Re-posted 24 days ago

Job description

Desktop Support Specialist
Location: Arlington, VA (Hybrid)
Clearance Requirement: U.S. Citizenship required; ability to obtain security clearance
A fast-growing technology company supporting national security initiatives is seeking a Desktop Support Specialist to join its IT team. This role will provide hands-on support for internal users, ensuring systems run smoothly and securely in a high-performance environment.
Responsibilities:
  • Troubleshoot hardware, software, and network issues
  • Set up and configure workstations and user accounts
  • Support collaboration tools, printers, and AV systems
  • Maintain IT asset inventory and documentation
  • Assist with onboarding/offboarding from an IT perspective
  • Ensure adherence to IT security protocols

Qualifications:
  • 2+ years in IT or desktop support roles
  • Proficiency with Windows, macOS, and Office 365
  • Familiarity with basic networking and endpoint security
  • Strong communication and problem-solving skills
  • Experience in a fast-paced or mission-driven environment preferred

Apply