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Commercial Insurance Cris information

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$31K

$58.2K

$86.5K

How much do commercial insurance cris jobs pay per year?

As of Jun 10, 2026, the average yearly pay for commercial insurance cris in the United States is $58,198.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $66,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Commercial Insurance CSR, and why are they important?

To thrive as a Commercial Insurance Customer Service Representative (CSR), you need a solid understanding of insurance principles, policy management, and often a state insurance license. Familiarity with agency management systems, rating software, and CRM tools is vital for efficiently handling client accounts. Exceptional organizational skills, attention to detail, and effective communication set top performers apart in this role. These skills ensure accurate policy processing, regulatory compliance, and high-quality service that builds client trust and retention.

What is the difference between Commercial Insurance Cris vs Commercial Insurance Agent?

AspectCommercial Insurance CrisCommercial Insurance Agent
CertificationsCertifications like CPCU, CIC, or ARM often preferredLicensing required by state, such as a Property & Casualty license
Work EnvironmentTypically works for insurance companies or brokers, focusing on risk assessment and policy managementWorks directly with clients to sell and service insurance policies
Primary ResponsibilitiesAnalyzing risks, underwriting, policy reviewSales, client consultation, policy issuance
Industry UsageCommonly employed within insurance companies and underwriting firmsFound in insurance agencies and brokerage firms

While both roles involve insurance, Commercial Insurance Cris primarily focuses on underwriting, risk analysis, and policy management within insurance companies. In contrast, Commercial Insurance Agents are client-facing, responsible for selling policies and providing service. Understanding these differences helps clarify career paths and employer expectations in the commercial insurance industry.

What are some common challenges faced by Commercial Insurance Claims Representatives, and how can candidates prepare for them?

Commercial Insurance Claims Representatives often encounter challenges such as handling complex policy language, managing high caseloads, and navigating negotiations with clients or third parties. To prepare, candidates should develop strong organizational skills, attention to detail, and effective communication abilities. Familiarity with insurance regulations and a proactive approach to learning new systems or software will also be advantageous. Additionally, building resilience and adaptability can help representatives manage the fast-paced and sometimes high-pressure environment typical of commercial insurance claims.

What is a Commercial Insurance Crisis Manager?

A Commercial Insurance Crisis Manager is a professional who helps businesses handle complex situations that may lead to significant insurance claims, such as natural disasters, lawsuits, or data breaches. Their role involves assessing risks, creating crisis management plans, coordinating with insurance providers, and ensuring smooth claims processes to minimize financial losses. They also provide guidance on improving risk management strategies to prevent future crises.
More about Commercial Insurance Cris jobs
What cities are hiring for Commercial Insurance Cris jobs? Cities with the most Commercial Insurance Cris job openings:
What states have the most Commercial Insurance Cris jobs? States with the most job openings for Commercial Insurance Cris jobs include:
What job categories do people searching Commercial Insurance Cris jobs look for? The top searched job categories for Commercial Insurance Cris jobs are:
Commercial Insurance Cris jobs near you
Infographic showing various Commercial Insurance Cris job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 74% Part Time, 1% Temporary, 23% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $58,198 per year, or $28 per hour.
Account Manager - Commercial Insurance (Fully Remote Option)

Account Manager - Commercial Insurance (Fully Remote Option)

Insurance Office of America

Georgetown, SC • On-site

$65K - $90K/yr

Full-time

Medical, Retirement

Posted yesterday

Insurance Office Of America rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

73rd of 260 rated insurance

Job description

Description

Job Description:

Title: Account Manager - Commercial Lines 

Hybrid Preferred: 1-2 of days in Columbia, SC office 

OR Fully Remote: EST or CST residents
Book Focus: coastal property (required experience) w/ construction & contractors
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 
About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. 

 
Key Responsibilities: 

  • Technical Competence: Maintain technical competence and industry expertise. 

  • Team Leadership: Direct daily activities of the account management team. 

  • Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis. 

  • Policy Management: Manage policy expirations and renewals. 

  • Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals. 

  • Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances. 

  • System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. 

  • Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion. 

  • Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues. 

  • Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. 

  • Policy Compliance: Stay updated on company policies and procedures. 

  • Continuous Improvement: Seek and adopt best practices to improve individual and team performance. 

  • Champion IOA Values: Demonstrate integrity and leadership. 

 
Ideal Candidate Qualifications: 

  • 5+ years of account management experience 

  • Thorough knowledge of insurance brokerage and client needs 

  • Required active property & casualty licensing; professional designation (CRIS, CIS or CIC) preferred 

  • Strong analytical, problem-solving, and decision-making skills 

  • Exceptional customer service, communication, multitasking, and organizational skills 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is $65,000.00 - 90,000.00 annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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