ZipRecruiter

Log In

1

Commercial Lines Insurance Customer Service Representative Jobs

previous page

Showing results 41-60

All JobsFinance and Insurance JobsInsurance JobsInsurance Customer Service Specialist JobsCommercial Lines Insurance Customer Service Representative Jobs

Commercial Lines Insurance Customer Service Representative information

See salary details

$24K

$54.6K

$76.5K

How much do commercial lines insurance customer service representative jobs pay per year?

As of Aug 18, 2026, the average yearly pay for commercial lines insurance customer service representative in the United States is $54,639.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $60,500.00 per year, depending on experience, location, and employer.

What does a commercial lines insurance customer service representative do?

A commercial lines insurance customer service representative assists clients with their business insurance policies, including explaining coverage options, processing claims, and handling policy changes. They often use insurance software and require good communication skills to address customer needs effectively.
More about Commercial Lines Insurance Customer Service Representative jobs

What cities are hiring for Commercial Lines Insurance Customer Service Representative jobs?

Cities with the most Commercial Lines Insurance Customer Service Representative job openings:

What states have the most Commercial Lines Insurance Customer Service Representative jobs?

States with the most job openings for Commercial Lines Insurance Customer Service Representative jobs include:

What job categories do people searching Commercial Lines Insurance Customer Service Representative jobs look for?

The top searched job categories for Commercial Lines Insurance Customer Service Representative jobs are:

Commercial Lines Insurance Customer Service Representative jobs near you
Infographic showing various Commercial Lines Insurance Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Hybrid job distribution, with an average salary of $54,639 per year, or $26.3 per hour.

Personal Lines Customer Service Representative

Big I Illinois

Clinton, IL • On-site

$17 - $22/hr

Other

Re-posted 26 days ago

Job description

Customer Service Representative

The Customer Service Representative at Peterson Insurance Services, Inc. is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.

Responsibilities
  • Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, providing documentation.
  • Answer customer calls and correspondence regarding new or existing insurance policies and service all claims which include regular and after-hour claims.
  • Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
  • Set appointments and/or client calls or support a producer to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.
  • Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.
  • Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution.
  • Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier.
  • Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system.
  • Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed.
Qualifications
  • Hold the insurance license required by your state and have a minimum of two years commercial lines insurance account management experience as well as a Bachelor's Degree or comparable work experience.
  • Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.
  • Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations.
  • Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision.
  • Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation.
Benefits/Perks
  • Competitive Pay
  • Professional Development
  • Job Stability in a growing industry

Compensation: $17.00 - $22.00 per hour

Apply