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Community Relations Manager Jobs in Michigan (NOW HIRING)

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Community Relations Manager information

See Michigan salary details

$31.4K

$107.2K

$120.7K

How much do community relations manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for community relations manager in Michigan is $107,182.00, according to ZipRecruiter salary data. Most workers in this role earn between $120,300.00 and $120,300.00 per year, depending on experience, location, and employer.

What is a community relations manager?

A Community Relations Manager is a professional responsible for building and maintaining positive relationships between an organization and the community it serves. They coordinate outreach programs, manage communication with local groups, and represent the organization at public events. Their goal is to enhance the company's reputation, address community concerns, and foster collaboration with stakeholders. Community Relations Managers play a key role in promoting the organization's values and ensuring it remains a good corporate citizen.

What is the difference between Community Relations Manager vs Public Relations Specialist?

AspectCommunity Relations ManagerPublic Relations Specialist
CredentialsBachelor's in Communications, Marketing, or related field; experience in community engagementBachelor's in Communications, Journalism, or related; media relations experience
Work EnvironmentCommunity organizations, nonprofits, corporationsMedia outlets, PR agencies, corporate communications
Employer & Industry UsageUsed in nonprofits, corporations, government agenciesCommon in media, corporate, and agency settings
Search & Comparison IntentUnderstanding roles in community engagement and outreachMedia relations and reputation management

The Community Relations Manager focuses on building relationships within local communities, managing outreach programs, and fostering community support. In contrast, the Public Relations Specialist primarily manages media relations, press releases, and overall public image. Both roles require strong communication skills and experience in public engagement, but they serve different strategic purposes within organizations.

What are the key skills and qualifications needed to thrive as a community relations manager, and why are they important?

To thrive as a Community Relations Manager, you need strong communication, public relations expertise, project management skills, and typically a bachelor's degree in communications, public relations, or a related field. Familiarity with media relations tools, CRM systems, and event management platforms is often required. Exceptional interpersonal skills, cultural awareness, and problem-solving abilities help you build trust and foster positive relationships within the community. These skills are crucial for effectively promoting organizational goals, managing public perception, and ensuring successful community engagement initiatives.

What does a community relations manager do?

A community relations manager is a marketing director who oversees the representation of a company or organization to the communities they work in and with. Job duties include maintaining a positive company image, working with members of the community, and issuing statements to the media. A community relations manager often works on marketing efforts, fundraisers, and other events.

How does a community relations manager typically collaborate with other departments within an organization?

Community Relations Managers frequently work cross-functionally with departments such as marketing, public relations, human resources, and executive leadership. They coordinate closely with these teams to ensure that messaging is consistent, community initiatives align with the organization's goals, and relevant feedback from the community is shared internally. This collaboration often involves joint planning of events, developing outreach materials, and supporting company-wide social responsibility projects. Building strong internal relationships is crucial to effectively advocate for community needs and maximize positive impact.

What degree do you need for community relations manager?

A community relations manager typically needs a bachelor's degree in public relations, communications, marketing, or a related field. Relevant skills such as interpersonal communication, public speaking, and experience with social media tools are also important for the role.
More about Community Relations Manager jobs

What are the most commonly searched types of Community Relations jobs in Michigan?

The most popular types of Community Relations jobs in Michigan are:

What are popular job titles related to Community Relations Manager jobs in Michigan?

For Community Relations Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Community Relations Manager jobs in Michigan look for?

The top searched job categories for Community Relations Manager jobs in Michigan are:

What cities in Michigan are hiring for Community Relations Manager jobs?

Cities in Michigan with the most Community Relations Manager job openings:

Community Relations Manager jobs near you
Infographic showing various Community Relations Manager job openings in Michigan as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 100% In-person job distribution, with an average salary of $107,182 per year, or $51.5 per hour.

CUSTOMER RELATIONS MANAGER

Century Complete

Grand Rapids, MI • On-site

Full-time

PTO

Re-posted 18 days ago

Century Communities rating

9.9

Company rating: 9.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

What You'll Do:
The Customer Relations Manager works closely with our home buyers on all customer service and warranty issues, ensuring a positive homebuying experience.
The Customer Service Manager will support our West Michigan and Northwest Indiana communities in Grand Rapids, Valparaiso, Holland and Muskegon.
At least 2 years of related experience and in residential customer service/home warranty is required for this position.
Your Key Responsibilities Include:
  • Manage all activities that involve Homeowners, prospective buyers, trades, and division staffing.
  • Remain in compliance with the Company's policies and procedures.
  • Resolve all customer issues with appropriate team members and trade partners.
  • Accept full responsibility for each Homeowner within the assigned project spanning from the close of escrow to the home's statute of limitations.
  • Follow through on all customer issues.
  • Monitor and intercede on the progress and completion of all repairs by trade partners and assigned personnel.
  • Responsible for the presentation of a professional image.
  • Visit each buyer at the New Buyer Orientation (NBO) and the Pre-Drywall Orientation (PDO).
  • Ensures that the Homeowner is educated on all products and warranties within the home.
  • Thoroughly explain the Company's Limited Warranty to each Homeowner.
  • Ensure the Homeowner is fully aware of the policies and procedures in requesting customer service and emergency service.
  • Facilitate a timely response, execution, and completion of all customer issues.
  • Communicate any necessary work to the Customer Relations Coordinator.
  • Participates in root-cause analysis of issues and sends recommendations to the manager.
  • Manage trades to complete service requests and ensure customer satisfaction.
  • Perform service-related tasks as requested (adjustments and repairs).
  • Establish and maintain positive internal and external customer relationships.
  • Determine trade accountability for back charges and POs.
  • Authorize payment for work performed within approval limits.
  • Follow applicable legal protocol and process necessary workflow.
  • Provide leadership with regular updates on escalated issues.
  • Review and support Century's Construction Standards.
  • Perform other duties as needed or assigned.

What You Have:
  • Outstanding Customer Service skills.
  • An excellent communicator with a professional, friendly demeanor.
  • Ability to stay calm under stressful circumstances.
  • Highly proficient in Microsoft applications (Excel, PowerPoint, Word).

Your Education and Experience:
  • Experience in the Construction or Homebuilding industry is strongly preferred.
  • 2+ years of related experience and in residential customer service/home warranty.
  • High School/GED required. A college degree is preferred but not required.

About Century Complete
Our mission of More Home, Less Money® is only possible with the best talent in the industry. If that's you, if you're a self-starter, changemaker, and thoughtful collaborator ready to take your career to the next level, then apply today!
As one of the nation's largest homebuilders and an industry leader in online home sales, we strive to create thriving, enduring neighborhoods with lasting livability, focusing on building sustainable, affordably priced homes for our customers while reducing our carbon footprint. For team members, our goal is to provide the resources, opportunities, and benefits needed to build successful, rewarding careers.

What Century Communities employees say

Hours and flexibility

Workplace

Get the full story on Breakroom

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