Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients worldwide. Our client is a leading biotechnology company that combines technological insight with world-class manufacturing, scientific expertise, and process excellence and helps their customers to deliver new and innovative medicines that help treat a wide range of diseases. Our client specializes in pharmaceutical ingredients, Bioscience, Biopharmaceuticals, Custom manufacturing, Biotechnology, Life science ingredients, Nutrition, Microbial Control, Agriculture, Materials Science, Personal Care, and cell and gene therapy.
Job Title: Assistant Lab Technician
Location: West Sacramento - 95605
Duration: 12 Months
Job Type: Temporary Assignment
Work Type: Onsite
Shift: Monday to Friday from 08:00 AM to 05:00 PM
Summary
- This role involves handling and preparing specimens for laboratory testing, ensuring accurate data entry and documentation, and serving as the primary point of contact for customers.
- The position requires maintaining compliance with laboratory policies, ensuring customer satisfaction from sample receipt through final reporting, and supporting team members in delivering high-quality, compliant results.
Key Responsibilities:
Proper handling of received specimens
Prepare specimens for laboratory testing
Enter and QC sample information in LIMS; scan supporting documents
Review test requisition forms and shipment manifests to verify documentation against samples
Resolve sample and documentation discrepancies, collaborating with team members as needed
Ensure customer satisfaction throughout laboratory processing
Route specimens to appropriate workflows for downstream testing
Serve as primary customer contact for all laboratory tests (clinical, pharma, and clinical trial)
Manage customer needs from kit/sample delivery to final reporting
Maintain complaint log and escalate issues to leadership
Ensure policies and procedures reflect current practice
Maintain accurate billing and reimbursement records for clinical samples
Maintain accurate logs of current samples in testing
Perform quality checks on deliverables; coordinate second QC check when required
Train other personnel as needed
Required Skills:
High School diploma (Associate’s degree strongly preferred)
1+ year of experience as an Accessioning Technician or equivalent role
Minimum 2 years of customer service experience
Proficiency in computer skills (Word, Excel, information systems)
Excellent verbal and written communication skills
Strong understanding of regulatory compliance and HIPAA
Experience handling potentially biohazardous specimens
Knowledge of medical terminology
Positive, adaptable, and flexible attitude in a fast-paced, evolving work environment
Demonstrated ability to maintain accuracy and attention to detail under pressure
Previous training or mentorship experience in a laboratory settin
TekWissen® Group is an equal opportunity employer supporting workforce diversity.
TekWissen is an emerging global human capital, recruitment and IT services organization. Operating since 2009, we draw upon more than a decade of staffing experience to deliver critical talent acquisition solutions and IT engagements for our clients. We’re founded on a culture that is passionate about delivering tailored solutions, that create lasting partnerships.
Our global footprint covers six countries: United States, Canada, Australia, India, United Kingdom and the Philippines. This allows us to work in close partnership with organizations and manage everything from global talent needs with demanding resourcing strategies, to single sites with lower recruitment volumes.
TekWissen® is an equal opportunity employer supporting workplace diversity.