Communications Manager Jobs in Rochester, NY (NOW HIRING)

Launch your communications career helping clients build trust, engage communities, and manage meaningful stakeholder relationships.

ERM is seeking a Consulting Associate, Strategic Communications in Boston, Massachusetts or Rochester, New York to support client projects and provide communications-related administrative support to our Strategic Communications and Stakeholder Engagement team. This role plays an important part in helping clients effectively communicate with stakeholders, manage public engagement activities, track community feedback, and support project delivery through high-quality communications, research, analysis, and coordination.

Why This Role Matters?

As a Consulting Associate, you will support strategic communications, stakeholder engagement, and public outreach initiatives across a variety of projects. You will help facilitate meaningful interactions between clients and their stakeholders while contributing to research, communications development, event coordination, and community engagement activities that support successful project outcomes.

What Your Impact Is:

• Conduct traditional and social media monitoring using web-based and licensed monitoring tools to identify trends, opportunities, and potential risks, and provide analysis that supports client objectives.

• Research, identify, and maintain stakeholder information, including elected officials and staff, agencies, environmental organizations, community groups, and business organizations.

• Maintain stakeholder and public comment tracking databases and prepare reports and summaries.

• Support the development of communications materials, including fact sheets, newsletters, meeting summaries, reports, and project updates.

• Coordinate public meeting and event logistics, including venue arrangements, catering, presentation materials, handouts, and attendee support.

• Participate in community outreach events and stakeholder engagement activities, including one-on-one interactions with stakeholders and members of the public.

• Manage project communication channels, including voicemail systems and email response coordination.

• Provide administrative support including task tracking, mail merges, proofreading, online research, meeting coordination, file maintenance, report preparation, travel planning, conference call support, and vendor coordination.

• Comply with project-specific health and safety requirements.

• Support additional ERM service areas and projects as needed.

What You'll Bring:

Required

• BS/BA in Communications, Public Affairs, Journalism, English, Political Science, or a related field, or equivalent experience.

• 0 years of relevant professional experience; internships and related experience may be considered.

• Strong proficiency with Microsoft Office applications.

• Excellent written and verbal communication skills.

• Strong organizational skills with exceptional attention to detail.

• Ability to manage multiple priorities in a fast-paced consulting environment.

• Adaptable, proactive, and collaborative approach to work.

• Ability to work in a hybrid environment with occasional travel (approximately 2-4 weeks annually).

• Experience using social media platforms.

• This position is not eligible for immigration sponsorship.

Preferred

• 1-2 years of public relations, public affairs, communications, stakeholder engagement, or related experience.

• Spanish language fluency.

• Experience with Adobe Illustrator, Adobe Photoshop, or similar design tools.

• Experience supporting public outreach, community engagement, or event coordination initiatives.

• Local candidates are preferred.

Key Responsibilities:

• Traditional and social media monitoring and analysis.

• Stakeholder database management and reporting.

• Communications content development and writing support.

• Public meeting and event coordination.

• Community and stakeholder outreach participation.

• Administrative and project support activities.

• Collaboration with multidisciplinary project teams.

• Compliance with health and safety procedures.

For the Consulting Associate, Strategic Communications position, the anticipated annual base pay is $62,700-$78,200 (USD). Actual pay will depend on factors such as education, experience, skills, location, performance, and business needs. In some cases, pay may fall outside this range. This role may be eligible for bonus pay (casual and fixed term/flex force employees are not bonus eligible).

We offer a comprehensive benefits package, including paid time off, parental leave, medical, dental, vision, life, disability, AD&D insurance, 401(k) or RRSP/DPSP, and other applicable benefits to eligible employees.

Note:Bonuses, commissions, and other forms of additional compensation are not guaranteed and subject to the sole discretion of ERM and its policies and procedures.

Who We Are:
As the largest global pure play sustainability consultancy, we partner with the world's leading organizations, creating innovative solutions to sustainability challenges and unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations.

At ERM we know that creating a diverse, equitable and inclusive work environment is an essential part of making our company a great place to build a career. We also see our diversity as a strength that helps us create better solutions for our clients. Our diverse team of world-class experts supports clients across the breadth of their organizations to operationalize sustainability, underpinned by our deep technical expertise in addressing their environmental, health, safety, risk and social issues. We call this capability our "boots to boardroom" approach for its comprehensive service model that allows ERM to develop strategic and technical solutions that advance objectives on the ground or at the executive level.

Please submit your resume and brief cover letter.

ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Thank you for your interest in ERM!

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