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Complaint Handling Jobs (NOW HIRING)

millenniumsoft

Complaint Handling

Tempe, AZ · On-site

Complaint Handling Location : Tempe, AZ Duration : 6 Months Contract Total Hours/week : 40.00 1st shift Description: Required: * BS Engineer degree Desired Skills: * Clear communication skills (the ...

millenniumsoft

Complaint Handling

Sandy, UT · On-site

Complaint Handling Location : Sandy, UT Duration : 6 Months Contract Total Hours/week :40.00 1st shift Description: * Required * BS Engineer degree * All 6 month positions, need bachelors degrees min.

Abbott

Supervisor Complaint Handling

Alameda, CA · On-site

$100K - $200K/yr

The Supervisor Complaint Handling is responsible for providing the direct supervision of non-exempt employees in theComplaint Handling Group who evaluate, process and / or close complaint cases from ...

Abbott

Supervisor Complaint Handling

Alameda, CA

$100K - $200K/yr

The Supervisor Complaint Handling is responsible for providing the direct supervision of non-exempt employees in theComplaint Handling Group who evaluate, process and / or close complaint cases from ...

Abbott

Supervisor Complaint Handling

Alameda, CA · On-site

$100K - $200K/yr

The Supervisor Complaint Handling is responsible for providing the direct supervision of non-exempt employees in the Complaint Handling Group who evaluate, process and / or close complaint cases from ...

Aston Carter

Complaint Analyst

Lebanon, TN · On-site

$27 - $30/hr

Skills complaint handling, complaint analysis, complaint management, medical device, remediation Top Skills Details complaint handling,complaint analysis,complaint management Additional Skills ...

Aston Carter

Complaint Specialist

Lebanon, TN · Hybrid

$27 - $30/hr

Skills complaint handling, complaint analysis, complaint management, medical device, remediation Top Skills Details complaint handling,complaint analysis,complaint management Additional Skills ...

New

VivaQuant, Inc.

Complaint Specialist

Saint Paul, MN · On-site

$60K - $75K/yr

Experience in an FDA QSR environment, as well as complaint handling and/or risk management is a plus. We are a leading provider of remote cardiac monitoring services with offices in Arden Hills, MN ...

millenniumsoft

Complaint Management Spec 2

San Diego, CA · On-site

$47.23/hr

Quality Complaint Handling Experience, Prior Medical Device Experience, Regulation Experience 13485 21 CFR820, Corrective Action/Preventative Action expertise, data analysis The Specialist, Customer ...

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Complaint Handling information

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How much do complaint handling jobs pay per month?

As of Jun 8, 2026, the average monthly pay for complaint handling in the United States is $6,591.00, according to ZipRecruiter salary data. Most workers in this role earn between $6,208.33 and $6,958.33 per month, depending on experience, location, and employer.

What is complaint handling?

Complaint handling refers to the process organizations use to receive, review, investigate, and resolve complaints from customers, clients, or stakeholders. The goal is to address concerns efficiently and fairly, ensuring customer satisfaction while identifying areas for improvement. Effective complaint handling often involves clear procedures, prompt responses, and thorough documentation to prevent similar issues in the future.

What is the difference between Complaint Handling vs Customer Service Representative?

AspectComplaint HandlingCustomer Service Representative
Required CredentialsBasic customer service skills, sometimes certifications in conflict resolutionCustomer service training, communication skills
Work EnvironmentCall centers, support desks, online chatRetail stores, call centers, online support
Employer & Industry UsageBusinesses handling customer complaints across industriesRetail, telecom, hospitality, various service sectors
Common Search & ComparisonFocused on resolving specific complaintsProviding general assistance and information

Complaint Handling specialists focus on resolving specific customer complaints, often requiring conflict resolution skills. Customer Service Representatives provide broader support, assisting with general inquiries and service issues. While both roles involve communication and customer interaction, Complaint Handling is more specialized in addressing and resolving complaints efficiently.

What are the key skills and qualifications needed to thrive in Complaint Handling, and why are they important?

To excel in Complaint Handling, you need strong problem-solving abilities, attention to detail, and a background in customer service or relevant industry experience. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and knowledge of regulatory compliance standards is typically required. Excellent communication, patience, and conflict resolution skills help you effectively address customer concerns and de-escalate tense situations. These skills ensure timely and satisfactory resolutions, help maintain customer trust, and support regulatory compliance.

How does a Complaint Handling specialist typically collaborate with other departments to resolve customer issues?

A Complaint Handling specialist works closely with multiple departments such as Quality Assurance, Customer Service, and Product Development to investigate and resolve customer complaints. They gather relevant information, coordinate with technical teams to analyze root causes, and ensure timely communication with the customer throughout the process. Effective collaboration helps streamline resolutions and improves overall customer satisfaction. Regular meetings and clear documentation are essential to maintain alignment and track progress on complaint cases.
More about Complaint Handling jobs
What cities are hiring for Complaint Handling jobs? Cities with the most Complaint Handling job openings:
What are the most commonly searched types of Complaint Handling jobs? The most popular types of Complaint Handling jobs are:
What states have the most Complaint Handling jobs? States with the most job openings for Complaint Handling jobs include:
What job categories do people searching Complaint Handling jobs look for? The top searched job categories for Complaint Handling jobs are:
Complaint Handling jobs near you
Infographic showing various Complaint Handling job openings in the United States as of May 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $79,092 per year, or $38 per hour.

Complaint Handling

millenniumsoft

Tempe, AZ • On-site

Contractor

Posted 4 days ago

Job description

Position : Complaint Handling
Location : Tempe, AZ
Duration : 6 Months Contract
Total Hours/week : 40.00
1st shift
Description:
Required:
  • BS Engineer degree

Desired Skills:
  • Clear communication skills (the ideal candidate will to communicate with doctors, sales reps and international counterparts via telephone and email).
  • Analytical skills/critical thinking
  • Attention to detail
  • Strong work ethic and time management
  • Would prefer a candidate with some medical experience whether job-related or through education; i.e. FDA knowledge, or anatomy, etc.
  • Not looking for a Quality tech / or lab tech.

Responsibilities:
  • Accurately records and logs all complaint information from customers and Bard employees into the electronic complaint handling database.
  • Records and reports complaints to manufacturers of distributed products as stated in distribution agreements.
  • Acknowledges receipt of complaint and generates closure letters, as appropriate.
  • Assists with complaint reportability determinations (e.g., MDR, Vigilance, etc.).
  • Provides information necessary for completion of regulatory reports (e.g., MDR, Vigilance, etc.).
  • Assures timely complaint closure, meeting both internal and external requirements and goals, by tracking complaints and samples from the customer thru file closure.
  • Completes complaint file closure activities.
  • Continuously monitors complaints for potential trends.
  • Responsible for the secure and accurate maintenance of the complaint database.

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