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Command Center Analyst Jobs (NOW HIRING)

Berkley

Command Center Manager

Wilmington, DE · On-site

Responsibilities What You'll Do As our Command Center Manager , you'll lead a team of Level I and II Analysts across multiple shifts, ensuring seamless 24x7x365 operations of our enterprise data ...

Berkley

Command Center Manager

Wilmington, DE · On-site

What You'll Do As our Command Center Manager , you'll lead a team of Level I and II Analysts across multiple shifts, ensuring seamless 24x7x365 operations of our enterprise data centers. You'll be ...

Berkley

Command Center Manager

Wilmington, DE

Responsibilities What You'll Do As our Command Center Manager , you'll lead a team of Level I and II Analysts across multiple shifts, ensuring seamless 24x7x365 operations of our enterprise data ...

HMSA

Senior Business Analyst, Command Center

Honolulu, HI · On-site

$91K - $118K/yr

Communicate analysis, assessments, recommendations and completed work product through professional written and oral reports and presentations. * Responsible for representing the Command Center ...

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How much do command center analyst jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for command center analyst in the United States is $30.29, according to ZipRecruiter salary data. Most workers in this role earn between $30.29 and $30.29 per hour, depending on experience, location, and employer.

What are Command Center Analysts?

Command Center Analysts are professionals responsible for monitoring, analyzing, and responding to incidents or issues within an organization's IT infrastructure or operations. They ensure that systems run smoothly, detect potential problems early, and coordinate quick responses to minimize downtime. Their work often involves using specialized software to track system performance, communicate with technical teams, and maintain detailed records of incidents and resolutions. Command Center Analysts play a critical role in maintaining business continuity and providing real-time support for operations.

What Does a Command Center Analyst?

A command center analyst is an individual who monitors the security systems in a command center. Your responsibilities in this career are dependent upon the type of command center in which you work. Generally speaking, your duties are to observe the operations of a specific security system, evaluate the information collected, and provide reports on any incidents that occur. As a command center analyst, you may also need to perform maintenance on security systems, debug software issues, and provide solutions to any other technical issues that may occur. Beyond that, you may need to respond to any incidents that occur on the property that you monitor.

What key skills and qualifications are needed to thrive as a Command Center Analyst, and why are they important?

To thrive as a Command Center Analyst, you need strong analytical and problem-solving skills, attention to detail, and typically a background in computer science or information technology. Familiarity with network monitoring tools, incident management systems, and platforms like Splunk or ServiceNow is commonly required, and industry certifications such as ITIL or CompTIA Network+ are advantageous. Excellent communication, teamwork, and the ability to remain calm under pressure help analysts coordinate responses and convey critical information effectively. These skills ensure rapid incident resolution, minimize downtime, and maintain the stability of organizational operations.

How does a Command Center Analyst typically collaborate with other IT teams to resolve incidents?

Command Center Analysts play a pivotal role in coordinating with various IT teams, such as network operations, infrastructure support, and application management, to quickly address and resolve incidents. They act as the first point of contact when issues arise, triaging and escalating problems as necessary. Effective communication and real-time updates are crucial, as analysts often facilitate conference bridges, document incident progress, and ensure all stakeholders are informed. This collaboration helps minimize downtime and ensures a swift return to normal operations.
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Command Center Analyst jobs near you
Infographic showing various Command Center Analyst job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 86% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $63,000 per year, or $30.3 per hour.
Joint Operations Center Analyst (JOCA) - Subject Matter Expert

Joint Operations Center Analyst (JOCA) - Subject Matter Expert

Contact Government Services, LLC

Fort Liberty, NC

$80K - $149K/yr

Full-time

Re-posted 27 days ago

Job description

Work Location: Fort Liberty, NC 
Employment Type: Full-Time, Expert-Level 
Department: Administrative and Logistics Support 

CGS is seeking a skilled Joint Operations Center Analyst (JOCA) – Subject Matter Expert to support routine, Special Access Program (SAP), and compartmented projects, operations, and exercises for all intelligence disciplines. In this role you will identify and fuse global indications and operational (I&O) warnings from all operational disciplines to draw conclusions, make inferences, and develop deep understanding, spanning tactical to strategic relevance within your assigned portfolio. 


CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. 

Skills and attributes for success: 
- Process messages from the National Military Command Center and manage the Emergency Management Notification System (EMNS) for the enterprise. 
- Utilize expert knowledge from the Department of Defense operational plans and Special Operations Forces organization to support missions and communications planning and techniques and adhere to directives and practices governing the security management of a Sensitive Compartmented Information Facility and handling of classified material. 
- Support SME level JOC operations, Command Center functions, AMHS messages, recall procedures and deployment processes. 
- Use conclusions, inferences, and deep understanding to produce operational support products, drive battle rhythm events, collaborate with counterparts higher, adjacent, and subordinate organizations, inform current and future operations, and advise decision-makers. 
- Serve as the lead interface between higher, adjacent, and subordinate organizations and technical experts with primary analytical responsibility over their assigned portfolios and may mentor/guide more junior operators. 
- Use subject matter expertise in proven analytical techniques and current analytical tools. 
- Demonstrate expert proficiency in producing high-quality comprehensive technical and non-technical operational products (assessments, papers, presentations) and can prepare and present formal or informal briefings. 
- Provide: planning, research, conduct, review, evaluation, and organization of operational analysis to support current or future operations. 
- Support critical operational information reports, in addition to briefings and assessments based on their analysis, in the form of papers, presentations, and other media shall be required to both inform the command and to drive decision making. 
- Possess the technical expertise to control and manipulate multi-media display systems and video teleconference systems to enable key leader meetings as required. 
- Provide sensitive operational analysis and production in direct support of the planning and execution of current and future global special operations or other operations in support of higher headquarters priorities and the National Defense Strategy. 
- Monitor ongoing operations and programs to ensure synchronization of Operations Center and warfighting efforts and take appropriate actions expeditiously to meet enterprise directed suspense. 

Qualifications: 
- At least eight (8) years of operational/Command and Control experience 
- At least five (5) years of experience working for or with Special Operations units, such as USSOCOM, USASOC, AFSOC, JSOC or other agencies 
- At least five (5) years of experience in JOC and Command Center Operations 
- At least five (5) years of experience preparing and delivering operational briefings at the Colonel to General (O-6 to O-8) level 
- Experience with interagency concepts and principles, Department of Defense military command and control operations, geographical areas of responsibility 
- Experience and knowledge of Common Operational Picture (COP) Tools to maintain continuous JOC displays and facilitate key operational meetings 
- Experience writing AMHS messages and releasing as required dealing with other Government agencies, Department of State, Combatant Commands and USSOCOM 
- SME experience using standard commercial software applications and web browsers (e.g., Microsoft Office Suite, SharePoint, Mozilla Firefox, etc.) 
- Be deployable for up to 90 days per year on a recurring basis, not to exceed 179 days in a one-year period. 
- Active DoD Top Secret/SCI. 

Our Commitment: 
Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. 

For the past nine years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. 

Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. 

We care about our employees. Therefore, we offer a comprehensive benefits package.
- Health, Dental, and Vision 
- Life Insurance 
- 401k 
- Flexible Spending Account (Health, Dependent Care, and Commuter) 
- Paid Time Off and Observance of State/Federal Holidays 

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Join our team and become part of government innovation! 

Explore additional job opportunities with CGS on our Job Board: 
https://cgsfederal.com/join-our-team/ 

For more information about CGS please visit:https://www.cgsfederal.com or contact: 
Email: info@cgsfederal.com 
#CJ  

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.