Computer Hardware Support Jobs (NOW HIRING)

About PlanITROI

Since 2001, PlanITROI has been a global leader in Reverse Logistics, IT Asset Disposition, Asset Recovery, Repair, Refurbishment, and Lifecycle Services for OEMs, retailers, enterprises, educational institutions, and businesses of all sizes.

Today, we are building something bigger: the world’s greatest Repair and Refurbishment company for ITAD and Lifecycle Services. At the heart of that mission is our Center of Excellence in Youngsville, North Carolina, where returned, retired, and idle IT devices are transformed into high-quality, re-certified, affordable technology solutions. The work we do gives computers, laptops, tablets, and other devices a second life and gives businesses, students, families, and communities greater access to the technology they need.

Our clients trust us to protect their data, recover value from their retired assets, meet the highest standards of compliance, and support the circular economy. But our mission goes beyond processing equipment. We are building a future-ready operation powered by quality, accountability, innovation, automation, training, and people who take pride in doing meaningful work.

At PlanITROI, a retired device is not the end of the story. It can become someone else’s opportunity.

We are looking for teammates who want to be part of building that future.

Position Overview

PlanITROI is seeking a reliable, detail-oriented Computer Hardware Packer to join our growing Center of Excellence production team in Youngsville, NC. This role is an important part of our mission to build the world’s greatest repair and refurbishment operation. As a Computer Hardware Packer, you help ensure that laptops, desktops, monitors, and IT equipment are packed safely, accurately, and professionally so they arrive ready for their next life with a customer, student, family, business, or organization that needs affordable technology. This is more than a packing role. It is a quality role, a customer-impact role, and a mission-critical step in PlanITROI’s Lifecycle Services process. Every device you handle represents our commitment to operational excellence, environmental responsibility, data security, and expanding access to affordable computing technology.

The ideal candidate is dependable, organized, detail-focused, and proud of doing work the right way. You thrive in a fast-paced, goal-driven environment, care about quality and consistency, and want to be part of a team that is building the future of ITAD, refurbishment, and affordable technology. This is a Temp-to-Perm role with a 90-day conversion opportunity.

Days: Monday-Friday

Hours: 7:30 AM-4:00 PM

Rate: $ 13.00 per hour 

Key Responsibilities

• Carefully package laptops, desktops, monitors, and accessories following the PlanITROI quality standards
• Inspect all items before packing to ensure they meet shipment and quality requirements
• Verify products against labeling for accuracy and completeness
• Use proper packing materials to protect equipment during transit
• Label and stage product in accordance with company procedures
• Maintain a clean, organized, and safe work environment
• Support inventory control by monitoring packing supplies and reporting shortages
• Collaborate with Shipping, Inventory, and Production teams to meet daily targets
• Follow all safety guidelines and standard operating procedures

Qualifications

• High school diploma or equivalent preferred
• Previous warehouse, packing, or shipping experience (1+ year preferred)
• Basic understanding of computer hardware (laptops, desktops, peripherals) is a plus
• Strong attention to detail and accuracy
• Ability to follow structured processes and meet productivity goals
• Dependable, punctual, and team-oriented
• Comfortable working in a fast-paced, goal-driven production environment
• Experience in ITAD, electronics recycling, or refurbishment operations is desired
• Familiarity with handheld scanners and inventory control
• Basic computer skills
• Ability to lift up to 50 lbs
• Ability to stand, walk, bend, and move throughout the shift

PlanITROI Core Values

• Driven & Confident
• Think Win/Win Always
• Own IT / Solve IT 
• Personal Growth Leads to Professional Growth
• Innovate & Revolutionize the Future 
• Proud to Be Part of the PlanITROI Team

PlanITROI offers a comprehensive benefits package, including health insurance, a 401(k) with company match, paid time off, and more. We are an Equal Opportunity Employer and value diversity at all levels of the organization. 

Explore more about us: 

PlanITROI.com | NextraTech.com | BuyRefurbished.com