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Computer Hardware Support Jobs in Michigan (NOW HIRING)

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Computer Hardware Support information

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$11

$19

$37

How much do computer hardware support jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for computer hardware support in Michigan is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $19.09 per hour, depending on experience, location, and employer.

What are the typical challenges faced by Computer Hardware Support professionals, and how can they be addressed?

Computer Hardware Support professionals often encounter challenges such as diagnosing complex hardware issues, managing high-priority service requests, and keeping up with rapidly evolving technology. To address these challenges, it's important to develop strong troubleshooting skills, maintain clear communication with both users and IT teams, and participate in ongoing training to stay current with new hardware and support tools. Collaboration with colleagues and leveraging documentation or knowledge bases can also help in resolving uncommon or critical issues more efficiently.

What are the 4 main types of computer hardware?

Computer hardware support professionals work with four main types of hardware: input devices (like keyboards and mice), output devices (such as monitors and printers), storage devices (including hard drives and SSDs), and processing units (like the CPU and memory). Understanding these components is essential for diagnosing and repairing hardware issues. Familiarity with hardware tools and certifications can enhance support effectiveness.

What is the difference between Computer Hardware Support vs Computer Network Support?

AspectComputer Hardware SupportComputer Network Support
CertificationsA+ Certification, CompTIA Hardware+CCNA, CompTIA Network+
Work EnvironmentOn-site, repair shops, IT departmentsOn-site, help desks, network operations centers
Job FocusHardware installation, troubleshooting, repairsNetwork setup, maintenance, troubleshooting
Industry UsageIT support, manufacturing, retailTelecommunications, data centers, enterprise IT

While both roles support IT infrastructure, Computer Hardware Support primarily focuses on physical devices like computers and peripherals, whereas Computer Network Support specializes in maintaining and troubleshooting network systems. Both roles often require similar certifications and work environments, but their core responsibilities differ significantly.

What tech jobs pay $400,000 a year?

In the field of computer hardware support, high salaries reaching $400,000 annually are uncommon; such compensation typically occurs in executive or specialized roles like Chief Technology Officer (CTO) or senior engineering positions in large corporations. These roles often require extensive experience, advanced certifications, and leadership responsibilities, with some earning through bonuses and stock options.

What is computer hardware support?

Computer hardware support refers to the assistance provided to users and organizations for troubleshooting, maintaining, and repairing physical components of computers and related devices. This includes diagnosing issues with parts like motherboards, hard drives, RAM, printers, and other peripherals. Hardware support technicians help ensure that all computer equipment runs efficiently and address any malfunctions or upgrades as needed. Their work is essential for minimizing downtime and keeping technology operations smooth.

How much does a computer hardware specialist make?

A computer hardware support specialist typically earns a median annual salary of around $55,000, with salaries ranging from approximately $35,000 to $80,000 depending on experience, location, and certifications. They often work in technical environments, troubleshooting hardware issues and maintaining computer systems.

What career deals with computer hardware?

A career in computer hardware support involves installing, maintaining, and troubleshooting computer components such as motherboards, processors, and memory. Professionals in this field often work in technical support, repair shops, or IT departments, and may hold certifications like CompTIA A+ to demonstrate their skills.

What are the key skills and qualifications needed to thrive as a Computer Hardware Support specialist, and why are they important?

To thrive as a Computer Hardware Support specialist, you need strong troubleshooting abilities, knowledge of computer hardware components, and often an associate degree or relevant certifications like CompTIA A+. Familiarity with diagnostic tools, ticketing systems, and hardware imaging software is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this field. These skills are crucial for efficiently resolving technical issues and ensuring minimal downtime for end users or business operations.
What are popular job titles related to Computer Hardware Support jobs in Michigan? For Computer Hardware Support jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Computer Hardware Support jobs in Michigan look for? The top searched job categories for Computer Hardware Support jobs in Michigan are:
Computer Hardware Support jobs near you
Infographic showing various Computer Hardware Support job openings in Michigan as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, and 3% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $39,634 per year, or $19.1 per hour.
Field Service Engineer

Field Service Engineer

Park Place Technologies

Grand Rapids, MI • On-site, Remote

Full-time

Posted 8 days ago

Park Place Technologies rating

7.6

Company rating: 7.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

87th of 208 rated it services

Job description

Field Service Engineer
Are you someone who thrives on helping others? Enjoys solving challenging technical problems? Is passionate about working hands-on with computer hardware? Then you may be interested in the Field Service Engineer (FSE) position that we have available.
It's an opportunity to join a team that meets the 24/7 data center maintenance needs of local customers with a focus on delivering exceptional service with each interaction. You will provide onsite system diagnostic and analysis support to customers within a geographical territory, or assigned to a specific account, supporting the customer per the terms of the Service Level Agreement (SLA) with Park Place Technologies. Specifically, it will be responding to customers' system failures by way of computer hardware service, testing, diagnostic analysis, and systems analysis of hardware, storage area networks, and system configurations.
This role requires driving to different customer sites within a 120-mile radius for assigned service calls. You will use your own vehicle and be reimbursed for travel expenses. You will work Monday-Friday, 8am-5pm and also must be willing to participate in after-hours, on-call rotation responding to customer issues and servicing all equipment regardless of product training within the designated service area.
What you'll be doing:
Customer Support
  • Ensure timely, professional and effective response to customer service needs to maintain a high level of customer satisfaction
  • Provide effective problem analysis and identification remotely before arrival at customer site; determine needed parts and documentation to minimize down time and multiple trips
  • Perform service in a cost-effective manner, displaying professional attitude and courtesy while on site
  • Maintain effective communication with customer and our customer support center during repair process and any projected delay
  • Analyze software and hardware error logs, utilizing diagnostic and troubleshooting techniques and operating system analysis to ensure timely and effective repair
  • Analyze, diagnose, troubleshoot and repair data center hardware (including mid- to high-end servers and storage devices) as well as storage area network and systems configuration and compatibility problems
  • Utilize multiple tools for remote system connection to perform remote diagnosis, repair or configuration changes
  • Follow customer specific repair procedures; assess current and future customer needs based on usage of the system

Inventory/Parts Management
  • Determine needed parts and quantities based on contracts in service area
  • Return bad or excess parts in a timely manner
  • Manage accurate inventory count (daily and as required) and perform bi-yearly physical count inventory

Administrative
  • Accurately complete and timely return audit forms, email replies, timesheets and expense reports
  • Attend and participate in regularly scheduled team meetings
  • Account for all activities correctly using Field Point time reporting utility

What we're looking for:
  • Experience working with OEM data center hardware with ability to grasp new products/concepts
  • Successful prior field experience
  • Strong troubleshooting skills; CompTia A+ and Server + preferred
  • Availability for after hours, on-call rotation to support customer needs
  • Must possess a valid driver's license and an appropriate driving record based on the position travel requirements
  • Ability to lift up to 50 pounds, stand and walk for extended periods of time, pull, lift, squat, reach, bend, and stoop to equipment, parts, and supplies. This is an active position that requires walking, standing, squatting, bending, and driving for over 50% of the workday. Potential requirement for work at height, including the use of ladders
  • Must be able to pass customer background screenings in addition to Park Place Technologies pre-employment screening

Bonus Points:
  • Certification and other OEM computer hardware certifications from major vendors such as Dell, IBM, HP, etc. are helpful
  • Bachelor's degree in related field (i.e. Computer Science, Engineering) or equivalent experience preferred

Education:
  • High School Degree required

Travel:
  • Must be able to travel to client sites up to 75% of the time within a predetermined territory radius (up to 4+ hours/one way by car)

#LI-AP1
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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