Agency Support Analyst Responsibilities Provide end-user problem support by giving immediate response to end-user problems and questions related to computer hardware, application and system software ...
Agency Support Analyst Responsibilities Provide end-user problem support by giving immediate response to end-user problems and questions related to computer hardware, application and system software ...
Business Systems Analyst
Farmington Hills, MI · On-site
$67K/yr
Provide application support to the operations team, provide basic computer/hardware support, and provide technical support. * Other duties assigned by management. Qualifications and Educational ...
Quick apply
Business Systems Analyst
Farmington Hills, MI · On-site
$67K/yr
Provide application support to the operations team, provide basic computer/hardware support, and provide technical support. * Other duties assigned by management. Qualifications and Educational ...
Apple Support Specialist
Troy, MI · On-site
... computer hardware repair experience. • Daily reporting to clients. • Tracking time and job ... devices and environment support. • If you do not have Apple Macintosh experience AND ...
Apple Support Specialist
Troy, MI · On-site
... computer hardware repair experience. • Daily reporting to clients. • Tracking time and job ... devices and environment support. • If you do not have Apple Macintosh experience AND ...
Desktop Support Specialist Associate
Ann Arbor, MI · On-site
$50K - $52K/yr
Who We Are ITS supports U-M faculty, researchers, staff, and students in their use of technology to ... The ability to move boxes and computer hardware weighing up to 50 lbs across campus and/or within ...
Desktop Support Specialist Associate
Ann Arbor, MI · On-site
$50K - $52K/yr
Who We Are ITS supports U-M faculty, researchers, staff, and students in their use of technology to ... The ability to move boxes and computer hardware weighing up to 50 lbs across campus and/or within ...
... hardware and operating systems, and introductory networking courses in a classroom setting or ... completion. • Actively support student success through guidance, advising and assisting ...
... hardware and operating systems, and introductory networking courses in a classroom setting or ... completion. • Actively support student success through guidance, advising and assisting ...
Hardware Engineer
$116K - $154K/yr
... supporting architecture definition, schematic design, PCB development, hardware integration ... Bachelor's or Master's degree in Electrical Engineering, Electronics Engineering, Computer ...
Hardware Engineer
$116K - $154K/yr
... supporting architecture definition, schematic design, PCB development, hardware integration ... Bachelor's or Master's degree in Electrical Engineering, Electronics Engineering, Computer ...
L2 Desktop Support Engineer
Saline, MI · On-site
$55K - $65K/yr
... computer hardware and software for end users. • Analyze, resolve, respond to, and document end ... Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity ...
L2 Desktop Support Engineer
Saline, MI · On-site
$55K - $65K/yr
... computer hardware and software for end users. • Analyze, resolve, respond to, and document end ... Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity ...
L2 Desktop Support Engineer
Saline, MI · On-site
$55K - $65K/yr
... computer hardware and software for end users. • Analyze, resolve, respond to, and document end ... Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity ...
L2 Desktop Support Engineer
Saline, MI · On-site
$55K - $65K/yr
... computer hardware and software for end users. • Analyze, resolve, respond to, and document end ... Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity ...
L2 Desktop Support Engineer
Saline, MI · On-site
$55K - $65K/yr
... computer hardware and software for end users. • Analyze, resolve, respond to, and document end ... Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity ...
L2 Desktop Support Engineer
Saline, MI · On-site
$55K - $65K/yr
... computer hardware and software for end users. • Analyze, resolve, respond to, and document end ... Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity ...
L2 Desktop Support Engineer
Saline, MI · On-site
$55K - $65K/yr
... computer hardware and software for end users. • Analyze, resolve, respond to, and document end ... Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity ...
L2 Desktop Support Engineer
Saline, MI · On-site
$55K - $65K/yr
... computer hardware and software for end users. • Analyze, resolve, respond to, and document end ... Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity ...
Hardware Engineer
Auburn Hills, MI · On-site
$116K - $154K/yr
We take pride in fostering a culture where employees feel valued, supported, and inspired to grow ... Bachelor's or Master's degree in Electrical Engineering, Electronics Engineering, Computer ...
Hardware Engineer
Auburn Hills, MI · On-site
$116K - $154K/yr
We take pride in fostering a culture where employees feel valued, supported, and inspired to grow ... Bachelor's or Master's degree in Electrical Engineering, Electronics Engineering, Computer ...
Hardware Engineer
Auburn Hills, MI · On-site
$116K - $154K/yr
We take pride in fostering a culture where employees feel valued, supported, and inspired to grow ... Bachelor's or Master's degree in Electrical Engineering, Electronics Engineering, Computer ...
Quick apply
Hardware Engineer
Auburn Hills, MI · On-site
$116K - $154K/yr
We take pride in fostering a culture where employees feel valued, supported, and inspired to grow ... Bachelor's or Master's degree in Electrical Engineering, Electronics Engineering, Computer ...
IT Help Desk Technician
Kalamazoo, MI · On-site
... users, manage helpdesk systems, and support staff with hardware and software issues ... and repair computer hardware and software • Perform routine software checks of shared ...
IT Help Desk Technician
Kalamazoo, MI · On-site
... users, manage helpdesk systems, and support staff with hardware and software issues ... and repair computer hardware and software • Perform routine software checks of shared ...
Hardware Engineer
Farmington Hills, MI · On-site
$121K - $160K/yr
Work with and thoroughly support manufacturing teams to release hardware designs into production ... Dexterity of hands, fingers, and wrists to operate a computer keyboard, mouse, and other computer ...
Hardware Engineer
Farmington Hills, MI · On-site
$121K - $160K/yr
Work with and thoroughly support manufacturing teams to release hardware designs into production ... Dexterity of hands, fingers, and wrists to operate a computer keyboard, mouse, and other computer ...
Hardware Engineer
Farmington Hills, MI · On-site
$121K - $160K/yr
Work with and thoroughly support manufacturing teams to release hardware designs into production ... Dexterity of hands, fingers, and wrists to operate a computer keyboard, mouse, and other computer ...
Hardware Engineer
Farmington Hills, MI · On-site
$121K - $160K/yr
Work with and thoroughly support manufacturing teams to release hardware designs into production ... Dexterity of hands, fingers, and wrists to operate a computer keyboard, mouse, and other computer ...
IT Help Desk Technician
Kalamazoo, MI · On-site
... and repair computer hardware and software • Perform routine software checks of shared ... for staff support Qualifications : Required : • Proven problem-solving skillset, while ...
IT Help Desk Technician
Kalamazoo, MI · On-site
... and repair computer hardware and software • Perform routine software checks of shared ... for staff support Qualifications : Required : • Proven problem-solving skillset, while ...
IT Support Technician
Holland, MI · On-site
$55K - $65K/yr
SUMMARY The IT Support Technician provides experienced, hands-on technical support for the organization's computer hardware, software, and end-user systems. This role independently diagnoses and ...
IT Support Technician
Holland, MI · On-site
$55K - $65K/yr
SUMMARY The IT Support Technician provides experienced, hands-on technical support for the organization's computer hardware, software, and end-user systems. This role independently diagnoses and ...
IT Support Specialist
$50K - $55K/yr
Position: IT Support Specialist Location: Grand Rapids, MI (Hybrid) Salary: $50,000-55,000 Benefits ... Solid understanding of computer hardware and peripherals, including printers, webcams, and ...
IT Support Specialist
$50K - $55K/yr
Position: IT Support Specialist Location: Grand Rapids, MI (Hybrid) Salary: $50,000-55,000 Benefits ... Solid understanding of computer hardware and peripherals, including printers, webcams, and ...
Platform Hardware Technical Engineer
Dearborn, MI · Hybrid
$162K/yr
Bachelor of Science in Electrical Engineering, Electrical Computer Engineering, Mechanical ... Support the DV process by proactively cascading Platform requirements, driving DFMEA development ...
Platform Hardware Technical Engineer
Dearborn, MI · Hybrid
$162K/yr
Bachelor of Science in Electrical Engineering, Electrical Computer Engineering, Mechanical ... Support the DV process by proactively cascading Platform requirements, driving DFMEA development ...
Desktop Support Technician 3
Big Rapids, MI · On-site
$26/hr
Manage computer lab and classroom spaces including start of semester classroom readiness, computer set-up, software and hardware upgrades, re-imaging, and maintenance. *Facilitate and assist in ...
Desktop Support Technician 3
Big Rapids, MI · On-site
$26/hr
Manage computer lab and classroom spaces including start of semester classroom readiness, computer set-up, software and hardware upgrades, re-imaging, and maintenance. *Facilitate and assist in ...
Computer Hardware Support information
See Michigan salary details
$11.10 - $13.54
13% of jobs
$14.82 is the 25th percentile. Wages below this are outliers.
$13.54 - $15.98
23% of jobs
The median wage is $17 / hr.
$15.98 - $18.42
33% of jobs
$19.09 is the 75th percentile. Wages above this are outliers.
$18.42 - $20.86
21% of jobs
$20.86 - $23.29
4% of jobs
$23.29 - $25.73
1% of jobs
$25.73 - $28.17
2% of jobs
$28.17 - $30.61
1% of jobs
$30.61 - $33.05
0% of jobs
$33.05 - $35.49
0% of jobs
$35.49 - $37.92
1% of jobs
$11
$19
$37
How much do computer hardware support jobs pay per hour?
What degree do you need to work on computer hardware?
What are the typical challenges faced by Computer Hardware Support professionals, and how can they be addressed?
What is the difference between Computer Hardware Support vs Computer Network Support?
| Aspect | Computer Hardware Support | Computer Network Support |
|---|---|---|
| Certifications | A+ Certification, CompTIA Hardware+ | CCNA, CompTIA Network+ |
| Work Environment | On-site, repair shops, IT departments | On-site, help desks, network operations centers |
| Job Focus | Hardware installation, troubleshooting, repairs | Network setup, maintenance, troubleshooting |
| Industry Usage | IT support, manufacturing, retail | Telecommunications, data centers, enterprise IT |
While both roles support IT infrastructure, Computer Hardware Support primarily focuses on physical devices like computers and peripherals, whereas Computer Network Support specializes in maintaining and troubleshooting network systems. Both roles often require similar certifications and work environments, but their core responsibilities differ significantly.
What is computer hardware support?
What is a computer hardware support specialist job description?
What are the key skills and qualifications needed to thrive as a Computer Hardware Support specialist, and why are they important?
Is there a high demand for computer hardware engineers?
What are the 4 types of computer hardware?

Full-time
Medical, Dental, Vision, Retirement
Posted 11 days ago
Job description
Agency Support Analyst Objective
To provide Level I technical support in a call center environment for up to 2,400 end-users. To provide proactive communication to all appropriate parties regarding online production system issues and outages. To provide problem analysis, resolution and coordination services to customers who require assistance in solving day-to-day operating problems related to specific application software systems, generic use utility software, personal computers and related equipment; network access; production batch output; and technical operating procedures. To recognize, analyze, and report ongoing problem trends and document solutions in a service desk tracking system.
Agency Support Analyst Responsibilities
Provide end-user problem support by giving immediate response to end-user problems and questions related to computer hardware, application and system software, network communications, batch production processing, system and network administration, and related business procedures. Analyze and independently resolve 75 percent of assigned problems on initial end-user contact. Request assistance of senior analyst or Level II support if unable to determine immediate resolution. Assign unresolved complex problems to Level II technical support or other support personnel as appropriate. Dispatch unresolved network problems to appropriate vendors. Follow up on all open problems to assure timely response to the end-user. Document all reported problems on the problem tracking system.
Provide a solid level of support to applications and products including, but not limited to, FB CARES, Microsoft Word, Excel, Outlook, Online Forms, Eforms, Security Forms, Auto/Member, Homeowners, BAP Quote, Customer Center/Lienholder, Document Center, Farmowners, Life Solutions, Photo Upload, RCT, BVS, Life Wizard, Online Manuals, Guardian, Farm Bureau Portal knowledge and navigation, Internet Explorer, Agent Log File, US Signal, Payroll’s ADP EeTime, LexisNexis-MVRs/Pay Advantage, Active Directory, Query, printing of all applications, printing hardware problems, Office Communicator, basic mainframe knowledge, Cipher Trust, E-mail Encryption, and Password Self Service.
Provide a solid level of understanding and knowledge related to the operational aspects of the Field Force environment including workstation and printer hardware usage.
Agency Support Analyst Qualifications
Required
High school diploma or equivalent required.
Three years of experience in information technology or concentrated use of personal computers required.
Good understanding of insurance concepts required.
Demonstrated ability to communicate clearly, succinctly and in a manner that appeals to a wide audience.
Preferred
Associate’s or bachelor’s degree in business or computer science preferred.
Experience in customer service or technical help desk environment preferred.
Understanding of Farm Bureau's processing environment preferred.
Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.
PM19
About Michigan Farm Bureau
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