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WCCHC Willow Creek Community Health CenterThe Lab Assistant III at Open Door Community Health Centers (ODCHC) is responsible and accountable for the overall daily coordination of the lab under the direct supervision of the Lab Manager and the Administrative Site Director. The Lab Assistant III is responsible for compliance with the quality control and proficiency testing regulation. The Lab Assistant III performs routine laboratory tasks related to processing whole blood and blood components, capillary blood collection, back office testing, microscopy, results entry, and other related tasks as assigned. This position requires a certified phlebotomy technician (CPT I or CPT II), LVN, or a Certified Medical Assistant.

Our lab assistant hourly wage ranges are listed below. All new hires will start at the base wage for the position. Certification and other requirements may be required to be hired at a higher step on our Lab Assistant ladder.

Lab Assistant II - $27.00 to $31.19

Lab Assistant III - $29.00 to $33.52

Hmong and Spanish speakers who successfully pass a language exam will receive a minimum of .75 cents added to their wage.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Coordinates the daily lab activities.
• Notifies supervisor if the testing environment is inappropriate for testing performed in the lab.
• Notifies laboratory supervisor of any variations from standard procedures.
• Assures the quality control policies and procedures are followed.
• When necessary, takes and documents necessary remedial action as first responder to problem reports.
• Venipuncture.
• Completes necessary referral forms and processes specimens collected in the clinic for submission to reference lab for testing, including appropriate storage of the specimens until pick-up.
• Processes and examines microscopic urinalyses, wet-mount slide preparations and stains.
• Keeps accurate, complete, and appropriate records of all specimens handled in the lab.
• Logs and distributes incoming reports.
• Performs quality control testing at specified intervals.
• Performs general housekeeping in lab.
• Attends lab and clinical staff meetings as requested.
• Performs in-house tests.
• Uses the Electronic Medical Records (EMR), EPIC, to enter results, follow up on overdue results, and respond to messages related to patient care.
• Correctly bills various payers.
• Maintains inventory and orders supplies for the lab.
• Instructs patients for collection of stool or urine.
• Participates in split sample analysis.
• Completion of quizzes and/or skills checklists to document competency.
• Saturday lab rotation (when applicable).
• Other duties and responsibilities as designated by supervisor.
  

QUALIFICATIONS AND EXPECTATIONS:

• Strong interpersonal skills and the ability to establish constructive professional working relationships among a diverse workforce.
• Ability to work as a team lead, alongside other Lab Assistants, and independently as needed.
• Ability to train, mentor, and motivate Lab Assistant I and Lab Assistant II employees to meet job requirements.
• Ability to handle difficult or confrontational situations in a calm, consistent, and equitable manner.
• Ability to write routine reports and correspondence.
• Ability to accurately enter patient results on the lab worksheet and in the Electronic Medical Records (EMR).
• Ability to read, analyze, and interpret moderately complex documents.
• Ability to effectively represent ODCHC's interests in the community and maintain effective working relationships among co-workers, public, private, and professional groups.
• Strong computer skills with specific aptitude in Microsoft Office Suite and/or Electronic Medical Records (EMR).
• Adheres to ODCHC's policies and procedures.
  

EDUCATION AND EXPERIENCE:

• High school diploma or GED.
• Two years of experience in a similar role; or an equivalent combination of education and experience.
  

CERTIFICATES, LICENSES, REGISTRATIONS:

• Current CPR certification.
• Ability to maintain a current as a Certified Phlebotomy Technician (CPT I or CPT II), Licensed Vocational Nurse, or Certified Medical Assistant.
  

SUPERVISORY RESPONSIBILITIES: None.

SUPERVISION AND SUPPORT: The Lab Assistant III reports directly to the Lab Manager and is an integral member of the Lab team. The Lab Assistant I is administratively supervised by the Administrative Site Director of their site location.
PHYSICAL REQUIREMENTS: The physical requirements described are representative of those needed to successfully perform the essential duties of the position. Reasonable accommodation will be made to allow otherwise qualified candidates to perform these functions.

• Ability to communicate via telephone, video, and/or in-person.
• Vision adequate to read documents, computer screens, forms.
• Ability to remain stationary for extended periods.
• Ability to lift, carry, or otherwise move up to 25 pounds.
• Ability to use keyboard and view computer screens for extended periods.
• Ability to travel locally and long-distance as needed.
• Ability to move around offices and clinics as needed.