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Command Center Analyst Jobs in Illinois (NOW HIRING)

Motorola

Manager, Software Applications Specialist

Ohio, IL · On-site

$85K - $110K/yr

The Command Center Software (CCSW) Platform Migration organization focus is on minimizing the ... Analytical Evaluation and Recommendations: Evaluate existing business processes to identify ...

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Command Center Analyst information

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How much do command center analyst jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for command center analyst in Illinois is $31.65, according to ZipRecruiter salary data. Most workers in this role earn between $31.63 and $31.63 per hour, depending on experience, location, and employer.

What is a command center analyst?

Command Center Analysts are professionals responsible for monitoring, analyzing, and responding to incidents or issues within an organization's IT infrastructure or operations. They ensure that systems run smoothly, detect potential problems early, and coordinate quick responses to minimize downtime. Their work often involves using specialized software to track system performance, communicate with technical teams, and maintain detailed records of incidents and resolutions. Command Center Analysts play a critical role in maintaining business continuity and providing real-time support for operations.

What does a command center analyst do?

A command center analyst is an individual who monitors the security systems in a command center. Your responsibilities in this career are dependent upon the type of command center in which you work. Generally speaking, your duties are to observe the operations of a specific security system, evaluate the information collected, and provide reports on any incidents that occur. As a command center analyst, you may also need to perform maintenance on security systems, debug software issues, and provide solutions to any other technical issues that may occur. Beyond that, you may need to respond to any incidents that occur on the property that you monitor.

What key skills and qualifications are needed to thrive as a command center analyst, and why are they important?

To thrive as a Command Center Analyst, you need strong analytical and problem-solving skills, attention to detail, and typically a background in computer science or information technology. Familiarity with network monitoring tools, incident management systems, and platforms like Splunk or ServiceNow is commonly required, and industry certifications such as ITIL or CompTIA Network+ are advantageous. Excellent communication, teamwork, and the ability to remain calm under pressure help analysts coordinate responses and convey critical information effectively. These skills ensure rapid incident resolution, minimize downtime, and maintain the stability of organizational operations.

How does a command center analyst typically collaborate with other IT teams to resolve incidents?

Command Center Analysts play a pivotal role in coordinating with various IT teams, such as network operations, infrastructure support, and application management, to quickly address and resolve incidents. They act as the first point of contact when issues arise, triaging and escalating problems as necessary. Effective communication and real-time updates are crucial, as analysts often facilitate conference bridges, document incident progress, and ensure all stakeholders are informed. This collaboration helps minimize downtime and ensures a swift return to normal operations.
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Command Center Analyst jobs near you
Infographic showing various Command Center Analyst job openings in Illinois as of August 2026, with employment types broken down into 2% As Needed, 62% Full Time, 34% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $65,840 per year, or $31.7 per hour.

Senior Account Executive - Software (Command Center)

Motorola

Tennessee, IL • On-site

$105K - $115K/yr

Full-time

Medical, Dental, Retirement

Posted 8 days ago

Motorola Solutions rating

8.7

Company rating: 8.7 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

18th of 160 rated electronics manufacturers

Job description

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.


Department OverviewThe Software Enterprise Sales team is a group within Motorola Solutions, Inc. that provides industry leading, next generation Citizen Engagement, 9-1-1 Call Taking, Computer Aided Dispatch, Records Management, Jail Management, Video, Public Service 311, and analytics software applications to the Public Safety and Public Service markets. No other company has the breadth and depth of technology and experience to deliver end to end public safety applications and mission critical voice and data communications systems.
Job Description

Responsibilities:

  • Exceed quota selling Motorola Command Center Software Solutions across existing and net new Strategic Accounts in the Northeast

  • Collaborate effectively with Motorola sales and renewals teams

  • Build strong relationships and customer knowledge by understanding the Motorola Solutions business model

  • Become a trusted adviser to the customer and partners using the vision, strategy, and tools available

  • Learn, develop, and be capable of clearly articulating account-specific strategies for the Motorola Solutions Ecosystem

  • Develop and enhance strong customer relationships across multiple levels and functions including 911, Public Safety, IT and Emergency Management

  • Master and utilize Motorola's various sales technologies including Salesforce, CPQ, AI, and velocity tools

  • Run end-to-end sales cycle by sourcing opportunities, running discovery, providing product demonstrations, quoting, and closing

  • Support Command Center sellers with their strategic positioning and large deal execution.

Qualifications:

  • Bachelors degree with 4+ years experience in sales, customer success, military and/or public safety

  • OR 8+ years experience in sales, customer success, military and/or public safety

  • Working knowledge of Salesforce, Velocity AI tools a plus

  • Highly detailed, capable of learning and demonstrating the value of multiple products, and has the organizational skills to effectively manage a large quantity of opportunities

Target Base Salary Range: $105,000 - $115,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

#LI-KF2


Basic Requirements

  • Bachelors degree with 4+ years experience in sales, customer success, military and/or public safety

  • OR 8+ years experience in sales, customer success, military and/or public safety


Travel Requirements25-50%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes

Our U.S.Benefitsinclude:

  • Incentive Bonus Plans

  • Medical, Dental, Visionbenefits

  • 401K with Company Match

  • 10 Paid Holidays

  • GenerousPaidTime Off Packages

  • Employee Stock Purchase Plan

  • PaidParental & Family Leave

  • and more!


EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete thisReasonable Accommodations Formso we can assist you.

What Motorola Solutions employees say

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About Motorola Solutions

Sourced by ZipRecruiter

At Motorola Solutions, we believe that everything starts with safety. It's the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways. At Motorola Solutions, we're ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1928

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