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Commission Aetna Customer Service Jobs (NOW HIRING)

The Role As a Customer Service Representative, you will be responsible for delivering a premium ... Aetna Medical, Vision, Dental & Life Insurance * 10 PTO days + most federal holidays * Growth ...

Customer satisfaction with the service you provide ... Demonstrating CVS/Aetna's "Heart at Work" behaviors including Putting People First, Joining Forces ...

MI · On-site

$17 - $31.30/hr

Customer satisfaction with the service you provide ... Demonstrating CVS/Aetna's "Heart at Work" behaviors including Putting People First, Joining Forces ...

Follow policies, procedures, and the CVS/Aetna Code of Conduct. Your performance will be measured by: Customer satisfaction with the service you provide. Demonstrating CVS/Aetna's "Heart at Work ...

Your performance will be measured by: • Customer satisfaction with the service you provide. • Demonstrating CVS/Aetna's "Heart at Work" behaviors including Putting People First, Joining Forces ...

... Aetna. We care about each other, our customers and our communities. We are inspired to make a ... services for members through assessment and member-centered care planning, direct provider ...

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Commission Aetna Customer Service information

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How much do commission aetna customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for commission aetna customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

Does Commission Aetna Customer Service offer remote positions?

Commission Aetna Customer Service positions often offer remote work options, especially for customer support roles that can be performed online. Candidates typically need a reliable internet connection, a quiet workspace, and may require specific technical skills or certifications. Remote positions may vary based on the company's current staffing needs and policies.

What is the difference between Commission Aetna Customer Service vs Aetna Claims Processor?

AspectCommission Aetna Customer ServiceAetna Claims Processor
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; knowledge of claims processing
Work EnvironmentCall centers, office settingsOffice environment, claims departments
Employer & Industry UsageCommonly employed by Aetna for customer support rolesEmployed by Aetna to process insurance claims

Commission Aetna Customer Service roles focus on assisting clients with inquiries, policy information, and support, often involving direct communication via phone or email. Aetna Claims Processors handle the review and processing of insurance claims, ensuring accuracy and compliance. While both roles require knowledge of insurance policies, customer service skills, and similar credentials, their primary functions differ—one emphasizes customer interaction, the other claims management.

More about Commission Aetna Customer Service jobs
What cities are hiring for Commission Aetna Customer Service jobs? Cities with the most Commission Aetna Customer Service job openings:
What are the most commonly searched types of Aetna Customer Service jobs? The most popular types of Aetna Customer Service jobs are:
What states have the most Commission Aetna Customer Service jobs? States with the most job openings for Commission Aetna Customer Service jobs include:
Infographic showing various Commission Aetna Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

HelloGov AI

Miami, FL

$50K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 21 days ago


Job description

HelloGov AI is a Miami-based startup transforming how people interact with government services. Using advanced artificial intelligence, we streamline complex processes like passports, travel visas, and vehicle registration.
Located in the heart of Brickell, our vision is to make the customer experience seamless through our marketplace of trusted couriers.

The Role

As a Customer Service Representative, you will be responsible for delivering a premium customer experience on every call. Through direct outbound outreach, you will assist customers with their applications, address inquiries, and ensure a smooth process from start to finish. This is a high-volume, customer-centric position with around 200 calls per day. Success means upholding the highest standard of service on every interaction

Requirements

  • Conduct up to 200 outbound customer calls daily
  • Support customers through passport, visa, and registration application processes
  • Manage escalations with professionalism, resolving concerns effectively and efficiently
  • Strengthen customer retention by proactively addressing cancellation and refund requests
  • Gather and share customer feedback to help enhance services and internal processes
Qualifications
  • 1+ years of experience delivering exceptional customer service in a fast-paced environment
  • Proven de-escalation skills and ability to manage high call volume
  • Strong verbal communication and problem-solving ability
  • Experience with CRM or customer-facing tools (training provided)
  • Highly organized, punctual, and self-directed
  • Positive, team-oriented attitude with a results-driven mindset
  • Bachelor's degree preferred
  • Must be legally authorized to work in the U.S. (background check required)

Benefits

  • $50,000/year
  • Parking pass provided
  • Complimentary breakfast and snacks
  • Aetna Medical, Vision, Dental & Life Insurance
  • 10 PTO days + most federal holidays
  • Growth opportunities within a fast-scaling startup

HelloGov AI does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected under applicable law.