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Member Relations Director Jobs in Michigan (NOW HIRING)

Member Services Specialist

Grand Rapids, MI · On-site

$14 - $14.50/hr

... relation to the total operation. The Member Services Specialist must be prepared to assist any department within the facility, including fitness floor coverage as needed or directed. * Enforce club ...

... Team Member Relations Log. 13. Keep Director of Human Resources updated with all notable issues and resolutions by submitting a status report weekly. 14. Oversee exit interviews and follow-up ...

Senior Kitchen Manager

Taylor, MI · On-site

$58K - $68K/yr

Cooperate with Team Member Relations Department and management team in investigating Team Member ... Ability to motivate and direct team members and work effectively in management team * Exceptional ...

Senior Kitchen Manager

Taylor, MI · On-site

$58K - $68K/yr

Cooperate with team member relations department and management team in investigating team member ... Ability to motivate and direct team members and work effectively in management team * Exceptional ...

Cooperate with Team Member Relations Department and management team in investigating Team Member ... Ability to motivate and direct team members and work effectively in management team * Exceptional ...

Cooperate with Team Member Relations Department and management team in investigating Team Member ... Ability to motivate and direct team members and work effectively in management team * Exceptional ...

Cooperate with Team Member Relations Department and management team in investigating Team Member ... Ability to motivate and direct team members and work effectively in management team * Exceptional ...

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Member Relations Director information

See Michigan salary details

$34K

$87.9K

$151.2K

How much do member relations director jobs pay per year?

As of Aug 14, 2026, the average yearly pay for member relations director in Michigan is $87,926.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,000.00 and $114,600.00 per year, depending on experience, location, and employer.

What is a member relations director?

A Member Relations Director is a professional responsible for managing and enhancing relationships between an organization and its members. Their primary duties include addressing member concerns, organizing events or programs, overseeing member communications, and ensuring high satisfaction and retention rates. They often serve as the main point of contact for members, working to foster engagement and loyalty within the organization. This role is commonly found in clubs, associations, and membership-based organizations.

What are the key skills and qualifications needed to thrive as a member relations director, and why are they important?

To thrive as a Member Relations Director, you need strong customer service, relationship management, and organizational skills, often supported by a degree in business, hospitality, or a related field. Familiarity with CRM software, event management systems, and membership databases is typically required. Exceptional interpersonal skills, problem-solving ability, and proactive communication help you build trust and enhance member satisfaction. These competencies are crucial for fostering member engagement, retention, and the overall success of the organization.

What is the difference between Member Relations Director vs Membership Coordinator?

AspectMember Relations DirectorMembership Coordinator
ResponsibilitiesOversees member engagement strategies, manages member retention, and develops programs to enhance member satisfaction.Assists with member onboarding, processes membership applications, and supports event coordination.
Required CredentialsBachelor's degree, experience in member services or relationship management, strong communication skills.Bachelor's degree or relevant experience, excellent organizational skills, customer service background.
Work EnvironmentTypically in an office setting, working closely with senior management and members.Office environment, often supporting events and member interactions.
Industry UsageCommon in associations, nonprofits, and clubs.Used in similar organizations, often as an entry or mid-level role.

The Member Relations Director focuses on strategic engagement and retention, while the Membership Coordinator handles day-to-day member support and onboarding. Both roles are vital for maintaining strong member relationships but differ in scope and seniority.

How does a member relations director typically collaborate with other departments to enhance member satisfaction?

A Member Relations Director frequently works cross-functionally with teams such as membership services, marketing, and events to ensure a seamless and rewarding experience for members. They often coordinate with these departments to address member feedback, resolve concerns, and develop initiatives that increase engagement. Regular communication and collaborative planning are essential, as the Director serves as the primary advocate for members’ interests and helps align organizational goals with member needs.

What are the most commonly searched types of Member Relations jobs in Michigan?

The most popular types of Member Relations jobs in Michigan are:

What are popular job titles related to Member Relations Director jobs in Michigan?

For Member Relations Director jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Member Relations Director jobs in Michigan look for?

The top searched job categories for Member Relations Director jobs in Michigan are:

What cities in Michigan are hiring for Member Relations Director jobs?

Cities in Michigan with the most Member Relations Director job openings:

Infographic showing various Member Relations Director job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $87,926 per year, or $42.3 per hour.

Director of Labor Relations

AGC of Michigan

Lansing, MI

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago


Job description

The Associated General Contractors of Michigan (AGC-MI) is a full-service construction trade association providing services to Michigan’s leading construction companies. The AGC provides labor relations, safety, workforce development, education, and advocacy services and serves as the voice of the construction industry across the state.

The Labor Relations Director Position

The Labor Relations Director sits at the intersection of strategy, negotiation, and relationship-building, serving as the primary advocate and advisor for AGC-MI members operating under collective bargaining agreements across eight construction crafts. Core responsibilities include leading multi-union contract negotiations, resolving jurisdictional disputes, administering grievance procedures, and serving as an ERISA trustee on multiemployer health and pension funds.

The Director leads the Labor Relations staff, chairs the quarterly Executive Committee, and directs the annual AGC Midwest Labor Chapter Group. Additional responsibilities include managing forty union wage sheets annually, negotiating Project Labor Agreements, and designing educational programs such as Labor Relations 101 and mock bargaining sessions.

Beyond contract administration, the Labor Relations Director builds lasting partnerships with contractor members and union officials, advises on jobsite labor conditions, and monitors legal and regulatory developments affecting signatory AGC-MI contractors. This position plays a central role in shaping the future of union construction labor relations.

Preferred Experience, Skills & Abilities of the Labor Relations Director

  • Bachelor’s degree in labor relations and/or extensive experience and knowledge of the construction industry is required; a master’s degree is preferred
  • Collective bargaining skills and knowledge of the process is required; construction specific bargaining experience is preferred
  • Strong verbal and written communication skills, with the ability to clearly and effectively communicate share innovative ideas
  • A solid understanding of laws that pertain to the construction industry and how they impact various stakeholders

Compensation, Benefits & Structure of the Labor Relations Director

AGC provides a competitive compensation package that includes a competitive base salary based on experience, skills and abilities, paid time off, employer-sponsored 401k program, health, dental, vision, and life insurance, company-paid electronic devices, and opportunities for professional development.

The Labor Relations Director reports directly to the President and requires a regular presence in their Lansing, MI office. Frequent local travel throughout the State of Michigan is required for this position to visit member locations and project sites for training and outreach.

Recruiting Process for the Labor Relations Director Position

The recruiting process includes a combination of preliminary phone screens and interviews, candidate assessments, reference checks, and a pre-employment background check and drug test. The process, which is being facilitated through EctoHR, Inc. is designed to ensure that candidates are aligned with the Associated General Contractors of Michigan’s mission and vision.

AGC of Michigan is an Equal Opportunity Employer!