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Command Center Analyst Jobs in Chicago, IL (NOW HIRING)

GardaWorld

Global Command Center

Lisle, IL · On-site

$21/hr

Analyze security systems to identify potential vulnerabilities or malfunctions * Collaborate with ... Must have previous command center experience * Strongly prefer a Bachelors Degree * Be authorized ...

GardaWorld

Global Command Center

Lisle, IL · On-site

$21/hr

Analyze security systems to identify potential vulnerabilities or malfunctions * Collaborate with ... Must have previous command center experience * Strongly prefer a Bachelors Degree * Be authorized ...

New

GardaWorld

Global Command Center

Lisle, IL · On-site

$21/hr

... of visitors Analyze security systems to identify potential vulnerabilities or malfunctions ... command center experience Strongly prefer a Bachelors Degree Be authorized to work in the U.S. Be ...

GardaWorld

Global Command Center

Lisle, IL · On-site

$21/hr

Analyze security systems to identify potential vulnerabilities or malfunctions * Collaborate with ... Must have previous command center experience * Strongly prefer a Bachelors Degree * Be authorized ...

New

GardaWorld

Global Command Center

Lisle, IL · On-site

$21/hr

Analyze security systems to identify potential vulnerabilities or malfunctions * Collaborate with ... Must have previous command center experience * Strongly prefer a Bachelors Degree * Be authorized ...

New

GardaWorld

Global Command Center

Lisle, IL · On-site

$21/hr

Analyze security systems to identify potential vulnerabilities or malfunctions * Collaborate with ... Must have previous command center experience * Strongly prefer a Bachelors Degree * Be authorized ...

New

RSM

Supervisor - Epic Clinical Analyst

Chicago, IL

Support clinical workflow design, build validation, testing, go-live readiness, post-go-live support, and command center operations during critical milestones. * Analyze current-state clinical ...

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All JobsCommand Center Analyst JobsCommand Center Analyst Jobs in Chicago, IL

Command Center Analyst information

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$30

How much do command center analyst jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for command center analyst in Chicago, IL is $30.70, according to ZipRecruiter salary data. Most workers in this role earn between $30.72 and $30.72 per hour, depending on experience, location, and employer.

What is a command center analyst?

Command Center Analysts are professionals responsible for monitoring, analyzing, and responding to incidents or issues within an organization's IT infrastructure or operations. They ensure that systems run smoothly, detect potential problems early, and coordinate quick responses to minimize downtime. Their work often involves using specialized software to track system performance, communicate with technical teams, and maintain detailed records of incidents and resolutions. Command Center Analysts play a critical role in maintaining business continuity and providing real-time support for operations.

What does a command center analyst do?

A command center analyst is an individual who monitors the security systems in a command center. Your responsibilities in this career are dependent upon the type of command center in which you work. Generally speaking, your duties are to observe the operations of a specific security system, evaluate the information collected, and provide reports on any incidents that occur. As a command center analyst, you may also need to perform maintenance on security systems, debug software issues, and provide solutions to any other technical issues that may occur. Beyond that, you may need to respond to any incidents that occur on the property that you monitor.

What key skills and qualifications are needed to thrive as a command center analyst, and why are they important?

To thrive as a Command Center Analyst, you need strong analytical and problem-solving skills, attention to detail, and typically a background in computer science or information technology. Familiarity with network monitoring tools, incident management systems, and platforms like Splunk or ServiceNow is commonly required, and industry certifications such as ITIL or CompTIA Network+ are advantageous. Excellent communication, teamwork, and the ability to remain calm under pressure help analysts coordinate responses and convey critical information effectively. These skills ensure rapid incident resolution, minimize downtime, and maintain the stability of organizational operations.

How does a command center analyst typically collaborate with other IT teams to resolve incidents?

Command Center Analysts play a pivotal role in coordinating with various IT teams, such as network operations, infrastructure support, and application management, to quickly address and resolve incidents. They act as the first point of contact when issues arise, triaging and escalating problems as necessary. Effective communication and real-time updates are crucial, as analysts often facilitate conference bridges, document incident progress, and ensure all stakeholders are informed. This collaboration helps minimize downtime and ensures a swift return to normal operations.
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Command Center Analyst jobs near you
Infographic showing various Command Center Analyst job openings in Chicago, IL as of September 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $63,863 per year, or $30.7 per hour.

Global Command Center

Lisle, IL • On-site

GardaWorld
Public Safety Administration • 1 - 5K employees
Learn more about GardaWorldexternal

$21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

GardaWorld rating

5.2

Company rating: 5.2 out of 10

Based on 414 frontline employees who took The Breakroom Quiz

Job description


GardaWorld Security Services is Now Hiring a Global Command Center Operator
Ready to suit up as a Global Command Center Operatro?
What matters most about a role like this is your sharp eye, capturing every detail as you scan a series of screens. Tell us about your strong observation skills with attention to detail.
As a Security Officer - Surveillance, you will be the person spotting threats before they escalate in environments such as a security operations centers, call centers, parking gatehouses, etc.
What's in it for you:
  • Site Location: Lisle, IL
  • Set schedule: Full time, Thursday and Friday, 3rd shift, 11 p.m. to 7 a.m. and Saturday and Sunday, 3rd shift, 7 p.m. to 7 a.m. and every other Wednesday, 3rd shift, 11 p.m. to 7 a.m.
  • Competitive hourly wage of $21/ hour (DailyPay is available for GardaWorld employees!)
  • A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options
  • Career growth opportunities at GardaWorld
  • Uniform provided at no cost

Responsibilities of Surveillance Security Guard
  • Must be able to multi task
  • Comfortable in a high-tech work environment; the ideal candidate can keep pace with an environment where there's constant learning of new mechanisms, applications, and tools.
  • Ability to adapt to a dynamic environment and working under pressure.
  • Ability to assess and evaluate situations effectively.
  • Aptitude for clear and effective written/verbal directions and clarifying information under time-sensitive conditions.
  • Ability to establish priorities, multi-task, work independently, and complete objectives in a fast-paced and demanding work environment.
  • Working knowledge of Microsoft Office, including Word, Excel, and PowerPoint.
  • Monitor security systems to detect any suspicious activity
  • Document observed events and incidents, writing detailed reports
  • Respond quickly to incidents or potential threats
  • Conduct regular patrols to ensure the safety of the premises
  • Control access to secure areas and verify the identities of visitors
  • Analyze security systems to identify potential vulnerabilities or malfunctions
  • Collaborate with law enforcement in case of serious situations or emergencies
  • Ensure the safety and protection of individuals and property

Qualifications of a Surveillance Security Guard
  • Must have a valid IL PERC
  • Must have previous command center experience
  • Strongly prefer a Bachelors Degree
  • Be authorized to work in the U.S.
  • Be able to provide documentation of High School Diploma or GED
  • Be able to ace (and pass) an extensive screening process
  • Strong report writing skills
  • Sharp visual activity and exceptional concentration skills
  • Strong proficiency with technology
  • If you have Security, Military, Law Enforcement experience - even better!
  • You have a state license if required

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. Apply today - this could be more than a job! 26% of our corporate employees started as frontline workers.
If you're ambitious with an entrepreneurial spirit - someone who wants to be a GardaWorld Ambassador - a promising career awaits you!
GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.
Not the job for you? Make sure to check out all our jobs! We also have tactical, concierge, and even casual roles available.
Employment is contingent on the successful completion of a background check and drug screening to be conducted after an offer of employment is extended.
It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.
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