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Computer Lab Help Desk Jobs (NOW HIRING)

LOGAN UNIVERSITY

Help Desk Technician

Chesterfield, MO · On-site

$19.75 - $26.75/hr

Maintain and manage computers in the Student Computer Lab, including keeping systems up to date ... The Help Desk Technician must be available for emergencies and occasional evening and weekend work.

LOGAN UNIVERSITY

Help Desk Technician

Chesterfield, MO · On-site

$19.75 - $26.75/hr

Maintain and manage computers in the Student Computer Lab, including keeping systems up to date ... The Help Desk Technician must be available for emergencies and occasional evening and weekend work.

Key Technical Resources Inc

Help Desk

Alpharetta, GA · On-site

$19.50 - $26.25/hr

The Help Desk Technician will be an IT professional who provides technical assistance on computer systems and serves as the first contact for customers who need technical assistance over the phone or ...

Centex Technologies

Computer Help Desk II

Killeen, TX · On-site

$18 - $24.25/hr

Centex Technologies seeks a Computer Help Desk II to provide second-level end-user support for office-based operations in Killeen, Texas. This full-time, on-site position is responsible for ...

Centex Technologies

Computer Help Desk II

Killeen, TX

$18 - $24.25/hr

Description Centex Technologies seeks a Computer Help Desk II to provide second-level end-user support for office-based operations in Killeen, Texas. This full-time, on-site position is responsible ...

Avani Technology Solutions, Inc.

Help Desk

Austin, TX · On-site

$19.75 - $26.75/hr

The contractor will be work in the Agency's Help Desk and receive calls for assistance relating to the utilization of computer equipment and software. * The contractor's responsibilities will be to ...

Harris Computer

IT Help Desk Manager

Mobile, AL · On-site

Harris Computer is seeking an IT Help Desk Manager to oversee the help desk team and ensure the ... Epic, Cerner), PACS, lab systems, and medication administration tools. • Ensure minimal ...

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Computer Lab Help Desk information

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How much do computer lab help desk jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for computer lab help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What does a Computer Lab Help Desk do?

A Computer Lab Help Desk provides support and assistance to students, staff, or users in a computer lab environment. Their primary responsibilities include troubleshooting hardware and software issues, helping users with login problems, installing or updating software, and ensuring that all equipment is functioning properly. They may also enforce lab policies and help maintain a safe and productive workspace. Computer Lab Help Desk staff often serve as the first point of contact for technical issues in the lab.

Can I get a help desk job with a computer science degree?

A computer lab help desk position often requires technical knowledge of hardware, software, and troubleshooting skills, which a computer science degree can provide. While a degree can be advantageous, employers may also consider relevant certifications, customer service skills, and experience with operating systems or networking. Having familiarity with ticketing systems and communication skills can improve job prospects in help desk roles.

What are the key skills and qualifications needed to thrive as a Computer Lab Help Desk, and why are they important?

To excel as a Computer Lab Help Desk professional, you need a strong understanding of computer hardware, operating systems, and troubleshooting techniques, often supported by an associate degree or relevant IT coursework. Familiarity with ticketing systems, remote desktop tools, and basic networking concepts is commonly required. Exceptional customer service, clear communication, and patience are essential soft skills for assisting users with varying technical backgrounds. These skills ensure timely resolution of technical issues, minimize downtime, and create a supportive environment for lab users.

What are some common challenges faced by Computer Lab Help Desk staff, and how can they be addressed?

Computer Lab Help Desk staff frequently encounter challenges such as managing high volumes of support requests during peak times, troubleshooting a wide range of hardware and software issues, and assisting users with varying levels of technical ability. These challenges can be effectively addressed by developing strong problem-solving and communication skills, prioritizing tasks based on urgency, and maintaining up-to-date knowledge of lab systems and software. Collaboration with IT teams and ongoing training can also help ensure efficient support and a positive experience for lab users.

What is the work of a computer lab assistant?

A computer lab assistant is responsible for maintaining and troubleshooting computer equipment, assisting users with technical issues, and ensuring the lab's systems run smoothly. They may also help with software installations, monitor lab usage, and enforce safety and usage policies.

What jobs pay $2000 a day?

Jobs that can pay $2000 a day typically include high-level consulting, specialized medical or legal professionals, senior executive roles, or highly skilled freelance work such as software development or project management. These positions often require extensive experience, advanced certifications, or a strong reputation in the industry.

What is the easiest WFH job to get hired at?

A computer lab help desk position can be a relatively accessible work-from-home job, especially for those with basic technical skills and customer service experience. It often requires familiarity with troubleshooting hardware and software, and some roles may accept candidates with minimal certifications or training. These jobs typically offer flexible schedules and can be entry-level for those interested in IT support.

What is the difference between Computer Lab Help Desk vs Computer Support Specialist?

AspectComputer Lab Help DeskComputer Support Specialist
CredentialsBasic certifications (e.g., CompTIA A+), relevant trainingAdvanced certifications often preferred (e.g., Network+, Security+)
Work EnvironmentEducational institutions, libraries, computer labsCorporate offices, data centers, technical support centers
Employer & IndustrySchools, universities, public institutionsIT companies, corporate sectors, government agencies
Job FocusAssisting users with hardware/software issues in labsDiagnosing and resolving broader technical problems across systems

The Computer Lab Help Desk primarily supports users within educational or public lab environments, focusing on hardware and basic software issues. In contrast, the Computer Support Specialist handles a wider range of technical problems across various industries, often requiring more advanced certifications and technical expertise.

More about Computer Lab Help Desk jobs
What job categories do people searching Computer Lab Help Desk jobs look for? The top searched job categories for Computer Lab Help Desk jobs are:
Computer Lab Help Desk jobs near you
Infographic showing various Computer Lab Help Desk job openings in the United States as of June 2026, with employment types broken down into 72% Full Time, 27% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.
Temporary - Computer Lab/Help Desk Technician (Pool)

Temporary - Computer Lab/Help Desk Technician (Pool)

Tennessee Board of Regents

Nashville, TN

$20/hr

Other

Posted 6 days ago

Job description

Temporary - Computer Lab/Help Desk Technician (Pool)

Apply now Job no: 501909
Work type: Temporary
Location: Nashville
Categories: Student or Temporary Jobs

Title: Temporary - Computer Lab/Help Desk Technician (Pool)

POSITION SUMMARY
Assist with daily operations of the User Support Services Assist by helping students, faculty, and staff with technology-related issues and questions and by helping computer lab technicians and media services with technology setups.

ESSENTIAL JOB FUNCTIONS/TYPICAL JOB DUTIES AND RESPONSIBILITIES
Provides Help Desk phone support to the Nashville State community. Answers questions about hardware/software configurations. Performs password resets. Records work in the Help Desk ticketing system. Assists computer lab technician and media services with set up and delivery of technology equipment and services for classrooms, offices, and campus events.

REQUIRED QUALIFICATIONS
High school diploma or equivalent.

Demonstrated experience with maintaining and answering questions about technology equipment.

PREFERRED QUALIFICATIONS
Associate's Degree in technology or related field.

KNOWLEDGE, SKILLS, AND ABILITIES
Proficiency in a variety of computer applications. Excellent customer service skills.

Rate of Pay: $20.00 per hour

Work Hours: Up to 28 hours per week. Hours and shifts may vary.

Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.

AVAILABILITY/CLOSING DATE
This posting is not a guarantee of an open position. Applications for temporary pool positions are accepted on a continuous basis and reviewed by the department when openings become available. Postings close annually on October 31st. Interested applicants who wish to maintain an active application within the system must re-apply each year.

Advertised: 01 Nov 2025 Central Daylight Time
Applications close: 31 Oct 2026 Central Daylight Time

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