... computer software, peripherals, hardware, and network systems. • Utilizes diagnostic tools and ... problem-solving support and guides clients through in-depth technical solutions. • Delivers ...
... computer software, peripherals, hardware, and network systems. • Utilizes diagnostic tools and ... problem-solving support and guides clients through in-depth technical solutions. • Delivers ...
IT Support Specialist
Grand Rapids, MI · On-site
$50K - $55K/yr
Medical
Retirement
PTO
Position: IT Support Specialist Location: Grand Rapids, MI (Hybrid) Salary: $50,000-55,000 Benefits ... Solid understanding of computer hardware and peripherals, including printers, webcams, and ...
IT Support Specialist
Grand Rapids, MI · On-site
$50K - $55K/yr
Medical
Retirement
PTO
Position: IT Support Specialist Location: Grand Rapids, MI (Hybrid) Salary: $50,000-55,000 Benefits ... Solid understanding of computer hardware and peripherals, including printers, webcams, and ...
IT Help Desk Technician
Kalamazoo, MI · On-site
... users, manage helpdesk systems, and support staff with hardware and software issues ... and repair computer hardware and software • Perform routine software checks of shared ...
IT Help Desk Technician
Kalamazoo, MI · On-site
... users, manage helpdesk systems, and support staff with hardware and software issues ... and repair computer hardware and software • Perform routine software checks of shared ...
Engineer - Substation Systems Support, All Levels
Novi, MI · On-site
$90 - $120/hr
Provides technical support to field personnel and contractors in the installation, operation ... Proficient knowledge of computer systems, operating systems and computer hardware. * Sound ...
New
Engineer - Substation Systems Support, All Levels
Novi, MI · On-site
$90 - $120/hr
Provides technical support to field personnel and contractors in the installation, operation ... Proficient knowledge of computer systems, operating systems and computer hardware. * Sound ...
New
IT Service Desk Technician
Livonia, MI · On-site
Medical
Dental
Vision
Life
Retirement
Requirements * 1+ year of equivalent work experience in an IT support role or active enrollment in a relevant degree program. * Knowledge of computer hardware, software, and mobile devices.
IT Service Desk Technician
Livonia, MI · On-site
Medical
Dental
Vision
Life
Retirement
Requirements * 1+ year of equivalent work experience in an IT support role or active enrollment in a relevant degree program. * Knowledge of computer hardware, software, and mobile devices.
IT Service Desk Technician
Medical
Dental
Vision
Life
Retirement
Requirements * 1+ year of equivalent work experience in an IT support role or active enrollment in a relevant degree program. * Knowledge of computer hardware, software, and mobile devices.
IT Service Desk Technician
Medical
Dental
Vision
Life
Retirement
Requirements * 1+ year of equivalent work experience in an IT support role or active enrollment in a relevant degree program. * Knowledge of computer hardware, software, and mobile devices.
IT Help Desk Technician
Kalamazoo, MI · On-site
... and repair computer hardware and software • Perform routine software checks of shared ... for staff support Qualifications : Required : • Proven problem-solving skillset, while ...
IT Help Desk Technician
Kalamazoo, MI · On-site
... and repair computer hardware and software • Perform routine software checks of shared ... for staff support Qualifications : Required : • Proven problem-solving skillset, while ...
IT Service Desk Technician
Ann Arbor, MI · On-site
Medical
Dental
Vision
Life
Retirement
Requirements * 1+ year of equivalent work experience in an IT support role or active enrollment in a relevant degree program. * Knowledge of computer hardware, software, and mobile devices.
Quick apply
IT Service Desk Technician
Ann Arbor, MI · On-site
Medical
Dental
Vision
Life
Retirement
Requirements * 1+ year of equivalent work experience in an IT support role or active enrollment in a relevant degree program. * Knowledge of computer hardware, software, and mobile devices.
IT Service Desk Technician
Livonia, MI · On-site
Medical
Dental
Vision
Life
Retirement
Requirements * 1+ year of equivalent work experience in an IT support role or active enrollment in a relevant degree program. * Knowledge of computer hardware, software, and mobile devices.
IT Service Desk Technician
Livonia, MI · On-site
Medical
Dental
Vision
Life
Retirement
Requirements * 1+ year of equivalent work experience in an IT support role or active enrollment in a relevant degree program. * Knowledge of computer hardware, software, and mobile devices.
IT Service Desk Technician
Livonia, MI · On-site
Medical
Dental
Vision
Life
Retirement
Requirements * 1+ year of equivalent work experience in an IT support role or active enrollment in a relevant degree program. * Knowledge of computer hardware, software, and mobile devices.
Quick apply
IT Service Desk Technician
Livonia, MI · On-site
Medical
Dental
Vision
Life
Retirement
Requirements * 1+ year of equivalent work experience in an IT support role or active enrollment in a relevant degree program. * Knowledge of computer hardware, software, and mobile devices.
IT Service Desk Technician
Medical
Dental
Vision
Life
Retirement
Requirements * 1+ year of equivalent work experience in an IT support role or active enrollment in a relevant degree program. * Knowledge of computer hardware, software, and mobile devices.
IT Service Desk Technician
Medical
Dental
Vision
Life
Retirement
Requirements * 1+ year of equivalent work experience in an IT support role or active enrollment in a relevant degree program. * Knowledge of computer hardware, software, and mobile devices.
Hardware Engineer
Zeeland, MI · On-site
$113K - $150K/yr
Collaborate across electrical, mechanical, and software teams to support full product development ... Bachelor of Science in Electronics/Electrical Engineering, Computer Science, or related field ...
Hardware Engineer
Zeeland, MI · On-site
$113K - $150K/yr
Collaborate across electrical, mechanical, and software teams to support full product development ... Bachelor of Science in Electronics/Electrical Engineering, Computer Science, or related field ...
Hardware Engineer
Farmington Hills, MI · On-site
$121K - $160K/yr
Work with and thoroughly support manufacturing teams to release hardware designs into production ... Dexterity of hands, fingers, and wrists to operate a computer keyboard, mouse, and other computer ...
Hardware Engineer
Farmington Hills, MI · On-site
$121K - $160K/yr
Work with and thoroughly support manufacturing teams to release hardware designs into production ... Dexterity of hands, fingers, and wrists to operate a computer keyboard, mouse, and other computer ...
Hardware Engineer
Farmington Hills, MI · On-site
$121K - $160K/yr
Work with and thoroughly support manufacturing teams to release hardware designs into production ... Dexterity of hands, fingers, and wrists to operate a computer keyboard, mouse, and other computer ...
Hardware Engineer
Farmington Hills, MI · On-site
$121K - $160K/yr
Work with and thoroughly support manufacturing teams to release hardware designs into production ... Dexterity of hands, fingers, and wrists to operate a computer keyboard, mouse, and other computer ...
Knowledge of basic computer hardware. * Experience with desktop operating systems including ... Extensive application support experience. * Working knowledge of a range of diagnostic utilities.
Knowledge of basic computer hardware. * Experience with desktop operating systems including ... Extensive application support experience. * Working knowledge of a range of diagnostic utilities.
Knowledge of basic computer hardware. * Experience with desktop operating systems including ... Extensive application support experience. * Working knowledge of a range of diagnostic utilities.
Knowledge of basic computer hardware. * Experience with desktop operating systems including ... Extensive application support experience. * Working knowledge of a range of diagnostic utilities.
IMMEDIATELY Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and ...
IMMEDIATELY Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and ...
Field Service Engineer
Grand Rapids, MI · On-site
... supporting the customer per the terms of the Service Level Agreement (SLA) with Park Place Technologies. Specifically, it will be responding to customers' system failures by way of computer hardware ...
Field Service Engineer
Grand Rapids, MI · On-site
... supporting the customer per the terms of the Service Level Agreement (SLA) with Park Place Technologies. Specifically, it will be responding to customers' system failures by way of computer hardware ...
Desktop Support Technician 3
Big Rapids, MI · On-site
$26/hr
Medical
PTO
Manage computer lab and classroom spaces including start of semester classroom readiness, computer set-up, software and hardware upgrades, re-imaging, and maintenance. *Facilitate and assist in ...
Desktop Support Technician 3
Big Rapids, MI · On-site
$26/hr
Medical
PTO
Manage computer lab and classroom spaces including start of semester classroom readiness, computer set-up, software and hardware upgrades, re-imaging, and maintenance. *Facilitate and assist in ...
Help Desk Manager
Battle Creek, MI · On-site
... support solutions that enhance user experience and operational effectiveness. Minimum Requirements: * Bachelor's degree. * Five (5) years relevant experience * Strong experience in computer hardware ...
Help Desk Manager
Battle Creek, MI · On-site
... support solutions that enhance user experience and operational effectiveness. Minimum Requirements: * Bachelor's degree. * Five (5) years relevant experience * Strong experience in computer hardware ...
Computer Hardware Support information
See Michigan salary details
$11.10 - $13.54
13% of jobs
$14.82 is the 25th percentile. Wages below this are outliers.
$13.54 - $15.98
23% of jobs
The median wage is $17 / hr.
$15.98 - $18.42
33% of jobs
$19.09 is the 75th percentile. Wages above this are outliers.
$18.42 - $20.86
21% of jobs
$20.86 - $23.29
4% of jobs
$23.29 - $25.73
1% of jobs
$25.73 - $28.17
2% of jobs
$28.17 - $30.61
1% of jobs
$30.61 - $33.05
0% of jobs
$33.05 - $35.49
0% of jobs
$35.49 - $37.92
1% of jobs
$11
$19
$37
How much do computer hardware support jobs pay per hour?
As of Aug 20, 2026, the average hourly pay for computer hardware support in Michigan is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $19.09 per hour, depending on experience, location, and employer.
What is computer hardware support?
Computer hardware support refers to the assistance provided to users and organizations for troubleshooting, maintaining, and repairing physical components of computers and related devices. This includes diagnosing issues with parts like motherboards, hard drives, RAM, printers, and other peripherals. Hardware support technicians help ensure that all computer equipment runs efficiently and address any malfunctions or upgrades as needed. Their work is essential for minimizing downtime and keeping technology operations smooth.
What are the key skills and qualifications needed to thrive as a computer hardware support specialist?
To thrive as a Computer Hardware Support specialist, you need strong troubleshooting abilities, knowledge of computer hardware components, and often an associate degree or relevant certifications like CompTIA A+. Familiarity with diagnostic tools, ticketing systems, and hardware imaging software is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this field. These skills are crucial for efficiently resolving technical issues and ensuring minimal downtime for end users or business operations.
What are the typical challenges faced by computer hardware support professionals, and how can they be addressed?
Computer Hardware Support professionals often encounter challenges such as diagnosing complex hardware issues, managing high-priority service requests, and keeping up with rapidly evolving technology. To address these challenges, it's important to develop strong troubleshooting skills, maintain clear communication with both users and IT teams, and participate in ongoing training to stay current with new hardware and support tools. Collaboration with colleagues and leveraging documentation or knowledge bases can also help in resolving uncommon or critical issues more efficiently.
What is the difference between Computer Hardware Support vs Computer Network Support?
| Aspect | Computer Hardware Support | Computer Network Support |
|---|---|---|
| Certifications | A+ Certification, CompTIA Hardware+ | CCNA, CompTIA Network+ |
| Work Environment | On-site, repair shops, IT departments | On-site, help desks, network operations centers |
| Job Focus | Hardware installation, troubleshooting, repairs | Network setup, maintenance, troubleshooting |
| Industry Usage | IT support, manufacturing, retail | Telecommunications, data centers, enterprise IT |
While both roles support IT infrastructure, Computer Hardware Support primarily focuses on physical devices like computers and peripherals, whereas Computer Network Support specializes in maintaining and troubleshooting network systems. Both roles often require similar certifications and work environments, but their core responsibilities differ significantly.
What are popular job titles related to Computer Hardware Support jobs in Michigan?
For Computer Hardware Support jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Computer Hardware Support jobs in Michigan look for?
The top searched job categories for Computer Hardware Support jobs in Michigan are:
Full-time
Re-posted 16 days ago
Job description
Job Summary:
Catholic Financial Life is an organization committed to serving communities and providing financial security. The Service Desk Support Manager oversees the technical support team, ensuring high-quality support for employees and sales agents while managing complex technical issues and team performance.
Responsibilities:
• Facilitates change management discussions.
• Oversees the Support Technician team by managing workloads, monitoring performance, providing coaching and feedback, and ensuring service levels and quality standards are met.
• Implements service desk policies, procedures, and best practices.
• Assists with managing relationships with vendors for software or hardware support.
• Monitoring and reporting on service desk performance metrics
• Audits service desk tickets to ensure adherence to standards.
• Responds to and manages more complex client support queries, troubleshooting hardware, software, and network-related issues.
• Provides expert-level support in person, over the phone, or via remote access, with an emphasis on resolving issues in a timely manner.
• Diagnoses and troubleshoots issues with computer software, peripherals, hardware, and network systems.
• Utilizes diagnostic tools and troubleshooting techniques to identify the root causes of issues, including system crashes and connectivity problems.
• Provides problem-solving support and guides clients through in-depth technical solutions.
• Delivers training on advanced technical topics, including system configuration, software updates, and efficient usage of IT resources.
• Installs, configures, and upgrades hardware and software systems to maintain optimal performance.
• Collaborates with other IT teams to escalate unresolved or high-priority issues.
• Completes support tickets, ensuring issues are tracked, documented, and resolved within set timeframes.
• Develops and maintains documentation for troubleshooting procedures, software installations, and system configurations.
• Participates in continuous improvement efforts to streamline support processes and enhance user experience.
• Other duties as assigned.
Qualifications:
Required:
• Post-Secondary Degree in Information Systems or equivalent experience in related field.
• 7+ years working in information technology operations is preferred.
• Experience with managing IT service desk operations is preferred.
• Working knowledge of and hands-on experience with IT Asset Management (ITAM), IT Service Management (ITSM), and IT Infrastructure Library (ITIL) frameworks, including the application of best practices to support service delivery, incident management, and continuous improvement initiatives.
• Analytical and problem-solving skills; ability to troubleshoot computer problems.
• Self-starter with excellent teamwork skills and an innate sense of urgency.
• Proficient in service desk software, remote access tools, and ITSM platforms.
• Exceptional analytical and problem-solving abilities, with experience handling complex technical issues.
• Ability to work under pressure and manage multiple priorities, ensuring timely resolution of client requests.
• Strong interpersonal and communication skills, with the ability to explain technical concepts to non-technical users.
Preferred:
• 7+ years working in information technology operations is preferred.
• Experience with managing IT service desk operations is preferred.
Company:
Catholic Financial Life is a non-profit insurance organization that provides financial services for Catholics. Founded in 1868, the company is headquartered in Milwaukee, USA, with a team of 51-200 employees. The company is currently Growth Stage.
Catholic Financial Life is an organization committed to serving communities and providing financial security. The Service Desk Support Manager oversees the technical support team, ensuring high-quality support for employees and sales agents while managing complex technical issues and team performance.
Responsibilities:
• Facilitates change management discussions.
• Oversees the Support Technician team by managing workloads, monitoring performance, providing coaching and feedback, and ensuring service levels and quality standards are met.
• Implements service desk policies, procedures, and best practices.
• Assists with managing relationships with vendors for software or hardware support.
• Monitoring and reporting on service desk performance metrics
• Audits service desk tickets to ensure adherence to standards.
• Responds to and manages more complex client support queries, troubleshooting hardware, software, and network-related issues.
• Provides expert-level support in person, over the phone, or via remote access, with an emphasis on resolving issues in a timely manner.
• Diagnoses and troubleshoots issues with computer software, peripherals, hardware, and network systems.
• Utilizes diagnostic tools and troubleshooting techniques to identify the root causes of issues, including system crashes and connectivity problems.
• Provides problem-solving support and guides clients through in-depth technical solutions.
• Delivers training on advanced technical topics, including system configuration, software updates, and efficient usage of IT resources.
• Installs, configures, and upgrades hardware and software systems to maintain optimal performance.
• Collaborates with other IT teams to escalate unresolved or high-priority issues.
• Completes support tickets, ensuring issues are tracked, documented, and resolved within set timeframes.
• Develops and maintains documentation for troubleshooting procedures, software installations, and system configurations.
• Participates in continuous improvement efforts to streamline support processes and enhance user experience.
• Other duties as assigned.
Qualifications:
Required:
• Post-Secondary Degree in Information Systems or equivalent experience in related field.
• 7+ years working in information technology operations is preferred.
• Experience with managing IT service desk operations is preferred.
• Working knowledge of and hands-on experience with IT Asset Management (ITAM), IT Service Management (ITSM), and IT Infrastructure Library (ITIL) frameworks, including the application of best practices to support service delivery, incident management, and continuous improvement initiatives.
• Analytical and problem-solving skills; ability to troubleshoot computer problems.
• Self-starter with excellent teamwork skills and an innate sense of urgency.
• Proficient in service desk software, remote access tools, and ITSM platforms.
• Exceptional analytical and problem-solving abilities, with experience handling complex technical issues.
• Ability to work under pressure and manage multiple priorities, ensuring timely resolution of client requests.
• Strong interpersonal and communication skills, with the ability to explain technical concepts to non-technical users.
Preferred:
• 7+ years working in information technology operations is preferred.
• Experience with managing IT service desk operations is preferred.
Company:
Catholic Financial Life is a non-profit insurance organization that provides financial services for Catholics. Founded in 1868, the company is headquartered in Milwaukee, USA, with a team of 51-200 employees. The company is currently Growth Stage.
About Catholic Financial Life
Sourced by ZipRecruiter
Industry
Insurance services
Company size
51 - 200 Employees
Headquarters location
Milwaukee, WI, US
Year founded
1868