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Discord Community Management Jobs in Michigan (NOW HIRING)

Discord Community Management information

What is Discord community management?

Discord community management involves overseeing and nurturing online communities on the Discord platform. This includes moderating chat channels, engaging with members, organizing events, enforcing rules, and fostering a positive environment. Community managers also serve as the bridge between community members and the organization or brand, helping to resolve conflicts and encourage participation. Effective Discord community management helps ensure that communities remain active, inclusive, and aligned with their intended purpose.

What are some common challenges faced by Discord community managers and how can they be addressed?

Discord Community Managers often encounter challenges such as moderating conversations to prevent toxicity, maintaining engagement among members, and balancing the needs of diverse community groups. Addressing these challenges involves establishing clear community guidelines, leveraging moderation bots, and fostering a welcoming environment through regular events and open communication. Additionally, collaborating closely with moderators and staying attuned to community feedback can help proactively resolve issues and ensure a positive experience for all members.

What is the difference between Discord Community Management vs Social Media Manager?

AspectDiscord Community ManagementSocial Media Manager
Primary FocusManaging and engaging with online communities on DiscordCreating and executing content strategies across social platforms
Required SkillsCommunity engagement, moderation, Discord platform knowledgeContent creation, analytics, social media tools
Work EnvironmentOnline, community-focused, real-time interactionOnline, marketing-driven, multi-platform
Common EmployersGaming, tech, hobby groupsBrands, marketing agencies, media companies

While both roles involve online engagement, Discord Community Management centers on fostering active communities within Discord servers, focusing on moderation and real-time interaction. Social Media Managers handle broader content strategies across multiple platforms, emphasizing brand presence and marketing. Understanding these differences helps organizations assign the right skills to each role.

What are the key skills and qualifications needed to thrive as a Discord community manager, and why are they important?

To thrive as a Discord Community Manager, you need strong communication skills, experience with online moderation, and a solid understanding of community engagement strategies. Familiarity with Discord’s moderation tools, bots, analytics platforms, and experience with community management certifications are often beneficial. Empathy, conflict resolution, and adaptability are crucial soft skills for building trust and maintaining a positive environment. These skills and qualities ensure the community remains active, safe, and welcoming, which is essential for sustained growth and engagement.
What are popular job titles related to Discord Community Management jobs in Michigan? For Discord Community Management jobs in Michigan, the most frequently searched job titles are:

Business Development Manager, Trading Cards & Collectibles - StockX Live

StockX

Detroit, MI • On-site

$80K/yr

Full-time

Medical, Dental

Re-posted 19 days ago


Job description

Why you'll love this role:

The Business Development Manager is focused exclusively on growing the pipeline and securing new customers for the StockX Live platform. You will be the tip of the spear for supply growth across our focus categories. You own the pipeline of sellers and creators who will bring inventory, energy, and community credibility to the platform. This is a ground-floor role on a launch-stage product - the kind where your first 90 days of work will be referenced in the playbook for years to come. 

This is a hunter role centered on prospecting, outreach, presenting solutions, and closing new business across primarily Live and Listings product lines.

What You'll Do:Supply & Seller Acquisition
  • Build and own a robust pipeline of sellers, creators, and shops within StockX focus categories of trading cards 
  • Drive outbound outreach, qualification, and onboarding enablement for high-potential sellers
  • Prospect across community channels - DMs, Discord, shows, forums, and social platforms - to identify sellers with strong live potential
  • Maintain CRM pipeline discipline with rigorous activity tracking, forecasting, and handoff documentation
  • Cultivate long-term relationships with strategic sellers and community leaders who anchor category supply
Live Commerce Evangelism & Onboarding
  • Educate prospective sellers on the StockX Live format, economic opportunity, and what a successful show looks like
  • Conduct product demos and first-show walkthroughs with sellers new to live commerce
  • Partner with Account Management to ensure clean acquisition-to-activation handoffs and strong early seller performance
  • Capture seller feedback and surface product, UX, and tooling gaps to the Live product team
Culture & Community Presence
  • Serve as a credible, authentic representative of StockX within category communities
  • Engage deeply with community norms, vernacular, and cultural drivers to inform outreach strategy and seller pitch
  • Build and leverage a personal network of category-relevant sellers, graders, breakers, and community influencers
  • Represent StockX at events, trade shows, and community activations as needed
Performance & Iteration
  • Track and report on pipeline metrics: outreach volume, conversion rates, time-to-first-show, and category coverage
  • Use data to diagnose acquisition bottlenecks, optimize outreach playbooks, and identify the highest-leverage seller segments
  • Contribute to a repeatable, category-centric seller acquisition GTM engine that scales into new verticals
  • Surface actionable insights to the Head of StockX Live and cross-functional stakeholders
What Success Looks Like:
  • Reach goals and KPIs set by the team leader.
  • A consistently full, well-qualified pipeline across Live, Listings, but ultimately, new platform business.
  • Educate prospective sellers on the StockX Live format, economic opportunity, and what a successful show looks like.
  • Conduct product demos and first-show walkthroughs with sellers new to live commerce.
  • Recruit high quality volume sellers through email, phone, social media and visits
  • Accurate CRM data that gives the team clear visibility into deal stages and forecasts.
About you:
  • 3-6 years, proven track record in Account management, B2B business development, sales, or a relationship-focused role.
  • Familiarity with collectibles/TCG culture specifically Sports Cards or Pokemon required.
  • Familiarity with the Live shopping experience and landscape.
  • Strong prospecting and outreach skills with the ability to open new conversations.
  • Confident presenting solutions and negotiating to close.
  • Disciplined CRM and pipeline management habits.
  • Excellent communication and collaboration skills, especially in handing off to internal teams.
Nice to Have:
  • Existing seller network within a focus category (e.g., Live Sellers, TCG breakers, Sneaker Resellers, collectibles shops)
  • Personal experience selling on a live commerce platform.
  • Experience at a startup or 0-to-1 product - you know the difference between building a process and following one.
  • Comfort with CRM tools, sales pipelines, analytics dashboards, and seller performance metrics.
  • Marketplace experience across both supply and demand sides.
 

Pursuant to the various pay transparency laws/acts, the base salary is $80,000 plus commission based on sales and opportunities for benefits (e.g., medical, dental), and equity. Compensation is dependent on geography and may vary.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.