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Command Center Analyst Jobs (NOW HIRING)

Berkley

Command Center Manager

Wilmington, DE · On-site

Responsibilities What You'll Do As our Command Center Manager , you'll lead a team of Level I and II Analysts across multiple shifts, ensuring seamless 24x7x365 operations of our enterprise data ...

Berkley

Command Center Manager

Wilmington, DE · On-site

What You'll Do As our Command Center Manager , you'll lead a team of Level I and II Analysts across multiple shifts, ensuring seamless 24x7x365 operations of our enterprise data centers. You'll be ...

Berkley

Command Center Manager

Wilmington, DE · On-site

Responsibilities What You'll Do As our Command Center Manager , you'll lead a team of Level I and II Analysts across multiple shifts, ensuring seamless 24x7x365 operations of our enterprise data ...

Gehc

Managing Director - Command Center Consulting

Oversee Command Center strategy, design, activation, and optimization initiatives * Guide the ... Help shape integrated solutions that combine technology, governance, workflow redesign, analytics ...

New

Transdev

Command Center Operations Manager

Phoenix, AZ · On-site

$89K - $101K/yr

Analyzing data to discover trends and opportunities for improvements, both on the people ... The Command Center (CC)Operations Manager (OM) will manage 24/7 CC operations directly responsible ...

HMSA

Senior Business Analyst, Command Center

Honolulu, HI · On-site

$91K - $118K/yr

Communicate analysis, assessments, recommendations and completed work product through professional written and oral reports and presentations. * Responsible for representing the Command Center ...

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Command Center Analyst information

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How much do command center analyst jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for command center analyst in the United States is $30.29, according to ZipRecruiter salary data. Most workers in this role earn between $30.29 and $30.29 per hour, depending on experience, location, and employer.

What is a command center analyst?

Command Center Analysts are professionals responsible for monitoring, analyzing, and responding to incidents or issues within an organization's IT infrastructure or operations. They ensure that systems run smoothly, detect potential problems early, and coordinate quick responses to minimize downtime. Their work often involves using specialized software to track system performance, communicate with technical teams, and maintain detailed records of incidents and resolutions. Command Center Analysts play a critical role in maintaining business continuity and providing real-time support for operations.

What does a command center analyst do?

A command center analyst is an individual who monitors the security systems in a command center. Your responsibilities in this career are dependent upon the type of command center in which you work. Generally speaking, your duties are to observe the operations of a specific security system, evaluate the information collected, and provide reports on any incidents that occur. As a command center analyst, you may also need to perform maintenance on security systems, debug software issues, and provide solutions to any other technical issues that may occur. Beyond that, you may need to respond to any incidents that occur on the property that you monitor.

What key skills and qualifications are needed to thrive as a command center analyst, and why are they important?

To thrive as a Command Center Analyst, you need strong analytical and problem-solving skills, attention to detail, and typically a background in computer science or information technology. Familiarity with network monitoring tools, incident management systems, and platforms like Splunk or ServiceNow is commonly required, and industry certifications such as ITIL or CompTIA Network+ are advantageous. Excellent communication, teamwork, and the ability to remain calm under pressure help analysts coordinate responses and convey critical information effectively. These skills ensure rapid incident resolution, minimize downtime, and maintain the stability of organizational operations.

How does a command center analyst typically collaborate with other IT teams to resolve incidents?

Command Center Analysts play a pivotal role in coordinating with various IT teams, such as network operations, infrastructure support, and application management, to quickly address and resolve incidents. They act as the first point of contact when issues arise, triaging and escalating problems as necessary. Effective communication and real-time updates are crucial, as analysts often facilitate conference bridges, document incident progress, and ensure all stakeholders are informed. This collaboration helps minimize downtime and ensures a swift return to normal operations.
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Command Center Analyst jobs near you
Infographic showing various Command Center Analyst job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $63,000 per year, or $30.3 per hour.

Global Command Center Supervisor GSOC

Manhattan, NY • On-site

GardaWorld
Public Safety Administration • 1 - 5K employees
Learn more about GardaWorldexternal

$34/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

GardaWorld rating

5.2

Company rating: 5.2 out of 10

Based on 414 frontline employees who took The Breakroom Quiz

Job description

GardaWorld Security Services is Now Hiring a Global Command Center Operator !

Ready to suit up as a Global Command Center Operator? 

What matters most about a role like this is your sharp eye, capturing every detail as you scan a series of screens. Tell us about your strong observation skills with attention to detail.

As an Operator - Surveillance, you will be the person spotting threats before they escalate in  a security operations centers 
High Level Global Security Operations Center Operator. 
High Level Computer Skills Required.

What's in it for you:

  • Set schedule: Global Command Center Supervisor- Full-Time, Sunday to Thursday 11:00 pm - 7:00 am
  • Manhattan, NY
  • Competitive hourly wage of $34.00 / hour (DailyPay is available for GardaWorld employees!)
  • A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options
  • Career growth opportunities at GardaWorld
  • Uniform provided at no cost

Responsibilities of a Global Command Center Supervisor 

  • Monitor security systems to detect any suspicious activity using Genetec
  • Document observed events and incidents, writing detailed reports
  • Respond quickly to incidents or potential threats
  • Control access to secure areas and verify the identities of visitors using CCURE 9000
  • Analyze security systems to identify potential vulnerabilities or malfunctions
  • Collaborate with law enforcement in case of serious situations or emergencies
  • Ensure the safety and protection of individuals and property

Qualifications of a Surveillance Security Guard

  • 2+ years working in a command center, SOC, and/or GSOC environment
  • 2+ years working in a command center, SOC, and/or GSOC environment as a supervisor 
  • 2+ years working with Genetec Video Software and CCURE 9000 Access Control
  • New York Security License required
  • Interact with sites in multiple countries / multiple states
  • Be authorized to work in the U.S.
  • Strong report writing skills
  • Strong proficiency with technology

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. Apply today - this could be more than a job! 26% of our corporate employees started as frontline workers.

If you're ambitious with an entrepreneurial spirit - someone who wants to be a GardaWorld Ambassador - a promising career awaits you!

GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.

Not the job for you? Make sure to check out all our jobs! We also have tactical, concierge, and even casual roles available.

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.
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