... and community well-being. Our expertise is in transforming distressed hospitals into stable ... Relations Manager to serve as the primary point of contact for Pharmacy Benefit Managers (PBMs ...
... and community well-being. Our expertise is in transforming distressed hospitals into stable ... Relations Manager to serve as the primary point of contact for Pharmacy Benefit Managers (PBMs ...
... and community well-being. Our expertise is in transforming distressed hospitals into stable ... Payer Relations Manager to serve as the primary point of contact for Pharmacy Benefit Managers ...
... and community well-being. Our expertise is in transforming distressed hospitals into stable ... Payer Relations Manager to serve as the primary point of contact for Pharmacy Benefit Managers ...
... community of practice Oversee Vendor/Contract Labor Management including centralizing strategy ... In partnership with Colleague & Labor Relations Center of Expertise (COE) leadership, Human ...
... community of practice Oversee Vendor/Contract Labor Management including centralizing strategy ... In partnership with Colleague & Labor Relations Center of Expertise (COE) leadership, Human ...
... community of practice Oversee Vendor/Contract Labor Management including centralizing strategy ... In partnership with Colleague & Labor Relations Center of Expertise (COE) leadership, Human ...
... community of practice Oversee Vendor/Contract Labor Management including centralizing strategy ... In partnership with Colleague & Labor Relations Center of Expertise (COE) leadership, Human ...
... community of practice Oversee Vendor/Contract Labor Management including centralizing strategy ... In partnership with Colleague & Labor Relations Center of Expertise (COE) leadership, Human ...
... community of practice Oversee Vendor/Contract Labor Management including centralizing strategy ... In partnership with Colleague & Labor Relations Center of Expertise (COE) leadership, Human ...
... community of practice Oversee Vendor/Contract Labor Management including centralizing strategy ... In partnership with Colleague & Labor Relations Center of Expertise (COE) leadership, Human ...
... community of practice Oversee Vendor/Contract Labor Management including centralizing strategy ... In partnership with Colleague & Labor Relations Center of Expertise (COE) leadership, Human ...
Manager, Employee Relations Investigations
Dearborn, MI · Hybrid
$115K - $218K/yr
The Manager of Employee Relations Investigations is a key leadership role within the People Matters ... Paid time off for individual and team community service * A generous schedule of paid holidays ...
Manager, Employee Relations Investigations
Dearborn, MI · Hybrid
$115K - $218K/yr
The Manager of Employee Relations Investigations is a key leadership role within the People Matters ... Paid time off for individual and team community service * A generous schedule of paid holidays ...
... a national community of practice • Oversee Vendor/Contract Labor Management including ... In partnership with Colleague & Labor Relations Center of Expertise (COE) leadership, Human ...
... a national community of practice • Oversee Vendor/Contract Labor Management including ... In partnership with Colleague & Labor Relations Center of Expertise (COE) leadership, Human ...
This is a great opportunity to launch your career in healthcare marketing, business development, or community relations. What You'll Do: • Represent our agency throughout the Bay City, building ...
This is a great opportunity to launch your career in healthcare marketing, business development, or community relations. What You'll Do: • Represent our agency throughout the Bay City, building ...
Manager, Employee Relations, BlueOval Battery Park Michigan
Marshall, MI · On-site
$115K - $218K/yr
... labor relations, performance management, employee coaching/counseling, employee engagement ... and team community service A generous schedule of paid holidays, including the week between ...
Manager, Employee Relations, BlueOval Battery Park Michigan
Marshall, MI · On-site
$115K - $218K/yr
... labor relations, performance management, employee coaching/counseling, employee engagement ... and team community service A generous schedule of paid holidays, including the week between ...
OUWBSOM Manager for Corporate Relations
Rochester, MI · On-site
$75K/yr
Posting Details Posting Details Position Title OUWBSOM Manager for Corporate Relations Department ... top workplace for LGBTQ+ community members; national recognition as a safe workplace, and ...
OUWBSOM Manager for Corporate Relations
Rochester, MI · On-site
$75K/yr
Posting Details Posting Details Position Title OUWBSOM Manager for Corporate Relations Department ... top workplace for LGBTQ+ community members; national recognition as a safe workplace, and ...
Assistant Community Manager
Allendale, MI · On-site
$16.50 - $20/hr
Prior experience in multi family housing and community relations preferred. * Thorough knowledge of ... Assistant Manager * Assistant Property Manager * Manager * Supervisor * Property Management
Assistant Community Manager
Allendale, MI · On-site
$16.50 - $20/hr
Prior experience in multi family housing and community relations preferred. * Thorough knowledge of ... Assistant Manager * Assistant Property Manager * Manager * Supervisor * Property Management
... Sports Management Experience in public/media relations or community relations Working Conditions Irregular hours including nights, weekends, and holidays Exposure to moderate - high noise level ...
... Sports Management Experience in public/media relations or community relations Working Conditions Irregular hours including nights, weekends, and holidays Exposure to moderate - high noise level ...
Manager, Employee Relations, BlueOval Battery Park Michigan
Marshall, MI · On-site
$115K - $218K/yr
... relations. * 10+ years' experience in performance management, employee coaching/counseling ... Paid time off for individual and team community service * A generous schedule of paid holidays ...
Manager, Employee Relations, BlueOval Battery Park Michigan
Marshall, MI · On-site
$115K - $218K/yr
... relations. * 10+ years' experience in performance management, employee coaching/counseling ... Paid time off for individual and team community service * A generous schedule of paid holidays ...
This is an ideal opportunity for someone interested in healthcare marketing, outside sales, or community relations. This is a field-based, relationship-driven role that requires regular in-person ...
This is an ideal opportunity for someone interested in healthcare marketing, outside sales, or community relations. This is a field-based, relationship-driven role that requires regular in-person ...
... community relations. * Develop new and manage existing client relationships while interfacing with the client for proposal and project related items. * Lead internal and external project risk reviews ...
... community relations. * Develop new and manage existing client relationships while interfacing with the client for proposal and project related items. * Lead internal and external project risk reviews ...
... community relations. * Develop new and manage existing client relationships while interfacing with the client for proposal and project related items. * Lead internal and external project risk reviews ...
... community relations. * Develop new and manage existing client relationships while interfacing with the client for proposal and project related items. * Lead internal and external project risk reviews ...
Resolves employee complaints or submits unsettled complaints to the Employee & Community Relations Manager for action. Handle all disciplinary actions and employee disputes. * Train, develop and ...
Resolves employee complaints or submits unsettled complaints to the Employee & Community Relations Manager for action. Handle all disciplinary actions and employee disputes. * Train, develop and ...
Resolves employee complaints or submits unsettled complaints to the Employee & Community Relations Manager for action. Handle all disciplinary actions and employee disputes. * Train, develop and ...
Resolves employee complaints or submits unsettled complaints to the Employee & Community Relations Manager for action. Handle all disciplinary actions and employee disputes. * Train, develop and ...
Resolves employee complaints or submits unsettled complaints to the Employee & Community Relations Manager for action. Handle all disciplinary actions and employee disputes. Train, develop and ...
Resolves employee complaints or submits unsettled complaints to the Employee & Community Relations Manager for action. Handle all disciplinary actions and employee disputes. Train, develop and ...
Community Relations Manager information
See Michigan salary details
$31.4K - $39.5K
5% of jobs
$39.5K - $47.6K
3% of jobs
$47.6K - $55.7K
2% of jobs
$55.7K - $63.9K
2% of jobs
$63.9K - $72K
2% of jobs
$72K - $80.1K
2% of jobs
$80.1K - $88.2K
2% of jobs
$88.2K - $96.4K
1% of jobs
$96.4K - $104.5K
0% of jobs
$104.5K - $112.6K
0% of jobs
$113.1K is the 25th percentile. Wages below this are outliers.
$112.6K - $120.7K
80% of jobs
$31.4K
$107.2K
$120.7K
How much do community relations manager jobs pay per year?
What is a Community Relations Manager?
What is the difference between Community Relations Manager vs Public Relations Specialist?
| Aspect | Community Relations Manager | Public Relations Specialist |
|---|---|---|
| Credentials | Bachelor's in Communications, Marketing, or related field; experience in community engagement | Bachelor's in Communications, Journalism, or related; media relations experience |
| Work Environment | Community organizations, nonprofits, corporations | Media outlets, PR agencies, corporate communications |
| Employer & Industry Usage | Used in nonprofits, corporations, government agencies | Common in media, corporate, and agency settings |
| Search & Comparison Intent | Understanding roles in community engagement and outreach | Media relations and reputation management |
The Community Relations Manager focuses on building relationships within local communities, managing outreach programs, and fostering community support. In contrast, the Public Relations Specialist primarily manages media relations, press releases, and overall public image. Both roles require strong communication skills and experience in public engagement, but they serve different strategic purposes within organizations.
What are the key skills and qualifications needed to thrive as a Community Relations Manager, and why are they important?
What Does a Community Relations Manager Do?
A community relations manager is a marketing director who oversees the representation of a company or organization to the communities they work in and with. Job duties include maintaining a positive company image, working with members of the community, and issuing statements to the media. A community relations manager often works on marketing efforts, fundraisers, and other events.
How does a Community Relations Manager typically collaborate with other departments within an organization?
- Community Association Portfolio Manager
- Regional Community Manager
- Urgently Hiring Remote Community Outreach
- Senior Community Association Manager
- Remote Community Manager
- Quality Deer Management Association
- Remote Community Association Manager
- Apartment Community Manager
- Full Time Remote Community Manager
- Manager Community Association Manager

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 6 days ago
Insight Enterprises rating
8.6
Based on 18 frontline employees who took The Breakroom Quiz
26th of 204 rated it services
Job description
Position Overview
We are seeking a proactive, relationship-driven PBM Partnerships & Payer Relations Manager to serve as the primary point of contact for Pharmacy Benefit Managers (PBMs), third-party administrators (TPAs), brokers, and self-funded employer groups. This role is responsible for building new partnerships, strengthening existing relationships, supporting contract execution, ensuring operational accuracy, and driving network growth across all payer and PBM channels. The ideal candidate excels at communication, problem-solving, and business development within the pharmacy or healthcare benefits ecosystem.
Benefits:
- Comprehensive health, dental, and vision insurance
- Paid time off: vacation, holidays, and sick leave
- 401(k) with employer match (immediate vesting; eligibility begins after 3 months)
- Employer - paid short - and long - term disability, basic life insurance
- Voluntary coverages: accident, critical illness, hospital indemnity, AD&D, etc.
Key Responsibilities:
PBM Partnership Management
- Serve as the main liaison for all PBM partners, contractors, TPAs, and associated vendors.
- Manage onboarding, implementations, and ongoing communication to ensure alignment and strong operational performance.
- Oversee contract execution, version control, and escalation resolution with external partners.
- Proactively step in to assist with prior authorizations or operational duties as needed to ensure exceptional service continuity.
- Maintain a clear understanding of PBM reimbursement strategies, plan designs, MAC pricing, and specialty pharmacy dynamics.
- Step in to assist with PAs or operations during high-volume periods or staffing gaps.
Self-Funded Employer Network Development
- Build new relationships with self-funded employers, brokers, benefits consultants, and employer coalitions.
- Identify opportunities for employers to utilize the pharmacy as a preferred or direct-to-employer solution (specialty savings, infusion savings, carve-outs).
- Present pharmacy value propositions, cost-savings models, and service offerings to employer groups.
- Support the execution of direct-to-employer agreements and develop customized employer workflows.
Payer & Network Growth
- Drive expansion into new PBM networks, payer groups, and employer health plans.
- Research and pursue opportunities to improve reimbursement rates or negotiate favorable contract terms.
- Track market trends, competitive pricing, and plan changes influencing pharmacy performance.
- Strengthen ties with existing PBM and payer partners to secure long-term relationships.
Operational & Contract Coordination
- Troubleshoot operational issues, adjudication errors, reimbursement discrepancies, and network constraints.
- Collaborate with internal teams (legal, finance, operations, pharmacy) to ensure contractual accuracy and workflow alignment.
- Maintain oversight of contract renewals, amendments, compliance obligations, and key dates.
- Support renegotiation efforts by preparing comparisons, contract reviews, and partner summaries.
Performance Monitoring & Reporting
- Track reimbursement patterns, adjudication behaviors, specialty margins, and PBM performance metrics.
- Generate internal reporting to evaluate partnership effectiveness and financial outcomes.
- Identify opportunities to optimize pricing strategies, improve patient access, and enhance profitability.
Relationship Building & Strategic Development
- Cultivate strong, trust-based relationships with PBM executives, employer decision-makers, consultants, and industry partners.
- Represent the organization at meetings, conferences, and strategic discussions.
- Identify emerging opportunities for collaboration, market expansion, or product/service enhancement.
Required Qualifications
- Bachelor's degree in Business, Healthcare Administration, Pharmacy, or a related field.
- Experience working with PBMs, payers, networks, benefits administrators, or pharmacy operations.
- Strong communication, negotiation, and relationship-management skills.
- Ability to manage contracts, escalations, timelines, and multi-stakeholder relationships.
- Strong analytical thinking, problem-solving skills, and organizational abilities.
Preferred Qualifications
- Prior experience working directly with PBMs, TPAs, or self-funded employer groups.
- Experience in specialty pharmacy, infusion services, or pharmacy network contracting.
- Working knowledge of claim adjudication, reimbursement structures, MAC lists, spread pricing, and DIR fee models.
- Experience building direct-to-employer pharmacy programs or benefit carve-out models.
- Familiarity with value-based pharmacy programs, outcomes reporting, and data-driven performance metrics.
- Strong understanding of healthcare contracting, payer policies, and benefits administration.
- Ability to interpret contract terms, fee schedules, and reimbursement methodologies.
- Experience presenting pharmacy solutions or savings programs to employers, payers, or consultants.
- Existing relationships with PBMs, benefit brokers, employer groups, or industry partners is a major plus.
Insight is an equal opportunity employer and values workplace diversity!
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