About Role The Technical Support Specialist is primarily responsible for assisting PSI test takers with technical issues or questions relating to computer hardware or software inquiries, as well as ...
Quick apply
About Role The Technical Support Specialist is primarily responsible for assisting PSI test takers with technical issues or questions relating to computer hardware or software inquiries, as well as ...
Quick apply
About Role The Technical Support Specialist is primarily responsible for assisting PSI test takers with technical issues or questions relating to computer hardware or software inquiries, as well as ...
Henderson, NV · On-site
$21/hr
About Role The Technical Support Specialist is primarily responsible for assisting PSI test takers with technical issues or questions relating to computer hardware or software inquiries, as well as ...
Henderson, NV · On-site
$21/hr
About Role The Technical Support Specialist is primarily responsible for assisting PSI test takers with technical issues or questions relating to computer hardware or software inquiries, as well as ...
Las Vegas, NV · On-site
Responsibilities : • Supports computer hardware and software, and maintains computer hardware asset inventory • Oversees system setups, breakdowns, and office moves • Supports conference room ...
Las Vegas, NV · On-site
Responsibilities : • Supports computer hardware and software, and maintains computer hardware asset inventory • Oversees system setups, breakdowns, and office moves • Supports conference room ...
Elko, NV · On-site
At least two years experience with computer hardware and software configuration and network support functions. Skills/Abilities: Strong customer service skills and willingness to assist others. Able ...
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Elko, NV · On-site
At least two years experience with computer hardware and software configuration and network support functions. Skills/Abilities: Strong customer service skills and willingness to assist others. Able ...
Reno, NV · On-site +1
Troubleshoot connectivity and hardware issues for systems integrated into the production line to ... Associate or bachelor's degree in information technology, Computer Science, or a related field (or ...
Reno, NV · On-site +1
Troubleshoot connectivity and hardware issues for systems integrated into the production line to ... Associate or bachelor's degree in information technology, Computer Science, or a related field (or ...
Reno, NV · On-site +1
Troubleshoot connectivity and hardware issues for systems integrated into the production line to ... Associate or bachelor's degree in information technology, Computer Science, or a related field (or ...
Reno, NV · On-site +1
Troubleshoot connectivity and hardware issues for systems integrated into the production line to ... Associate or bachelor's degree in information technology, Computer Science, or a related field (or ...
Reno, NV · On-site
$28 - $33/hr
Troubleshoot connectivity and hardware issues for systems integrated into the production line to ... Associate or bachelor's degree in information technology, Computer Science, or a related field (or ...
Reno, NV · On-site
$28 - $33/hr
Troubleshoot connectivity and hardware issues for systems integrated into the production line to ... Associate or bachelor's degree in information technology, Computer Science, or a related field (or ...
Elko, NV · On-site
$91K - $112K/yr
Perform maintenance, upgrades, and installation of computer hardware and peripheral equipment ... Provide technical support as required. Assist members with all technology related issues as ...
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Elko, NV · On-site
$91K - $112K/yr
Perform maintenance, upgrades, and installation of computer hardware and peripheral equipment ... Provide technical support as required. Assist members with all technology related issues as ...
$52K - $77K/yr
Help Desk Support: Detailed knowledge of: computer hardware, software, peripherals, and current computer technology and trends; help desk applications as used for change/problem management. Working ...
$52K - $77K/yr
Help Desk Support: Detailed knowledge of: computer hardware, software, peripherals, and current computer technology and trends; help desk applications as used for change/problem management. Working ...
Las Vegas, NV · On-site
$20.25 - $27.75/hr
JOB SUMMARY: IT Support is responsible for monitoring the IT Helpdesk and addressing the issues in ... Installs, modifies, and makes minor repairs to computer hardware and software systems. * Resolves ...
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Las Vegas, NV · On-site
$20.25 - $27.75/hr
JOB SUMMARY: IT Support is responsible for monitoring the IT Helpdesk and addressing the issues in ... Installs, modifies, and makes minor repairs to computer hardware and software systems. * Resolves ...
Las Vegas, NV · On-site
$110K/yr
Provide expert-level support for sustaining engineering , troubleshooting, and continuous ... Experience with FPGA , PCBA design , and embedded system development using 3D electrical CAD tools ...
Las Vegas, NV · On-site
$110K/yr
Provide expert-level support for sustaining engineering , troubleshooting, and continuous ... Experience with FPGA , PCBA design , and embedded system development using 3D electrical CAD tools ...
Perform on-site operational tasks (rack & stack, cabling, hardware support) * Handle ... Bachelor's degree in IT, Computer Science, or related field (or equivalent experience) Preferred ...
Perform on-site operational tasks (rack & stack, cabling, hardware support) * Handle ... Bachelor's degree in IT, Computer Science, or related field (or equivalent experience) Preferred ...
Perform on-site operational tasks (rack & stack, cabling, hardware support) * Handle ... Bachelor's degree in IT, Computer Science, or related field (or equivalent experience) Preferred ...
Perform on-site operational tasks (rack & stack, cabling, hardware support) * Handle ... Bachelor's degree in IT, Computer Science, or related field (or equivalent experience) Preferred ...
Perform on-site operational tasks (rack & stack, cabling, hardware support) * Handle ... Bachelor's degree in IT, Computer Science, or related field (or equivalent experience) Preferred ...
Quick apply
Perform on-site operational tasks (rack & stack, cabling, hardware support) * Handle ... Bachelor's degree in IT, Computer Science, or related field (or equivalent experience) Preferred ...
Perform on-site operational tasks (rack & stack, cabling, hardware support) * Handle ... Bachelor's degree in IT, Computer Science, or related field (or equivalent experience) Preferred ...
Quick apply
Perform on-site operational tasks (rack & stack, cabling, hardware support) * Handle ... Bachelor's degree in IT, Computer Science, or related field (or equivalent experience) Preferred ...
Perform on-site operational tasks (rack & stack, cabling, hardware support) * Handle ... Bachelor's degree in IT, Computer Science, or related field (or equivalent experience) Preferred ...
Perform on-site operational tasks (rack & stack, cabling, hardware support) * Handle ... Bachelor's degree in IT, Computer Science, or related field (or equivalent experience) Preferred ...
Perform on-site operational tasks (rack & stack, cabling, hardware support) * Handle ... Bachelor's degree in IT, Computer Science, or related field (or equivalent experience) Preferred ...
Quick apply
Perform on-site operational tasks (rack & stack, cabling, hardware support) * Handle ... Bachelor's degree in IT, Computer Science, or related field (or equivalent experience) Preferred ...
Perform on-site operational tasks (rack & stack, cabling, hardware support) * Handle ... Bachelor's degree in IT, Computer Science, or related field (or equivalent experience) Preferred ...
Quick apply
Perform on-site operational tasks (rack & stack, cabling, hardware support) * Handle ... Bachelor's degree in IT, Computer Science, or related field (or equivalent experience) Preferred ...
Perform on-site operational tasks (rack & stack, cabling, hardware support) * Handle ... Bachelor's degree in IT, Computer Science, or related field (or equivalent experience) Preferred ...
Perform on-site operational tasks (rack & stack, cabling, hardware support) * Handle ... Bachelor's degree in IT, Computer Science, or related field (or equivalent experience) Preferred ...
Perform on-site operational tasks (rack & stack, cabling, hardware support) * Handle ... Bachelor's degree in IT, Computer Science, or related field (or equivalent experience) Preferred ...
Perform on-site operational tasks (rack & stack, cabling, hardware support) * Handle ... Bachelor's degree in IT, Computer Science, or related field (or equivalent experience) Preferred ...
$12.97 - $15.82
13% of jobs
$17.31 is the 25th percentile. Wages below this are outliers.
$15.82 - $18.67
23% of jobs
The median wage is $19.86 / hr.
$18.67 - $21.52
33% of jobs
$22.30 is the 75th percentile. Wages above this are outliers.
$21.52 - $24.37
21% of jobs
$24.37 - $27.22
4% of jobs
$27.22 - $30.06
1% of jobs
$30.06 - $32.91
2% of jobs
$32.91 - $35.76
1% of jobs
$35.76 - $38.61
0% of jobs
$38.61 - $41.46
0% of jobs
$41.46 - $44.31
1% of jobs
$12
$22
$44
| Aspect | Computer Hardware Support | Computer Network Support |
|---|---|---|
| Certifications | A+ Certification, CompTIA Hardware+ | CCNA, CompTIA Network+ |
| Work Environment | On-site, repair shops, IT departments | On-site, help desks, network operations centers |
| Job Focus | Hardware installation, troubleshooting, repairs | Network setup, maintenance, troubleshooting |
| Industry Usage | IT support, manufacturing, retail | Telecommunications, data centers, enterprise IT |
While both roles support IT infrastructure, Computer Hardware Support primarily focuses on physical devices like computers and peripherals, whereas Computer Network Support specializes in maintaining and troubleshooting network systems. Both roles often require similar certifications and work environments, but their core responsibilities differ significantly.

$21/hr
Full-time
Posted 13 days ago
Title: Technical Support Specialist
Location: Henderson, NV
Salary: $21/hr
About PSI
We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.
We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.
At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That’s why you’ll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.
Learn more about what we do at: https://www.psiexams.com/
About Role
The Technical Support Specialist is primarily responsible for assisting PSI test takers with technical issues or questions relating to computer hardware or software inquiries, as well as general Q&A. Must be comfortable speaking with our candidates via phone as well as chat while providing exceptional and professional services. This requires the ability to navigate issues to resolution in a timely fashion whilst tracking all calls and chats via internal ticketing system.
Role Responsibilities
• Provide level 2 technical phone\chat\email support.
• Provide technical and application support for a variety of services for online test delivery.
• Investigates system problems and provides solutions using specific product knowledge, system utilities, and operating environment.
• Develop sound understanding of Technical Support operations and related applications and systems as well as business related processes and procedures.
• Take ownership and responsibility of an issues from start through to a successful resolution
• The duties requires that the Technical Support Agent receives and logs queries using some applications such as Zendesk, Anydesk and other TSR related applications.
• Develop technical knowledge of each system within company profile and specialized knowledge of certain nominated applications.
• Maintains and consistently demonstrates a general knowledge of company guidelines, processes, practices, and procedures
• Participate in the Quality Assurance process of testing application releases.
Knowledge, Skills and Experience Requirements
• High school diploma or equivalent required.
• Bachelor’s degree preferred.
• Minimum of 1-3 years Technical Support experience
• Excellent verbal and written communication skills.
• Experience with ZenDesk, AnyDesk, Cisco and any other TSR applications
• Knowledgeable in MS Office applications installation, operation and support.
• PC hardware support knowledge.
Benefits & Culture
At PSI, our culture is to be transparent and fair. That’s why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.
In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: