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Command Center Analyst information

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How much do command center analyst jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for command center analyst in Ohio is $28.25, according to ZipRecruiter salary data. Most workers in this role earn between $28.27 and $28.27 per hour, depending on experience, location, and employer.

What are Command Center Analysts?

Command Center Analysts are professionals responsible for monitoring, analyzing, and responding to incidents or issues within an organization's IT infrastructure or operations. They ensure that systems run smoothly, detect potential problems early, and coordinate quick responses to minimize downtime. Their work often involves using specialized software to track system performance, communicate with technical teams, and maintain detailed records of incidents and resolutions. Command Center Analysts play a critical role in maintaining business continuity and providing real-time support for operations.

What Does a Command Center Analyst?

A command center analyst is an individual who monitors the security systems in a command center. Your responsibilities in this career are dependent upon the type of command center in which you work. Generally speaking, your duties are to observe the operations of a specific security system, evaluate the information collected, and provide reports on any incidents that occur. As a command center analyst, you may also need to perform maintenance on security systems, debug software issues, and provide solutions to any other technical issues that may occur. Beyond that, you may need to respond to any incidents that occur on the property that you monitor.

What key skills and qualifications are needed to thrive as a Command Center Analyst, and why are they important?

To thrive as a Command Center Analyst, you need strong analytical and problem-solving skills, attention to detail, and typically a background in computer science or information technology. Familiarity with network monitoring tools, incident management systems, and platforms like Splunk or ServiceNow is commonly required, and industry certifications such as ITIL or CompTIA Network+ are advantageous. Excellent communication, teamwork, and the ability to remain calm under pressure help analysts coordinate responses and convey critical information effectively. These skills ensure rapid incident resolution, minimize downtime, and maintain the stability of organizational operations.

How does a Command Center Analyst typically collaborate with other IT teams to resolve incidents?

Command Center Analysts play a pivotal role in coordinating with various IT teams, such as network operations, infrastructure support, and application management, to quickly address and resolve incidents. They act as the first point of contact when issues arise, triaging and escalating problems as necessary. Effective communication and real-time updates are crucial, as analysts often facilitate conference bridges, document incident progress, and ensure all stakeholders are informed. This collaboration helps minimize downtime and ensures a swift return to normal operations.
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What are popular job titles related to Command Center Analyst jobs in OH? For Command Center Analyst jobs in OH, the most frequently searched job titles are:
Command Center Analyst jobs near you
Infographic showing various Command Center Analyst job openings in Ohio as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 83% Full Time, 10% Part Time, 1% Temporary, and 4% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $58,770 per year, or $28.3 per hour.
Command Center QA Specialist

Command Center QA Specialist

Proctor & Gamble

Cincinnati, OH

$54K - $67K/yr

Full-time

Posted 17 days ago

Procter & Gamble rating

8.3

Company rating: 8.3 out of 10

Based on 161 frontline employees who took The Breakroom Quiz

68th of 535 rated manufacturers

Job description

Job Location

CINCINNATI GENERAL OFFICES

Job Description

Role Summary

The Command Center QA Specialist is a digitally enabled QA governance role providing multi-site quality oversight. Using PRiME (WMS), SAP, environmental alerts, and dashboards, the role turns quality signals into risk anticipation and decision support to help teams protect product integrity, compliance, and release continuity across the network.

Key Responsibilities

  • Maintain multi-site awareness across QA KPIs, release health signals, holds/age status, and exception trends.
  • Monitor leading indicators (release outage precursors, RFT shifts, aging/expiry risk, documentation gaps) and translate them into prioritized guidance.
  • Provide decision-ready updates (what changed, risk/impact, recommended next step).
  • Govern Positive Release / RFT routines by validating dashboard accuracy, investigating exceptions, and ensuring consistent signal interpretation.
  • Support root-cause follow-up by capturing evidence, summarizing drivers, and maintaining clean problem statements for release outages/interruptions.
  • Manage routine hold/release/age-control workflows in PRiME and SAP within defined standard work and escalation thresholds.
  • Maintain accurate QA documentation and traceability from initiation through disposition support.
  • Monitor temperature/humidity alerts and escalate to site contacts per governance expectations; track recurring patterns.
  • Apply playbooks to classify quality incidents, route/escalate appropriately, and ensure documentation/follow-up discipline.
  • Serve as a primary contact for key stakeholders (e.g., Age Control SPOCs, Business Planners, NPI SPOCs) for routine coordination and visibility.
  • Support IWS/LE/PDCA routines by maintaining scorecard inputs (as applicable), summarizing top loss themes, and supporting gap analysis preparation.

Job Qualifications

Basic Qualifications

  • Able to interpret QA metrics/alerts, identify exceptions, and communicate clearly in writing and verbally.

  • Proficient with Microsoft Office and comfortable working across multiple digital systems (dashboards, PRiME/SAP as applicable).

  • Strong documentation discipline, prioritization, and ability to follow standard work and escalation paths.

  • Ability to work a flexible shift to adapt to business needs, including but not limited to nights, weekends, holidays - as assigned.

Preferred Qualifications

  • Hands-on experience with SAP and a WMS (PRiME preferred).

  • Experience with holds/release/age-control governance or other regulated QA workflows.

  • Familiarity with CI basics (IWS/PDCA/LE, basic root-cause thinking).

Compensation for roles at P&G varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. At P&G compensation decisions are dependent on the facts and circumstances of each case. Total rewards at P&G include salary + bonus (if applicable) + benefits. Your recruiter may be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the hiring process.

We are committed to providing equal opportunities in employment. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Immigration Sponsorship is not available for this role. For more information regarding who is eligible for hire at P&G along with other work authorization FAQ's, please clickHERE.


Procter & Gamble participates in e-verify as required by law.

Qualified individuals will not be disadvantaged based on being unemployed.

Please contact us to request accommodation.

Job Schedule

Full time

Job Number

R000151465

Job Segmentation

Entry Level

Starting Pay / Salary Range

$54,100.00 - $67,600.00 / year

What Procter & Gamble employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Procter & Gamble logo

About Procter & Gamble

Sourced by ZipRecruiter

Procter & Gamble (P&G), based in Cincinnati, OH, US, is a multinational consumer goods corporation. The company operates in the Consumer Discretionary sector and has a presence in various industries including Beauty, Health Care, Grooming, Fabric & Home Care, and Baby, Feminine & Family Care. Since its foundation by William Procter and James Gamble in 1837, P&G has grown to become a leading player in the consumer goods market. The corporation prides itself on its core values of leadership, ownership, integrity, passion for winning, and trust. They aim to improve consumers' lives in small but significant ways, with a mission to provide branded goods and services of superior quality and value.

Industry

Health and personal care stores

Company size

10,000+ Employees

Headquarters location

Cincinnati, OH, US

Year founded

1837

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