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Command Center Analyst Jobs (NOW HIRING)

ijetconnect

Command Center Analyst

Washington, DC

... Command Center (HQCC). WO's responsibilities are to monitor and respond to real-time incidents and ... Significant exposure to risk analysis and incident management Skills * Technical aptitude to ...

ijetconnect

Command Center Analyst

Washington, DC

... Command Center (HQCC). WO's responsibilities are to monitor and respond to real-time incidents and ... Significant exposure to risk analysis and incident management Skills * Technical aptitude to ...

ijetconnect

Command Center Analyst

Washington, DC · On-site

... Command Center (HQCC). WO's responsibilities are to monitor and respond to real-time incidents and ... Significant exposure to risk analysis and incident management Skills * Technical aptitude to ...

Events DC

Command Center Specialist

Washington, DC

Command Center Specialist The Command Center Specialist is located within WCSA's Command Center ... Assists in analyzing and evaluating security systems data in order to assist in prevention or ...

Events DC

Command Center Specialist

Washington, DC · On-site

The Command Center Specialist is located within WCSA's Command Center, Support Services Department ... Assists in analyzing and evaluating security systems data in order to assist in prevention or ...

Events DC

Command Center Specialist

Washington, DC · On-site

The Command Center Specialist is located within WCSA's Command Center, Support Services Department ... Assists in analyzing and evaluating security systems data in order to assist in prevention or ...

Marksman Security

Command Center Officer

Atlanta, GA

Command Center Officer Atlanta, GA Marksman Security is built on serving our clients and building ... Skilled at configuring cameras, monitoring analytics triggers, pulling evidence, and supporting ...

Health Advocate, Inc.

Command Center Specialist

$35K/yr

As a Command Center Specialist , you'll be at the center of it all, monitoring real-time ... Experience in call center operations, workforce management, or analytics * Exposure to cross ...

GDIT

SR Operations Center Analyst

Sterling, VA

$96K - $130K/yr

As a Sr. Operations Center Analyst at GDIT, you'll power innovation to drive mission impact and ... The Global Watch Team (GWT) is primarily situated in the Diplomatic Security Command Center (DSCC ...

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How much do command center analyst jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for command center analyst in the United States is $30.29, according to ZipRecruiter salary data. Most workers in this role earn between $30.29 and $30.29 per hour, depending on experience, location, and employer.

What are Command Center Analysts?

Command Center Analysts are professionals responsible for monitoring, analyzing, and responding to incidents or issues within an organization's IT infrastructure or operations. They ensure that systems run smoothly, detect potential problems early, and coordinate quick responses to minimize downtime. Their work often involves using specialized software to track system performance, communicate with technical teams, and maintain detailed records of incidents and resolutions. Command Center Analysts play a critical role in maintaining business continuity and providing real-time support for operations.

What Does a Command Center Analyst?

A command center analyst is an individual who monitors the security systems in a command center. Your responsibilities in this career are dependent upon the type of command center in which you work. Generally speaking, your duties are to observe the operations of a specific security system, evaluate the information collected, and provide reports on any incidents that occur. As a command center analyst, you may also need to perform maintenance on security systems, debug software issues, and provide solutions to any other technical issues that may occur. Beyond that, you may need to respond to any incidents that occur on the property that you monitor.

What key skills and qualifications are needed to thrive as a Command Center Analyst, and why are they important?

To thrive as a Command Center Analyst, you need strong analytical and problem-solving skills, attention to detail, and typically a background in computer science or information technology. Familiarity with network monitoring tools, incident management systems, and platforms like Splunk or ServiceNow is commonly required, and industry certifications such as ITIL or CompTIA Network+ are advantageous. Excellent communication, teamwork, and the ability to remain calm under pressure help analysts coordinate responses and convey critical information effectively. These skills ensure rapid incident resolution, minimize downtime, and maintain the stability of organizational operations.

How does a Command Center Analyst typically collaborate with other IT teams to resolve incidents?

Command Center Analysts play a pivotal role in coordinating with various IT teams, such as network operations, infrastructure support, and application management, to quickly address and resolve incidents. They act as the first point of contact when issues arise, triaging and escalating problems as necessary. Effective communication and real-time updates are crucial, as analysts often facilitate conference bridges, document incident progress, and ensure all stakeholders are informed. This collaboration helps minimize downtime and ensures a swift return to normal operations.
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Command Center Analyst jobs near you
Infographic showing various Command Center Analyst job openings in the United States as of June 2026, with employment types broken down into 25% Internship, and 75% Full Time. Highlights an 100% In-person job distribution, with an average salary of $63,000 per year, or $30.3 per hour.

Command Center Analyst

ijetconnect

Washington, DC

Other

Posted 22 days ago

Job description

Summary Description

Under the general supervision of the on-duty Watch Commander (WC), the Watch Officer (WO) performs the monitoring, response, and communication duties within the operational environment of the 24/7 Headquarters Command Center (HQCC). WO’s responsibilities are to monitor and respond to real-time incidents and emergencies. Services must be provided in a thorough and timely manner to ensure the safety and well-being of staff and facilities

Essential Duties/Responsibilities

  • Monitor incidents and events in real-time for general awareness and issues that could impact staff, operations, and reputation.

  • Monitor, operate, program, and control automated access control, IP-based closed-circuit television, fire detection and alarm, land mobile radio, telecommunications, and other public safety systems used to support operational processes according to defined Standard Operating Procedures (SOPs).

  • Recognizes crises and initiates coordinates and manages operational response activities to incidents and emergencies using independent judgment and professional training under incident management and SOPs.

  • Answer emergency and non-emergency telephone lines, and process and transmit requests for service according to defined SOPs.

  • Develop draft reports, alerts, warnings, and notifications for submittal to the Watch Commander.

  • Receive, process, and disseminate non-emergency requests for service and resources according to defined SOPs.

  • Evaluate, categorize, format, and document all information and actions to ensure accuracy and completeness.

  • Perform functional checks of systems and applications for preventive maintenance measures, and to mitigate failures, and ensure operational performance, integrity, and availability

  • Support daily operations of the Protective Services Unit (PSU).

  • Evaluate, categorize, format, and document all information and actions to ensure accuracy and completeness.

  • Perform functional checks of systems and applications for preventive maintenance measures, and to mitigate failures, and ensure operational performance, integrity, and availability.

  • Perform functional checks of systems and applications for preventive maintenance measures, and to mitigate failures, and ensure operational performance, integrity, and availability.

  • Support daily operations of the Protective Services Unit (PSU).

  • Other duties and responsibilities as assigned

Education Requirements

A graduate-level degree in management, security/emergency management, criminal justice/criminology, security policy studies, or a related field is required.

Work Experience

  • Must have one (1) + years experience in a related field preferred

  • Significant exposure to risk analysis and incident management

Skills

  • Technical aptitude to effectively monitor and operate security, fire, and telecommunications systems within an operations center environment

  • Excellent interpersonal skills and verbal/written skills

  • Excellent analytical skills

  • Ability to analyze business intelligence to determine the potential impact on client operations

  • Ability to take initiative and multi-task under pressure

  • Computer proficiency, including MS Office Suite

  • Effective time management skills

  • Effective problem-solving skills

  • Critical thinking skills

  • Self-motivated, highly flexible, and possess strong initiative and willing to undertake shift- duties.

  • The ability to speak, read and write the English language at the native level is essential

  • Excellent attention to detail and ability to organize and prioritize work with little supervision

  • Intelligence Gathering, Analysis, and dissemination of information experience preferred

  • Computer proficiency including MS Office Suite.

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