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Complaint Jobs (NOW HIRING)

Masimo

Clinical Complaint Specialist

Irvine, CA · On-site

$80K - $100K/yr

Job Summary The Clinical Complaint Specialist is responsible for the clinical assessment, evaluation, and processing of medical device complaints in support of regulatory compliance and product ...

Masimo

Clinical Complaint Specialist

Irvine, CA

$80K - $100K/yr

Job Summary The Clinical Complaint Specialist is responsible for the clinical assessment, evaluation, and processing of medical device complaints in support of regulatory compliance and product ...

Heartflow

Senior Complaint Specialist

Austin, TX · Hybrid

$75K - $100K/yr

The Opportunity As our Senior Complaint Specialist , you will play a critical role in ensuring the safety and regulatory integrity of our products after they reach clinicians and patients. You will ...

Innovative Career Resources & Staffing

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Complaint Specialist

Irvine, CA · On-site

$70K - $80K/yr

Participate in customer complaint and inquiry processes, including but not limited to, complaint intake, documentation and lead of assigned investigations, customer follow-up and management, and ...

Solventum

Complaint Analyst I

Eagan, MN · On-site

$64K - $89K/yr

Managing complaint handling assigned product complaint assignments. * Meeting daily team and individual complaint handling output goals. * Performing document complaint investigation to either close ...

Santen

Complaint Coordinator

Miami, FL · On-site

Santen InnFocus, Inc. in Miami is looking for a Complaint Coordinator to join their team. The role is 100% on-site. This role focuses on managing and processing product complaints related to the ...

Pioneer Data

Complaint Analyst II

West Chester, PA

Customer Quality member responsible for supporting Post Market Regulatory Affairs activities associated with complaint handling and MDR submissions. These activities include intake, investigation ...

Healthcare

Complaint Analyst I

Eagan, MN

$64K - $89K/yr

Managing complaint handling assigned product complaint assignments. * Meeting daily team and individual complaint handling output goals. * Performing document complaint investigation to either close ...

Santen

Complaint Coordinator

Miami, FL · On-site

$47K/yr

Santen InnFocus, Inc. in Miami is looking for a Complaint Coordinator to join their team. The role is 100% on-site. This role focuses on managing and processing product complaints related to the ...

Fresenius

Product Complaint Coordinator

Warrendale, PA · On-site

$19 - $23/hr

Responsibilities 1. Perform complaint investigation and complaint closure per established procedures and forms. 2. Capture all complaint information and ensure all necessary documentation (i.e ...

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Complaint information

What is the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as customer success managers, technical support managers, or roles in industries like finance or technology. These positions typically require advanced skills, experience, and sometimes certifications, and can offer salaries exceeding $70,000 annually depending on the industry and location.

What are Complaint Handlers?

Complaint Handlers are professionals responsible for addressing and resolving customer or client complaints within an organization. They listen to concerns, investigate issues, and work to find solutions that satisfy both the customer and the company. Their role often involves communication, problem-solving, and maintaining records of complaints to help improve services or products. Complaint Handlers play a crucial role in maintaining positive customer relationships and upholding the reputation of the business.

What are the four types of complaints?

In a complaint-related role, the four common types of complaints are product or service issues, billing or payment problems, delivery or timing concerns, and customer service interactions. Understanding these categories helps in effectively addressing and resolving customer concerns promptly. Proper documentation and communication skills are essential for handling different complaint types efficiently.

What skills does a complaints investigator need?

A complaints investigator needs strong communication skills to listen and gather information effectively, as well as analytical skills to assess complaints and identify solutions. Attention to detail, problem-solving abilities, and knowledge of relevant laws or policies are also important. Proficiency with case management software and the ability to handle sensitive information are often required.

What are some common challenges faced by professionals in complaint handling roles, and how can they be addressed?

Professionals in complaint handling roles often encounter challenges such as managing difficult conversations, resolving complex issues efficiently, and balancing customer satisfaction with company policies. To address these, it’s important to maintain strong communication skills, remain calm under pressure, and stay knowledgeable about products and procedures. Many organizations provide training on conflict resolution and escalation protocols, and team members frequently collaborate to share best practices. This collaborative environment and ongoing development help complaint handlers navigate challenges and improve customer experiences.

What does a complaints handler do?

A complaints handler is responsible for managing and resolving customer complaints by investigating issues, communicating with customers, and providing solutions. They often document interactions, follow company policies, and may use customer service software to track cases. Strong communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Complaint Handler, and why are they important?

To thrive as a Complaint Handler, you need strong communication skills, attention to detail, and experience in customer service or a related field. Familiarity with CRM systems, case management software, and sometimes specific industry regulations or certifications is typically required. Emotional intelligence, patience, and problem-solving abilities make someone excel in resolving customer issues effectively. These skills ensure customer satisfaction, compliance with company policies, and the efficient resolution of complaints.

What is the difference between Complaint vs Customer Service Representative?

AspectComplaintCustomer Service Representative
Required credentialsHigh school diploma or equivalent; training in conflict resolutionHigh school diploma; communication skills training
Work environmentCall centers, support desks, online chatCall centers, retail, corporate offices
Employer and industry usageCustomer support, service industriesRetail, telecom, banking, hospitality
Common search intentHandling customer complaints, resolving issuesAssisting customers, providing information

While both roles involve interacting with customers, a Complaint specialist focuses on addressing and resolving specific complaints, often requiring conflict resolution skills. A Customer Service Representative provides general support and assistance, handling inquiries and ensuring customer satisfaction. Understanding these differences helps in choosing the right career path or job search focus.

More about Complaint jobs
What cities are hiring for Complaint jobs? Cities with the most Complaint job openings:
What are the most commonly searched types of Complaint jobs? The most popular types of Complaint jobs are:
What states have the most Complaint jobs? States with the most job openings for Complaint jobs include:
Complaint jobs near you
Complaint Analysts/ Complaint Specialist/ Complaint

Complaint Analysts/ Complaint Specialist/ Complaint

Integrated Resources INC

Raritan, NJ • On-site

Contractor

Re-posted 5 days ago

Job description

Company Description

A Few Words About Us
Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.

Job Description

Complaint Analysts/ Complaint Specialist/ Complaint coordinator is the frequent open position in Johnson & Johnson. Please share below the details and your updated resume with us so that I would be able to submit you first compare to other candidates in order to get the in -personal interview request from the company.

I would like to mention that Johnson & Johnson has fastest interview process, as per our multiple year of experience, they moves very fast with the in - personal and offer. We have placed so many candidates, those we have submitted in an hours when the position comes in.

Take some smart step and get the job in one of the leading healthcare company - Johnson & Johnson.

Please provide the below details

Total Experience -

Expected Rate -

Current Rate -

Visa Status -

DOB( Just Date and month is require for submission purpose ) -

Available for in person -

Available to Join -

Location -

Work Status -

Qualification- 

In considering candidates, time is of essence so please respond ASAP. 


Additional Information

Contact- Tel: (732) 549 2030 x 210

Sweta Verma 


Integrated Resources logo

About Integrated Resources

Sourced by ZipRecruiter

Integrated Resources Inc (IRI), based in Edison, NJ, US, is an esteemed player in the staffing solutions industry with a credible presence on their official website irionline.com. Notably, IRI provides a range of professional staffing services including contract, contract-to-hire, and direct hire solutions to a wide spectrum of industries such as healthcare, life sciences, manufacturing, financial, insurance, and others. Since its inception, IRI has been committed to delivering top-talent and optimum solutions to meet its clients' diverse needs.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Edison, NJ, US

Year founded

1996

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