1

Computer Hardware Support Jobs in Ohio (NOW HIRING)

Desktop Support

Mason, OH · On-site

$50K/yr

Respond to and resolve hardware and software service requests for local employees using the ... A solid understanding of all major computer operating systems including MacOS and Windows 10/11.

OH · On-site

You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy and enjoy supporting end users, we'd like to meet you. To succeed in this role, you should have ...

next page

Showing results 1-20

Computer Hardware Support information

See Ohio salary details

$12

$20

$41

How much do computer hardware support jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for computer hardware support in Ohio is $20.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $20.82 per hour, depending on experience, location, and employer.

What are the typical challenges faced by Computer Hardware Support professionals, and how can they be addressed?

Computer Hardware Support professionals often encounter challenges such as diagnosing complex hardware issues, managing high-priority service requests, and keeping up with rapidly evolving technology. To address these challenges, it's important to develop strong troubleshooting skills, maintain clear communication with both users and IT teams, and participate in ongoing training to stay current with new hardware and support tools. Collaboration with colleagues and leveraging documentation or knowledge bases can also help in resolving uncommon or critical issues more efficiently.

What are the 4 main types of computer hardware?

Computer hardware support professionals work with four main types of hardware: input devices (like keyboards and mice), output devices (such as monitors and printers), storage devices (including hard drives and SSDs), and processing units (like the CPU and memory). Understanding these components is essential for diagnosing and repairing hardware issues. Familiarity with hardware tools and certifications can enhance support effectiveness.

What is the difference between Computer Hardware Support vs Computer Network Support?

AspectComputer Hardware SupportComputer Network Support
CertificationsA+ Certification, CompTIA Hardware+CCNA, CompTIA Network+
Work EnvironmentOn-site, repair shops, IT departmentsOn-site, help desks, network operations centers
Job FocusHardware installation, troubleshooting, repairsNetwork setup, maintenance, troubleshooting
Industry UsageIT support, manufacturing, retailTelecommunications, data centers, enterprise IT

While both roles support IT infrastructure, Computer Hardware Support primarily focuses on physical devices like computers and peripherals, whereas Computer Network Support specializes in maintaining and troubleshooting network systems. Both roles often require similar certifications and work environments, but their core responsibilities differ significantly.

What tech jobs pay $400,000 a year?

In the field of computer hardware support, high salaries reaching $400,000 annually are uncommon; such compensation typically occurs in executive or specialized roles like Chief Technology Officer (CTO) or senior engineering positions in large corporations. These roles often require extensive experience, advanced certifications, and leadership responsibilities, with some earning through bonuses and stock options.

What is computer hardware support?

Computer hardware support refers to the assistance provided to users and organizations for troubleshooting, maintaining, and repairing physical components of computers and related devices. This includes diagnosing issues with parts like motherboards, hard drives, RAM, printers, and other peripherals. Hardware support technicians help ensure that all computer equipment runs efficiently and address any malfunctions or upgrades as needed. Their work is essential for minimizing downtime and keeping technology operations smooth.

How much does a computer hardware specialist make?

A computer hardware support specialist typically earns a median annual salary of around $55,000, with salaries ranging from approximately $35,000 to $80,000 depending on experience, location, and certifications. They often work in technical environments, troubleshooting hardware issues and maintaining computer systems.

What career deals with computer hardware?

A career in computer hardware support involves installing, maintaining, and troubleshooting computer components such as motherboards, processors, and memory. Professionals in this field often work in technical support, repair shops, or IT departments, and may hold certifications like CompTIA A+ to demonstrate their skills.

What are the key skills and qualifications needed to thrive as a Computer Hardware Support specialist, and why are they important?

To thrive as a Computer Hardware Support specialist, you need strong troubleshooting abilities, knowledge of computer hardware components, and often an associate degree or relevant certifications like CompTIA A+. Familiarity with diagnostic tools, ticketing systems, and hardware imaging software is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this field. These skills are crucial for efficiently resolving technical issues and ensuring minimal downtime for end users or business operations.
What are popular job titles related to Computer Hardware Support jobs in Ohio? For Computer Hardware Support jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Computer Hardware Support jobs in Ohio look for? The top searched job categories for Computer Hardware Support jobs in Ohio are:
Infographic showing various Computer Hardware Support job openings in Ohio as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $43,231 per year, or $20.8 per hour.
Senior Technology Support Analyst - OT Hardware Support

Senior Technology Support Analyst - OT Hardware Support

City of Charlotte

Centerville, OH • On-site

Full-time

Posted 20 days ago


City Of Charlotte (North Carolina) rating

9.0

Company rating: 9.0 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

93rd of 832 rated public administrative organizations


Job description

Date Opened: Monday, July 06, 2026 12:00 AMClose Date: Monday, July 20, 2026 12:00 AMDepartment: Charlotte Area Transit System DepartmentIT Operations & Support

Welcome to the City of Charlotte

Charlotte is America's Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.

Our guiding principles include:

  • Attracting and retaining a skilled and diverse workforce

  • Valuing teamwork, openness, accountability, productivity, and employee development

  • Providing all customers with courteous, responsive, accessible, and seamless quality services

  • Taking initiative to identify, analyze, and solve problems

  • Collaborating with stakeholders to make informed decisions

SUMMARY

The Senior Technology Support Analyst - Operational Technology Hardware Support is responsible for the maintenance, troubleshooting, repair, configuration, and lifecycle management of transit operational technology hardware and supporting software systems used throughout the bus fleet and transit facilities. This role serves as the senior technical resource for diagnosing and resolving complex operational technology issues impacting daily transit service delivery.
The position focuses heavily on but is not limited to supporting onboard Rail / Bus technology hardware including CAD/AVL equipment, onboard camera systems, mobile data terminals, destination signs, APC systems, fare collection interfaces, onboard networking equipment, communication devices, and passenger messaging systems while also supporting associated backend software applications and system integrations.
This role works closely with Operations, Maintenance, Dispatch, IT, and third-party vendors to ensure operational technology systems remain functional, reliable, and compliant with organizational standards.

Operational Technology Hardware Support & Repair

  • Diagnose, troubleshoot, repair, replace, and maintain operational technology hardware installed on transit buses and related facilities.
  • Support onboard systems including:
    • CAD/AVL hardware and peripherals
    • Mobile Data Terminals (MDTs)
    • Onboard surveillance and camera systems
    • Automatic Passenger Counter (APC) systems
    • Passenger information and messaging signs
    • Destination sign systems
    • Cellular and wireless communication devices
    • Onboard routers, switches, antennas, and networking equipment
    • Fare collection support hardware and integrated devices
  • Perform root cause analysis on recurring hardware failures and system outages.
  • Coordinate and perform firmware updates, hardware refreshes, equipment replacements, and preventative maintenance activities.
  • Maintain spare parts inventory and coordinate warranty repairs and vendor replacement processes.
  • Support field installations, decommissioning, testing, and configuration of operational technology equipment.
  • Assist maintenance personnel and technicians with operational technology troubleshooting and repair procedures.
  • Respond to service-impacting incidents and provide emergency operational technology support when required.

Software & System Support

  • Support backend software applications associated with operational technology systems including CAD/AVL platforms, APC reporting systems, camera management software, and monitoring tools.
  • Troubleshoot software-related issues involving communications, data synchronization, integrations, and device connectivity.
  • Assist with software upgrades, patches, system configurations, and vendor-supported application deployments.
  • Support system integrations between operational technology platforms and enterprise applications.
  • Create and maintain technical documentation, configuration standards, repair procedures, and support guides.
  • Monitor system alerts, logs, and diagnostics to proactively identify operational issues.

Vendor & Stakeholder Coordination

  • Coordinate with vendors for troubleshooting, escalations, repairs, software support, and warranty claims.
  • Assist in evaluating new operational technology hardware and software solutions.
  • Participate in technical meetings with vendors, contractors, operations staff, and leadership teams.
  • Support procurement efforts by assisting with technical specifications and hardware evaluations.

Minimum Qualifications

  • Demonstrated ability to troubleshoot, diagnose, maintain, and repair low-voltage electrical, electronic, and communication systems. This includes identifying issues related to voltage, current, continuity, resistance, grounding, wiring, cable integrity, network connectivity, signal transmission, and device communications. Ability to interpret wiring diagrams and technical documentation, utilize diagnostic test equipment, isolate root causes, and implement corrective actions while adhering to applicable electrical safety standards and industry best practices.
  • Bachelor's degree in Information Technology, Business Systems, Electronics, Transportation Technology, or related field preferred. Equivalent work experience may be substituted for education.
  • Minimum of 8-10 years of hands-on experience supporting and repairing transit operational technology bus & rail systems.
  • Strong experience supporting systems including:
    • CAD/AVL systems
    • APC systems
    • Bus camera/surveillance systems
    • Destination signs and passenger messaging systems
    • Onboard communications and networking equipment
    • MDTs and onboard computing devices
  • Experience supporting associated operational technology software applications and integrations.
  • Experience using diagnostic tools, testing equipment, and hardware troubleshooting methodologies.
  • Valid driver's license required.

Preferred Qualifications

  • Experience supporting solutions from companies such as:
    • Vontas IVLU's
    • Luminator signs
    • Handover signs
    • Transit camera systems
    • Electronic components
    • Automatic Passenger Counter (APC)
  • Experience with radio systems, cellular communications, and onboard wireless infrastructure.
  • Familiarity with operational technology monitoring tools.
  • Experience with Windows-based systems, device imaging, and remote support tools.
  • Industry certifications related to networking, electronics, or operational technology support preferred.

Knowledge, Skills & Abilities

  • Advanced troubleshooting and hardware repair skills.
  • Strong understanding of operational technology infrastructure in a transit environment.
  • Ability to diagnose both hardware and software-related operational issues.
  • Ability to read technical schematics, wiring diagrams, and system documentation.
  • Excellent analytical, organizational, and communication skills.
  • Ability to work independently and manage multiple priorities in a fast-paced operational environment.
  • Ability to provide technical support to both technical and non-technical personnel.
As part of your responsibility to support the CATS Safety Culture, report safety concerns and issues through the various methods established by CATS as outlined in the ASP.

Working Conditions

  • Frequent work inside maintenance garages, transit facilities, and onboard transit vehicles.
  • Ability to lift and install operational technology equipment and hardware components.
  • Requires after-hours, weekend, and emergency support during outages or deployments.
  • Exposure to vehicle maintenance and operational environments.

CONDITIONS OF EMPLOYMENT

The City's Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate's written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or on the basis of actual or perceived gender as expressed through dress, appearance, or behavior.


Our culture is to serve the community honorably.

HOW TO APPLY

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby, where self-service application kiosks are available. They are located in our office at 700 East 4th Street, Suite 200, Charlotte, NC 28202. We are open Monday through Friday, from 9:30 a.m. to 3:30 p.m. (EST), excluding official City holidays.

For questions about your application or the hiring process, please email Careers@ci.charlotte.nc.us

The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please fill out the Innovation & Technology ADA request form or call 704.336.4120.

BENEFITS

The City of Charlotte provides a comprehensive benefits package to eligible employees.

Clickhereto learn more about the City of Charlotte's benefits.

The City of Charlotte is a drug and alcohol-free workplace.


What City Of Charlotte (North Carolina) employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom