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Command Center Analyst Jobs in Chicago, IL (NOW HIRING)

Senior Financial Analyst

Chicago, IL · On-site

$80K - $90K/yr

The Senior Financial Analyst works with the Command Center Product organization to develop accurate forecasts, comprehensive reporting and support the business with revenue growth and margin ...

Work command center shifts to investigate during go-live, document, and resolve break-fix tickets. Conduct and document root cause analysis. Complete any assigned system maintenance. Research ...

Support clinical workflow design, build validation, testing, go-live readiness, post-go-live support, and command center operations during critical milestones. * Analyze current-state clinical ...

Integrating its treasury command center into Ripple's technology stack gives corporates the ability ... Drive agile development and analytical methodologies every day * Strive to continuously improve the ...

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Command Center Analyst information

See Chicago, IL salary details

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How much do command center analyst jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for command center analyst in Chicago, IL is $30.70, according to ZipRecruiter salary data. Most workers in this role earn between $30.72 and $30.72 per hour, depending on experience, location, and employer.

What are Command Center Analysts?

Command Center Analysts are professionals responsible for monitoring, analyzing, and responding to incidents or issues within an organization's IT infrastructure or operations. They ensure that systems run smoothly, detect potential problems early, and coordinate quick responses to minimize downtime. Their work often involves using specialized software to track system performance, communicate with technical teams, and maintain detailed records of incidents and resolutions. Command Center Analysts play a critical role in maintaining business continuity and providing real-time support for operations.

What Does a Command Center Analyst?

A command center analyst is an individual who monitors the security systems in a command center. Your responsibilities in this career are dependent upon the type of command center in which you work. Generally speaking, your duties are to observe the operations of a specific security system, evaluate the information collected, and provide reports on any incidents that occur. As a command center analyst, you may also need to perform maintenance on security systems, debug software issues, and provide solutions to any other technical issues that may occur. Beyond that, you may need to respond to any incidents that occur on the property that you monitor.

What key skills and qualifications are needed to thrive as a Command Center Analyst, and why are they important?

To thrive as a Command Center Analyst, you need strong analytical and problem-solving skills, attention to detail, and typically a background in computer science or information technology. Familiarity with network monitoring tools, incident management systems, and platforms like Splunk or ServiceNow is commonly required, and industry certifications such as ITIL or CompTIA Network+ are advantageous. Excellent communication, teamwork, and the ability to remain calm under pressure help analysts coordinate responses and convey critical information effectively. These skills ensure rapid incident resolution, minimize downtime, and maintain the stability of organizational operations.

How does a Command Center Analyst typically collaborate with other IT teams to resolve incidents?

Command Center Analysts play a pivotal role in coordinating with various IT teams, such as network operations, infrastructure support, and application management, to quickly address and resolve incidents. They act as the first point of contact when issues arise, triaging and escalating problems as necessary. Effective communication and real-time updates are crucial, as analysts often facilitate conference bridges, document incident progress, and ensure all stakeholders are informed. This collaboration helps minimize downtime and ensures a swift return to normal operations.
What are popular job titles related to Command Center Analyst jobs in Chicago, IL? For Command Center Analyst jobs in Chicago, IL, the most frequently searched job titles are:
Infographic showing various Command Center Analyst job openings in Chicago, IL as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $63,863 per year, or $30.7 per hour.

Senior Finance Manager - NA Command Center Solutions Services (CCSS) Deployment

Motorola

Chicago, IL • On-site

$160K - $190K/yr

Full-time

Medical, Dental, Retirement

This job post has expired 1 day ago. Applications are no longer accepted.


Motorola Solutions rating

8.7

Company rating: 8.7 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

19th of 156 rated electronics manufacturers


Job description

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.


Department OverviewThe Command Center Solutions Services (CCSS) team is dedicated to delivering exceptional field support, customer success, and security services for Software customers. The team focuses on supporting the deployment operations team converting backlog for post-sale projects into revenue for Computer-Aided-Dispatch (CAD) solutions and Emergency Call Handing (ECH) solutions while driving gross margin through disciplined cost management. CCSS operates in a very fast paced and complex environment that requires the ability to multi-task effectively to support all the required business needs while supporting a team of financial analysts reporting to this position.
The NA Command Center Solutions Services Deployment Finance team is responsible for the financial oversight of the CCSS deployment organization, and providing strategic insights through forecasting, long-range planning, and financial analysis. By partnering closely with CCSS business leaders, the team ensures well-informed decision-making and a clear understanding of financial implications across the organization.
Job Description

We are seeking a Senior Finance Manager with exceptional analytical skills and strong communication abilities to support the CCSS team, in addition to managing a team of financial analysts supporting the day-to-day needs of the deployment business. This role will play a crucial part in forecasting, revenue recognition, cost estimates, process improvement, and strategic ad-hoc initiatives, helping drive operational efficiencies and financial accuracy. This role will closely collaborate with the CCSS's business operating partners as the deployment business shifts to a recurring subscription business.

Key Responsibilities:

  • Collaborate with CCSS's operation partners to maintain current revenue and cost forecasts while providing leadership with actionable financial insights

  • Prepare and present weekly financial reviews for executive leadership in partnership with business leaders

  • Identify financial risks and opportunities within forecasts and collaborate with business teams to drive strategic decision-making

  • Partner with key subject matter experts to drive process automation and operational efficiency projects to enhance financial operations

  • Provide ad-hoc strategic analysis and cross-functional financial support as needed to the wider services finance team

  • Partner with product P&L finance teams to ensure alignment on revenue and cost forecasts, along with driving process improvements.

  • Lead a team of financial analysts to ensure alignment with business partners and drive accurate and timely financial reporting

Qualifications & Preferred Skills:

  • 10+ years of experience in a corporate finance role, knowledge of working in a larger company preferred

  • Prior managerial experience required

  • In-depth knowledge of software/subscription as a service (SaaS) revenue models

  • Prior experience with Percentage-of-Completion (POC) accounting a plus

  • Exposure to Oracle, Smartview, Tableau, Netsuite, and/or Hyperion a plus, but not required

  • Advanced Excel modeling skills, familiarity with building complex financial models and manipulating large datasets to help the company make strategic recommendations

  • Excellent critical thinking and analytical skills with a formidable attention to detail

  • Healthy curiosity to understand all aspects of the business

  • Ability to work collaboratively to drive cross-functional execution on business goals

  • Willingness to roll up your sleeves, be additive when and where you can, and support team tasks to help out the company when necessary

Target Base Salary Range: $160,000 - $190,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.


Basic Requirements
  • Bachelors in Finance or Accounting with 10+ years of experience in a corporate finance role

Travel RequirementsUnder 10%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanNo

Our U.S.Benefitsinclude:

  • Incentive Bonus Plans

  • Medical, Dental, Visionbenefits

  • 401K with Company Match

  • 10 Paid Holidays

  • GenerousPaidTime Off Packages

  • Employee Stock Purchase Plan

  • PaidParental & Family Leave

  • and more!


EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete thisReasonable Accommodations Formso we can assist you.


What Motorola Solutions employees say

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About Motorola Solutions

Sourced by ZipRecruiter

At Motorola Solutions, we believe that everything starts with safety. It's the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways. At Motorola Solutions, we're ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1928