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Community Relations Manager Jobs in Michigan (NOW HIRING)

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Community Relations Manager information

See Michigan salary details

$31.4K

$107.2K

$120.7K

How much do community relations manager jobs pay per year?

As of Jun 17, 2026, the average yearly pay for community relations manager in Michigan is $107,182.00, according to ZipRecruiter salary data. Most workers in this role earn between $120,300.00 and $120,300.00 per year, depending on experience, location, and employer.

What is a Community Relations Manager?

A Community Relations Manager is a professional responsible for building and maintaining positive relationships between an organization and the community it serves. They coordinate outreach programs, manage communication with local groups, and represent the organization at public events. Their goal is to enhance the company's reputation, address community concerns, and foster collaboration with stakeholders. Community Relations Managers play a key role in promoting the organization's values and ensuring it remains a good corporate citizen.

What is the difference between Community Relations Manager vs Public Relations Specialist?

AspectCommunity Relations ManagerPublic Relations Specialist
CredentialsBachelor's in Communications, Marketing, or related field; experience in community engagementBachelor's in Communications, Journalism, or related; media relations experience
Work EnvironmentCommunity organizations, nonprofits, corporationsMedia outlets, PR agencies, corporate communications
Employer & Industry UsageUsed in nonprofits, corporations, government agenciesCommon in media, corporate, and agency settings
Search & Comparison IntentUnderstanding roles in community engagement and outreachMedia relations and reputation management

The Community Relations Manager focuses on building relationships within local communities, managing outreach programs, and fostering community support. In contrast, the Public Relations Specialist primarily manages media relations, press releases, and overall public image. Both roles require strong communication skills and experience in public engagement, but they serve different strategic purposes within organizations.

What are the key skills and qualifications needed to thrive as a Community Relations Manager, and why are they important?

To thrive as a Community Relations Manager, you need strong communication, public relations expertise, project management skills, and typically a bachelor's degree in communications, public relations, or a related field. Familiarity with media relations tools, CRM systems, and event management platforms is often required. Exceptional interpersonal skills, cultural awareness, and problem-solving abilities help you build trust and foster positive relationships within the community. These skills are crucial for effectively promoting organizational goals, managing public perception, and ensuring successful community engagement initiatives.

What Does a Community Relations Manager Do?

A community relations manager is a marketing director who oversees the representation of a company or organization to the communities they work in and with. Job duties include maintaining a positive company image, working with members of the community, and issuing statements to the media. A community relations manager often works on marketing efforts, fundraisers, and other events.

How does a Community Relations Manager typically collaborate with other departments within an organization?

Community Relations Managers frequently work cross-functionally with departments such as marketing, public relations, human resources, and executive leadership. They coordinate closely with these teams to ensure that messaging is consistent, community initiatives align with the organization's goals, and relevant feedback from the community is shared internally. This collaboration often involves joint planning of events, developing outreach materials, and supporting company-wide social responsibility projects. Building strong internal relationships is crucial to effectively advocate for community needs and maximize positive impact.
What are the most commonly searched types of Community Relations jobs in Michigan? The most popular types of Community Relations jobs in Michigan are:
What cities in Michigan are hiring for Community Relations Manager jobs? Cities in Michigan with the most Community Relations Manager job openings:
Infographic showing various Community Relations Manager job openings in Michigan as of June 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $107,182 per year, or $51.5 per hour.
PBM Partnerships & Payer Relations Manager

PBM Partnerships & Payer Relations Manager

Insight

Flint, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Insight Enterprises rating

8.6

Company rating: 8.6 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

26th of 204 rated it services


Job description

Insight Health System is a physician-led organization focused on advancing excellence in healthcare and community well-being. Our expertise is in transforming distressed hospitals into stable, patient-centric care that is second to none. With a track record for innovation in healthcare, research and development, Insight Health System provides the communities we serve with world-class healthcare services at the forefront of medical technology. Our network currently includes a portfolio of entities encompassing six acute care hospitals (three of which are nonprofit), six surgery centers, 28 clinics, 580 physicians, 10 unions, and 4,200 employees. Collectively, Insight Health System hospitals provide nearly 100,000 patient days annually.
Position Overview
We are seeking a proactive, relationship-driven PBM Partnerships & Payer Relations Manager to serve as the primary point of contact for Pharmacy Benefit Managers (PBMs), third-party administrators (TPAs), brokers, and self-funded employer groups. This role is responsible for building new partnerships, strengthening existing relationships, supporting contract execution, ensuring operational accuracy, and driving network growth across all payer and PBM channels. The ideal candidate excels at communication, problem-solving, and business development within the pharmacy or healthcare benefits ecosystem.
Benefits:
  • Comprehensive health, dental, and vision insurance
  • Paid time off: vacation, holidays, and sick leave
  • 401(k) with employer match (immediate vesting; eligibility begins after 3 months)
  • Employer - paid short - and long - term disability, basic life insurance
  • Voluntary coverages: accident, critical illness, hospital indemnity, AD&D, etc.

Key Responsibilities:
PBM Partnership Management
  • Serve as the main liaison for all PBM partners, contractors, TPAs, and associated vendors.
  • Manage onboarding, implementations, and ongoing communication to ensure alignment and strong operational performance.
  • Oversee contract execution, version control, and escalation resolution with external partners.
  • Proactively step in to assist with prior authorizations or operational duties as needed to ensure exceptional service continuity.
  • Maintain a clear understanding of PBM reimbursement strategies, plan designs, MAC pricing, and specialty pharmacy dynamics.
  • Step in to assist with PAs or operations during high-volume periods or staffing gaps.

Self-Funded Employer Network Development
  • Build new relationships with self-funded employers, brokers, benefits consultants, and employer coalitions.
  • Identify opportunities for employers to utilize the pharmacy as a preferred or direct-to-employer solution (specialty savings, infusion savings, carve-outs).
  • Present pharmacy value propositions, cost-savings models, and service offerings to employer groups.
  • Support the execution of direct-to-employer agreements and develop customized employer workflows.

Payer & Network Growth
  • Drive expansion into new PBM networks, payer groups, and employer health plans.
  • Research and pursue opportunities to improve reimbursement rates or negotiate favorable contract terms.
  • Track market trends, competitive pricing, and plan changes influencing pharmacy performance.
  • Strengthen ties with existing PBM and payer partners to secure long-term relationships.

Operational & Contract Coordination
  • Troubleshoot operational issues, adjudication errors, reimbursement discrepancies, and network constraints.
  • Collaborate with internal teams (legal, finance, operations, pharmacy) to ensure contractual accuracy and workflow alignment.
  • Maintain oversight of contract renewals, amendments, compliance obligations, and key dates.
  • Support renegotiation efforts by preparing comparisons, contract reviews, and partner summaries.

Performance Monitoring & Reporting
  • Track reimbursement patterns, adjudication behaviors, specialty margins, and PBM performance metrics.
  • Generate internal reporting to evaluate partnership effectiveness and financial outcomes.
  • Identify opportunities to optimize pricing strategies, improve patient access, and enhance profitability.

Relationship Building & Strategic Development
  • Cultivate strong, trust-based relationships with PBM executives, employer decision-makers, consultants, and industry partners.
  • Represent the organization at meetings, conferences, and strategic discussions.
  • Identify emerging opportunities for collaboration, market expansion, or product/service enhancement.

Required Qualifications
  • Bachelor's degree in Business, Healthcare Administration, Pharmacy, or a related field.
  • Experience working with PBMs, payers, networks, benefits administrators, or pharmacy operations.
  • Strong communication, negotiation, and relationship-management skills.
  • Ability to manage contracts, escalations, timelines, and multi-stakeholder relationships.
  • Strong analytical thinking, problem-solving skills, and organizational abilities.

Preferred Qualifications
  • Prior experience working directly with PBMs, TPAs, or self-funded employer groups.
  • Experience in specialty pharmacy, infusion services, or pharmacy network contracting.
  • Working knowledge of claim adjudication, reimbursement structures, MAC lists, spread pricing, and DIR fee models.
  • Experience building direct-to-employer pharmacy programs or benefit carve-out models.
  • Familiarity with value-based pharmacy programs, outcomes reporting, and data-driven performance metrics.
  • Strong understanding of healthcare contracting, payer policies, and benefits administration.
  • Ability to interpret contract terms, fee schedules, and reimbursement methodologies.
  • Experience presenting pharmacy solutions or savings programs to employers, payers, or consultants.
  • Existing relationships with PBMs, benefit brokers, employer groups, or industry partners is a major plus.

Insight is an equal opportunity employer and values workplace diversity!

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