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Computer Lab Help Desk Jobs (NOW HIRING)

Union County College

Help Desk Specialist

Cranford, NJ · On-site

$51K - $56K/yr

Job Announcement Position Information Position Title Help Desk Specialist Campus All Department ... computer lab facilities. • Performs shift coverage to facilitate helpdesk operations, such as ...

Waxahachie ISD

Aide - Computer

Waxahachie, TX

Maintain computer lab in a neat and orderly manner including bulletin boards and displays * Help with inventory, care, and maintenance of equipment * Help teacher keep administrative records and ...

Key Technical Resources Inc

Help Desk

Alpharetta, GA · On-site

$19.50 - $26.25/hr

The Help Desk Technician will be an IT professional who provides technical assistance on computer systems and serves as the first contact for customers who need technical assistance over the phone or ...

Centex Technologies

Computer Help Desk II

Killeen, TX

$18 - $24.25/hr

Description Centex Technologies seeks a Computer Help Desk II to provide second-level end-user support for office-based operations in Killeen, Texas. This full-time, on-site position is responsible ...

Centex Technologies

Computer Help Desk II

Killeen, TX · On-site

$18 - $24.25/hr

Centex Technologies seeks a Computer Help Desk II to provide second-level end-user support for office-based operations in Killeen, Texas. This full-time, on-site position is responsible for ...

Avani Technology Solutions, Inc.

Help Desk

Austin, TX · On-site

$19.75 - $26.75/hr

The contractor will be work in the Agency's Help Desk and receive calls for assistance relating to the utilization of computer equipment and software. * The contractor's responsibilities will be to ...

INTRATEK COMPUTER INC

Help Desk Agent I

Saint Louis, MO

$15.75 - $20/hr

Intratek Computer, Inc., a California based company, was founded and incorporated in 1989 as a ... If you are looking for a Help Desk Support Specialist position and if you want to work with truly ...

INTRATEK COMPUTER INC

Help Desk Agent I

Saint Louis, MO · On-site

$15.75 - $20/hr

Intratek Computer, Inc., a California based company, was founded and incorporated in 1989 as a ... If you are looking for a Help Desk Support Specialist position and if you want to work with truly ...

STI

Help Desk Technician

Golden, CO · On-site

$20.75 - $28/hr

Help Desk Technician Golden, CO 12+ Months NOTE: This is 100% on site, with 5-8hr days to start ... The NOC Technician will be an IT professional who provides technical assistance on computer systems ...

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Computer Lab Help Desk information

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How much do computer lab help desk jobs pay per hour?

As of May 31, 2026, the average hourly pay for computer lab help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Computer Lab Help Desk, and why are they important?

To excel as a Computer Lab Help Desk professional, you need a strong understanding of computer hardware, operating systems, and troubleshooting techniques, often supported by an associate degree or relevant IT coursework. Familiarity with ticketing systems, remote desktop tools, and basic networking concepts is commonly required. Exceptional customer service, clear communication, and patience are essential soft skills for assisting users with varying technical backgrounds. These skills ensure timely resolution of technical issues, minimize downtime, and create a supportive environment for lab users.

What are some common challenges faced by Computer Lab Help Desk staff, and how can they be addressed?

Computer Lab Help Desk staff frequently encounter challenges such as managing high volumes of support requests during peak times, troubleshooting a wide range of hardware and software issues, and assisting users with varying levels of technical ability. These challenges can be effectively addressed by developing strong problem-solving and communication skills, prioritizing tasks based on urgency, and maintaining up-to-date knowledge of lab systems and software. Collaboration with IT teams and ongoing training can also help ensure efficient support and a positive experience for lab users.

What does a Computer Lab Help Desk do?

A Computer Lab Help Desk provides support and assistance to students, staff, or users in a computer lab environment. Their primary responsibilities include troubleshooting hardware and software issues, helping users with login problems, installing or updating software, and ensuring that all equipment is functioning properly. They may also enforce lab policies and help maintain a safe and productive workspace. Computer Lab Help Desk staff often serve as the first point of contact for technical issues in the lab.

What is the difference between Computer Lab Help Desk vs Computer Support Specialist?

AspectComputer Lab Help DeskComputer Support Specialist
CredentialsBasic certifications (e.g., CompTIA A+), relevant trainingAdvanced certifications often preferred (e.g., Network+, Security+)
Work EnvironmentEducational institutions, libraries, computer labsCorporate offices, data centers, technical support centers
Employer & IndustrySchools, universities, public institutionsIT companies, corporate sectors, government agencies
Job FocusAssisting users with hardware/software issues in labsDiagnosing and resolving broader technical problems across systems

The Computer Lab Help Desk primarily supports users within educational or public lab environments, focusing on hardware and basic software issues. In contrast, the Computer Support Specialist handles a wider range of technical problems across various industries, often requiring more advanced certifications and technical expertise.

More about Computer Lab Help Desk jobs
What job categories do people searching Computer Lab Help Desk jobs look for? The top searched job categories for Computer Lab Help Desk jobs are:
Computer Lab Help Desk jobs near you
Infographic showing various Computer Lab Help Desk job openings in the United States as of May 2026, with employment types broken down into 69% Full Time, 30% Part Time, and 1% Contract. Highlights an 90% Physical, and 10% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.
Temporary - Computer Lab/Help Desk Technician (Pool)

Temporary - Computer Lab/Help Desk Technician (Pool)

Tennessee Board of Regents

Nashville, TN

$20/hr

Other

Posted 16 days ago

Job description

Temporary - Computer Lab/Help Desk Technician (Pool)

Apply now Job no: 501909
Work type: Temporary
Location: Nashville
Categories: Student or Temporary Jobs

Title: Temporary - Computer Lab/Help Desk Technician (Pool)

POSITION SUMMARY
Assist with daily operations of the User Support Services Assist by helping students, faculty, and staff with technology-related issues and questions and by helping computer lab technicians and media services with technology setups.

ESSENTIAL JOB FUNCTIONS/TYPICAL JOB DUTIES AND RESPONSIBILITIES
Provides Help Desk phone support to the Nashville State community. Answers questions about hardware/software configurations. Performs password resets. Records work in the Help Desk ticketing system. Assists computer lab technician and media services with set up and delivery of technology equipment and services for classrooms, offices, and campus events.

REQUIRED QUALIFICATIONS
High school diploma or equivalent.

Demonstrated experience with maintaining and answering questions about technology equipment.

PREFERRED QUALIFICATIONS
Associate's Degree in technology or related field.

KNOWLEDGE, SKILLS, AND ABILITIES
Proficiency in a variety of computer applications. Excellent customer service skills.

Rate of Pay: $20.00 per hour

Work Hours: Up to 28 hours per week. Hours and shifts may vary.

Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.

AVAILABILITY/CLOSING DATE
This posting is not a guarantee of an open position. Applications for temporary pool positions are accepted on a continuous basis and reviewed by the department when openings become available. Postings close annually on October 31st. Interested applicants who wish to maintain an active application within the system must re-apply each year.

Advertised: 01 Nov 2025 Central Daylight Time
Applications close: 31 Oct 2026 Central Daylight Time

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