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Collibra

Senior Customer Support Engineer

New York, NY · On-site

$116K - $145K/yr

Joining Collibra's Customer Support team Collibra is looking for a Senior Customer Support Engineer II to identify code defects in Collibra's software platform based on your investigation of customer ...

Collibra

Senior AI Engineer

Raleigh, NC · On-site

$101K - $139K/yr

Joining Collibra's Artificial Intelligence team We are looking for an experienced AI Engineer who will design and deliver Artificial Intelligence solutions that improve our customers' experience and ...

Collibra

Senior Manager, Sales Compensation

$140K - $175K/yr

Joining Collibra's Sales team We are looking for a strategic and detail-orientedSenior Manager, Sales Compensation to lead the design, implementation, and administration of our sales incentive ...

Collibra

Senior Account Program Manager

Joining Collibra's Public Sector team The Senior Account Program Manager (APM) serves as the strategic partner and relationship manager for Collibra Public Sectors' Federal customers. This role is ...

Collibra

Senior AI Engineer

Raleigh, NC · Hybrid

$101K - $139K/yr

Joining Collibra's Artificial Intelligence team We are looking for an experienced AI Engineer who will design and deliver Artificial Intelligence solutions that improve our customers' experience and ...

Collibra

Revenue Operations Manager

Raleigh, NC · On-site

$116K - $145K/yr

Joining Collibra's Sales Operations team Collibra is looking for an experienced Partner Sales Operations Manager to join the GTM Operations team. This position will partner closely with SVP of ...

Collibra

Senior Product Security Engineer

Raleigh, NC · On-site

$168K - $210K/yr

Joining Collibra's Product Security team Collibra is seeking a Senior Product Security Engineer to join our high-impact team. You will be a key individual responsible for identifying vulnerabilities ...

Collibra

Senior Product Security Engineer

$168K - $210K/yr

Joining Collibra's Product Security team Collibra is seeking a Senior Product Security Engineer to join our high-impact team. You will be a key individual responsible for identifying vulnerabilities ...

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How much do collibra jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for collibra in the United States is $63.18, according to ZipRecruiter salary data. Most workers in this role earn between $53.12 and $69.47 per hour, depending on experience, location, and employer.

What does a typical day look like for someone in a Collibra specialist or administrator role?

A typical day as a Collibra specialist involves configuring and maintaining the Collibra platform, developing workflows, onboarding users, and collaborating with data stewards, analysts, and IT teams to manage metadata and ensure data governance policies are enforced. You may also troubleshoot user issues, document best practices, and support team training. Many Collibra professionals participate in regular meetings to align on data quality initiatives and integration projects across the business. The role offers variety by blending technical platform work with stakeholder engagement, making it ideal for those who enjoy both technical challenges and teamwork.

What are the key skills and qualifications needed to thrive in the Collibra position, and why are they important?

To excel in a Collibra specialist or administrator role, a solid understanding of data governance concepts, metadata management, and familiarity with Collibra’s Data Intelligence platform is essential, often supported by a degree in computer science or a related field. Proficiency with Collibra tools, integration technologies (such as APIs), and sometimes Collibra certification is highly valued. Strong problem-solving, stakeholder management, and communication skills help drive adoption and facilitate cross-functional collaboration. These competencies are critical for enabling organizations to maximize data quality, compliance, and overall data-driven decision-making.

What is a Collibra job?

A Collibra job typically involves working with Collibra's data governance platform to manage data assets, ensure compliance, and improve data quality. Professionals in this role configure workflows, manage metadata, and facilitate collaboration between data stewards, analysts, and business users. Common job titles include Collibra Developer, Collibra Administrator, and Data Governance Analyst. These roles require expertise in data governance principles, Collibra implementation, and integration with other data management tools.

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Collibra jobs near you
Senior Customer Support Engineer

Senior Customer Support Engineer

Collibra

New York, NY • On-site

$116K - $145K/yr

Full-time

Medical, Life, Retirement

Posted 10 days ago

Job description

Joining Collibra's Customer Support team
Collibra is looking for a Senior Customer Support Engineer II to identify code defects in Collibra's software platform based on your investigation of customer-reported problems. The Customer Support Team responds to customer issues, identifies the root cause and applies workarounds. Reporting to the Customer Support Manager, you will be part of a growing team of engineers focused on improving customer satisfaction.
As an engineer, you will focus on the edge cases, the "what if". We need your knowledge to find the root causes and we need your experience and skill-set to resolve them.
This is a hybrid role based in our New York office. Our hybrid model means you'll work from the office at least two days each week. This setup helps us stay connected, work more closely together, and keep making progress as a team.
Senior Customer Support Engineers at Collibra are responsible for
  • Analyzing complex customer issues to determine the root cause.
  • Improving observability by identifying logging and monitoring improvements and unblocking customers using our software.
  • Collaborating across Collibra's Product Engineering teams to understand unclear functional requirements.
You have
  • Professional experience including the following:
    • 4+ years in a customer facing role, ideally in a SaaS environment
    • Analytical and methodical problem solving skills
    • Must have: Hands on experience with Linux as well as experience with relational and non-relational database/data sources (MySQL, PostgreSQL)
    • Experience troubleshooting web-based applications
    • Experience with Java and REST API
    • Experience working closely with software developers
  • Knowledge of certificates - SSL, SSO, PostgreSQL preferred.
  • Experience maintaining software running in production.
  • A bachelor's degree or equivalent work experience is required.
  • This position is not eligible for visa sponsorship.
  • Because this role supports the US government, it is required that this candidate be a US citizen who resides on US soil.
You are
  • An investigator, excited by the challenge of looking for bugs and resolving them.
  • Focused on quality and knowledge of "how" something works, especially what to test in order to execute change with confidence.
  • Comfortable speaking and writing in English. We are a global team!
  • Willing to be on-call as part of our L3 on-call rotation for product releases and priority issues.
  • Motivated by the challenge of scaling a growing company.
  • Collaborative - we work cross functionally with many other teams.
Reporting to Collibra's Manager, Customer Support your measures of success are
  • Within your first month, you will gain an understanding of the Collibra application ecosystem, our personas and the most common user workflows associated with them.
  • Within your third month, you will be an active member of our team, and be comfortable investigating issues on your own.
  • Within your sixth month, you will be interacting with other engineering teams to discuss improvements. You will have a broad understanding of the use cases our application provides and detailed understanding in some of the more complex parts of the system.
Compensation for this role
The standard base salary range for this position is $116,000.00 - $145,000.00 per year. This position is not eligible for additional commission-based compensation. Salary offers are based on a combination of factors, including, but not limited to, experience, skills, and location.
In addition to base salary, we offer a competitive total rewards package, including bonus potential, equity for eligible roles, a Flex Fund monthly stipend, pension/401k plans, and more.
Benefits at Collibra
Collibra recognizes and values that everyone has different needs, interests, and life goals. We built our benefits program with flexibility in mind to support you and your loved ones through a diverse range of circumstances and life events. These flexible offerings sit on a foundation of competitive compensation, health coverage, and time off. Learn more about Collibra's benefits.
We create inclusion and belonging through how we onboard, meet, connect, engage, and communicate. Learn more about diversity, equity, and inclusion at Collibra.
At Collibra, we're proud to be an equal opportunity employer. We realize the key to creating a company with a world-class culture and employee experience comes from who we hire and creating a workplace that celebrates everyone.
With this, we proudly consider qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, pregnancy, sex, gender identity, gender expression, genetic information, physical or mental disability, HIV status, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status or any other legally protected category. If you have a need that requires accommodation, let us know by completing our Accommodations for Applicants form.

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