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Computer Hardware Support Jobs in Michigan (NOW HIRING)

CFS

IT Support Specialist

Jenison, MI

$50K - $55K/yr

Position: IT Support Specialist Location: Grand Rapids, MI (Hybrid) Salary: $50,000-55,000 Benefits ... Solid understanding of computer hardware and peripherals, including printers, webcams, and ...

CFS

IT Support Specialist

Grand Rapids, MI

$50K - $55K/yr

Position: IT Support Specialist Location: Grand Rapids, MI (Hybrid) Salary: $50,000-55,000 Benefits ... Solid understanding of computer hardware and peripherals, including printers, webcams, and ...

CFS

IT Support Specialist

Grand Rapids, MI

$50K - $55K/yr

Position: IT Support Specialist Location: Grand Rapids, MI (Hybrid) Salary: $50,000-55,000 Benefits ... Solid understanding of computer hardware and peripherals, including printers, webcams, and ...

CFS

IT Support Specialist

Grandville, MI

$50K - $55K/yr

Position: IT Support Specialist Location: Grand Rapids, MI (Hybrid) Salary: $50,000-55,000 Benefits ... Solid understanding of computer hardware and peripherals, including printers, webcams, and ...

CFS

IT Support Specialist

Grand Rapids, MI

$50K - $55K/yr

Position: IT Support Specialist Location: Grand Rapids, MI (Hybrid) Salary: $50,000-55,000 Benefits ... Solid understanding of computer hardware and peripherals, including printers, webcams, and ...

Evolution

ITO Support Specialist

Grand Rapids, MI

$48K - $55K/yr

The ITO Support Specialist is responsible for providing technical assistance to end-users regarding computer systems, software applications, hardware devices, and network infrastructure. Their ...

Evolution

ITO Support Specialist

Grand Rapids, MI · On-site

$48K - $55K/yr

The ITO Support Specialist is responsible for providing technical assistance to end-users regarding computer systems, software applications, hardware devices, and network infrastructure. Their ...

KOSTAL

IT Intern

Troy, MI

$14.25 - $19/hr

Support the installation, configuration, and maintenance of computer hardware, software, and peripheral devices. * Provide basic technical support for internal software applications, systems, and ...

KOSTAL of America, Inc.

IT Intern

Troy, MI

$14.25 - $19/hr

Support the installation, configuration, and maintenance of computer hardware, software, and peripheral devices. * Provide basic technical support for internal software applications, systems, and ...

KOSTAL Group

IT Intern

Troy, MI · On-site

$14.25 - $19/hr

Support the installation, configuration, and maintenance of computer hardware, software, and peripheral devices. * Provide basic technical support for internal software applications, systems, and ...

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Computer Hardware Support information

See Michigan salary details

$11

$19

$37

How much do computer hardware support jobs pay per hour?

As of May 30, 2026, the average hourly pay for computer hardware support in Michigan is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $19.09 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Computer Hardware Support specialist, and why are they important?

To thrive as a Computer Hardware Support specialist, you need strong troubleshooting abilities, knowledge of computer hardware components, and often an associate degree or relevant certifications like CompTIA A+. Familiarity with diagnostic tools, ticketing systems, and hardware imaging software is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this field. These skills are crucial for efficiently resolving technical issues and ensuring minimal downtime for end users or business operations.

What are the typical challenges faced by Computer Hardware Support professionals, and how can they be addressed?

Computer Hardware Support professionals often encounter challenges such as diagnosing complex hardware issues, managing high-priority service requests, and keeping up with rapidly evolving technology. To address these challenges, it's important to develop strong troubleshooting skills, maintain clear communication with both users and IT teams, and participate in ongoing training to stay current with new hardware and support tools. Collaboration with colleagues and leveraging documentation or knowledge bases can also help in resolving uncommon or critical issues more efficiently.

What is computer hardware support?

Computer hardware support refers to the assistance provided to users and organizations for troubleshooting, maintaining, and repairing physical components of computers and related devices. This includes diagnosing issues with parts like motherboards, hard drives, RAM, printers, and other peripherals. Hardware support technicians help ensure that all computer equipment runs efficiently and address any malfunctions or upgrades as needed. Their work is essential for minimizing downtime and keeping technology operations smooth.

What is the difference between Computer Hardware Support vs Computer Network Support?

AspectComputer Hardware SupportComputer Network Support
CertificationsA+ Certification, CompTIA Hardware+CCNA, CompTIA Network+
Work EnvironmentOn-site, repair shops, IT departmentsOn-site, help desks, network operations centers
Job FocusHardware installation, troubleshooting, repairsNetwork setup, maintenance, troubleshooting
Industry UsageIT support, manufacturing, retailTelecommunications, data centers, enterprise IT

While both roles support IT infrastructure, Computer Hardware Support primarily focuses on physical devices like computers and peripherals, whereas Computer Network Support specializes in maintaining and troubleshooting network systems. Both roles often require similar certifications and work environments, but their core responsibilities differ significantly.

What are popular job titles related to Computer Hardware Support jobs in Michigan? For Computer Hardware Support jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Computer Hardware Support jobs in Michigan look for? The top searched job categories for Computer Hardware Support jobs in Michigan are:
Computer Hardware Support jobs near you
Infographic showing various Computer Hardware Support job openings in Michigan as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,634 per year, or $19.1 per hour.

IT Support Specialist

CFS

Jenison, MI

$50K - $55K/yr

Full-time

Medical, Retirement, PTO

Posted 15 days ago

Job description

Position: IT Support Specialist
Location: Grand Rapids, MI (Hybrid)
Salary: $50,000-55,000
Benefits: Comprehensive health coverage, 401(k) with match, PTO, and additional employee benefits.

About the Role:

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The IT Support Specialist serves as the primary point of contact for internal employees needing assistance with hardware, software, network access, security, printers, conference room technology, and general application support. Support requests may be received via phone, email, chat, walk‑ins, or the support portal, and all interactions must be properly logged and tracked. The specialist is responsible for diagnosing and resolving issues when possible, or escalating them appropriately. This role plays a key part in daily IT operations, contributes to internal documentation, and works closely with the broader technology team. It is an ideal position for someone who communicates clearly, enjoys troubleshooting, and thrives in a professional services environment.

Responsibilities of the IT Support Specialist:

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    • Act as the first point of contact for incoming technical support inquiries across all communication channels.

    • Record, track, summarize, and close tickets within the ticketing system using established workflows.
    • Monitor daily incident queues and follow up on outstanding issues to ensure timely resolution.
    • Document solutions and contribute to internal knowledgebase improvements.
    • Provide prompt, courteous, and professional support to end users.
    • Utilize remote management tools for patching, scripting, and troubleshooting.
    • Travel to additional office locations as needed to deliver on‑site support.
    • Assist in onboarding and training new support team members and help educate staff on the ticketing system.
    • Partner with IT team members on projects, upgrades, and ongoing operational initiatives.

Preferred Experience of the IT Support Specialist:

  • Technical support background paired with customer service experience.

  • Experience in a professional services or legal environment.

  • Experience collaborating within a small department.

Bonus Experience of the IT Support Specialist:

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  • Proficiency with Windows operating systems, Chrome, Edge, and the Microsoft Office Suite.

  • Solid understanding of computer hardware and peripherals, including printers, webcams, and keyboards.
  • Ability to configure and troubleshoot basic technical settings (sound, video, display).
  • Strong communication skills, professionalism, attention to detail, the ability to prioritize effectively, and a desire to continually learn.


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